Surveon SMR5016 User manual

SMR5016/5020
Smart Megapixel Video Recorder
Hardware Manual
Release 1.0
August 2011

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All Rights Reserved © Surveon Technology 2011
Copyright Statement
No part of this publication may be reproduced transmitted transcribed
stored in a retrieval system or translated into any language or computer
language in any form or by any means electronic mechanical magnetic
optical chemical manual or otherwise without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” are trademarks of Surveon Technology Inc.
 Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
 Linux is a trademark of Linux Torvals.
 Solaris and Java are trademarks of Sun Microsystems Inc.
All other names brands products or services are trademarks or registered
trademarks of their respective owners.

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Table of Contents
Copyright Statement .........................................................................2
Safety Precautions ............................................................................5
Device Site Recommendations..............................................................5
Regulatory Compliance Information.......................................................
Revision History ...............................................................................8
Chapter 1. Product Overview...............................................................9
1.1. Features and Benefits ...............................................................9
1.2. Specifications for the SMR Series .................................................9
Hardware Specifications ................................................................9
VMS Specifications .......................................................................9
Chapter 2. Hardware Overview .......................................................... 12
2.1. Overview............................................................................. 12
Front View .............................................................................. 12
Rear View ............................................................................... 12
2.2. Panel Introduction ................................................................. 13
Front Panel (Top) ...................................................................... 13
LCD Module.............................................................................. 13
Front Panel LED ........................................................................ 13
Front Panel (Bottom) .................................................................. 15
Rear panel components ............................................................... 15
Chapter 3. Installation Guide ............................................................. 1
3.1. Before You Start.................................................................... 1
Checklist for Operating Environment................................................ 16
Check Network Topology.............................................................. 16
3.2. Hard Drive Installation ............................................................ 17
Hard Drive Installation Prerequisites................................................ 17
Placing Hard Drive into Drive Tray .................................................. 17
Inserting Hard Drive into Drive Tray................................................. 17
3.3. Cabling ............................................................................... 19

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3.4. Powering up SMR ................................................................... 20
3.5. Resolution Setting.................................................................. 21
3. . Storage Management .............................................................. 23
3.7. Configuring an IP Address for NVR Server ..................................... 2
3.8. Adding Network Cameras to the Server........................................ 27
Auto Scanning for Camera ............................................................ 27
Manually Adding Cameras............................................................. 28
3.9. Initializing the Camera ............................................................ 29
3.10. Setting up Live View ............................................................. 30

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Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
 Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
 The system must be unplugged before moving or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:
 Clean dry and free of excessive airborne particles.
 Well-ventilated and away from heat sources such as direct sunlight
and radiators.
 Clear of vibration or physical shock.
 Away from strong electromagnetic fields produced by other devices.
 Available with properly grounded wall outlet for power. In regions
where power sources are unstable apply surge suppression.
 Available with sufficient space behind the device for cabling.

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Regulatory Compliance Information
Regulatory Compliance Information
  FCC/CE Class A
  IEC 60950
Shown below is the location of the compliance statement label.
FCC (applies in the U.S. and Canada)
FCC Class A Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a
Class A digital device pursuant to Part 15 of the FCC Rules (47 CFR Part 2
Part 15 and CISPR PUB. 22 Class A). These limits are designed to provide
reasonable protection against harmful interference when the equipment is
operated in a residential installation. This equipment generates uses and
can radiate radio frequency energy and if not installed and used in
accordance with this user’s guide may cause harmful interference to radio
communications. However there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception which can be determined by
turning the equipment off and on you are encouraged to try to correct the
interference by one or more of the following measures:
 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and receiver.
 Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
 Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of FCC Rules. Operation is subject to
the following two conditions: 1) this device may not cause harmful
interference and 2) this device must accept any interference received
including interference that may cause undesired operation.
Warning!
A shielded power cord is required in order to meet FCC emission limits and
also to prevent interference with nearby radio and television reception. Use
only shielded cables to connect I/O devices to this equipment. You are
cautioned that changes or modifications not expressly approved by the party
responsible for compliance could void your authority to operate the
equipment.

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This device is in conformity with the EMC.
Notice for Class A Product
This notice is for class A product only. If the equipment under test is a class B
product this notice should be disregarded.
Class A ITE is a category of all other ITE which satisfies the class A ITE limits
but not the class B ITE limits. Such equipment should not be restricted in its
sale but the following warning shall be included in the instruction for use.
Warning:
This is class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
Surveon is committed to being properly prepared and taking all the necessary
steps that will result in our compliance with the new European directive
RoHS (2002/95/EC) on or before the specific dates set forth in those
applicable laws and regulations. Surveon is applying its own internal efforts
and expertise and is working closely with customers and suppliers to achieve
compliance while maintaining an uninterrupted supply of quality products.
Surveon is currently investigating evaluating and qualifying our materials
and components to ensure that products sold on or after 1 July 2006 in such
territory are in compliance with the above regulations.
Disposal of Old Electrical & Electronic Equipment (Applicable in the European
Union and other European countries with separate collection systems) This
symbol on the product or on its packaging indicates that this product shall
not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic
equipment. By proper waste handling of this product you ensure that it has
no negative consequences for the environment and human health which
could otherwise be caused if this product is thrown into the garbage bin. The
recycling of materials will help to conserve natural resources.

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Revision History
Ver
sion Description Date
1.0 Initial release August 2011

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Surveon Smart Megapixel Video Recorder Hardware Manual
Chapter 1. Product Overview
1.1. Features and Benefits
The Surveon SMR series is a state-of-the-art network video recorder features
hardware RAID low power and hot swappable hard disks. With 2/5/8-bay hard disk
trays the SMR series is the best in class NVR that supports megapixel quality video
of 6 to 32 channels for video retention periods from 7 to 30 days or more. In
addition the SMR series is fully burn-in-tested and uses preloaded Surveon
Enterprise VMS to eliminate compatibility issues while reducing maintenance
overheads. It is out of question that the SMR series is the most reliable and cost-
effective solution for small to medium sized surveillance needs.
1.2. Specifications for the SMR Series
Hardware Specifications
SMR501 /5020
System Processor Intel ® ATOM525 Dual Core @ 1.8 GHz
System Memory DDR3 2GB
Chipset Intel ® ICH9R
Disk on Module 4GB
Storage 3.5” SATA HDDs x5 ; HDD hot swappable
I/O Interface  VGA: 1xD-Sub
 RJ-45: 2x1 Gigabit Ethernet
 USB: 4x USB2.0
 E-SATA: x1
H/W RAID RAID 0 1 5
Electrical  Input Voltage: 100V~240V 1.5A
 Frequency: 50Hz~60Hz
 Power Consumption (in operation): 43W
Operating
Environment
In operating
 Humidity: 5% to 80% (non-condensing)
 Temperature: 5°C to 40°C
LCD Panel Yes
LED Indicator Yes
Dimensions 190(H) x 110(W) x 245(D) mm
Weight 5 kg (without hard drives)
Certificate BSMI CB FCC / CE Class A UL60959/ IEC60950
GOST
VMS Specifications
Live View • Real-time network camera discovery
• Versatile views of various screen divisions
• HTML and image overlays
• Multiple views supported
• View patrolling for single or multiple views
• Real time vidoe/event alarm display

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Surveon SMR5016/5020
• Instant playback
• Video clip bookmarking
eMAP • Drag-n-drop camera manipulation
• Directional camera display
• Hierarchical map structure
• Real time event alert
• Instant live video of camera
• Multiple maps supported
PTZ • Pan tilt zoom operations (dependent of the
camera)
• Built-in floating PTZ control panel
• Preset position (dependent of the camera)
• Scheduled or continous camera patrolling
• Event-driven camera patrolling
Investigation • Search by date time camera
• Search by pre-defined recent time
• Search by VI event combinations
• Search over multiple days
• Search over multiple cameras
• Video clip bookmarking and commenting
• Search via built-in VI analyzer
• Customizable bookmark
• Intuitive video thumbnail search results
• Cue-in cue-out and repeat
• Quick playback by video thumbnail
• 1/8 1/4 1/2 1x 2x 4x 8x play pause stop
• AVI-formated video clip export
Instant Playback • Supported in video alarm event alarm view
functions
• Pre-defined playback durations
• Video clip bookmarking
Video Intelligence • General motion detection
• Missing object detection
• Foreign object detection
• Intrusion detection
• Forbidden area detection
• Tampering detection
• Virtual fence*
• Object counting*
Remote Management Full functional operation & management via
standalone VMS Client
3rd Party IPCAM AXIS SONY Panasonic Mobotix Arecont Vision
IQinVision Zavio VIVOTEK ACTi D-Link Asoni
AVTech
General & Misc • Video codec: H.264 MPEG4 MJPEG
• Image enhancement
• Video privacy mask
• Digital zoom in zoom out
• Log viewer
• Windows lockup
• Client auto login
• Digital I/O management
• Automatic storage recycling
• Client-server architecture
• Guaranteed performance of long period
recording

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Surveon Smart Megapixel Video Recorder Hardware Manual
• Configurable video retention period
• Digital watermark proofing*
• Language supported: English French German
Portuguese Spanish Simple Chinese Traditional
Chinese

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Surveon SMR5016/5020
Chapter 2. Hardware Overview
2.1. Overview
Front View
SE LE CT
EN T ER
SM R
P o w e r S w i t c h
L E D I n d i c a t o r s
LCD Disp ay
Hard Drives
(Inside the Cabinet)
F r o n t U S B C o n n e c to r
Video Back Up Button
Rear View
1
2
E-SATA Port
USB Port x 4
LAN Port x2
VGA Port
Power Port
Coo ing Fan
Restore Button

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Surveon Smart Megapixel Video Recorder Hardware Manual
2.2. Panel Introduction
Front Panel (Top)
SELECT
EN TER
S MR
P o w e r S w i t c h
L E D I n d i c a t o r s
LCD Disp ay
Name Function
Power Switch Powers up the SMR. When the power is on the power
indicator will shine in blue.
LCD Module
SM R
LCD Disp ay
Se ect Switch
Enter Switch
Name Function
LCD Display Shows system messages.
Select Switch
Shows the menu for choosing RAID0 RAID1 or RAID5.
Enter Switch
Confirms the options and functions after the Select Switch is used.
Front Panel LED
Name Color LED Status Function
On Indicates that power is on and
network is connected.
Off Indicates that network is
disconnected.
Network
Green
Blink Indicates that network activity
is in progress.

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Surveon SMR5016/5020
On Indicates that the hard drive can
be accessed.
Off Indicates that a hard drive
read/write error occurred.
HDD Amber
Blink Indicates one of the followings:
(1)Disk volume creation is in
progress.
(2)Online RAID level migration is
in progress.
(3)RAID rebuilding is in progress.
On Indicates the system fan is
malfunctioning.
System Red
Blink Indicates that system is starting
up.

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Surveon Smart Megapixel Video Recorder Hardware Manual
Front Panel (Bottom)
Front USB Connector
Name Function
Front USB Connector Connects external accessories such as mouse keyboard or
other external devices.
Rear panel components
1
2
E SATA Port
-
USB Port
Restore Button
VGA Port
LAN Port
Name Function
E-SATA x1 Used for connecting the SMR with E-SATA drives.
USB Port x 4 Used for exporting video clips as evidence support to
external storage devices.
LAN Jack (GbE Ethernet port) x2 Used for connecting the SMR with the network.
Restore Button Reserved
VGA Port Used for attaching an external monitor to the SMR.

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Surveon SMR5016/5020
Chapter 3. Installation Guide
3.1. Before You Start
Checklist for Operating Environment
Users need to prepare the following devices to set up the surveillance system.
Network Video Recorder SMR5000 series
IP Camera Network Cameras (such as Surveon CAM5210)
Network Existing LAN Switch Router or Hub (please see the
Network Topology below)
Storage Hard Drives
Note: The hard drives should be purchased separately.
Check Network Topology
Make sure you have the right switch/hub for your environment. Either of the
following options will work.
Common Topology Reference Product
Existing LAN LAN Switch with DHCP Server Office LAN
Router LAN Switch with build-in DHCP Server D-Link DIR-130

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Surveon Smart Megapixel Video Recorder Hardware Manual
Switch/Hub No DHCP Server(refer to the Note below) D-Link DES-1108
Note: For devices without DHCP Server function please refer to section 3.7.
3.2. Hard Drive Installation
Hard Drive Installation Prerequisites
When purchasing hard drives the following factors should be considered:
 Capacity (MB/GB): Use drives with the same capacity. (The maximum
is 2TB.)
 Drive type: The system uses SATA interface 3.5-inch hard drives.
Please ensure that you purchase the correct hard drives.
Placing Hard Drive into Drive Tray
Place the hard drive into the drive tray making sure that the interface
connector is facing the open side of the drive tray and its label side facing
up.
1st
5th
Inserting Hard Drive into Drive Tray
1. Make sure the rotary bezel lock is in the unlocked position as shown in
the figure below (i.e. the groove on its face is in a horizontal orientation).
Use a small-size flatblade screwdriver to turn the bezel lock.

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Surveon SMR5016/5020
2. Open the bezel by pressing the release button on the front flap. The
front flap will automatically swing open.
3. Align the drive tray with the tray slot into which you wish to insert it.
Make sure that it is properly aligned and then gently slide it in.
Note: While replacing hard drives users can only extract one drive tray at a
time.
WARNING
All drive bays must be populated even if it does not contain a hard drive.
With one or several empty bays, ventilation will be disrupted and the SMR will
overheat.

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Surveon Smart Megapixel Video Recorder Hardware Manual
4. Close the front flap of the front panel. Make sure the front flap is closed
properly to ensure that the connector at the back of the hard drive is
firmly connected to the corresponding connector on the backplane board.
5. Once all drive trays are properly installed the SMR system will recognize
the disk drives and scan them in automatically during the power-on
procedure.
3.3. Cabling
Connect cables to the rear panel ports as follows.
1
2
USB Port
VGA Port
LAN Port
 Insert mouse keyboard or other external devices to the USB port to
operate the Video Management Software (VMS).
 Insert the LAN cable to the upper LAN port to connect the SMR to a local
network where your IP cameras reside.
(Connection to analog cameras is also available via an IP encoder.)
 Connect an external monitor capable of 32bit or higher color quality to
the VGA Port to view the VMS interface.
 Connect the power cord to the power port and available outlet.
Note: (1) The LAN cable should be prepared by users. (2) Users can only use the
upper LAN port.

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Surveon SMR5016/5020
3.4. Powering up SMR
SELECT
EN TER
S MR
P o w e r S w i t c h
L E D I n d i c a t o r s
LCD Disp ay
1. Press the Power Switch.
2. See if the System LED is blinking which means the system is
starting up.
3. See if the Network LED has turned green which indicates power is
on and network is connected.
4. See if the HDD LED is on which means the hard drive can be
accessed.
5. See if the IP address of the VMS Server is shown on the LCD display.