Subaru SPN0001105 User manual

Mobile Internet Users Guide

Introducing the Subaru Mobile Internet
Thank you for purchasing the Subaru Mobile Internet, designed
specifically for the stringent demands of mobile vehicles, with
internet connection supplied under a service contract with Autonet
Mobile.
The advantages of Subaru Mobile Internet is a reliable seamless
internet connection wherever you are and whenever you need it
most, in your car. Whether it’s the patent-pending TRU Technology
keeping your connections from losing signals between cell towers,
tunnels or areas of poor reception, or the dedicated and diligent
customer service providing support for your network, devices or
billing in our centralized local call center, Subaru Mobile Internet is
dedicated in providing you world class and unparalleled service and
products.
Subaru Mobile Internet:
“It’s the Internet on Wheels”
Notes:
This product is not compatible with Remote Engine Starter Accessory.
This unit is equipped with two USB ports and one Compact Flash slot that
are not for customer use.

Subaru Mobile Internet Overview 1
Quickstart guide 5
Configuring the Subaru Mobile Internet 6
Configuring Wireless Settings 7
Configuring Security Settings 10
Disabling Login Screen 11
Changing the password 12
Checking Connection status 12
Troubleshooting guide 13
Service Information 15
Technical Specifications 16
Installation Instructions 18
Care and Maintenance 19
Regulatory Information 20
Safety Information 21
Accepted Use Policy 26
Autonet Software License 30
Limited Warranty 33
Legal Disclosure 35
Table of contents

The Subaru Mobile Internet Overview:
Package Contents:
xSubaru Mobile Internet unit and docking station
xUser’s guide included in the package
xInstallation kit
xActivation guide
Snapshot of features
xReliable TRU technology yielding maximum connection uptime
xMaximum reliability, featuring ruggedized device designed
specifically for automotive applications
xDocking station for vehicle-vehicle mobility (must purchase
additional dock for this application)
xI/O’s: Ethernet port
x FCC compliant & OEM Automotive approved
x Remote administration monitoring, configuring and firmware
updates
x Compatible with all major OS: Windows, OSX, Linux, Solaris
x Device compatibility: works with any WiFi device such as
desktops, laptops, handset
machines, remote security, sensing/metering devices
1
s, servers, POS systems, ATM

About your Subaru Mobile Internet
1. External cellular antenna
2. Complete unit with dock
5. Power cable/harness
3. Blue indicator LED
1
2
3
5
2
4
4. Pushbutton for undocking router

About your Subaru Mobile Internet continued
1
2
3
1. Ethernet port
2. (2) USB ports (not for customer use)
4
4. TNC antenna connector
3. Compact Flash slot (not for customer use)
5
6
5. Dock mounting holes (4)
6. Pushbutton for undocking router
3

4
For technical support please call Autonet Mobile
customer service center: 1-800-977-2107
Subaru and Autonet Mobile assume no responsibility for the
configurations, security, or data files on your wireless device
resulting from connection to Autonet Mobile’s network. Anti-virus,
privacy and security protection is the responsibility of the user.
Do not operate the Subaru Mobile Internet while driving or
perform any function that takes your attention away from
safely operating your vehicle. Any function that requires
prolonged attention should be performed after coming to a
complete stop. Always stop the vehicle in a safe location
before performing these functions. Failure to do so may result
in an accident.
If the Subaru Mobile Internet is found, please call: 1-800-
977-2107. The Subaru Mobile Internet is automatically
disabled if reported lost or stolen.

Step 4
Happy Surfing!
5
Quickstart Guide
Step 1
Turn your car to the Acc position to power up the Subaru Mobile
Internet .
Step 2
Open your wireless network list and connect to “autonet-XXXX”.
(The last 4 digits will be the same as your last 4 digits of your
Subaru Mobile Internet serial number).
Step 3
Open your web browser.
Click on the login button.
(Please note: You must complete an Autonet service agreement in
order to activate your Subaru Mobile Internet. The Autonet service
agreement can be found at: https://www.autonetmobile.com/signup
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6
Configuring the Subaru Mobile Internet
It is highly recommended to enable “encryption type/key security” and
change the default password for the Subaru Mobile Internet
Configuring the Subaru Mobile Internet Interface
Step 1
Locate the Subaru Mobile Internet’s ten digit serial number located on the back side of the
Subaru Mobile Internet unit, or in front of the User’s guide included in the package. (If you
have trouble locating the serial number of the Subaru Mobile Internet unit, please call our
customer support line at 1-800-977-2107 for assistance)
Step 2:
Open a web browser and go to: http://www.autonetrouter.com/admin
Login with username “autonet” and use the Subaru Mobile Internet’s serial number as the
password (e.g. 0024C76258). Click on the login button. Please note that all Alpha characters
must be capitalized.

Configuring Wireless Settings
Click on “Wireless Settings”
The wireless settings default
page will look similar to the right
7
Setting ESSID
The ESSID is the identifying name of a wireless network - strictly it is the identifying name of
a wireless access point. It allows one wireless network to be clearly distinguishable from
another. The default ESSID is autonet-xxxx, where xxxx is the last 4 digits of the Subaru
Mobile Internet’s serial number. Although this can be modified, it is recommended that you
keep this ESSID as the default to distinguish the Subaru Mobile Internet from other hotspots
in the same vicinity. Please note that if you change this name, you may need to reset
your networks list/connection on your web accessible device.

8
Configuring Wireless Settings (continued)
Setting the Encryption type/key
By default the encryption type and key are not set at the factory. To set the current
encryption type (WEP, WPA, WPA2), use the pull down menu to select the
encryption type, then enter the encryption key value.
Min/Max digits for each encryption type are the following:
WEP-Wired Equivalent Privacy. An IEEE standard security protocol for 802.11
networks. This protocol has been superseded by WPA and WPA2. A 10 Hex digit
string (i.e. 0123456789) or a 5 character ASCII string (i.e. s: smile)
Security Strength:Good
WPA-WiFi Protected Access. A WiFi Alliance security protocol for 802.11 networks
A 8-63 ASCII character string length (the longer the character string, the stronger the
encryption)
Security Strength: Better
WPA2-WiFi Protected Access. A WiFi Alliance security protocol for 802.11 networks. A
8-63 ASCII character string (the longer the character string, the stronger the encryption)
Security Strength: Best
Autonet Mobile recommends WPA2
Radio Mode
This feature allows you to select whether the radio is in 802.11b, 802.11g or 802.11a mode.
The default setting is (g), which is backward compatible with (b) but not (a). If your system
only supports (a), you will need to set Subaru Mobile Internet’s radio mode to (a) to operate
properly. This action requires a re-boot of the Subaru Mobile Internet if changed.

Configuring Wireless Settings (continued)
Channel
Direct communication between an 802.11 Radio card and an access point occurs over a
common channel frequency. The FCC allows channels 1 through 11 within the U.S. An
important concept to note regarding channel assignments is that the channel actually
represents the center frequency that the transceiver within the radio and access point uses
(e.g., 2.412 GHz for channel 1 and 2.417 GHz for channel 2). There is only 5 MHz separation
between the center frequencies, and an 802.11b signal occupies approximately 30 MHz of
the frequency spectrum. The signal falls within about 15 MHz of each side of the center
frequency. As a result, an 802.11b signal overlaps with several adjacent channel frequencies.
This leaves you with only three channels (channels 1, 6, and 11 for the U.S.) That you can
use without causing interference between access points.
TxPower
This allows you to set the transmit power of the radio. Setting a lower value limits the range of
the radio and reduces interference with other access points. (default: 19 recommended)
Bit rate
This allows you to set the bit rate in Mbs. The bit rate is the speed at which bits are
transmitted over the medium. The user speed of the link is lower due to medium sharing and
various overhead. Select a value to lock the card to a particular bit rate. If you specify auto,
the driver will use all bit rates to find an optimum rate. (default: auto recommended)
RTS threshold
RTS/CTS adds a handshake before each packet transmission to make sure that the channel
is clear. This adds overhead, but Increases performance in case of hidden nodes or a large
number of active nodes. This parameter sets the size of the smallest packet for which the
node sends rts; a value equal to the maximum packet size disables the mechanism. You may
also set this parameter to off. (default: off recommended)
9

Configuring Wireless Settings (continued)
Fragmentation threshold
Fragmentation allows the splitting of an IP packet in a burst of smaller fragments
transmitted on the medium. In most cases this adds overhead, but in a very noisy
environment this reduces the error penalty and allows packets to get through
interference bursts. This parameter sets the maximum fragment size. You may
also set this to off to disable the mechanism. (default: off recommended)
Configuring Wireless Security Settings
Click on “Wireless Security”
10
The Wireless Security Settings allow you to control which wireless-equipped devices
may communicate with the router, depending on their MAC addresses. By default
these MAC filters are disabled. If you turn MAC filters on, you should be sure and
include the MAC address of the device that you are using to communicate with.
Otherwise, the device that you’re using will lose its connection to the Subaru Mobile
Internet. To enable MAC filters, change the MAC filters option to “on” and then check the
“Allowed” box next to the MAC addresses that you wish to allow to join the network. If you
would like to connect devices that are not currently attached to the Subaru
Mobile Internet, you may add them in the text field. You can add multiple devices by
separating them with a space. Select “commit changes” when finished. (Default setting: MAC
filters off)

Disabling the Login Screen
Click on “login control”
Changing the Password
Click on “Password”
11
Normally a device that connects to the Autonet Mobile network must first click through the
login screen that comes up on your web browser. However, there are some devices that do
not have a web browser (cameras, music players, etc.), so we’ve created a method for
disabling the login page for those devices.
To bypass the login screen for a device, check the box under “no login required” next to the
MAC address of that device.
If you would like to add devices that are not currently attached to the Subaru Mobile Internet,
then you may add them in the text field. You can add multiple devices by separating them
with a space. Select “Commit Changes” when you are finished.

Changing the Password (continued)
Click on the user name “autonet”
Enter a new password and
click on “Save Changes”
If you forget your password, please contact the Autonet Mobile Customer
Service Center to have it reset.
12
Checking the connection status of the Subaru
Mobile Internet
Go to the website http://www.autonetrouter.com to see the current
connection status of the Subaru Mobile Internet.

Troubleshooting Guide
For a more complete listing of errors/information please visit our website or call our
customer support center: 1-800-977-2107 (http://www.autonetmobile.com/)
13
Problem/Error Solution
The Subaru Mobile Internet has no
power (The LED indicator is not visible)
Please note at the Subaru Mobile
Internet startup the LED will be off for
approximately 15 seconds in its
sequencing mode
(see LED sequencing pg. 16 )
xCheck to ensure the main enclosure is
firmly attached to the bottom docking
station.
xCheck to make sure the power
installation cable is properly installed,
and you have a regulated 12V DC
supply with a min. 1.8A.
xCheck the inline fuse. If “open” or
damage, please call our customer
support center to order a replacement.
xReboot the Subaru Mobile Internet by
turning your car ignition off and on again
(while parked in a safe location).
Connectivity issues-limited, low signal
or no signal
(If the Blue LED continues it’s fast
blinking sequence and will not go to a
solid state, you are likely in an area with
no coverage. Please call our customer
support center to review your coverage
area.)
xDisconnect from the “Autonet” wireless
network and reconnect.
xEnsure the cell antenna on the Subaru
Mobile Internet is secured properly.
xReboot the Subaru Mobile Internet by
turning your car ignition off and on again
(while parked in a safe location).

Troubleshooting Guide (cont.)
If you have any quesons or problems, please call the Autonet
Mobile Customer support center phone line: 1-800-977-2107
14
Problem/Error Solution
Wireless configuration issues (Autonet-
XXXX does not appear in your wireless
networks window)
xDisable and then re-enable your
wireless interface
xRefresh your available wireless
networks window
xDisconnect the Subaru Mobile
Internet from your wireless network
and reconnect
xConsult the configuration instructions
provided by your Wi-Fi device
manufacturer
If Autonet-XXXX still does not appear in this
list, call our customer support center for further
troubleshooting.
Forgotten password
Please call are customer support center to
reset password

15
Service Information
Turn off your vehicle ignition; disconnect the Subaru Mobile Internet and, if necessary, refer
the issue to qualified service personnel or call the Autonet Customer
Service Center if:
xThe main unit, docking station, power cable/connection or connector to
your Subaru Mobile Internet is damaged.
xLiquid has spilled or objects have fallen into your Subaru Mobile Internet.
xYour Subaru Mobile lnternet becomes excessively hot to the touch.
xYour Subaru Mobile Internet has been exposed to rain or water.
xYour Subaru Mobile Internet has been dropped or damaged in any way.
xYour Subaru Mobile Internet does not appear to operate normally in
accordance with the instructions contained in any guide provided
by Autonet Mobile Inc.
xYour Subaru Mobile Internet exhibits a distinct change in performance.
All servicing of the Subaru Mobile Internet should be performed by
qualified personnel. Do not attempt to disassemble, modify, or repair the
Subaru Mobile Internet yourself.
If you have any quesons or problems, please call the Autonet
Mobile Customer support center phone line: 1-800-977-2107

16
Technical Specifications of the Subaru Mobile
Internet
Led status overview-General usage
Status LED (Blue) Indicates
LED not lit Subaru Mobile Internet is not connected to
power, or has been recently turned on
(Please note: Blue LED does turn off for
approximately 15 seconds at startup)
LED slow blink Subaru Mobile Internet is in sleep mode (if
there are no Wi-Fi users connected to it, the
unit will go into sleep mode and automatically
reconnect once a device is attached)
LED fast blink Subaru Mobile Internet is acquiring the
cellular network (after waking up from sleep
mode)
LED solid Subaru Mobile Internet is con
Led status overview-initialization sequence (at power on)
Status LED (Blue) Indicates
LED not lit (20-30 seconds) Subaru Mobile Internet has been powered on
LED in medium blink mode (20-30 seconds) Subaru Mobile Internet is in initialization mode
LED fast blink (20-30 seconds) Subaru Mobile Internet is acquiring the
cellular network
LED solid Subaru Mobile Internet is connected to the
cellular network
CDMA/EVDO Specifications
CDMA/EVDO specification CDMA Rev. A, Rev 0, 1XRTT
Band Designation 800/1900 Mhz
Transmit Band
824.7 – 848.31MHz/
1851.25 – 1908.75MHz
Receive Band
869.7 – 893.31MHz/
1931.25 – 1988.75MHz