Stryker HeartSine Gateway LIFELINKcentral User manual

HeartSine
Gateway User
Manual
Learn about the HeartSine Gateway device's setup, usage,
and maintenance procedures.

2
Contents
Section 4
Register your HeartSine Gateway 12
Overview of Stryker AED
Program Management Systems 12
Log in to your account 12
Register your HeartSine Gateway 14
Section 5
Connect HeartSine Gateway to your
local network 17
Setup checklist 17
Connect HeartSine Gateway to the
network using your mobile app 18
Connect HeartSine Gateway to your
network using HeartSine Gateway
Conguration Tool 19
Conrm the connection was successful
to LIFELINKcentral 26
Connecting your HeartSine Gateway
to a different Wi-Fi network 27
Connecting your HeartSine Gateway
to a different HeartSine AED 27
Section 1
Before you begin 4
Terminology 4
Symbols 5
Section 2
Introduction to HeartSine Gateway 6
Indications for use 6
Included in the box 6
Your HeartSine Gateway 7
Section 3
Assemble your HeartSine Gateway 8
Unpack 8
Disconnect HeartSine Gateway
from your AED 9
Insert batteries 10
Record your HeartSine Gateway
11-digit serial number 10
Connect HeartSine Gateway
to your AED 11

3
Section 6
Set your Pad-Pak expiration date(s) 28
Section 7
Monitoring your HeartSine AED 32
Section 8
Caring for your HeartSine Gateway 33
Maintaining the battery 33
Cleaning your HeartSine Gateway 34
Warranty information 34
Appendix 1
Warnings and precautions 35
Warnings 35
Precautions 36
Appendix 2
Troubleshooting 37
Appendix 3
LED status indicator 43
Appendix 4
LIFELINKcentral AED Program Manager
URL and email address 44
Appendix 5
Technical data 48
Appendix 6
Declaration of Conformity 53
Warranty 54

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Section 1
Before you begin
Terminology
The following terms appear in this manual:
AED Automated External Debrillator (your HeartSine samaritan PAD)
MAC Address Unique identier assigned to network interfaces
PAD Public Access Debrillator
SAM HeartSine samaritan PAD

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Symbols
The symbols in the following table may be found on HeartSine Gateway, its accessories or
packaging.
Manufacturer
HeartSine Gateway is certied to applicable Japanese wireless requirements
Refer to instruction manual
Warning, intentional radiated power from HeartSine Gateway; see Wireless Specications and local jurisdiction
requirements
Do not dispose of this product in the unsorted municipal waste stream; dispose of this product according to local
regulations
Recommended storage and operating temperature 0° to 50°C (32° to 122°F)
HeartSine Gateway includes RF transmitter
Product complies with applicable Australian ACMA standards
Mark of conformity to applicable European Directives
DC voltage
Complies with (USA) Federal Communications Commission regulations
Lithium Manganese Dioxide battery
Serial number
Catalog number
Authorized Representative in the European Community

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Section 2
Introduction to HeartSine Gateway
HeartSine Gateway is a self-powered, Wi-Fi based communication module for HeartSine
samaritan PAD devices manufactured during or after 2013.
HeartSine Gateway will communicate via Wi-Fi with LIFELINKcentral AED Program Manager
enabling AED program managers to readily manage an AED across multiple locations.
This user guide provides instructions on connecting HeartSine Gateway to a compatible AED
and to the internet.
NOTE Your AED will continue to operate as normal with or without HeartSine Gateway
attached.
Indications for use
HeartSine Gateway is indicated for use with a HeartSine samaritan PAD manufactured during or
after 2013. (The rst two digits in the serial number indicate the year of manufacture. HeartSine
Gateway can be used with any HeartSine AED with 13 or above for these two digits.)
Included in the box
• HeartSine Gateway
• Four CR123A 3V Batteries
• Removal Tool
• Carry Case

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Your HeartSine Gateway
Here is the layout of your HeartSine Gateway.
POWER button
Status indicator
Micro USB port
POWER button: Press this button to turn on
HeartSine Gateway or press and hold the button for
six seconds to place HeartSine Gateway into set-up
mode.
Status indicator: Provides information on the
status of HeartSine Gateway.
Micro USB port: Enables connection to Saver EVO
via a micro USB cable.
Removal tool
Removal tool: Used to disconnect HeartSine
Gateway from the AED.
Battery covers
UDI and serial number
Data port
connectors
Locking clips
MAC
address label
Battery covers: Remove to insert or replace the
batteries.
HeartSine Gateway UDI and serial number
label: Provides the Unique Device Identier (UDI)
and Serial Number for HeartSine Gateway.
Data port connectors: Connects HeartSine
Gateway to the AED.
Locking clips: Lock HeartSine Gateway to the AED.
MAC address label: Provides the MAC address for
HeartSine Gateway.

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Section 3
Assemble your HeartSine Gateway
This section provides the information you need to assemble your HeartSine Gateway and
connect it to your AED. If your HeartSine Gateway was provided as part of a HeartSine
Connected AED, after you unpack the box you will need to disconnect HeartSine Gateway
from the AED and follow the set-up instructions in the AED User Manual before reconnecting
HeartSine Gateway.
Unpack
1. Unpack HeartSine Gateway, four CR123A batteries and removal tool.
2. If HeartSine Gateway is attached to an AED, you will need to remove it using the removal
tool as shown on page 9.

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Disconnect HeartSine Gateway from your AED (if connected)
If HeartSine Gateway is attached to the AED, and you need to change the batteries or for set-up
need to view the serial number or MAC address:
1. Insert the removal tool into the back of
the AED as shown.
NOTE If HeartSine Gateway will be stored separately from the AED, insert the blue cover on
the AED data port.
WARNING
• Use only HeartSine Gateway removal tool provided as using other instruments may damage
both HeartSine Gateway and the AED.
• Place the AED on a at surface when removing HeartSine Gateway to avoid dropping
HeartSine Gateway.
2. Pull HeartSine Gateway away from
the AED.

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Insert batteries
1. Use an appropriate screwdriver to remove the screw on each of the two battery covers.
2. Carefully remove each battery cover.
Battery covers
3. Install the four CR123A batteries provided. Ensure the batteries are inserted as indicated in
the HeartSine Gateway battery compartment.
4. Replace the battery covers and tighten screws.
PRECAUTION
If the batteries are not inserted correctly, HeartSine Gateway will not power on.
Record your HeartSine Gateway serial number
1. Find the HeartSine Gateway 11-digit serial number (where YY = year of manufacture and
XXXXXXXX = the unique sequential number) as shown in Section 2 and record it here. You
will need this later.
SN
Serial number: M

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Connect HeartSine Gateway to your AED
3. Slide HeartSine Gateway onto the top of
the AED allowing the four pins to connect
with the contacts on the data port of the
AED. When HeartSine Gateway is fully
connected, an audible click should be
heard as the locking clips snap into place.
4. If a Pad-Pak is not already installed in your
AED, be sure and install one before you
proceed. Instructions can be found in the
AED User Manual.
1. Remove the blue cover on the data port,
located at the top of the AED.
2. Carefully line up HeartSine Gateway
with the LED status indicator pointing to
the front of the AED.

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Section 4
Register your HeartSine Gateway
Overview of Stryker AED Program Management Systems
LIFELINKcentral AED Program Manager, an online AED program management system, enables
you to manage all your AEDs and accessories, such as a Pad-Pak or Pediatric-Pak. HeartSine
Gateway sends data from each AED to LIFELINKcentral AED Program Manager, which is
provided with each HeartSine Connected AED/HeartSine Gateway.
Log in to your account
You should have received a “Welcome to LIFELINKcentral” email with a link to
LIFELINKcentral and log on information. Before you attempt to connect your HeartSine
Gateway to LIFELINKcentral AED Program Manager for the rst time, you should conrm your
account is active by logging into LIFELINKcentral.
1. Click the link provided in the email to go to the LIFELINKcentral website.
2. Enter the logon name and password provided in the email.

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NOTE If you cannot locate this email, check your junk mail folder. If needed refer to
Troubleshooting in Appendix 2 of this user manual.

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Register your HeartSine Gateway
When you log into LIFELINKcentral AED Program Manager you must register each HeartSine
Gateway using its serial number (located on the underside of HeartSine Gateway as shown in
Section 2).
To register each HeartSine Gateway:
1. Click Equipment on the main menu.
2. Point to Manage Equipment.
3. Click Accessories.
1
2
3

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4. From the Accessories screen, click (Add Accessory).
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5. From the pull-down menus, select the site in which HeartSine Gateway will be located,
select HeartSine Gateway as the Model, and enter the serial number.
6. Click Submit.
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6

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If successfully registered your HeartSine Gateway will appear in the list of Accessories.

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Section 5
Connect HeartSine Gateway to your local
network
Once you have conrmed your LIFELINKcentral AED Program Manager account is active and
you have registered your HeartSine Gateway, it is time to connect HeartSine Gateway to the
local network.
To connect HeartSine Gateway to your local
network, you can use either the HeartSine Gateway
app available in the App store or Google Play, or
HeartSine Gateway Conguration Tool from your
Wi-Fi enabled computer.
Setup checklist
Before you can connect your HeartSine Gateway to your
chosen Wi-Fi network please check that you have the following:
▫Wi-Fi enabled PC or laptop with Windows 7 or above operating system and an internet
connection
▫Administrator rights for the computer
▫Serial number for your HeartSine Gateway
▫Location for HeartSine Gateway with a stable and adequate connection to the Wi-Fi
network. (Test the signal strength of the Wi-Fi network at the intended location using a
different device such as a smartphone.)
▫ Wi-Fi network name (SSID) and password. If you do not have this information, ask your IT
department for assistance.
▫Access to your LIFELINKcentral AED Program Manager account.

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Connect HeartSine Gateway to your network using the mobile app
1. Download and run “HeartSine Gateway Conguration Tool” app from the App Store or
Google Play.
2. Follow the instructions provided to:
• Enter the network ID and password
• Press and hold the power button until the solid blue light appears to put HeartSine
Gateway into set-up mode
• Scan HeartSine Gateway serial number
When the data you entered for the network has been received by HeartSine Gateway, a green
checkmark will appear on the screen and the HeartSine Gateway status indicator will turn
solid green. The connection between the app and HeartSine Gateway will be disabled.
3. HeartSine Gateway will attempt to connect the Wi-Fi network. If the connection is
successful, the HeartSine Gateway status indicator will be solid green before turning off.
If the connection is not successful, the indicator will begin ashing blue. In this case, it is
likely the information you entered for the network was not correct and must be re-entered.
Conrm that the data you have is correct and repeat each of these steps.
4. For multiple HeartSine Gateway devices, repeat these steps for each HeartSine Gateway.

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Connect HeartSine Gateway to your network using HeartSine Gateway
Conguration Tool
You will need to download HeartSine Gateway Conguration Tool from the Resource Center
section of LIFELINKcentral AED Program Manager.
1. Select RESOURCE CENTER (in LIFELINKcentral AED Program Manager).
2. Select HeartSine Gateway Conguration Tool.
3. Click to download HeartSine Gateway Conguration Tool.
4. Once the le is downloaded, double-click it to install. (If you don’t see the le, look in your
Downloads folder.)
PLEASE NOTE: If a security warning appears, select the option to allow the le.
5. When the SET-UP WIZARD appears, follow the onscreen prompts to complete installation.