Starkey Livio Edge AI User manual

Quick
Start
Guide
Livio Edge AI |Livio
Rechargeable Standard Products

Get the most out of
your hearing aids
Please visit starkey.com/care for additional
tools and resources including:
• Instructional videos
• Operations manuals
• Product brochures
At Starkey, we
believe that to
hear better is
to live better.
Livio Edge AI and Livio
Rechargeable hearing aids
help you stay connected to
the people and things you
love most. These 2.4 GHz
hearing aids offer Starkey’s
most advanced technology
with supreme sound
quality and features,
customizable to fit your
unique hearing needs.

• Charging occurs with the lid open or closed;
hearing aids will be fully charged in 3 1/2 hours.
• It is safe to store hearing aids in the charger after
they are fully charged and any time that you are
not wearing them.
• Hearing aids will automatically power on when
removed from the charger.
• To illuminate LEDs when the charger is not plugged in,
remove a hearing aid from its charging port for three
seconds and then re-insert it. LEDs illuminate for 10
seconds before turning off.
• The desiccant puck provided will be effective for 3–6
months depending on moisture in the hearing aids
and humidity. When the desiccant puck fades from
blue to white, it should be replaced.
• If you will not be wearing your hearing aids for an
extended period of time (i.e, weeks), remove both
the plug from the charger and the hearing aids from
the charging ports. You will need to manually power off
the hearing aids by pressing the user control on each
hearing aid for three seconds.
Charging Your Hearing Aids
• Place your hearing aids in the charger with
the earbuds or earmolds resting inside the
reservoir.
• Your hearing aids will turn off automatically
and begin to charge.
• The LEDs correspond to each hearing aid:
Glowing Green = Charging
Solid Green = Fully Charged
Blinking Red = Fault State. To reset, remove
the hearing aids from charger, wait until the
LEDs turn off and re-insert the hearing aids.
If Fault State continues, call your clinician.
• When charging without the charger cord, the
LEDs turn off when the hearing aids are fully
charged to preserve the on-board battery.
Place your hearing aids in the charger with
the earbuds or earmolds resting inside the
4 5
5
Ask your clinician about our
pocket-sized Mini Turbo Charger
that provides a 3.5-hour charge
in just seven minutes.

6 7
Power On & Off
ON - The hearing aids will power on automatically
after removing them from the charger. There
is a delay that allows you time to insert your
hearing aid into your ear.
ON - If the hearing aid is manually powered off,
pressing the user control for three seconds will
power it on. The delay still exists to give you
time to insert the hearing aid into your ear.
OFF - The hearing aids will power off automatically
when placed in the charging port. Charging
will proceed.
OFF - The hearing aids can be powered off manually
by pressing the user control for three seconds.
System Care
HEARING AID CARE
Keep your hearing aid clean. Heat, moisture and
foreign substances can result in poor performance.
• Use a cleaning brush or soft cloth to clean
debris from around the user control,
microphone and battery compartment.
• Inspect the receiver, earbud and wax guard
regularly.
• Never use water, solvents, cleaning
fluids or oil to clean your hearing aid.
CHARGER CARE
Keep your charger clean. Heat, moisture and
foreign materials can result in poor performance.
• Use the provided cleaning brush to
keep the charging ports clear of debris.
• Do not use water, solvents or cleaning
fluids to clean the charging ports.
• Keep the lid closed as much as possible
to avoid dust and debris buildup.
• Store your charger in a clean and dry
location such as a dresser or shelf rather
than the bathroom or kitchen.
To ensure the longest life of your rechargeable
hearing aid batteries and the batteries in the charger:
• Fully charge hearing aid batteries every night.
• Do not expose to excess heat, i.e., do not store
on a window sill or in a hot car.

1 2
3
4
Helpful Hints
• Do not take apart your hearing aids or
insert the cleaning tools inside of them.
• When not in use, place your hearing aid in
the charger or storage container and store:
–In a dry, safe place
–Away from direct sunlight and heat
to avoid extreme temperatures
–Where you can easily find them
–Safely out of reach from children and pets
Hear Clear Receiver
Wax Guards
RIC hearing aids integrate disposable Hear Clear
earwax protection. The innovative wax guards prevent
earwax accumulation in the hearing aid receiver.
When you need to replace your wax guards, please
follow the instructions below.
1. Insert empty end of the application stick
straight into used wax guard in hearing aid.
2. Pull stick straight out (do not twist)
to remove used wax guard.
3. Use opposite end of stick to firmly insert
clean wax guard straight into hearing aid.
4. Pull stick straight out (do not twist) and discard.
8 9

Download and
Connect to the Thrive
Hearing Control App
The Thrive Hearing Control app makes it easy to
control and adjust your 2.4 GHz rechargeable hearing
aids with your compatible Apple®or Android™
device. Downloading and connecting to the app is
easy; refer to the Thrive Hearing Control app User
Guide or visit starkey.com/thrivesupport for additional
information, such as:
• Integrated sensors and artificial
intelligence features*
• Automatic and custom memories
• Geotags
• SoundSpace
• Tinnitus management
• Find My Hearing Aids
• Alerts
10 11
Visit starkey.com/thrivesupport for compatibility information.
*Available with Livio Edge AI hearing aids only.
Special instructions:
Clinician:
Memory # Environment/
Listening Situation Beep/Indicator
Hearing Aid Information
Hearing aid model:
Hearing aid serial number: L R
Charger serial number:
Warranty expiration date:
Memory settings, if applicable:

Product specification may be obtained from your clinician.
Attention Clinician: For product specification please visit
Gov.StarkeyPro.com.
Product
Livio Edge AI RIC R
Livio Edge AI BTE R
Livio RIC R
Livio BTE R
Charge of battery when shipped >15.3% state of charge
Battery life estimates – hearing
aid on the shelf (i.e. drain rate)
1
120 days
Battery life estimates – amplifying
sound Up to 24 hours
Battery life estimates – amplifying
sound and streaming
2
Up to 22 hours with 4
hours of smartphone
streaming
Rechargeable Battery Data
1The hearing aid’s battery capacity shall allow for a 30-minute wireless
fitting session for up to 120 days.
2Results will vary based on wireless and feature usage.
Notes
M T
RIC Rechargeable 4 4
BTE Rechargeable 4 4
M/T Ratings
12 13

NotesNotes
14 15

©2020 Starkey. All Rights Reserved. 86372-600 8/20 BKLT3091-01-EE-GS
For Thrive Hearing Control app and iOS/Android compatibility information,
please visit starkey.com/thrivesupport.
Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other countries. App Store is a registered service
mark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
The Starkey Logo, Livio, Livio logo, Starkey, Thrive, Thrive logo and
SoundSpace are registered trademarks of Starkey Laboratories, Inc.
Starkey.com
6700 Washington Ave. S.
Eden Prairie, MN 55344
1.800.328.8602
*For technical support of hearing devices with wireless connectivity
Veteran technical support line*: