Starkey RIC 10 User manual

OPERATIONS MANUAL
Multiflex
Tinnitus
Technology

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Table of Contents
Introduction 3
Overview
RIC 10 Overview 4
Preparation
Batteries/Battery Indicators 6
Tamper Resistant Battery Compartment 8
Insertion and Removal 10
Operation
On & Off 13
Multifunction Switch 13
Volume Control 14
Multimemory 15
Tinnitus Stimulus Control 16
Telephone Use 17
Hearing System Care
Instrument Care 20
Service and Repair 22
Troubleshooting Guide 23
Tips for Better Communication 24
Safety Information 27
FDA Information 28
Introduction
Multiflex Tinnitus Technology can be used
as a part of a tinnitus treatment program.
Multiflex Tinnitus Technology plays a white
noise through the hearing aid. The tinnitus
stimulus is programmed according to
your hearing loss, and your hearing care
professional can adjust the settings of the
tinnitus stimulus to meet your needs.
Introduction

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Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphone
5. Multifunction Switch
6. Battery Compartment
(on/off control), Location of
serial number, Location of left/right
side device indicator
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right
side receiver indicator
10.Instant Fit Earbud
11.Custom Earmold (optional)
12.RIC Custom Power
Earmold (optional)
RIC 10 Overview RIC 10 Overview

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Preparation Preparation
Batteries
Your hearing system uses a battery as its power
source. This battery size can be identified by
the yellow (10) code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and
remove the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s plus “+” sign (flat
side of the battery) with the “+” on the
battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery
voltage is low. You have approximately five
minutes* to replace the battery. An indicator
will sound just before the battery stops
working.
* Actual time between low battery indicator and shut down will vary
depending on environmental noise levels and brand of battery used.

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My hearing instrument has a tamper resistant
battery compartment. See below.
Preparation Preparation
Tamper Resistant Battery Compartment
To lock the
battery door:
Use an appropriate tool
to slide the recessed
switch to the left until it
“clicks” and the colored
mark is visible.
To unlock the
battery door:
Slide the recessed
switch to the right
until it “clicks” and the
colored mark disappears.
Locking the door is not required for
operation.
WARNINGS Batteries are dangerous if swallowed.
To help prevent the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can easily
be swallowed
NATIONAL BUTTON BATTERY INGESTION
HOTLINE: [phone]
Helpful Hints
• NEVER FORCE THE BATTERY DOOR
SHUT; this could result in serious
damage; if the door will not close
securely, check that the battery is
inserted correctly.
• Do not open the battery door too far
or damage is likely to occur.
• Dispose of used batteries immediately in
the proper waste or recycling container.
• Batteries vary in size and performance.
Your hearing care professional is your
best source for lifespan estimates and
verification that you are using the proper
size and type.

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Preparation Preparation
Insertion and Removal
To insert the earbud or eartip:
1. Hold the cable at the bend in front
of the receiver with your thumb and
forefinger. Gently insert the receiver
into your ear canal (fig. 1).
2. Carefully place the hearing instrument
behind your ear, wrapping it over the
top of your ear (fig. 2).
3. Place the retention lock inside the bowl
of your ear (fig. 3).
To remove the earbud or eartip:
1. Remove the retention lock from the
bowl of your ear.
2. Remove the hearing instrument
from behind your ear.
3. Grasp the receiver with your thumb
and forefinger. Gently pull out of your
ear canal.
Do not pull with the hearing instrument case
as this may damage the connection.
Figure 1 Figure 2
Figure 3 Figure 4

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Operation
Preparation
Helpful Hints
• Minor irritation and inflammation may
occur as your ear becomes accustomed
to having an object in it; if so, please
contact your hearing care professional.
• If an actual allergic reaction occurs,
alternative earmold materials are
available; contact your hearing care
professional.
• Severe swelling, discharge from the
ear, excessive wax or other unusual
conditions warrant immediate
consultation with a physician.
On & Off
To turn ON: Insert a battery and completely
close the battery door.
To turn OFF: Open the battery door until
the battery is no longer
touching the battery contacts.
Your instrument has a Power-On delay and
may require a few seconds to power on.
You may hear a tone series indicating that
your device is fully powered on.
Multifunction Switch
Your switch can be set to perform different
functions. Ask your hearing care professional
how your device is set.

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My hearing instrument volume is set automatically.
See section below.
My hearing instrument uses the switch
for volume control. See section below.
My hearing instrument uses the switch
for multimemory. See page 15.
My hearing instrument uses the switch
for tinnitus stimulus control. See page 16.
My hearing instrument has combined volume
and tinnitus stimulus control. See page 16.
My hearing instrument has combined multimemory
and tinnitus stimulus control. See page 16.
Volume Level Tone
Level 5 (More volume) Five beeps
plus tone
Level 4 Four beeps
Level 3 (Power on
volume level) Three beeps
Level 2 Two beeps
Level 1 (Less volume) One beep
plus tone
Operation Operation
Automatic Volume Control
Your hearing system has been set to a
specific volume level by your hearing care
professional. If sounds are generally too loud
or too soft, please contact your hearing care
professional for advice and adjustment.
Volume Control
Your hearing system uses the switch to
control hearing aid volume. Press then
release the switch until the desired volume
level is reached. Each press/release changes
the volume one increment.
Volume Settings
Multimemory
Your hearing care professional can set up
to four hearing programs for you. These
additional programs are accessed by
pressing the multifunction switch.
When you press the multifunction switch,
you may hear an indicator or tone series
indicating the device has changed to the
next program.
Ask your hearing care professional about
your specific hearing programs.

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Operation Operation
Tinnitus Stimulus Control
Your hearing system uses the multifunction
switch to control the tinnitus stimulus. Press
then release the switch until the desired level
is reached. Each press/release changes the
volume one increment.
Combined Volume and
Tinnitus Stimulus Control
Your hearing system is set up to adjust
volume and tinnitus stimulus. To adjust
volume, press then release the switch until
the desired volume level is reached. To
adjust the tinnitus stimulus, press and hold
the switch. The hearing aid will cycle through
the tinnitus stimulus levels. Release the
switch when you are at the desired level.
Combined Multimemory and
Tinnitus Stimulus Control
Your hearing system is set up to adjust
multimemory and tinnitus stimulus. To adjust
memory, press then release the switch until
the desired memory is reached. To adjust
the tinnitus stimulus, press and hold the
switch. The hearing aid will cycle through the
tinnitus stimulus levels. Release the switch
when you are at the desired level.
Telephone Use
Your hearing instruments are equipped with
tools to help you effectively communicate on
the telephone. Ask your hearing professional
about your telephone solution.
My hearing instruments have the
following telephone setting(s):
Automatic Telephone. See next page.
Automatic Telecoil. See next page.
Telecoil and Manual Switching. See page 19.
(Program # ____________________ ).

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Operation Operation
Telecoil and Manual Switching
Hearing instruments with a
manual telecoil allow you to
switch the devices to telephone
mode when needed.
Manually switched telecoils
are activated by choosing
the telecoil setting using the
Multifunction switch.
General Telephone Use
Some hearing instruments
work best by holding the
phone close to, but not fully
covering your ear. In some
instances, if you encounter
whistling (feedback), tilt the
receiver at an angle until the
whistling stops. Your hearing
professional can provide
instructions and techniques
for your specific needs.
Automatic Telephone and
Automatic Telecoil
These options activate the telephone
response automatically when used with a
hearing aid compatible telephone. To use,
place the telephone receiver on your ear
as you normally would and the hearing
instrument will select the telephone setting.
It might be necessary to move the telephone
receiver slightly to find the best reception.
Once the telephone is removed from the
ear, the hearing instrument will switch back
to the normal listening mode.
NOTE Consult with your hearing professional
if your device does not seem to switch to the
telephone setting automatically.