Star TSP650 SERIES User manual

THERMAL PRINTER
TSP650 SERIES
Hardware Manual

Federal Communications Commission
Radio Frequency Interference
Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
This statement will be applied only for the printers marketed in U.S.A.
Statement of
The Canadian Department of Communications
Radio Interference Regulations
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils
numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des
Communications du Canada.
The above statement applies only to printers marketed in Canada.
CE
Manufacturer’s Declaration of Conformity
EC Council Directive 89/336/EEC of 3 May 1989
This product, has been designed and manufactured in accordance with the International Standards EN 61000-6-
3 / 2001 and EN 55024 / 1998, following the provisions of the Electro Magnetic Compatibility Directive of the
European Communities as of May 1989.
EC Council Directive 73/23/EEC and 93/68/EEC of 22 July 1993
This product, has been designed and manufactured in accordance with the International Standards EN 60950-1,
following the provisions of the Low Voltage Directive of the European Communities as of 2001.
The above statement applies only to printers marketed in EU.
Trademark acknowledgments
TSP650: Star Micronics Co., Ltd.
Notice
•All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express
permission is forbidden.
•The contents of this manual are subject to change without notice.
•All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to press.
However, should any errors be detected, STAR would greatly appreciate being informed of them.
•The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
©Copyright 2007 Star Micronics Co., LTD.

TABLE OF CONTENTS
1. Unpacking and Installation.....................................................................................................................1
1-1. Unpacking ....................................................................................................................................1
1-2. Choosing a place for the printer...................................................................................................2
2. Parts Identification and Nomenclature..................................................................................................3
2-1. Cutter Model ................................................................................................................................3
2-2. Tear Bar Model ............................................................................................................................3
3. Setup..........................................................................................................................................................4
3-1. Connecting the Cable to the PC ...................................................................................................4
3-2. Connecting the Cable to the Printer .............................................................................................4
3-3. Installing the Printer Software .....................................................................................................6
3-4. Connecting the Optional AC Adapter ..........................................................................................7
3-5. Turning Power On........................................................................................................................8
3-6. Connecting to a Peripheral Unit...................................................................................................9
3-7. Loading the Paper Roll ..............................................................................................................10
4. Attaching the Accessories ......................................................................................................................14
4-1. Attaching the Holder Plate.........................................................................................................14
4-2. Attaching the Rubber Feet .........................................................................................................15
4-3. Switch Cover Installation...........................................................................................................16
5. Consumable Parts and AC Adapter .....................................................................................................17
5-1. Thermal Paper Roll ....................................................................................................................17
5-2. AC adapter (option)....................................................................................................................18
6. Control Panel and Other Functions .....................................................................................................19
6-1. Control Panel..............................................................................................................................19
6-2. Errors..........................................................................................................................................19
6-3. Self-Printing...............................................................................................................................21
7. Adjusting the Near-end Sensor .............................................................................................................22
8. Preventing and Clearing Paper Jams...................................................................................................24
8-1. Preventing Paper Jams ...............................................................................................................24
8-2. Removing Paper Jam .................................................................................................................24
8-3. Releasing a Locked Cutter (Auto Cutter Mode only)................................................................25
9. Periodical Cleaning................................................................................................................................26
9-1. Cleaning the Thermal Head .......................................................................................................26
9-2. Cleaning the Rubber Roller .......................................................................................................26
9-3. Cleaning the Paper Holder and the Surrounding Area...............................................................26
10. Specifications ........................................................................................................................................27
10-1. General Specifications................................................................................................................27
10-2. Auto Cutter Specifications .........................................................................................................28
10-3. Interface .....................................................................................................................................28
10-4. Electrical Characteristics (AC adapter)......................................................................................28
10-5. Environmental Requirements.....................................................................................................29
10-6. Reliability Specifications ...........................................................................................................30
11. Dip Switch Setting................................................................................................................................31
11-1. Parallel Interface Model.............................................................................................................32
11-2. RS-232C Interface Model ..........................................................................................................34
12. Parallel Interface..................................................................................................................................37

13. RS-232C Serial Interface.....................................................................................................................38
13-1. Interface Specifications ..............................................................................................................38
13-2. RS-232C Connector ...................................................................................................................39
13-3. Cable Connections .....................................................................................................................41
14. Peripheral Unit Drive Circuit .............................................................................................................42
15. Memory Switch Settings......................................................................................................................44
Please access the following URL
http://www.star-m.jp/eng/dl/dl02.htm
for the latest revision of the manual.

– 1 –
Note
Printer
Holding plate
Screws
Paper roll
Switch blind
Setup sheets
CD-ROM
Paper roll holder
Rubber feet
1. Unpacking and Installation
1-1. Unpacking
After unpacking the unit, check that all the necessary accessories are included in the package.
Note:The ferrite core and fastener provided with your
printer depend on your printer configuration.
Fig. 1-1 Unpacking
If anything is missing, contact the dealer where you bought the printer and ask them to supply
the missing part. Note that it is a good idea to keep the original box and all the packing materials
just in case you need to pack the printer up again and send it somewhere at a later date.

– 2 –
1-2. Choosing a place for the printer
Before actually unpacking the printer, you should take a few minutes to think about where
you plan to use it. Remember the following points when doing this.
PChoose a firm, level surface where the printer will not be exposed to vibration.
PThe power outlet you plan to connect to for power should be nearby and unobstructed.
PMake sure that the printer is close enough to your host computer for you to connect
the two.
PMake sure that the printer is not exposed to direct sunlight.
PMake sure that the printer is well away from heaters and other sources of extreme
heat.
PMake sure that the surrounding area is clean, dry, and free of dust.
PMake sure that the printer is connected to a reliable power outlet. It should not be on
the same electric circuit as copiers, refrigerators, or other appliances that cause power
spikes.
PMake sure that the room where you are using the printer is not too humid.
WARNING
PShut down your equipment immediately if it produces smoke, a strange odor, or unu-
sual noise. Immediately unplug the equipment and contact your dealer for advice.
PNever attempt to repair this product yourself. Improper repair work can be dangerous.
PNever disassemble or modify this product. Tampering with this product may result in
injury, fire, or electric shock.

– 3 –
Interface connector
For connection to a
host computer.
Peripheral drive connector
Connects to peripheral units such
as cash drawers, etc.
Do not connect this to a telephone.
Power connector
For connection of the AC adapter.
Never unplug the AC adapter while
the printer is on.
Printer cover
Open this cover to
load or replace paper.
Cover open lever
Push this lever in the direction of the
arrow to open the printer cover.
Power switch
Used to turn on/off
power to the printer.
Control panel
Features LED indicators to
indicate printer status and
switches to operate the printer.
Interface connector
For connection to a
host computer.
Peripheral drive connector
Connects to peripheral units such
as cash drawers, etc.
Do not connect this to a telephone.
Power connector
For connection of the AC adapter.
Never unplug the AC adapter while
the printer is on.
Printer cover
Open this cover to
load or replace paper.
Cover open lever
Push this lever in the direction of the
arrow to open the printer cover.
Power switch
Used to turn on/off
power to the printer.
Control panel
Features LED indicators to
indicate printer status and
switches to operate the printer.
2. Parts Identication and Nomenclature
2-1. Cutter Model
2-2. Tear Bar Model

– 4 –
3. Setup
3-1. Connecting the Cable to the PC
3-1-1. Parallel Interface Cable
Connect the parallel interface cable to a parallel port
of your PC.
3-1-2. RS-232C Interface Cable
Connect the RS-232C interface cable to a RS-232C
port of your PC.
3-2. Connecting the Cable to the Printer
Note that the interface cable is not provided. Please use a cable that meets specifications.
CAUTION
Before connecting/disconnecting the interface cable, make sure that power to the printer and
all the devices connected to the printer is turned off. Also make sure the power cable plug is
disconnected from the AC outlet.

– 5 –
Ferrite core
Interface cable
5 cm
(maximum)
Fastener
Parallel interface
cable
RS-232C
interface
cable
3-2-1. Parallel Interface Cable
(1) Make sure the printer is turn off.
(2) Affix the ferrite core onto the cable as shown in
the illustration.
(3) Pass the fastener through the ferrite core.
(4) Loop the fastener around the cable and lock it.
Use scissors to cut off any excess.
(5) Connect the interface cable to the connector on
the rear panel of the printer.
(6) Fasten the connector clasps.
3-2-2. RS-232C Interface Cable
(1) Make sure the printer is turn off.
CAUTION
Before connecting/disconnecting the interface ca-
ble, make sure that power to the printer and all the
devices connected to the printer is turned off. Also
make sure the power cable plug is disconnected
from the AC outlet.
(2) Connect the interface cable to the connector on
the rear panel of the printer.
(3) Tighten the connector screws.

– 6 –
3-3. Installing the Printer Software
Here is the procedure for installing the printer driver and utility software, which are stored on
the supplied CD-ROM.
The procedure applies to the Windows operating systems shown below.
• Windows 2000
• Windows XP
• Windows Vista 32-Bit
(1) Turn ON the power to your PC to start Windows.
(2) Insert the supplied CD-ROM (Drivers and Utilities)
into the CD-ROM drive.
(3) Follow the instructions that appear on the screen.
(4) The dialog shown in the illustration indicates that
the procedure has been completed.
Click “Finish”.
The dialog that appears on the screen varies with your system. This completes the installation
of the printer software. A message will appear, prompting you to restart. Restart Windows.
For instructions on the Linux and Windows Vista 64-Bit, refer to the software manual located
in the “Linux” and “Documents” folders on the CD-ROM.

– 7 –
3-4. Connecting the Optional AC Adapter
Note:Before connecting/disconnecting the AC adapter, make sure that power to the printer
and all the devices connected to the printer is turned off. Also make sure the power
cable plug is disconnected from the AC outlet.
(1) Connect the AC adapter to the power cable.
Note:Use only the standard AC adapter and power cable.
(2) Connect AC adapter to the connector on the printer.
(3) Insert the power cable plug into an AC outlet.
CAUTION
When disconnecting the cable, take hold of the cable
connector to pull it out. Releasing the lock makes it easy
to disconnect the connector.
Pulling the cable excessively could cause damage to the
connector.

– 8 –
Power switch
3-5. Turning Power On
Make sure that the Power cord has been connected as described in 3-4.
Turn ON the power switch located on the front of the printer.
The POWER lamp on the control panel will light up.
CAUTION
We recommend that you unplug the printer from the power outlet whenever you do not plan to
use it for long periods. Because of this, you should locate the printer so that the power outlet it
is plugged into is nearby and easy to access.
When an Switch blind is affixed to the printer above the power switch, the ON/OFF marks of
the power switch may be hidden. If this occurs, remove the power cord from the outlet to turn
the printer OFF.

– 9 –
3-6. Connecting to a Peripheral Unit
You can connect a peripheral unit to the printer using a modular plug. See “Modular plug” on
page 42 for details about the type of modular plug that is required. Note that this printer does
not come with a modular plug or wire, so it is up to you to obtain one that suits your needs.
CAUTION
Make sure that the printer is turned off and unplugged from the AC outlet and that the computer
is turned off before making connections.
Connect the peripheral drive cable to the connector on the rear panel of the printer.
CAUTION
Do not connect a telephone line into the peripheral drive connector. Failure to observe this may
result in damage to the printer.
Also, for safety purposes, do not connect wiring to the external drive connector if there is a
chance it may carry peripheral voltage.

– 10 –
Cover open lever
Paper roll
Tear Bar Model
1) Push the cover open lever, and open the printer
cover.
2) While observing the direction of the roll, set the
paper roll into the hollow, and pull on the leading
edge of the paper toward you.
CAUTION
Do not pull out the end of the paper diagonally,
as it will cause the paper to become jammed or
skewed.
3) Push down both sides of the printer cover to
close.
Note:Make sure that the printer cover is securely
closed.
4) Tear Bar Model:
Tear off the paper as shown.
Auto Cutter Model:
If the printer cover is closed after turning on the
power, the cutter operates automatically and the
front end of the paper is cut.
3-7. Loading the Paper Roll
3-7-1. Using 79.5 mm Width Paper Roll
Be sure to use roll paper that matches the printer’s specification.
When using a paper roll with an 57.5 mm width, install the paper roll holder as described on
the following page.

– 11 –
A
Paper Guide
3-7-2. Using 57.5 mm Width Paper Roll
When using a paper roll with 57.5 mm width, install the supplied paper guide on the printer.
To change the effective print width (roll paper width), change the setting at memory switch
configuration Utility. For details on the setting of the memory switches, refer to the software
manual located in the “Documents” folders on the CD-ROM.
1Insert the paper guide along the groove in the unit as shown.
2Insert the paper guide by pushing the area marked “A” down until it clicks into place.
Note:After using a paper roll with a width of 57.5 mm, do not change to a paper roll with
a width of 79.5 mm. (This is because the printer head has deteriorated as a result of
a portion of the head having been in direct contact with the platen.)

– 12 –
Caution Symbol
This symbol is placed near the thermal head to indicate that it may be hot.
Never touch the thermal head immediately after the printer has been used.
Let the thermal head cool for a few minutes before touching it.
This symbol is placed near the thermal head to indicate that it is easily damaged.
Observe the precautions for handling electrostatic sensitive devices.
WARNING
1) Do not touch the cutter blade.
• There is a cutter inside the paper outlet slot. Not only should you not put your hand in the
paper outlet slot while printing is in progress, never put your hand into the outlet even
when printing is not in progress.
• The printer cover can be opened when replacing the paper. However, since the cutter
blade is on the inside of the printer cover, be careful not to place your face or hands too
close to the cutter blade.
2) During and immediately after printing, the area around the thermal head is very hot. Do
not touch it, as you could be burned.
CAUTION
1) Do not operate the cover open lever while pressing on the printer cover with your hand.
2) Do not push the cover open lever and open the printer cover when printing is in progress
or when the auto cutter is operating.
3) Do not push out paper while the printer cover is closed.
4) The heating element and the driver IC of the thermal head are easily damaged. Do not
touch them with metal objects, sandpaper, etc.
5) Printing quality may suffer if the thermal head heating element becomes soiled by being
touched with your hands. Do not touch the thermal head heating element.
6) There is a risk of damage to the driver IC of the thermal head from static electricity. Never
directly touch the IC.
7) The printing quality and working life of the thermal head cannot be guaranteed if any paper
other than that recommended is used. In particular, paper containing [Na+, K+, C1-] may
drastically reduce the working life of the thermal head. Please exercise caution.
8) Do not operate the printer if there is moisture on the front surface of the head from con-
densation, etc.
9) A printed piece of thermal paper may become electrically charged. If the printer is placed
vertically or mounted on a wall, the cut piece of paper may stick to the printer, instead of
falling. Beware that this could cause a problem if you use a stacker that stores the pieces
of paper that fall freely.
10) Do not change the paper width during use. The thermal printing head, rubber roller, and
cutter wear differently according to the paper width. This can cause the printing or cutter
movement to malfunction.
11) Do not transport the printer with its cover open and holding it by the cover.
12) Do not forcibly pull on the interface cable, power cable, or cash drawer cable that is con-
nected. To detach a connector, make sure to grasp it at the connector portion, without ap-
plying excessive stress on the connector at the printer.

– 13 –
Notes on Using the Auto Cutter
1) To print after a cut, feed 1 mm (8-dot line) or more of paper.
2) If the cutter is not in its home position after an error, first eliminate the cause of the error;
then, turn the power back ON.
3) A margin of 5 mm or more is recommended from the end of the printed area to the cutting
position.
4) Do not attempt to remove the paper during a cut, as this can cause a paper jam.

– 14 –
4. Attaching the Accessories
The following accessories do not necessarily have to be attached.
Attach them if necessary.
• Holding plate
• Rubber feet
• Switch cover
4-1. Attaching the Holder Plate
(1) Attach the holding plate to the printer.Then tighten
the two screws that were supplied to secure it in
place.
(2) Positiontheprinteroverthescrews,etc.,onthewall
and then slide it downward to set it in place.
(3) Push the cover open lever, and open the printer
cover.
(4) Insert the roll paper as shown.

– 15 –
4-2. Attaching the Rubber Feet
(1) Attach the four rubber feet in the positions shown
in the figure.
Ensure that any soiling has been completely wiped
off before attaching the rubber feet.
(2) Push the cover open lever, and open the printer
cover.
(3) Insert the roll paper as shown.
Note:Depending on the connector shape, the
printer cannot be positioned vertically when
using the parallel interface.

– 16 –
4-3. Switch Cover Installation
It is not necessary to install the switch cover. Only install it if it is necessary for you. By install-
ing the switch cover, the following become possible.
• Preventing the power switch from being operated by mistake.
• Ensuring that other people can not easily operate the power switch.
Install the switch cover as shown in the diagram below.
The power switch can be turned ON (
|
) and OFF (O) by inserting a narrow instrument (ball
pen etc.) in the holes in the switch cover.
CAUTION
We recommend that you unplug the printer from the power outlet whenever you do not plan to
use it for long periods. Because of this, you should locate the printer so that the power outlet it
is plugged into is nearby and easy to access.