Tally Dascom 1330 User manual

T
ally Dascom 1330
I
Important Safety Instructions (English)
Read the following instructions thoroughly before starting up your printer.
•Never carry out maintenance or repair work yourself. Always contact a qualified service technician.
•Keep this Operator’s Manual in a place which is easily accessible at all times.
•Place the printer on a solid and even base so that it cannot fall.
•Never place the printer in the vicinity of inflammable gas or explosive substances.
•Ensure the printer is connected to a socket with the correct mains voltage.
•Always disconnect the printer from the mains before opening the device to perform maintenance work
or remedy errors.
•Do not expose the printer to high temperatures, direct sunlight or dust.
•Keep all liquids away from the printer.
•Protect the printer from shock, impact and vibration.
Make sure that the printer and computer are switched off before connecting the data cable.
•The print head will become very hot during printing; avoid contact with the print head after printing has
finished.
•Do not perform any operation or action in any way other than those provided in this manual. When in
doubt, contact your dealer or your customer support.
The device and mains-socket must all times be easily accessible.

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II
Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen.
•Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer
einen qualifizierten Servicetechniker.
•Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
•Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann.
•Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven Stoffen
auf.
•Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen.
•Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker
an der Steckdose ziehen.
•Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen.
•Keine Flüssigkeiten mit dem Drucker in Berührung bringen.
•Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen.
•Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
angeschlossen wird.
•Der Druckkopf wird während des Druckens heiß. Vor dem Berühren deshalb einige Zeit abkühlen lassen.
•Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab.
Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst.
•Maschinenlärminformations – Verordnung – 3.GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779.
Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein.

T
ally Dascom 1330
III
Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service.
•Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur
qualifié.
•Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
•Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances
explosives.
•Ne connecter l’imprimante à une prise que lorsque la tension est correcte.
•Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours
débrancher le connecteur secteur de la prise murale.
•Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la poussière.
•Ne pas mettre l’imprimante en contact avec des liquides.
•Ne pas exposer l’imprimante à des chocs, impacts ou vibrations.
•S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données.
•La tête d’impression est brûlante pendant l’impression. C’est pourquoi laissez-la refroidir quelques
instants avant d’y toucher.
•N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel. En cas
de doute, veuillez contacter votre distributeur ou service après-vente.
Le dispositif et la prise principale doivent toujours être accessibles facilement.

T
ally Dascom 1330
IV
Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni.
•Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico
di assistenza qualificato.
•Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
•Collocare la stampante su una superficie stabile, per evitare che cada a terra.
•Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive.
•Collegare la stampante a una presa di corrente con tensione adeguata.
•Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il
connettore di rete dalla presa.
•Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere.
•Evitare il contatto della stampante con liquidi.
•Non esporre la stampante a colpi, scosse o vibrazioni.
•Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati.
•Durante la stampa, la testina si surriscal-da notevolmente. Prima di toccarla, se necessario opportuno
quindi lasciarla raffreddare qualche istante.
•Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale. In caso
di dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza.
Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili.

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ally Dascom 1330
V
Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio.
•Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de
servicio calificado.
•Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
•Ponga la impresora sobre un base estable de manera que no pueda caer al suelo.
•Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas.
•Asegure conectar la impresora sólo a un enchufe con un voltaje correcto.
•Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de
alimentación del enchufe.
•No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo.
•No ponga la impresora en contacto con fluidos.
•Nunca exponga la impresora a sacudidas, choques o vibraciones.
•Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos.
•La cabeza de impresión se pone muy caliente durante la impresión. Por lo tanto, deje enfriarlo algún
tiempo antes de tocarla.
•No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el
manual. En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta.
El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos.

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VI
Правила по технике безопасности. (Russian)
Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением вработу принтера.
•Не выполняйте технические работы иремонт техники самостоятельно, но сообщайте о
неисправностях квалифицированным сервисным техникам.
•Данная инструкция должна быть всегда доступна каждому пользователю.
•Установите принтер на ровном истабильном месте так, чтобы он не смог упасть на пол.
•Ни вкоем случае не ставьте принтер вблизи легко воспламеняющихся газов ивзрывчатых
веществ.
•Включайте принтер врозетку только ссоответствующим напряжением.
•Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам изатем
выньте штекер из розетки.
•Берегите принтер от нагревания, от попадания на него прямых солнечных лучей ипыли.
•Не допускайте попадания жидкости на принтер.
•Нельзя подвергать принтер тряске, ударам ивибрации.
•Убедитесь, что принтер икомпьютер выключены, только после этого соедините принтер с
компьютером.
•Печатающая головка нагревается во время работы принтера. Поэтому подождите какое-то время,
прежде чем дотронуться до нее.
•Пользуйтесь принтером так, как это написано вдокументации. Если уВас возникают неясности,
обращайтесь свопросами кВашим продавцам или всервисный центр.
Устройство ирозетка должны быть всегда легко доступна.

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ally Dascom 1330
VII
Instruções Importantes sobre Segurança (Portuguese)
Leia as instruções de segurança antes de usar a impressora.
•Consulte sempre um técnico qualificado para executar uma reparação .
•Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas.
•Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias
explosivas.
•Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada.
•Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada.
•Não exponha a impressora a temperaturas altas ou luz solar direta.
•Não aproxime substâncias líquidas da impressora.
•Proteja a impressora de choques, impactos e vibrações.
•Desligue a impressora e o computador antes de conectar o cabo da rede.
•A cabeça da impressora pode ficar muito quente . Portanto, espere algum tempo antes de tocá-la.
•Não faça nenhuma operação ou ação além das recomendadas neste manual. Em caso de dúvida,
contate seu revendedor ou companhia de serviço.
A impressora e a tomada devem ser facilmente em todos os momentos acessíveis.

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VIII
Önemli Güvenlik Talimatları(Turkish)
Lütfen,
yazıcıyı i ş letim e geçirmeden önce bu güvenlik talimatlarınıbütünüyle dikkatleokuyun.
• Ba k ı m ve tamir çalışmalarınıkesinlikle ve hiçbir surette kendi başınıza yapmayın; her zamankalifiye bir uzman
se
r v i s -teknisy enin e haber verin.
• Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabitve düz birzemine yerleştirin.
• Yaz ıcıyıkesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcımaddeler içeren nesnelerin
yakınına koymayın.
•Yaz ıcıakım kablosunu sadece doğru gerilime sahipbirprizetakın.
• Yaz ıcıyı şebeke ağından ayırmak is te d i ğ i n i z de, yazıcıyıkapatın ve ağ-fişini her zaman prizden çıkartın.
• Yaz ıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun.
• Yaz ıcı hiçbir sıvımaddeyle temasta olmamalıdır.
• Yazıcıhiçbir sarsıntıya, darbeye veyat i tre ş ime mâruz kalmamalıdır.
• Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin
olmalısınız.
• Yaz ıcının başı basma esnasında yüksek ısıya ulaşıyor. Bu yüzdenlütfen dokunmadan önce kısa süre
soğumasını bekleyin.
• Yaz ıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın. Sorunlu
görünen hususlarda lütfen imâlatçınıza veya müşteri hizmetleri se r v i s iniz e başvurun.
Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olmasıgerekir.

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IX
TRADEMARK ACKNOWLEDGEMENTS
“IBM” is a trademark of International Business Machines Corporation.
“EPSON” is a trademark of Epson America Incorporated.
“DEC” is a trademark of Digital Equipment Corporation.
“Centronics” is a trademark of Centronics Data Computer Corporation.
“DOS” is a trademark of Microsoft Corporation.
“SAP” is a trademark of SAP AG.
“Windows”, “Windows 7”,”Windows 8”, “Windows 95”, “Windows 98“, “Windows NT”, “Windows 2000”, “Windows
2003/2008/2013 Server”, “Windows XP” and “Windows Vista” are trademarks of Microsoft Corporation.
All other product names and company names appearing in this manual are the registered trademarks or
trademarks of the individual companies.

Tally Dascom 1330
I
TABLE OF CONTENTS
1 UNPACKING GUIDE........................................................................................................................................2
1.1PLACING THE PRINTER ............................................................................................................................ 3
1.2PRINTER COMPONENTS ........................................................................................................................... 3
2 SETTING UP PRINTER....................................................................................................................................5
2.1INSTALL RIBBON ......................................................................................................................................5
2.2INSTALL THE SHEET FEEDER .................................................................................................................... 8
2.3CONNECTING THE INTERFACE CABLE........................................................................................................ 8
2.4CONNECTING THE MAINS POWER.............................................................................................................9
3 CONTROL PANEL OPERATION...................................................................................................................10
3.1KEYS AND LEDS...................................................................................................................................10
3.2STARTING UP FUNCTION......................................................................................................................... 11
4 MAINTENANCE..............................................................................................................................................12
4.1CLEANING AND VACUUMING THE PRINTER...............................................................................................12
4.2CLEANING THE PAPER ROLLERS.............................................................................................................12
5 TROUBLESHOOTING....................................................................................................................................13
5.1PRINT QUALITY PROBLEMS AND SOLUTIONS ...........................................................................................13
5.2PAPER HANDLING PROBLEMS AND SOLUTIONS........................................................................................14
5.3OPERATING PROBLEMS AND SOLUTIONS.................................................................................................14
5.4PRINTER FAILURES................................................................................................................................15
5.5ERROR INDICATIONS ON LEDS............................................................................................................... 15
5.6DIAGNOSTIC FUNCTIONS .......................................................................................................................15
5.7FIRMWARE UPDATE ...............................................................................................................................16
6 GENERAL SPECIFICATIONS .......................................................................................................................17
FCC STATEMENT.............................................................................................................................................19
DASCOM REPRESENTATIVES.......................................................................................................................20
Symbols used Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to
prevent injuries to user and damage to the printer.
NOTE highlights general or additional information about a specific topic.

1 Unpacking Guide
•Place your packaged printer on a solid base.
•Make sure that the “Up” symbols point in the correct direction.
•Open the packaging, lift the printer out of the cardboard box and remove the remaining
packaging material.
•Check the printer for any visible transport damage and missing items. If you find any
transport damage or if any accessories are missing, please contact your dealer. The
following items should be included:
oPrinter
oPaper feed knob
oSheet feeder
oPower cord
oRibbon cartridge
oCD-ROM
oInstallation Guide
Remove the packaging materials from the printer as follows:
1. Remove all the visible tapes on the front cover and the tractor.
2. Open the front cover of the printer.
3. Remove the shipping cardboard from around the print head.
4. Install the paper feed knob.
bb

1.1 Placing the Printer
Place the printer on a solid, flat, stable surface; ensuring that the printer is positioned in such a
way that it cannot move, and that there is easy access to the control panel and paper input
devices. Also ensure that there is enough space for sufficient ventilation and for the printed
output.
When selecting the printer location, observe the following additional instructions:
•Never place the printer near to any flammable gas or explosive substances.
•Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a
window, protect it from the sunlight with a curtain.
•When connecting a computer to the printer, make sure the maximum recommended cable
length is not exceeded.
•Ensure sufficient distance between the printer and any heating devices/radiators.
•Avoid exposing the printer to extreme temperature or air humidity fluctuations. Avoid
exposure to dusty environments.
•It is recommended the printer is installed in a position which reduces noise exposure to the
work place during printing.
•The socket-outlet shall be installed near the equipment and shall be easily accessible.
1.2 Printer Components

Component Function
Front Flap Proect the printerhead and other parts inside .And reduce noise.
Paper Guides Adjust positioning of single sheet paper.
Sheet Feeder Support the cut sheet so as to ensure the paper in and out easily.
Paper Holder For single sheet in larger sizes.
Print Head 24-pin printing mechanism
Head Gap Lever Adjusts the gap between the print head and various form thickness.
Control Panel Shows printer status, for printer setup.
Paper Feed Lever Two positions: = continuous forms; = single sheet paper
Paper Feed Knob Manual feed or vertical positioning of paper
Power Switch Power printer ON or OFF
Ribbon Cartridge Install ribbon in the printer.
Ribbon Frame For guiding ribbon installation on print head.
Tractors For feeding and adjustment of continuous forms.
Power cord Connect the printer and power socket.
Interface Connects interface cable from the host.

2 Setting Up Printer
2.1 Install Ribbon
1. Switch off the printer.
2. Open the Front Flap as shown in below picture.
3. Move the Head Gap Lever forward to the most open position, labeld Ribbon. This is to
make the biggest gap between the print head and the print bar.
4. Pull the Upper Friction Frame and then press down it until it is fixed on the side plates.

5. Move the Printhead to the center of Carriage Guide Shaft carefully.
6. Slant the Ribbon Cartridge a little and install the position ①and ②on the Ribbon
Cartridge into the side plate of printer. Press the Ribbon Cartridge slightly and make sure it
is fixed correctly.
7. Release the Ribbon Guide from the Ribbon Cartridge. Push the Ribbon Guide onto the
Printhead. And then turn the ribbon knob in clockwise direction until the ribbon fabric is taut.
Move the carriage left and right to make sure the ribbon fabric is taut.
8. Press the front of Upper Friction Frame and make it back to the original position.

9. Adjust the Head Gap Lever to the right scale based on different paper thickness.
10.Close the Front Flap. When the Front Flap is closed, the Front Flap can avoid dust and
reduce printing noise when the printer is working. Opening the Front Flap is just for Ribbon
installation and adjustment.
Note on Ribbon Cartridge Removal:
1) Eject any paper loaded in the printer.
2) Turn off the printer power.
3) Set the gap lever to the most open position labeled “RIBBON”.
4) Open the front cover.
5) Move the carriage to the middle. Be careful not to touch the print head if
printing had just been performed, as the print head may be hot.
6) Remove the blue ribbon frame from the print head.
7) Use fingers to take hold of the handle on the ribbon cartridge firmly, and pull
the cartridge towards you to unlatch it. Some force may be needed to unlatch the
cartridge.
8) Remove the ribbon fabric from the print head carefully without entangling it.

2.2 Install the Sheet Feeder
As shown in the picture below, ensure the sheet feeder fingers fit into the slots in front of the
printer. Push in the sheet feeder until its sides latch on the fixed bolts in the printer. The sheet
feeder is now installed successfully.
To remove the sheet feeder, use one hand to hold the printer and the other hand to pull and
unlatch the sheet feeder.
2.3 Connecting the Interface Cable
The 36-pin Centronics parallel and USB ports are located at the rear of the printer.
IMPORTANT: Make sure the printer and the computer are switched off before connecting or
disconnecting the interface cable to prevent electrical damage to the interface ports.

2.4 Connecting the Mains Power
Checking the printer voltage
Make sure that the device has been set according to your country’s power supply voltage. To
do this, check the rating plate at the back of the printer. Contact your dealer if the setting is
incorrect.
Never switch on the printer if the voltage setting is incorrect; this may result in electrical damage
to the printer.
Make sure that the power
switch “A”, located to the
right side of the printer, is in
the OFF position.
Connect the power cord to
the power inlet of the printer.
Connect the power cord plug
to a mains socket. Switch on
the printer.

3 Control Panel Operation
3.1 Keys and LEDs
There are 4 keys on the Control Panel, from right to left:【Online】key、【Line skip】key、
【Top-of-form】 key and【Load/Eject】key. Meanwhile, there are 4 LEDs, from right to left:
〖Online〗LED、〖NLQ〗LED、〖Front out〗LED、〖Power/Paper out〗LED, The Control Panel
is shown as below:
Instruction for each key and each LED:
LED
1、〖Power/Paper out〗：On: paper loaded; Flashing: Paper out; On or Flashing: Power on;
2、〖Online〗: On: on line; Off: Off line;
3、〖NLQ〗：On: NLQ; Off: LQ; Flashing: Ultra high speed.
4、〖Front out〗：On: after printing, single sheet paper exits at the front; Off: after printing,
single sheet paper
exits at the rear.
Keys
1、【Online】Key
The printer can be set online or offline by this key.
When the printer is at online status, press this key one time to switch the printer to offline
status, And this Online LED is off. Press this key again to switch the printer to online status.
And this Online LED is on.
When the paper is not loaded or paper out, and the printer is offline. Power LED is flashing;
After the paper is loaded, the printer will be reset to online status, Power LED is on. The
printer is available. If the paper is at tear-off position, press this key to eject the paper to
starting print position.
2、【Line skip】Key
When the print is at Online/Offline status, paper will be fed one line forward when press this
key one time. If continuous form is used, by holding down this key, the printer will initially
feed a few lines and then perform a form feed. If the paper is at tear-off position, press this
key to eject the paper to starting print position.
3、【Top-of-form】Key
Holding down this key, the printer will start to feed the paper backward at Micro Feed
mode.
Paper feed will be stopped when release this key.
4、【Load/Eject】Key
When press this key, the printer will act differently based on different paper.
When the paper is loaded (Online/Offline)