Surveon SMR2000 Series Use and care manual

SMR Series
Smart Megapixel Video Recorder
Administrator Manual
Release 1.3

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About This Document
This manual introduces the hardware components of SMR series and describes
how to install them. It also pro ides an o er iew of Ser er sur eillance
functionality, and includes the functions of Video Management Software for
operating and monitoring a Ser er network.
Version History
Ver
sion Description Date
1.0 Initial release:
1. SMR 2000/5000 series models are put
into this manual; both hardware and
software are co ered.
2. Four new steps - Display Resolution,
Change Password, Time Settings and
Network Settings are added in Install
Wizard.
No ember 2011
1.1 1. SMR 8000 series models are added.
2. Re ise the Software Module Framework
and add the System Architecture into
the manual.
3. Add instructions for the CMS.
4. Add Software Installation section.
5. Add instructions for the Web Client.
January 2012
1.2 1. Add functionalities for SMR restore
button.
2. Update the VMS ersion to 2.4.7.
March 2012
1.3 1. Add SMR 8000U May 2012

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All Rights Reserved © Surveon Technology 2012
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrie al system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Sur eon Technology Inc.
Disclaimer
Sur eon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Sur eon
Technology reser es the right to re ise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such re isions or changes. Product specifications are also subject to
change without notice.
Trademarks
Sur eon and Sur eon logo are trademarks of Sur eon Technology Inc. Other
names prefixed with “SMR” and “EMR” are trademarks of Sur eon Technology
Inc.
 Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
 Linux is a trademark of Linux Tor alds.
 Solaris and Ja a are trademarks of Sun Microsystems, Inc.
All other names, brands, products or ser ices are trademarks or registered
trademarks of their respecti e owners.

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Table of Contents
About This Document....................................................................2
Version History ........................................................................... 2
Copyright Statement .........................................................................3
Table of Contents .............................................................................4
Safety Precautions .......................................................................... 1
Device Site Recommendations............................................................ 1
Chapter 1. Product Overview............................................................. 18
1.1. Features and Benefits ............................................................. 18
1.2. Specifications for the SMR Series ............................................... 18
Model List for SMR Series ............................................................. 18
Hardware Specifications .............................................................. 19
VMS Specifications ..................................................................... 19
Chapter 2. Hardware Overview .......................................................... 21
2.1. Front Panel .......................................................................... 21
2.2. Rear Panel ........................................................................... 22
2.3. Hard Drive Designation............................................................ 24
2.4. LED Definitions ..................................................................... 25
Desktop System Front Panel LEDs.................................................... 25
Rackmount System Front LED Panel................................................. 26
Dri e Tray LED.......................................................................... 27
Rear Panel Ethernet LED .............................................................. 28
Chapter 3. Software Overview ........................................................... 29
3.1. Software Introduction ............................................................. 29
3.2. Module Framework ................................................................ 29
3.3. System Architecture............................................................... 31
Standalone Ser er (Client-Ser er All-in-One) ...................................... 31
Standalone Ser er + Remote Client (Web Client/iPhone Client)................ 33
Multiple Ser ers + CMS Client ........................................................ 36
Network Requirements ................................................................ 38

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Opening Ports...................................................................... 38
Warnings / Precautions........................................................... 38
3.4. Port Forwarding .................................................................... 39
Port Forwarding for Accessing VMS Ser er.......................................... 40
Chapter 4. Installation ..................................................................... 43
4.1. Before You Start.................................................................... 43
Checklist for Operating En ironment................................................ 43
Checklist for Network Topology...................................................... 43
4.2. Hard Drive Installation ............................................................ 44
Hard Dri e Installation Prerequisites................................................ 44
Purchase hard dri es ha ing the same capacity and using same interface
with the pre-installed ones. .......................................................... 44
Inserting Hard Dri e into Dri e Tray (Desktop Series) ............................ 44
Inserting Hard Dri e into Dri e Tray (Rackmount Series)......................... 46
4.3. System Connections ............................................................... 48
4.4. Powering up SMR ................................................................... 50
SMR Desktop Systems .................................................................. 50
SMR Rackmount Systems .............................................................. 50
4.5. Install Wizard ....................................................................... 51
4.6. Software Installation............................................................... 5
Installing the VMS ...................................................................... 57
4. . Starting the VMS Client............................................................ 61
Checking the Software Version....................................................... 62
Logging out.............................................................................. 62
Chapter 5. Basic System Settings ........................................................ 63
5.1. Storage Management .............................................................. 63
5.2. Adding Cameras to the Server ................................................... 65
Automatic Scan for Cameras ......................................................... 65
Manually Adding Cameras............................................................. 67
5.3. Setting Recording Schedule ...................................................... 69
Weekly Scheduling ..................................................................... 69
Daily Scheduling........................................................................ 70

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5.4. Adding Alarm Rules ................................................................ 1
5.5. Setting up Live View............................................................... 2
5.6. Using the LCD Menu in SMR Desktop Systems................................. 3
Checking the System Status .......................................................... 73
Rebooting/Shutting Down SMR ....................................................... 73
Chapter 6. Live View ....................................................................... 4
6.1. Live View Window Overview..................................................... 4
Resizing and Minimizing Windows.................................................... 75
Minimizing Controls ............................................................... 75
Hiding and Showing the Explorer Area ......................................... 75
6.2. View Setup .......................................................................... 6
Types of Views.......................................................................... 76
Adding a View........................................................................... 76
Renaming a View ....................................................................... 77
Deleting a View......................................................................... 77
Sending View to a New Window...................................................... 78
Switching Between Views ............................................................. 78
Changing Aspect Ratio................................................................. 78
Switching Between Different Screen Di isions..................................... 78
Creating and Using New Screen Di isions ...................................... 78
Screen Di ision Page Use......................................................... 79
Auto-flipping Pages ............................................................... 79
Exiting Different Screen Di isions............................................... 80
Managing Sequences ................................................................... 80
Creating a Sequence .............................................................. 80
Editing a Sequence................................................................ 82
Deleting a Sequence .............................................................. 84
6.3. Functionality Within Views....................................................... 86
Digital Zoom ............................................................................ 86
Instant Playback........................................................................ 86
Manual Recording ...................................................................... 87

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Preset Pan............................................................................... 87
Stream Selection ....................................................................... 87
Image Settings .......................................................................... 88
Video Ratio Adjustment ............................................................... 88
Inserting O erlays ...................................................................... 88
Image O erlay ..................................................................... 88
HTML O erlay ...................................................................... 89
Send to Large Channel................................................................. 90
Reconnect ............................................................................... 90
Remo e the Camera ................................................................... 90
Onscreen PTZ Control ................................................................. 91
Focus ................................................................................ 91
Zoom ................................................................................ 91
6.4. Full Screen View ................................................................... 92
Entering Full Screen View............................................................. 92
Exiting Full Screen Mode .............................................................. 92
6.5. E-Maps................................................................................ 92
Adding E-Maps .......................................................................... 92
Adding Sub-Maps ....................................................................... 92
Adding Additional E-Maps ............................................................. 93
Changing E-Map Order................................................................. 94
Renaming an E-Map .................................................................... 94
Configuring an E-Map .................................................................. 94
Deleting an E-Map...................................................................... 95
Using the E-Map ........................................................................ 95
Chapter . Server Setup ................................................................... 9
.1. Server Basic Functions ............................................................ 9
Logging into a Ser er .................................................................. 97
Logging out of a Ser er................................................................ 97
Renaming a Ser er ..................................................................... 98
Viewing Ser er and Client Information.............................................. 98

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.2. Server Settings...................................................................... 99
General Ser er Settings ............................................................... 99
To perform Notification Setting..................................................... 100
Pre/Post Alarm Recording Settings ................................................. 103
Storage Management ................................................................. 103
.3. Scheduling Recording............................................................ 106
Global Scheduling ..................................................................... 106
Weekly Global Scheduling....................................................... 106
Daily Global Scheduling ......................................................... 107
Indi idual Scheduling ................................................................. 108
Weekly Indi idual Scheduling................................................... 108
Daily Indi idual Scheduling ..................................................... 109
Chapter 8. Camera Setup................................................................ 112
8.1. Adding Cameras .................................................................. 112
Automatic Scan for Cameras ........................................................ 112
Manually Adding Cameras............................................................ 114
Deleting a Camera .................................................................... 116
Initializing a Camera.................................................................. 116
8.2. Camera General Settings........................................................ 11
Logging into a Camera................................................................ 117
Changing the Camera Model and Vendor .......................................... 117
General Settings....................................................................... 118
OSD Settings ........................................................................... 119
Pri acy Mask Settings................................................................. 120
8.3. Camera Image and Quality Settings........................................... 121
Camera Image Settings ............................................................... 121
Ad anced Video Settings ............................................................. 122
8.4. PTZ Settings ....................................................................... 123
PTZ Settings............................................................................ 123
PTZ Preset Settings ................................................................... 124
Adding a Preset................................................................... 125

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Deleting a Preset ................................................................. 126
PTZ Patrol Settings.................................................................... 126
8.5. PTZ Controls....................................................................... 128
Basic Functions ........................................................................ 128
Pan and Tilt ....................................................................... 128
Focus ............................................................................... 128
Zoom ............................................................................... 128
Patrol ................................................................................... 129
Presets.................................................................................. 129
Panning to a Preset .............................................................. 129
Adding a Preset................................................................... 129
Deleting a Preset ................................................................. 129
Chapter 9. Alarms and Events .......................................................... 130
9.1. Camera VI Detection Settings .................................................. 131
General Motion Detection............................................................ 131
Configuring and Editing Detection Windows.................................. 131
Testing Detection Windows ..................................................... 132
Deleting a Detection Window .................................................. 132
Enabling or Disabling a Detection.............................................. 132
Foreign Object Detection ............................................................ 133
Configuring and Editing Detection Windows.................................. 133
Testing Detection Windows ..................................................... 134
Deleting a Detection Window .................................................. 134
Enabling or Disabling a Detection.............................................. 134
Forbidden Area Detection............................................................ 135
Configuring and Editing Detection Windows.................................. 135
Testing Detection Windows ..................................................... 136
Deleting a Detection Window .................................................. 136
Enabling or Disabling a Detection.............................................. 136
Missing Object Detection............................................................. 137
Configuring and Editing Detection Windows.................................. 137

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Testing Detection Windows ..................................................... 138
Deleting a Detection Window .................................................. 138
Enabling or Disabling a Detection.............................................. 138
Tampering Detection ................................................................. 139
Configuring Tampering Detection.............................................. 139
Testing Tampering Detection................................................... 139
Enabling or Disabling a Detection.............................................. 140
Camera Motion Detection ............................................................ 140
Configuring and Editing Detection Windows.................................. 140
Deleting a Detection Window .................................................. 141
Virtual Fence .......................................................................... 142
Configuring and Editing Detection Windows.................................. 142
Testing Detection Windows ..................................................... 143
Deleting a Detection Window .................................................. 143
Enabling or Disabling a Detection.............................................. 144
Object Counting ....................................................................... 144
Configuring and Editing Detection Windows.................................. 144
Testing Detection Windows ..................................................... 145
Deleting a Detection Window .................................................. 146
Enabling or Disabling a Detection.............................................. 146
9.2. Alarm Rules........................................................................ 14
Adding an Alarm Rule................................................................. 148
Alarm Conditions ................................................................. 148
Alarm Actions ..................................................................... 155
Alarm Scheduling................................................................. 160
9.3. Alarms View and Notification .................................................. 162
Li e View E ent Log .................................................................. 162
Alarm Popups .......................................................................... 162
Setting Popup Sleep Time....................................................... 163
Video Alarm Panel .................................................................... 164
Playback from Video Alarm Panel ............................................. 164