
For any further questions about your product
please feel free to contact SUNNY’s customer
service department.
Tel. (+66) 02-948-4450-2
1. The Warranty will only be covered if the customer fills in the “warranty registration form” and
mail the return part back to the company within 7 days from the day of purchase. If this is not
carried out the warranty will be considered void.
2. The warranty only covers the unit’s internal parts. The conditions and durations for the warranty of
each part is as specified and the duration of the warranty is calculated from the date of purchase.
3. Please show your warranty card every time you contact our service center or the dealer you
purchased the product from.
4. Products that fall into the following category are considered not covered by the warranty.
The product was used in a way not specified in the manual.
The product was used with accessories not meeting the required specifications specified in
the manual.
The product seems to have been damaged from being dropped or from strong impact, for
example, the parts are loose, dented, scrapped or misshapen.
The product has been repaired or modified by personnel not authorized by our company.
The Warranty Void sticker is torn or removed.
The product is damaged from careless use or incorrect maintenance, for example, the battery
is swollen from overcharging, quick charging was used on the battery, the battery terminals
have been short-circuited, the unit was used until the battery was completely discharged and
not recharged immediately, the product was stored for long periods until the Battery Checker
warning activates and still it is not plugged-in to charge or taking the battery to normal
temperature conditions and not recharging it every 1 month.
The product was stored in an unsuitable environment, for example, a location with moisture
or water vapor.
The product was supplied with a faulty AC power supply such as electrical overvoltage,
electrical current surges, or lightning strikes entering the AC power line.
Damages from natural causes such as fire, being summered in fluids, humidity, chemicals or
force majeure.
Damages from insects or animals.
Note : Please read the manual carefully before installation and operation to understand how to
properly operate the unit.
IsOn Import-Export Co., Ltd.
2915-2917 Ladprao Road, Klongjan,
Bangkapi, Bangkok 10240
Terms for Warranty and Service
5