Starkey RIC 10 User manual

RIC
(Receiver-In-Canal)
OPERATIONS MANUAL

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Select Hearing Instrument
Size 10 Battery - Yellow
Size 312 Battery - Brown
Size 312 Battery - Brown Size 13 Battery - Orange
Size 312 Battery - Brown
Size 312 Battery - Brown
Select Instrument Controls
Automatic Volume Control p. 21
Adjustable Volume Control p. 22-24
Multimemory p. 24
Combined Volume and Multimemory
Control p. 24-25

Table of Contents
Overview
RIC 10 Overview 4
Micro RIC 312 Overview 6
RIC 312 Overview 8
RIC 13 Overview 12
Preparation
Batteries/Battery Indicators 14-15
Tamper Resistant Battery Compartment 16
Insertion and Removal 18
Operation
On & Off 21
Volume Control/Volume Settings 21-24
Multimemory 24
Telephone Use 25
Manual Switching 26
Direct Audio Input (DAI) 28
Multiflex Tinnitus 30
Accessories
Wireless Accessories 32
Hearing System Care
Instrument Care/Hear Clear 33-34
Service and Repair 35
Troubleshooting Guide 36
Tips for Better Communication 37
Safety Information 40
FDA Information 42
FCC Information 50

4
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Control Surface Switch
6. Battery Compartment (on/off control),
Location of serial number, Location of
left/right side device indicator
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side
receiver indicator
10.Instant Fit Earbud
11.Custom Earmold (optional)
12.RIC Custom Power Earmold (optional)
RIC 10 Overview

5
42
13
57
10
6
8
9
11 12
RIC 10 Overview

6
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones*
5. Push Button Switch or Rotary
Volume Control
6. Battery Compartment (on/off control),
Location of serial number, Location of
left/right side device indicator
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side receiver indicator
10.Instant Fit Earbud
11.Custom Earmold (optional)
12.RIC Custom Power Earmold (optional)
Micro RIC 312 Overview
*Look may vary

7
Micro RIC 312 Overview
IMPORTANT NOTE: The micro RIC 312 includes a
Multiflex Tinnitus Technology feature that can be
enabled.
Multiflex Tinnitus is turned ON in my hearing
system. See page 30.
42
13
5
7
10
6
8
9
11 12

8
RIC 312 Overview
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Rocker Switch
6. Battery Compartment (on/off control),
Location of serial number, Location of
left/right side device indicator
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side
receiver indicator
10.Instant Fit Earbud
11.Custom Earmold (optional)
12.RIC Custom Power Earmold (optional)

9
RIC 312 Overview
7
10 6
8
9
42
13
5
11 12

10
RIC 312 Overview
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment (on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s name
and model name
9. Location of left/right side
receiver indicator
10.Instant Fit Earbud
11.Custom Earmold (optional)
12.RIC Custom Power Earmold (optional)

11
RIC 312 Overview
42
13
57
10 6
8
9
11 12

12
RIC 13 Overview
Features, Controls and Identification
Your hearing system controls include:
1. Hearing Instrument
2. Cable
3. Receiver
4. Microphones
5. Push Button Switch
6. Battery Compartment (on/off control),
Location of serial number
7. Retention Lock
8. Location of manufacturer’s name and
model name
9. Location of left/right side receiver
indicator
10.Instant Fit Earbud
11.Location of left/right side
device indicator
12.Custom Earmold (optional)
13.RIC Custom Power Earmold (optional)

13
RIC 13 Overview
42
13
57
10 6
8
9
11
11 12

14
Preparation
Batteries
Your hearing system uses a battery as its power
source. This battery size can be identified by
the orange (13), brown (312), or yellow (10)
color code on the packaging.
To insert or replace the battery:
1. Use the nail grip on the battery door.
2. Open the battery door gently and
remove the old battery.
3. Remove the tab from the new battery.
4. Line up the battery’s “+” sign (flat side
of the battery) with the “+” on the
battery door.
5. Close the battery door.
Battery Indicators
An indicator will sound when the battery voltage
is low. You have approximately five minutes*to
replace the battery. An indicator will sound just
before the battery stops working.
* Actual time between low battery indicator and shut down will vary
depending on environmental noise levels and brand of battery used.

15
Preparation
1
3
2
4
5

16
Tamper Resistant Battery
Compartment
To lock the
battery door:
Use an appropriate tool
to slide the recessed
switch to the left until it
“clicks” and the colored
mark is visible.
To unlock the
battery door:
Slide the recessed
switch to the right
until it “clicks” and the
colored mark disappears.
Locking the door is not required for
operation.
My hearing instrument has a tamper resistant
battery compartment. See below.
Preparation

17
Preparation
WARNINGS Batteries are dangerous if swallowed.
To help prevent the accidental ingestion of batteries:
Keep out of reach of children and pets
Check your medications before taking them –
batteries have been mistaken for pills
Never put batteries in your mouth, as they can easily
be swallowed
NATIONAL BUTTON BATTERY INGESTION
HOTLINE: [phone]
Helpful Hints
• NEVER FORCE THE BATTERY DOOR
SHUT; this could result in serious
damage; if the door will not close
securely, check that the battery is
inserted correctly.
• Do not open the battery door too far
or damage is likely to occur.
• Dispose of used batteries immediately in
the proper waste or recycling container.
• Batteries vary in size and performance.
Your hearing care professional is your
best source for lifespan estimates and
verification that you are using the proper
size and type.

18
Preparation
Insertion and Removal
To insert the earbud or earmold:
1. Hold the cable at the bend in front
of the receiver with your thumb and
forefinger. Gently insert the receiver
into your ear canal (fig. 1).
2. Wrap the hearing instrument over the
top of your ear, carefully placing it
behind your ear (fig. 2).
3. Place the retention lock inside the bowl
of your ear (fig. 3).
To remove the earbud or earmold:
1. Remove the retention lock from the
bowl of your ear.
2. Remove the hearing instrument from
behind your ear.
3. Grasp the receiver with your thumb
and forefinger. Gently pull out of your
ear canal.
Do not pull with the hearing instrument case
as this may damage the connection.

19
Preparation
Figure 1 Figure 2
Figure 3 Figure 4

20
Preparation
Helpful Hints
• Minor irritation and inflammation may
occur as your ear becomes accustomed
to having an object in it; if so, please
contact your hearing care professional.
• If an actual allergic reaction occurs,
alternative earmold materials are
available; contact your hearing care
professional.
• Severe swelling, discharge from the
ear, excessive wax or other unusual
conditions warrant immediate
consultation with a physician.