Starkey Evolv AI User manual

Quick
Start
Guide
Evolv AI
RIC Rechargeable and BTE Rechargeable

At Starkey, we
understand the
impact of hearing loss.
Which is why we take
every step to make
hearing effortless.
Evolv AI offers a complete line of
our most innovative hearing aids
ever. Handcrafted and loaded with
our most innovative technology
and clearest sound, these hearing
aids seamlessly connect you to
the life you love.
Get the most out of
your hearing aids
Please visit starkey.com.au/support for
additional tools and resources including:
• Instructional videos
• Operations manuals
• Product brochures

Charging Your
Hearing Aids
• Place your hearing aids in the
charger with the earbuds or earmolds resting
inside the reservoir.
• Your hearing aids will turn off automatically
and begin to charge, as long as your charger
is powered; Standard charger requires external
power source (i.e. wall outlet).
• Your hearing aids will automatically power on
when removed from the charger; Standard charger
requires external power source (i.e. wall outlet).
• Note: The LEDs corresponding to each
hearing aid:
– Glowing Green = Charging
– Solid Green = Fully Charged
– Blinking Red = Fault State. To reset, remove
the hearing aids from charger, wait until LED
turns off and re-insert aids. If Fault State
continues, call your hearing professional.
• Charging occurs with the lid open or closed;
hearing aids will be fully charged in under
31/2hours.
• It is safe to store hearing aids in the charger after
they are fully charged and any time that you are
notwearing them.
• If you will not be wearing your hearing aids for an
extended period of time (i.e, weeks), remove both
the plug from the charger and the hearing aids
from the charging ports. You will need to manually
power off the hearing aids by pressing the user
control on each hearing aid for three seconds.
Youmay store them in the reservoir.
• The desiccant puck provided will be effective for
3–6 months depending on moisture in the hearing
aids and humidity. When the desiccant puck fades
from blue to white, it should be replaced.
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Ask your hearing professional about our
pocket-sized Mini Turbo Charger that provides
a 3.5-hour charge in just seven minutes.

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Power On & Off
ON - The hearing aids will power on automatically
after removing them from the charger, as long
as the charger is powered/plugged into an
external power source (i.e., wall outlet). There
is a delay that allows you time to insert your
hearing aid into your ear.
ON - If the hearing aid is manually powered off,
pressing the user control for three seconds will
power it on. The delay still exists, to give you
time to insert the hearing aid into your ear.
OFF - The hearing aids will power off automatically
when placed in the charging port, as long
as your charger is powered/plugged into
an external power source (i.e., wall outlet).
Charging will proceed.
OFF - The hearing aids can be powered off manually
by pressing the user control for three seconds.
System Care
HEARING AID CARE
Keep your hearing aid clean. Heat, moisture and
foreign substances can result in poor performance.
• Use a cleaning brush or soft cloth to clean
debris from around the user control,
microphone and battery compartment.
• Inspect the receiver, earbud and wax guard
regularly.
• Never use water, solvents, cleaning fluids
or oil to clean your hearing aid.
CHARGER CARE
Keep your charger clean. Heat, moisture and foreign
materials can result in poor performance.
• Use the provided cleaning brush to keep the
charging ports and hearing aid microphones
clear of debris.
• Do not use water, solvents or cleaning fluids to
clean the charging ports.
• Keep lid closed as much as possible to avoid
dust and debris buildup.
• Store your charger in a clean and dry location
such as a dresser or shelf rather than the
bathroom or kitchen.
To ensure the longest life of your rechargeable
hearing aid batteries:
• Fully charge hearing aid batteries every night.
• Do not expose to excess heat, i.e., do not store
on a window sill or in a hot car.

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Helpful Hints
• Do not take apart your hearing aids or insert
the cleaning tools inside them.
• When not in use, place your hearing aid in the
storage container and store:
– In a dry, safe place
– Away from direct sunlight and heat
to avoid extreme temperatures
– Where you can easily find them
– Safely out of reach from children and pets
Hear Clear Receiver
Wax Guards
RIC hearing aids integrate disposable Hear Clear
earwax protection. The innovative wax guards prevent
earwax accumulation in the hearing aid receiver.
When you need to replace your wax guards, please
follow the instructions below.
1. Insert empty end of the application stick
straight into used wax guard in hearing aid.
2. Pull straight out (do not twist) on stick to
remove used wax guard.
3. Use opposite end of stick to firmly insert clean
wax guard straight into hearing aid.
4. Pull straight out (do not twist) to remove stick
and discard.
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Download and
Connect to the Thrive
Hearing Control App
The Thrive Hearing Control app makes it easy to
control and adjust your 2.4 GHz rechargeable hearing
aids with your compatible Apple®or Android™
device. Downloading and connecting to the app is
easy; refer to the Thrive Hearing Control app User
Guide or visit starkey.com/thrivesupport for additional
information, such as:
• Integrated sensors and artificial
intelligence features
• Automatic and custom memories
• Geotags
• Tinnitus management
• Find My Hearing Aids
• Alerts
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For Thrive Hearing Control app and iOS/Android compatibility
information, please visit starkey.com/thrivesupport.
Special instructions:
Hearing professional:
Memory # Environment/
Listening Situation Beep/Indicator
Hearing Aid Information
Hearing aid model:
Hearing aid serial number: L R
Charger serial number:
Warranty expiration date:
Memory settings, if applicable:

©2023 Starkey Laboratories, Inc. All Rights Reserved. 86578-000 2/23 BKLT3123-01-EE-ST-AU
For Thrive Hearing Control app and iOS/Android compatibility information,
please visit starkey.com/thrivesupport.
Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple
Inc., registered in the U.S. and other countries. App Store is a registered service
mark of Apple Inc.
Android and Google Play are trademarks of Google LLC.
Starkey logo, Starkey, Evolv, Thrive Logo and Thrive are registered trademarks of
Starkey Laboratories, Inc. Evolv is a trademark of Starkey Laboratories, Inc.
M T
RIC Rechargeable 4 4
BTE Rechargeable 4 4
M/T Ratings
Starkey.com
6700 Washington Ave. S.
Eden Prairie, MN 55344
1.800.328.8602