Speakerbus AYRE User manual

AYRE (iD924) User Guide
1
User Guide
AYRE (iD924)
Revision 9
Published Date: 15 December 2023
Doc Reference: UG924/R9
speakerbus.com

AYRE (iD924) User Guide
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Printed in the UK 2023.
Speakerbus Technology Limited reserves the right to make changes to the information in this document at any time without
notice. Information published in this document is believed to be reliable. However, Speakerbus Technology Limited assumes
no liabilities for inaccuracies or omissions in this document, or liability arising from the use of such information.
Speakerbus Technology Limited assumes no liability for the infringement of patents or other intellectual property rights
owned by third parties which may result from the application of this information.
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purposes, without the written permission of Speakerbus Technology Limited.
Trademarks
Speakerbus Technology company logo is a registered trademark of Speakerbus Technology Limited. Speakerbus is a
trademark of Speakerbus Technology Limited.
Statement of Conditions
Speakerbus reserves the right to make changes to the products described in this document without notice.
Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s)
describes herein.
Previous Revisions
Revision 1 10 September 2021
Revision 2 15 December 2021
Revision 3 4 January 2022
Revision 4 28 February 2022
Revision 5 16 August 2022
Revision 6 1 November 2022
Revision 7 26 April 2023
Revision 8 13 July 2023

AYRE (iD924) User GuideContents
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Contents
Introduction.........................................................................................................................9
Features...............................................................................................................................................................10
About this guide .................................................................................................................................................11
Further help.........................................................................................................................................................11
Version..................................................................................................................................................................11
Compatibility.......................................................................................................................................................11
Getting Started.................................................................................................................. 13
What’s in the box............................................................................................................................................... 13
Speakerbus accessories................................................................................................................................... 13
Attaching the optional gooseneck microphone........................................................................................ 13
Stand adjustment .............................................................................................................................................. 14
Connecting an Ethernet cable and optional handset/headset............................................................... 15
Force reboot ...................................................................................................................................................... 15
Sign in..................................................................................................................................................................16
Sign in invalid / denied..................................................................................................................................... 17
Sign out...............................................................................................................................................................18
AYRE Elements..................................................................................................................19
Front view........................................................................................................................................................... 19
Rear view ........................................................................................................................................................... 20
Notification Toolbar.......................................................................................................................................... 21
Call Activity Status ........................................................................................................................................................ 22
Recording Configuration Status................................................................................................................................ 22
Health Status ................................................................................................................................................................. 22
Sign in health status and device information ......................................................................................................... 22
Network Status Indicators..................................................................................................................................... 23
iCMS Status Indicators........................................................................................................................................... 23
Menu....................................................................................................................................................................24
Program Submenu ....................................................................................................................................................... 25
Preferences.................................................................................................................................................................... 26
Health Status ..................................................................................................................................................................27
Device Info..................................................................................................................................................................... 28
Diagnostics Submenu.................................................................................................................................................. 28
Reset.......................................................................................................................................................................... 28
Debug Logging 1/2................................................................................................................................................. 28
About............................................................................................................................................................................... 29
Lock ........................................................................................................................................................................... 30
Alert Override..................................................................................................................................................... 31
Call Forwarding ................................................................................................................................................. 31

AYRE (iD924) User Guide Contents
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Do Not Disturb ..................................................................................................................................................33
Voicemail ............................................................................................................................................................33
Intercom Dashboard ........................................................................................................................................33
Intercom call status...................................................................................................................................................... 35
Intercom privacy........................................................................................................................................................... 35
Microphone mute ........................................................................................................................................................ 35
Speaker mute ................................................................................................................................................................ 35
Speaker volume slider ................................................................................................................................................. 35
Answerback ................................................................................................................................................................... 36
On hold........................................................................................................................................................................... 36
Clear .................................................................................................................................................................................37
Answer .............................................................................................................................................................................37
Intercom dial pad ..........................................................................................................................................................37
Intercom search............................................................................................................................................................ 38
Conferencing Dashboard................................................................................................................................39
Call Log Dashboard......................................................................................................................................... 40
Add to Personal Directory ..........................................................................................................................................41
Add to Tile Layout ........................................................................................................................................................ 42
Tile Pages............................................................................................................................................................43
Volume Control Dashboard........................................................................................................................... 44
Set individual speakers/handsets .............................................................................................................................. 45
Solo speaker mode ...................................................................................................................................................... 45
Mute all speakers .......................................................................................................................................................... 46
Mute master speaker ................................................................................................................................................... 46
Volume control with iE901 external speakers........................................................................................................ 47
Directory Dashboard....................................................................................................................................... 48
Filter directory search.................................................................................................................................................. 48
To call a user/group/voice service............................................................................................................................ 49
Add to Personal Directory ......................................................................................................................................... 49
Add to Tile Layout ........................................................................................................................................................ 49
To exit the Directory Dashboard ............................................................................................................................... 49
Speaker and handset call state indicators .................................................................................................. 49
VAD Indicators............................................................................................................................................................... 49
LED Speaker Channel .................................................................................................................................................. 50
LED indicator schemes...........................................................................................................................................51
Tile display area................................................................................................................................................. 51
Tile types ........................................................................................................................................................................ 52
Speed dial tile .......................................................................................................................................................... 52
Telephony appearance tile ................................................................................................................................... 53
Voice service appearance tile .............................................................................................................................. 54
Virtual private wire tile ........................................................................................................................................... 54
Call activity tile ........................................................................................................................................................ 54
Intercom appearance tile...................................................................................................................................... 54
Soft group talk tile .................................................................................................................................................. 55
Speaker channel tile............................................................................................................................................... 55
Handset tile ...............................................................................................................................................................57

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Dial pad ..................................................................................................................................................................... 58
Tile call state line icons....................................................................................................................................59
Contextual softkeys and contextual keys................................................................................................... 60
Call Handling.....................................................................................................................61
Making a call using the dial pad.....................................................................................................................61
Making a call using a speed dial.....................................................................................................................62
Making a call using the directory dashboard ..............................................................................................62
Making a call using the call log dashboard ................................................................................................ 64
Making a call using private wires ...................................................................................................................65
Making an automatic ringdown (ARD) call ............................................................................................................. 65
Making a manual ringdown (MRD) call.................................................................................................................... 65
Signalling on a manual ringdown (MRD)................................................................................................................. 65
Making a call whilst on an existing call ...................................................................................................... 66
Making a call using redial ............................................................................................................................... 66
Making a call private........................................................................................................................................ 66
Handsfree ...........................................................................................................................................................67
Barging in ...........................................................................................................................................................67
Answering calls................................................................................................................................................. 68
Answering multiple calls................................................................................................................................. 68
Placing a call on hold...................................................................................................................................... 69
Removing a call on hold................................................................................................................................. 69
Transferring a call............................................................................................................................................. 69
Cancel call transfer...........................................................................................................................................70
Immediate transfer speed dial........................................................................................................................ 71
Moving a call between handsets ...................................................................................................................72
Moving a call to a speaker channel...............................................................................................................72
Clearing a call ....................................................................................................................................................72
Missed calls ........................................................................................................................................................73
Conferencing ....................................................................................................................75
Standard conference........................................................................................................................................75
Creating an AYRE (local) conference ........................................................................................................................75
Removing conference participant(s)........................................................................................................................ 76
Ending an AYRE (local) conference ...........................................................................................................................77
Fast conference................................................................................................................................................. 77
Bulk Add ......................................................................................................................................................................... 80
Speaker Channels.............................................................................................................81
Assigning an appearance to a non-paging speaker channel ..................................................................81
Assigning an appearance to a paging speaker channel............................................................................82

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Moving an appearance on a speaker channel to a handset....................................................................82
Talking on a speaker channel .........................................................................................................................83
Unlatched (Push to Talk) ............................................................................................................................................. 83
Latched........................................................................................................................................................................... 83
Clearing an ARD on a speaker channel........................................................................................................83
Speaking on a group talk tile ......................................................................................................................... 84
Wipe speaker......................................................................................................................................................85
Intercom.............................................................................................................................87
Intercom and group calls................................................................................................................................87
Intercom......................................................................................................................................................................... 87
Group calls..................................................................................................................................................................... 88
Making an intercom call................................................................................................................................. 88
Answering an intercom call........................................................................................................................... 89
Active Intercom Call........................................................................................................................................ 90
Clearing an intercom call............................................................................................................................... 90
Making a group call .......................................................................................................................................... 91
Talking on a mixing group call .......................................................................................................................92
Talking on an answerback group call ...........................................................................................................92
Programming ....................................................................................................................93
Alert Profiles.......................................................................................................................................................93
Alert Profile properties................................................................................................................................................. 94
Group Talk ..........................................................................................................................................................95
Group Talk properties.................................................................................................................................................. 97
Personal Directory ........................................................................................................................................... 98
Adding a personal directory entry ............................................................................................................................ 99
Editing a personal directory entry........................................................................................................................... 100
Deleting a personal directory entry.........................................................................................................................101
Tile Layout ........................................................................................................................................................102
Add/Edit a Tile ............................................................................................................................................................. 102
Tile Properties ............................................................................................................................................................. 105
Line Appearance Tile Properties........................................................................................................................ 105
Speed Dial Tile Properties................................................................................................................................... 106
Call Activity Tile Properties ................................................................................................................................. 107
Group Talk Tile Properties................................................................................................................................... 107
Page Titles ....................................................................................................................................................... 108
Speaker Page Titles........................................................................................................................................ 109
Appendix A - Specifications ..........................................................................................111
Touchscreen Display .......................................................................................................................................111
Speaker Channels ............................................................................................................................................111
Call Types...........................................................................................................................................................111

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Recording ..........................................................................................................................................................111
VoIP Media.........................................................................................................................................................111
System Management.......................................................................................................................................111
Interfaces .......................................................................................................................................................... 112
Input / Output Devices .................................................................................................................................. 112
Voice Characteristics...................................................................................................................................... 112
Housing............................................................................................................................................................. 112
Dimensions / Weight...................................................................................................................................... 113
Base unit only...............................................................................................................................................................113
Base unit with external speakers..............................................................................................................................114
Stand angle dimensions.............................................................................................................................................115
Power Requirements...................................................................................................................................... 115
Environmental ................................................................................................................................................. 115
Declaration of Conformity............................................................................................................................ 115

AYRE (iD924) User Guide Contents
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AYRE (iD924) User GuideIntroduction
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Introduction
AYRE is a multi-colour touchscreen telephony device that combines up to 600 line tiles and
twenty-four simultaneous audio channels with on screen gesture control, the assuring touch of
physical keys, contextual softkeys and line and activity indicators to deliver a wealth of calling
features in a minimal footprint desktop unit.
With up to 100 fully customizable tile pages, enhanced directory search and simple page
navigation, AYRE puts you in complete control of how you communicate.
AYRE runs on iCS, Speakerbus’ secure, scalable, high-availability collaboration software platform,
which can be deployed in the cloud or on-premise and integrates seamlessly with leading
unified communications platforms as well as with leading voice recording solutions ensuring
all conversations can be captured, archived and audited in accordance with regulatory and
compliance requirements.
AYRE provides access to all the Speakerbus voice services you’re permissioned to use including
telephony, intercom, ARD, MRD and Hoot lines and includes features for barge-in, conference,
transfer and simple drag & drop speaker channel management.
Produced in a contemporary hybrid design with physical keys and LED indicators complimenting
the touchscreen interface, AYRE offers choice on how you interact with your unit.
Optional external speakers can be added to expand the sound stage.
On the rear of the device there are dual GigE ethernet ports for network connectivity along with
interfaces to add two handsets, a headset and gooseneck microphone.

AYRE (iD924) User Guide Introduction
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Features
Colour Touchscreen
1280 x 800 landscape mode touchscreen display.
Speaker Channels
Up to twenty-four speaker channels for simultaneous private wires/telephony/intercom/group
call loud speaking audio.
Pages
Up to 100 full colour tile pages (maximum of 600 tiles).
Physical Keys
• Twenty speaker channel push to talk keys (blue).
• Eight contextual keys (grey).
• Page back and page forward keys (black).
Volume Control Dashboard
Individually configurable volume controls for each speaker channel plus master volume control.
User Configurable Alerting
Configurable user alerting for each line tile.
Voice Recording
Voice recording of all active audio streams with Call Data Records (CDR) events and support for a
secondary recorder.
Call Log
View placed, received and/or missed calls.
External Handsets / Headset support
Support for two optional Speakerbus handsets and a third-party headset.
Optional Speakerbus Gooseneck Microphone with LED
An optional Speakerbus gooseneck microphone available with halo LED indicator which is lit in
blue when talking on a voice service.
Power Options
AYRE is powered by a Speakerbus mains power adapter.

AYRE (iD924) User GuideIntroduction
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About this guide
This guide explains how to use AYRE’s touchscreen interface for private wires (ARD / MRD / Hoot),
intercom (point to point / group calls), telephony (placing and answering calls / call forwarding /
conferencing) and assigning these to speaker channels / handsets / headsets.
Further help
In all instances, first seek help from your System Administrator. If necessary, your System
Administrator can email the Speakerbus Global Helpdesk at customer[email protected]
Version
This document is written for AYRE firmware version 1.020.2.0
For more information on the version, see Device Info on page 28.
Compatibility
AYRE firmware version 1.020.2.0 is compatible with the following:
• iManager Centralised Management System (iCMS) version 4.200.3.0 or higher.
• iWS version 3.100.3.0 or higher.
• iCB version 2.400.3.0 or higher.
• iGS version 2.100.2.0 or higher.

AYRE (iD924) User Guide Introduction
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AYRE (iD924) User GuideGetting Started
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Getting Started
What’s in the box
• AYRE (iD924)
• Safety Instructions
• QR Card - links to user documentation
• Microfibre screen cleaner cloth
Speakerbus accessories
• Gooseneck Microphone 550mm Long Close Talking (Sales Code: 52-09-034)
• Noise Cancelling Handset (Sales Code: SE HSETD-C)
• RJ9 to RJ12 Headset adapter (Sales Code: 10-04-087)
• Mains power adapter (Sales Code: iD 924 PSU)
• iE901 External speaker modules (Sales Codes: iE901-L and iE901-R)
Attaching the optional gooseneck microphone
To attach the optional Speakerbus gooseneck microphone:
1. Open the stand to 90 degrees using the push to release button on the rear, see Stand
adjustment on page 14.
2. Slide the base mounting bracket of the gooseneck into the Housing.
3. Secure with the gooseneck fixings.
4. Plug the gooseneck’s phono lead into the gooseneck interface (phono).
Gooseneck
Microphone
Interface
(phono)
Gooseneck
Fixings

AYRE (iD924) User Guide Introduction
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Stand adjustment
AYRE’s adjustable stand can be set to one of four positions using the stand release mechanism
(push to release) button on the rear.
Stand Release
Mechanism
(push to release)
The four positions are shown in the illustrations below.
49°
57°
65°
73°

AYRE (iD924) User GuideIntroduction
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Connecting an Ethernet cable and optional handset/headset
AYRE is connected using one or both of the network interfaces (RJ45).
Up to two optional Speakerbus handsets and a third-party headset can be connected to AYRE. For
handset/headset configuration, see Preferences on page 26.
Network Interface
1 & 2 PoE
(RJ45)
12v External
Power Connector
Handset 2
(RJ12)
Handset 1
(RJ12)
Headset
(RJ9)
Force reboot
To force a reboot, press and hold The Page Forward, Page Back, bottom left and right Speaker
Channel keys simultaneously (highlighted in magenta below). Hold the buttons until the device
reboots. This should take about 5 seconds.

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Sign in
AYRE is managed by a Speakerbus iManager Centralised Management System (iCMS) which is
indicated by an on screen iCMS Status indicator . If either or are displayed, see iCMS
Status Indicators on page 23.
There are two ways to sign into AYRE depending on the configuration set by your organisation:
• Using Speakerbus credentials.
• Using your organisation’s Active Directory credentials.
Before sign in, you will be prompted to select the preferred language before attempting to sign in.
This will appear on first login, after that it will remember your language preference.
To sign into AYRE:
Sign in with only Speakerbus
Credentials
Sign in with Speakerbus
Credentials; option to sign in with
Active Directory Credentials
Sign in with Active Directory
Credentials; option to sign in with
Speakerbus and/or alternative
Active Directory Credentials
1. Enter the username and password into the User ID and Password text boxes respectively.
2. Ensure the correct CloudBase is selected.
3. If offered sign in with solely Speakerbus Credentials (left image shown above), go to Step 6.
4. If offered sign in with Speakerbus/Active Directory Credentials, touch and touch
authentication type, Speakerbus or Microsoft Active Directory.

AYRE (iD924) User GuideIntroduction
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5. If selecting Active Directory authentication, touch to choose the Active Directory to use
to authenticate sign in. In the example below three domains ACL, DFR and FGR are available.
6. Touch .
Sign in invalid / denied
Check your User ID is correctly entered and re-enter the Password by touching the password text
entry field, see Sign in on page 16. To sign in touch SIGN IN.
If login is denied to the CloudBase collection check that you have selected the CloudBase
Collection that you have permission to use.

AYRE (iD924) User Guide Introduction
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If you continue having problems with signing in, please contact your System Administrator.
Sign out
To sign out of AYRE:
1. Touch the Menu softkey located at the top right of the touchscreen.
This displays Sign Out highlighted below.
2. Touch Sign Out.
This will display a ‘CONFIRM’ log out dialog.
3. Touch YES to confirm signing out.

AYRE (iD924) User GuideAYRE Elements
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AYRE Elements
Front view
AYRE Front View:
• Twenty Blue Physical Tile Keys
• Twenty Tile Activity Indicators
• Two Speakers
• Internal Microphone
• Notification Toolbar (see page 21) includes:
• Menu
• Time/date
• Call log
• Missed calls
• Alert override
• Call forwarding
• Privacy
• Do not disturb
• Voicemail
• Recording configuration status
• Intercom dashboard

AYRE (iD924) User Guide AYRE Elements
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• Conference dashboard
• Tile page select
• Speaker page select
• Volume select
• Tile Display Area, see page 51
• Eight Contextual Softkeys, see page 60
• Eight Grey Contextual Keys, see page 60
• Page Back and Page Forward Keys
Rear view
Network Interface
1 & 2 PoE
(RJ45)
Right External
Speaker
Connection
6 PIN Serial Port
(diagnostics)
USB 1 & 2
(for administrative
use)
Gooseneck
Microphone
Interface (phono)
Left External
Speaker
Connection
Stand Release Mechanism
(push to release)
12v External
Power Connector
Gooseneck Microphone
Mounting Position
Handset 2
(RJ12)
Handset 1
(RJ12)
Headset
(RJ9)
AYRE Rear View:
• Gooseneck Microphone Interface (phono)
• Two Handset Interfaces (RJ12)
• One Headset Interface (RJ9 4P4C)
• Two Network Interfaces (RJ45)
• Two External Speaker Connections
• Two USB 2.0 Interfaces (Administrative Use)
• 6 PIN Serial Port (Diagnostics)
• 12v External Power Connector
• Stand Release Mechanism (push to release), see Stand adjustment on page 14.