Speakerbus AYRE User manual

AYRE (iD924) User Guide
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User Guide
AYRE (iD924)
Revision 9
Published Date: 15 December 2023
Doc Reference: UG924/R9
speakerbus.com

AYRE (iD924) User Guide
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Printed in the UK 2023.
Speakerbus Technology Limited reserves the right to make changes to the information in this document at any time without
notice. Information published in this document is believed to be reliable. However, Speakerbus Technology Limited assumes
no liabilities for inaccuracies or omissions in this document, or liability arising from the use of such information.
Speakerbus Technology Limited assumes no liability for the infringement of patents or other intellectual property rights
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purposes, without the written permission of Speakerbus Technology Limited.
Trademarks
Speakerbus Technology company logo is a registered trademark of Speakerbus Technology Limited. Speakerbus is a
trademark of Speakerbus Technology Limited.
Statement of Conditions
Speakerbus reserves the right to make changes to the products described in this document without notice.
Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s)
describes herein.
Previous Revisions
Revision 1 10 September 2021
Revision 2 15 December 2021
Revision 3 4 January 2022
Revision 4 28 February 2022
Revision 5 16 August 2022
Revision 6 1 November 2022
Revision 7 26 April 2023
Revision 8 13 July 2023

AYRE (iD924) User GuideContents
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Contents
Introduction.........................................................................................................................9
Features...............................................................................................................................................................10
About this guide .................................................................................................................................................11
Further help.........................................................................................................................................................11
Version..................................................................................................................................................................11
Compatibility.......................................................................................................................................................11
Getting Started.................................................................................................................. 13
What’s in the box............................................................................................................................................... 13
Speakerbus accessories................................................................................................................................... 13
Attaching the optional gooseneck microphone........................................................................................ 13
Stand adjustment .............................................................................................................................................. 14
Connecting an Ethernet cable and optional handset/headset............................................................... 15
Force reboot ...................................................................................................................................................... 15
Sign in..................................................................................................................................................................16
Sign in invalid / denied..................................................................................................................................... 17
Sign out...............................................................................................................................................................18
AYRE Elements..................................................................................................................19
Front view........................................................................................................................................................... 19
Rear view ........................................................................................................................................................... 20
Notification Toolbar.......................................................................................................................................... 21
Call Activity Status ........................................................................................................................................................ 22
Recording Configuration Status................................................................................................................................ 22
Health Status ................................................................................................................................................................. 22
Sign in health status and device information ......................................................................................................... 22
Network Status Indicators..................................................................................................................................... 23
iCMS Status Indicators........................................................................................................................................... 23
Menu....................................................................................................................................................................24
Program Submenu ....................................................................................................................................................... 25
Preferences.................................................................................................................................................................... 26
Health Status ..................................................................................................................................................................27
Device Info..................................................................................................................................................................... 28
Diagnostics Submenu.................................................................................................................................................. 28
Reset.......................................................................................................................................................................... 28
Debug Logging 1/2................................................................................................................................................. 28
About............................................................................................................................................................................... 29
Lock ........................................................................................................................................................................... 30
Alert Override..................................................................................................................................................... 31
Call Forwarding ................................................................................................................................................. 31

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Do Not Disturb ..................................................................................................................................................33
Voicemail ............................................................................................................................................................33
Intercom Dashboard ........................................................................................................................................33
Intercom call status...................................................................................................................................................... 35
Intercom privacy........................................................................................................................................................... 35
Microphone mute ........................................................................................................................................................ 35
Speaker mute ................................................................................................................................................................ 35
Speaker volume slider ................................................................................................................................................. 35
Answerback ................................................................................................................................................................... 36
On hold........................................................................................................................................................................... 36
Clear .................................................................................................................................................................................37
Answer .............................................................................................................................................................................37
Intercom dial pad ..........................................................................................................................................................37
Intercom search............................................................................................................................................................ 38
Conferencing Dashboard................................................................................................................................39
Call Log Dashboard......................................................................................................................................... 40
Add to Personal Directory ..........................................................................................................................................41
Add to Tile Layout ........................................................................................................................................................ 42
Tile Pages............................................................................................................................................................43
Volume Control Dashboard........................................................................................................................... 44
Set individual speakers/handsets .............................................................................................................................. 45
Solo speaker mode ...................................................................................................................................................... 45
Mute all speakers .......................................................................................................................................................... 46
Mute master speaker ................................................................................................................................................... 46
Volume control with iE901 external speakers........................................................................................................ 47
Directory Dashboard....................................................................................................................................... 48
Filter directory search.................................................................................................................................................. 48
To call a user/group/voice service............................................................................................................................ 49
Add to Personal Directory ......................................................................................................................................... 49
Add to Tile Layout ........................................................................................................................................................ 49
To exit the Directory Dashboard ............................................................................................................................... 49
Speaker and handset call state indicators .................................................................................................. 49
VAD Indicators............................................................................................................................................................... 49
LED Speaker Channel .................................................................................................................................................. 50
LED indicator schemes...........................................................................................................................................51
Tile display area................................................................................................................................................. 51
Tile types ........................................................................................................................................................................ 52
Speed dial tile .......................................................................................................................................................... 52
Telephony appearance tile ................................................................................................................................... 53
Voice service appearance tile .............................................................................................................................. 54
Virtual private wire tile ........................................................................................................................................... 54
Call activity tile ........................................................................................................................................................ 54
Intercom appearance tile...................................................................................................................................... 54
Soft group talk tile .................................................................................................................................................. 55
Speaker channel tile............................................................................................................................................... 55
Handset tile ...............................................................................................................................................................57

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Dial pad ..................................................................................................................................................................... 58
Tile call state line icons....................................................................................................................................59
Contextual softkeys and contextual keys................................................................................................... 60
Call Handling.....................................................................................................................61
Making a call using the dial pad.....................................................................................................................61
Making a call using a speed dial.....................................................................................................................62
Making a call using the directory dashboard ..............................................................................................62
Making a call using the call log dashboard ................................................................................................ 64
Making a call using private wires ...................................................................................................................65
Making an automatic ringdown (ARD) call ............................................................................................................. 65
Making a manual ringdown (MRD) call.................................................................................................................... 65
Signalling on a manual ringdown (MRD)................................................................................................................. 65
Making a call whilst on an existing call ...................................................................................................... 66
Making a call using redial ............................................................................................................................... 66
Making a call private........................................................................................................................................ 66
Handsfree ...........................................................................................................................................................67
Barging in ...........................................................................................................................................................67
Answering calls................................................................................................................................................. 68
Answering multiple calls................................................................................................................................. 68
Placing a call on hold...................................................................................................................................... 69
Removing a call on hold................................................................................................................................. 69
Transferring a call............................................................................................................................................. 69
Cancel call transfer...........................................................................................................................................70
Immediate transfer speed dial........................................................................................................................ 71
Moving a call between handsets ...................................................................................................................72
Moving a call to a speaker channel...............................................................................................................72
Clearing a call ....................................................................................................................................................72
Missed calls ........................................................................................................................................................73
Conferencing ....................................................................................................................75
Standard conference........................................................................................................................................75
Creating an AYRE (local) conference ........................................................................................................................75
Removing conference participant(s)........................................................................................................................ 76
Ending an AYRE (local) conference ...........................................................................................................................77
Fast conference................................................................................................................................................. 77
Bulk Add ......................................................................................................................................................................... 80
Speaker Channels.............................................................................................................81
Assigning an appearance to a non-paging speaker channel ..................................................................81
Assigning an appearance to a paging speaker channel............................................................................82

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Moving an appearance on a speaker channel to a handset....................................................................82
Talking on a speaker channel .........................................................................................................................83
Unlatched (Push to Talk) ............................................................................................................................................. 83
Latched........................................................................................................................................................................... 83
Clearing an ARD on a speaker channel........................................................................................................83
Speaking on a group talk tile ......................................................................................................................... 84
Wipe speaker......................................................................................................................................................85
Intercom.............................................................................................................................87
Intercom and group calls................................................................................................................................87
Intercom......................................................................................................................................................................... 87
Group calls..................................................................................................................................................................... 88
Making an intercom call................................................................................................................................. 88
Answering an intercom call........................................................................................................................... 89
Active Intercom Call........................................................................................................................................ 90
Clearing an intercom call............................................................................................................................... 90
Making a group call .......................................................................................................................................... 91
Talking on a mixing group call .......................................................................................................................92
Talking on an answerback group call ...........................................................................................................92
Programming ....................................................................................................................93
Alert Profiles.......................................................................................................................................................93
Alert Profile properties................................................................................................................................................. 94
Group Talk ..........................................................................................................................................................95
Group Talk properties.................................................................................................................................................. 97
Personal Directory ........................................................................................................................................... 98
Adding a personal directory entry ............................................................................................................................ 99
Editing a personal directory entry........................................................................................................................... 100
Deleting a personal directory entry.........................................................................................................................101
Tile Layout ........................................................................................................................................................102
Add/Edit a Tile ............................................................................................................................................................. 102
Tile Properties ............................................................................................................................................................. 105
Line Appearance Tile Properties........................................................................................................................ 105
Speed Dial Tile Properties................................................................................................................................... 106
Call Activity Tile Properties ................................................................................................................................. 107
Group Talk Tile Properties................................................................................................................................... 107
Page Titles ....................................................................................................................................................... 108
Speaker Page Titles........................................................................................................................................ 109
Appendix A - Specifications ..........................................................................................111
Touchscreen Display .......................................................................................................................................111
Speaker Channels ............................................................................................................................................111
Call Types...........................................................................................................................................................111

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Recording ..........................................................................................................................................................111
VoIP Media.........................................................................................................................................................111
System Management.......................................................................................................................................111
Interfaces .......................................................................................................................................................... 112
Input / Output Devices .................................................................................................................................. 112
Voice Characteristics...................................................................................................................................... 112
Housing............................................................................................................................................................. 112
Dimensions / Weight...................................................................................................................................... 113
Base unit only...............................................................................................................................................................113
Base unit with external speakers..............................................................................................................................114
Stand angle dimensions.............................................................................................................................................115
Power Requirements...................................................................................................................................... 115
Environmental ................................................................................................................................................. 115
Declaration of Conformity............................................................................................................................ 115

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AYRE (iD924) User GuideIntroduction
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Introduction
AYRE is a multi-colour touchscreen telephony device that combines up to 600 line tiles and
twenty-four simultaneous audio channels with on screen gesture control, the assuring touch of
physical keys, contextual softkeys and line and activity indicators to deliver a wealth of calling
features in a minimal footprint desktop unit.
With up to 100 fully customizable tile pages, enhanced directory search and simple page
navigation, AYRE puts you in complete control of how you communicate.
AYRE runs on iCS, Speakerbus’ secure, scalable, high-availability collaboration software platform,
which can be deployed in the cloud or on-premise and integrates seamlessly with leading
unified communications platforms as well as with leading voice recording solutions ensuring
all conversations can be captured, archived and audited in accordance with regulatory and
compliance requirements.
AYRE provides access to all the Speakerbus voice services you’re permissioned to use including
telephony, intercom, ARD, MRD and Hoot lines and includes features for barge-in, conference,
transfer and simple drag & drop speaker channel management.
Produced in a contemporary hybrid design with physical keys and LED indicators complimenting
the touchscreen interface, AYRE offers choice on how you interact with your unit.
Optional external speakers can be added to expand the sound stage.
On the rear of the device there are dual GigE ethernet ports for network connectivity along with
interfaces to add two handsets, a headset and gooseneck microphone.

AYRE (iD924) User Guide Introduction
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Features
Colour Touchscreen
1280 x 800 landscape mode touchscreen display.
Speaker Channels
Up to twenty-four speaker channels for simultaneous private wires/telephony/intercom/group
call loud speaking audio.
Pages
Up to 100 full colour tile pages (maximum of 600 tiles).
Physical Keys
• Twenty speaker channel push to talk keys (blue).
• Eight contextual keys (grey).
• Page back and page forward keys (black).
Volume Control Dashboard
Individually configurable volume controls for each speaker channel plus master volume control.
User Configurable Alerting
Configurable user alerting for each line tile.
Voice Recording
Voice recording of all active audio streams with Call Data Records (CDR) events and support for a
secondary recorder.
Call Log
View placed, received and/or missed calls.
External Handsets / Headset support
Support for two optional Speakerbus handsets and a third-party headset.
Optional Speakerbus Gooseneck Microphone with LED
An optional Speakerbus gooseneck microphone available with halo LED indicator which is lit in
blue when talking on a voice service.
Power Options
AYRE is powered by a Speakerbus mains power adapter.