SPRT SP-POS76IV User manual

SPRT®
SP-POS76IV Receipt Printer
User’s Manual
(Ver 1.02)
Beijing Spirit Technology Development Co.,Ltd
www.sprt-printer.com

Content
Notes For Use..............................................................................................................1
Chapter 1 Feature and Performance....................................................................... 1
1.1 Print Performance..........................................................................................1
1.2 Print Paper......................................................................................................1
1.3 Ribbon............................................................................................................. 2
1.4 Print Font and Command............................................................................. 2
1.4.1 Print Font.............................................................................................. 2
1.4.2 Print Command....................................................................................2
1.5 Interface.......................................................................................................... 2
1.6 Printing Control Command...........................................................................3
1.7 Power Supply................................................................................................. 3
1.8 Working Environment....................................................................................3
1.9 Outline Dimension......................................................................................... 3
1.10 Model classification..................................................................................... 4
Chapter 2 Operation Specification............................................................................5
2.1 Printer Appearance........................................................................................5
2.2 Ribbon and Paper Installation..................................................................... 6
2.2.1 Ribbon Installation...............................................................................6
2.2.2 Paper Installation.................................................................................6
2.2.3 Paper Jam and Cutter Stuck.......................................................... 6
2.3 Interface.......................................................................................................... 7
2.3.1 Serial Interface.....................................................................................7
2.3.2 Parallel Interface..................................................................................8
2.3.3 Cash Drawer Interface........................................................................9
2.4 Indicators、Buzzer and Buttons............................................................... 10
2.5 Regular Starting Status.............................................................................. 12
2.6 Self-test......................................................................................................... 12
2.7 Hexadecimal Printing..................................................................................13
2.8 the printer parameter set............................................................................14
2.9 Enter into firmware upgrading MODE...................................................... 14
2.10 BID (Bi - direction) bidirectional printing adjust.................................... 14
Appendix A: parameter Settings.............................................................................16

1
Notes For Use
● Don't plug or unplug the interface cable,printer head cabe or power cable under the
state of power on,or else it will cause the damage of printer or control board.
● At any time,don’t take the wastepaper or other attached objects by hard things(such as
tweezers,blades and so on),in order to avoid the permanent damage to the printer head.
● After printing,if open the cover,don’t touch the printer head or motor case by hands, in
order to avoid scald caused by the high temperature of the metal.
Chapter 1 Feature and Performance
1.1 Print Performance
●Print method:9 pin inpact dot matrix
●Print paper width:76±0.5mm or 57.5±0.5mm
●Print density :385point/line (half point), 400point/line (half point ),420
point/line(half point)
●Print speed:76.5mm paper width: 4.4lps;57.5mm paper width:5.6lps
●Feeding speed:120mm/s
●Reliability:
(1) Printing Head life: 7,500,000 lines
(2)Auto Cutter:500,000characters
●Valid print width:42CPL(7×9)/35CPL(9×9)
40CPL(7×9)/33CPL(9×9)
1.2 Print Paper
● High quality commone white paper / impact paper roll 57/76x φ80(MAX)
● Paper Roll inner diameter ---------- ф13mm
Simplex paper thickness ---------- 0.06mm~0.08mm
Warning
This is A level products.In living condition,the products may cause radio
jamming.In this case,may need user to take practicable measures to the
jamming.

2
Impact paper thickness(1 original+2 copies):0.05mm~0.20mm
● Paper Loading: Auto Feeding Paper
● Paper Cutting: Manual Tear/ Auto Cutter (Full/Partial Cutting optional)
1.3 Ribbon
ERC-39 purple or black
Working Life:3,000,000characters (ASCII 7×9)
1.4 Print Font and Command
1.4.1 Print Font
● ANK character set,7×9dots or 9×9dots
● GB18030,16×16dots
Font description:
7×9dots(W×H):half point printing,9/10 half points on the horizontal
direction;
9×9dots(W×H):half point printing,11/12 half points on the horizontal
direction;
Size of a point is:0.318mm(W)×0.353mm(H)。
1.4.2 Print Command
Compatible with the ESC/POS command set of EPSON,please see the
details in developer guide.
1.5 Interface
●RS-232C Serial Interface:
DB-25 socket(male),support XON/XOFF and DTR/DSR .
Baudrate:1200,2400,4800,9600,19200,38400,57600,115200bps
adjustable.
Data structure:1 start bit + (7 or 8)data bits +1 stop bit
Parity checking:no parity or odd,even parity is optional.
●Parallel interface:
36 pin,8-bit parallel interface,support BUSY/ACK hadshaking protocol,
TTL signal level
●Ethernet interface:
Standard ethernet interface.

3
●USB interface:
Standard USB interface
●Cash drawer control
DC24V,1A,6pin RJ-11 socket
1.6 Printing Control Command
Character printing command: support ANK character, custom character
and Chinese character width, times of high print, can adjust the line space
between characters.
1.7 Power Supply
●Put in (110-220)v±10%,50/60Hz,1.5A, Standard three-wire interface socket.
1.8 Working Environment
●Operation temperature:0℃~50℃Relative humidity:10%~90%
●Storage temperature:-20℃~60℃Relative humidity:10%~90%
1.9 Outline Dimension&Weight
● Outline Dimension: 248 mm(L)×158 mm(W)×140.5 mm(H)
● Weight: 1800g (not including paper roll)

4
1.10 Model classification
Model
Cutter
Interface
SP-POS764-BS
With
RS-232C serial interface
SP-POS764-DS
Without
SP-POS764-BP
With
Parallel interface
SP-POS764-DP
Without
SP-POS764-BE
With
Ethernet interface
SP-POS764-DE
Without
SP-POS764-BU
With
USB interface
SP-POS764-DU
Without

5
Chapter 2 Operation Specification
2.1 Printer Appearance
Fig.2-1 printer appearance
Paper-out Slot
Paper Cover
Upper Cover
Power Indicator
Status Indicator
Paper-out Indicator
Power
Feed
MODE
Interface Socket
Cash Drawer Interface
Power Socket

6
2.2 Ribbon and Paper Installation
2.2.1 Ribbon Installation
Steps of ribbon installation are as below
(1)Open front cover
(2)Put the ribbon into printer head,turn the knob as the direction shown on it
for two~three circles..
(3)Close the front cover
2.2.2 Paper Installation
The installation steps of paper are as below:
(1)Living with your hands on both sides of the paper cover, open the paper
cover.
(2)Put paper into the paper holder(Keep the paper roll in a right direction)
(3)When the printer is on,put the paper into mouth of printer, it will automatic
feed .
(4)Turn off the paper cover, tear off the extra paper.
Notice
1. Attention to the loading direction of paper roll
2. Please do not use hand to make paper go forward or backward.
3. Keep printing head cleaning to avoid affecting printing quality.
2.2.3 Paper Jam and Cutter Stuck
If the cutter was stuck, switch off the power switch, and electricize again, the
cutter can be returned to the original place, then take out the paper. If by
electricizing again, cutter can't back, can open the front cover, show the cutter.
Move the plastic gears on the cutter hand, make cutter back.

7
2.3 Interface
2.3.1 Serial Interface
The serial interface of POS764 printer is compatible with RS-232C, use
DB-25(female) socket, DTR/DSR handshaking protocols.The pin order of the
serial port is as Fig.2-2 shows:
Fig.2-2 Pin Order of Serial Port
The pin assignment of serial interface is shown in Fig. 2-3:
Pin No.
Signal
Name
Direction
Source
Description
1
FG
——
——
Ground
2
TXD
Output
Printer
Printer transmits control code
X-ON/X-OFF and data to host
3
RXD
Output
Host
Printer receives data from host
4
RTS
Output
Printer
The same with 20pins DTR signal
6
DSR
Input
Host
Signal “MARK” means the host is busy
and can not receive data.Signal
“SPACE” means the host is ready to
receive data.
7
GND
——
——
Signal Ground
20
DTR
Output
Printer
Signal “MARK” means the host is busy
and can not receive data.Signal
“SPACE” means the host is ready to
receive data.
For. 2-1 The pin assignment of serial interface
Note: (1)“Source” denotes the source that signal come from;

8
(2)Logical signal level is EIA.
The baud rate and data structure under serial interface mode is 9600bps, 8-bit
data bits, no parity and 1 stop bit.
The serial interface of POS764 can be connected to standard RS-232C
interface. When it is connected with IBM PC or its compatible machine,
connection can accord to Fig.2-3.
Fig.2-3 Sketch Map of Connection between POS764 and PC Serial Interface
2.3.2 Parallel Interface
The parallel interface of POS764 printer is compatible with CENTRONICS,
supports BUSY or ACK handshaking protocol.
The pin assignment of 36PIN parallel interface is as Fig. 2-4 shows:
Pin No.
Signal
Direction
Description
1
STROBE
In
Strobe pulse to latch data, Reading occurs at falling
edge.
2
D1
In
These signals represent the 1st bit to 8th bit of the
parallel data representatively, each signal is at HIGH
level when data is logic 1, and LOW when data is
logic 0.
3
D2
In
4
D3
In
5
D4
In
6
D5
In
7
D6
In
8
D7
In
9
D8
In
10
ACK
Out
Answer pulse, LOW level signal indicates that data
have already been received and the printer gets ready
to receive the next data.
11
BUSY
Out
HIGH level signal indicates that the printer is BUSY
and can not receive data.
12
PE
Out
HIGH level signal indicates that paper is end.
13
SEL
Out
Pulling up to HIGH level signal by a resistor

9
17
FG
---
CGND
18
Logic-H
---
Logic “1” level
32
nFault
Out
Low level means the printer is at fault
14,15,17
18,34,36
NC
---
No connection
16,19~30,
33
GND
---
Grounding, logical 0 level
35
+5V
---
+5V power
Fig.2-4 36Pin assignment of parallel interface
Note: (1)“In” denotes input to the printer ,“Out” denotes output from the
printer.
(2)Signal level is TTL standard.
The timing chart for interface signal of parallel interface is as Fig.2-5shows:
Fig.2-5 Signal Timing Chart of Parallel Interface
2.3.3 Cash Drawer Interface
The cash drawer interface of POS-POS764 adopts RJ-11 6-pin socket, as
Fig.2-6 shows:

10
Fig.2-6 Cash Drawer Interface
The pin assignment is as below:
Pin No.
Signal
Direction
1
Chassis Ground
——
2
Cash drawer driver
signal 1
Out
3
Cash drawer on/off
status signal
In
4
+24VDC
——
5
Cash drawer driver
signal 2
Out
6
Signal ground
——
2.4 Indicators、Buzzer and Buttons
There is two buttons 、one built-in buzzer and three indicators on POS764
printer.
【FEED】is paper feeding button, the function of its enabling or disabling the
button on/off can be set by print command, when the button is enabled, press
【FEED】button, then the paper presenting driver starts up and paper feed
into the printer; release【FEED】button, paper feeding stops.
【MODE 】is setting button, which can be used to adjust the printing effect
when the printer is on two-way printing forms.
The buzzer is used to indicate the type of error state and the paper cutting
prompt. The buzzer can be set to error alarm, paper cutting prompt or both by
setting parameters. Error status type is the same as ERROR indicator.
The green POWER light is the power indicator, the POWER indicator said
printer has been switched on.
The red PAPER OUT light is the paper ending indicator,when there is no paper
in printer head,the light will be on, it is out under normal condition.
The Red ERROR light is status indicator, it is dark when the printer works
normally, while it flashes when reporting an abnormal emergency.
The Red ERROR light flashes and buzzer rings say the printer is error.
According to Red ERROR light flashes in a different way, indicate the wrong

11
type of printer:
1. Unrecoverable error: The Red ERROR light flashes and buzzer rings many
times then keep on for a long time.
2. Recoverable error: The Red ERROR light flashes and buzzer rings many
times then keep off for a long time.
3. Automatic recovery error, Indicator Flashing continuously, buzzer sounding
continuously.
4. Lack of paper: PAPER OUT is on,buzzercontinuly ring.
As the following form shows:
1.Unrecoverable error: The Red ERROR light flashes and buzzer rings many
times then keep on for a long time.
Error
Desciption of Error
ERROR Light Flashing Way
Unrecoverabl
e error
LED flashes once:Memory read/write
error
LED flashes twice:overvoltage
LED flashes three times:under-voltage
LED flashes four times:CPU execution
error (wrong address)
LED flashes five times:UIB error
LED flashes eight times:Temperature
detection circuit error
2.Recoverable error: The Red ERROR light flashes continuly then keep off for
a long time
Error
Desciption of Error
ERROR Light Flashing
Way
Recoverable
error
LED flashes once:cutter was in a
wrong place
3. Automatic recovery error: Red ERROR light flashes continuously.Including
the temperature of printer head or the cover is wrong.
Error
Desciption of Error
ERROR Light Flashing
Way

12
Automatic
recovery error
LED flashes continuely:the
temperature of printernhead is too
high or the cover is wrong.
2.5 Regular Starting Status
On shutdown state, the 【paper cover 】is closed, then open the power
switch, the paper status indicators and the PAPER OUT flash alternately twice,
and then put out, after the print head resets, the printer will be into the normal
working mode.
2.6 Self-test
Self-test can test whether the printer is working correctly or not. If it can
print the content of self-test then the printer is working correcty except the
interface which connect with the host computer. If not, it needs maintenance.
The content of self-test below:
Name of manufacturer,Model of printer, Version No. of the printer,type of
interface, The parameters of the printer default values, 96 characters in the
ASCII code,default type of word stock(English or the name of Chinese
character library) ,and so on.
Method of self-test:press【FEED】button and turn on the power switch,then
the printer will print out the content of self-test as Fig:2-8:

13
Fig2-8: content of self-test
2.7 Hexadecimal Printing
Turn on the printer according to the steps below,it will enter the mode of
Hexadecimal Printing.
1. Press 【MODE】and 【FEED】in the same time,switch on;
2. After the paper status indicators and the PAPER OUT flash
alternately,loose the【MODE】and 【FEED】in the same time;
3. Print out the following 3 lines at this time:
Hexadecimal Dump
To terminate hexadecimal dump,
Press FEED button three times.
This means the printer has entered hexadecimal printing mode,and under
this mode,all of the input will be printed out as hexadecimal number,feed one
line with single-click of “FEED” button,after 3 times,it will print out “***
Completed ***” and exit hexadecimal printing mode.

14
2.8 the printer parameter set
The function is to set up some simple parameters of the printer.
Enter the parameter setting method:
On shutdown condition, press the "MODE" button first, and then press
down the "FEED" button, and then open the power switch. After the status
indicators and PAPER OUT lights flash alternately, release the "FEED" button.
Then press the "FEED" button twice, then release the "MODE" button. The
printer will be in parameter setting mode. And print out the first item can be set
parameters and its current value. Please see the appendix A part of the set
method in detail.
Exit the parameter setting method: Press the "MODE" button, and press
the "FEED"button, then loosen the "MODE" and "FEED" buttons, save the
setting values of the parameters and exit parameters setting MODE. Goes into
normal working mode.
If directly close the printer power supply, the set of parameter values can
not be saved.
2.9 Enter into firmware upgrading MODE
On shutdown condition, press the "MODE" button, and press the "FEED"
button, and then open the power switch, after the light of status indicators and
PAPER OUT light flash release the "FEED" button. Then press the "FEED"
button five times, and then loosen the "MODE" button and then the print will be
into application upgrade MODE. Now the status indicator light flashes at the
speed of every 1 second.
Notice: when enter the upgrade mode, PAPER OUT light means the
interface can't be upgrade. At present, only a serial port and USB interface
support online upgrade program.
2.10 BID (Bi - direction) bidirectional printing adjust
Due to there is clearance between print head of mechanical transmission
gear and worm, may be after long time printing,the printing will not clear as
before.The BID adjustment function can solve the problem, specific operation
is as follows:
The first method:
1. open the "setting tool V2.03 L", find "print the BID adjustment test;Click "

15
2. Click” the BID adjustment test spline", the printer will print out the 25
printing effect whose serial number is “0-24”.Found out the serial number of
the best printing effect;Marked with '*' in front of the printing effect for the
currently selected;
3. In the "two-way print master set" drop-down menu, select the best label
printing effect, and click "Settings" button.Set up is completed, restart the
printer can solve the phenomenon of print is not clear.
The second method:
1. Press the "MODE" button, open the power supply;
2. After waiting for the print head reset, loosen the "MODE" button and print out
the Numbers for the printer "0 to 24. Found out the serial number of the best
printing effect;Marked with '*' in front of the printing effect for the currently
selected.
3. Be not satisfied with the current print effect, the "MODE" button can adjust
printing effect, after choose the best printing effect, long time press the
"MODE" button, exit the BID adjust MODE, save the Settings, restart the
printer can solve the phenomenon of print is not clear.

16
Appendix A: parameter Settings
This appendix is about how to set the default printer parameter by button.
Setup instructions: Press the "MODE" button to choose set items, each click
on the "MODE" key, set a change to the next item, and print out the current
value. With the "FEED" key to choose a set value of items, each click on the
"FEED" key, the set value change for the next value.General Settings:
MODE MODE
MODE MODE
MODE MODE
Baud rate:
FEED FEED FEED
FEED FEED
FEED FEED FEED
language:
FEED FEED
FEED
HxW dots:
FEED
FEED
Print Density:
FEED FEED
FEED
Buzzer:
FEED FEED FEED
FEED
Black label:
FEED
FEED
Baud rate
Print
Desity
HxW dots
language
Buzzer
USage
Black mark
option
China
English
9×9
7×9
2P
1P
3P
9600
57600
38400
19200
4800
115200
1200
2400
OFF
Cut ON
Error ON
ALL ON
off
on
China-BIG5
Table of contents
Other SPRT Printer manuals

SPRT
SPRT SP-POS88? User manual

SPRT
SPRT SP-POS5IV User manual

SPRT
SPRT SP-POS88V User manual

SPRT
SPRT SP-RMDIIID User manual

SPRT
SPRT SP-POS801 User manual

SPRT
SPRT SP-POS88III User manual

SPRT
SPRT SP DVII Series User manual

SPRT
SPRT SP-TL54 User manual

SPRT
SPRT SP-TL21N User manual

SPRT
SPRT SP-POS893 User manual