Tally Dascom 2810 User manual

User guide Matrix printer 2810 2820

Important Safety Instructions (English)
Read the following instructions thoroughly before starting up your printer
Never carry out maintenance or repair work yourself Always contact a qualified service technician
Keep this Operator’s Manual in a place which is easily accessible at all times
Place the printer on a solid and even base so that it cannot fall
Never place the printer in the vicinity of inflammable gas or explosive substances
Ensure the printer is connected to a socket with the correct mains voltage
Always disconnect the printer from the mains before opening the device to perform maintenance work or
remedy errors
Do not expose the printer to high temperatures, direct sunlight or dust
Keep all liquids away from the printer
Protect the printer from shock, impact and vibration
Make sure that the printer and computer are switched off before connecting the data cable
The print head will become very hot during printing; avoid contact with the print head after printing has
finished
Do not perform any operation or action in any way other than those provided in this manual When in
doubt, contact your dealer or your customer support
The device and mains-socket must all times be easily accessible
Only straight connector can be used for power cord
WARNING: Hazardous moving parts Keep away from moving fan blades
Important Safety Instructions User Guide
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Wichtige Sicherheitshinweise (German)
Lesen Sie bitte diese Sicherheitshinweise durch, bevor sie den Drucker in Betrieb nehmen
Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer
einen qualifizierten Servicetechniker
Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf
Den Drucker auf stabilem und ebenem Untergrund so aufstellen, dass er nicht zu Boden fallen kann
Stellen Sie den Drucker keinesfalls in der Nähe von leicht entzündlichen Gasen oder explosiven Stoffen
auf
Den Drucker nur an eine Steckdose mit der richtigen Spannung anschließen
Wenn Sie den Drucker vom Netz trennen wollen, den Drucker ausschalten und immer den Netzstecker an
der Steckdose ziehen
Den Drucker weder hohen Temperaturen noch direktem Sonnenlicht und Staub aussetzen
Keine Flüssigkeiten mit dem Drucker in Berührung bringen
Den Drucker keinen Erschütterungen, Stößen oder Vibrationen aussetzen
Sicherstellen, dass der Drucker und der Computer ausgeschaltet sind, bevor das Datenkabel
angeschlossen wird
Der Druckkopf wird während des Druckens heiß Vor dem Berühren deshalb einige Zeit abkühlen lassen
Weichen Sie bei der Bedienung des Druckers nicht von den Anweisungen in der Dokumentation ab
Bei Unklarheiten wenden Sie sich bitte an Ihren Händler oder Ihren Kundendienst
Maschinenlärminformations – Verordnung – 3 GPSGV, der höchste Schalldruckpegel beträgt 70 dB(A)
oder weniger gemäß EN ISO 7779
Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein
Nur Netzkabel mit geraden Steckern verwenden
ACHTUNG: Gefährliche, bewegte Teile Halten Sie sich fern von bewegten Ventilator-Flügeln
User Guide Important Safety Instructions
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Consignes importantes de sécurité (French)
Lire attentivement les instructions suivantes avant de mettre l’imprimante en service
Ne jamais effectuer soi-même les travaux d’entretien et de réparations Contacter toujours un dépanneur
qualifié
Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber
Ne jamais placer l’imprimante à proximité de sources de gaz aisément inflammables ou de substances
explosives
Ne connecter l’imprimante à une prise que lorsque la tension est correcte
Pour déconnecter l’imprimante de l’alimentation principale, mettre l’imprimante hors tension et toujours
débrancher le connecteur secteur de la prise murale
Ne pas exposer l’imprimante à des températures élevées, à la lumière directe du soleil ou à la poussière
Ne pas mettre l’imprimante en contact avec des liquides
Ne pas exposer l’imprimante à des chocs, impacts ou vibrations
S’assurer que l’imprimante et l’ordinateur sont hors tension avant de connecter le câble de données
La tête d’impression est brûlante pendant l’impression C’est pourquoi laissez-la refroidir quelques
instants avant d’y toucher
N'exécutez aucune opération ni action d'une autre manière que celle indiquée dans ce manuel En cas de
doute, veuillez contacter votre distributeur ou service après-vente
Le dispositif et la prise principale doivent toujours être accessibles facilement
User Guide Important Safety Instructions

Indicazioni di sicurezza importanti (Italian)
Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni
Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di
assistenza qualificato
Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile
Collocare la stampante su una superficie stabile, per evitare che cada a terra
Non collocare la stampante in prossimità di gas facilmente infiammabili o di sostanze esplosive
Collegare la stampante a una presa di corrente con tensione adeguata
Per scollegare la stampante dalla rete di alimentazione, spegnere la stampante e disinserire sempre il
connettore di rete dalla presa
Non esporre la stampante ad elevate temperature né alla luce solare diretta e alla polvere
Evitare il contatto della stampante con liquidi
Non esporre la stampante a colpi, scosse o vibrazioni
Verificare che la stampante e il computer siano spenti prima di collegare il cavo di trasmissione dati
Durante la stampa, la testina si surriscal-da notevolmente Prima di toccarla, se necessario opportuno
quindi lasciarla raffreddare qualche istante
Non eseguire alcuna operazione o azione se non nella maniera descritta nel presente manuale In caso di
dubbio, contattare il rivenditore o dalla società incaricata dell’assistenza
Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili
User Guide Important Safety Instructions

Instrucciones de seguridad importantes (Spanish)
Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio
Nunca lleve a cabo trabajos de mantenimiento o reparación Ud mismo, sino consulte a un técnico de
servicio calificado
Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento
Ponga la impresora sobre un base estable de manera que no pueda caer al suelo
Nunca coloque la impresora en la vecindad de gases de fácil inflamabilidad o sunstancias explosivas
Asegure conectar la impresora sólo a un enchufe con un voltaje correcto
Cuando quiera desconectar la impresora de la red, apague la impresora y siempre tire la clavija de
alimentación del enchufe
No exponga la impresora a temperaturas altas, a la luz solar directa y al polvo
No ponga la impresora en contacto con fluidos
Nunca exponga la impresora a sacudidas, choques o vibraciones
Asegúrese de que la impresora y el ordenador estén apagdos antes de conectar el cable de datos
La cabeza de impresión se pone muy caliente durante la impresión Por lo tanto, deje enfriarlo algún
tiempo antes de tocarla
No permita que se realice cualquier operación o acción de una forma diferente a lo que se señala en el
manual En caso de duda, póngase en contacto con su comerciante o con su servicio post-venta
El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a
ellos
User Guide Important Safety Instructions

Instruç es Importantes sobre Segurança (Portuguese)
Leia as instruções de segurança antes de usar a impressora
Consulte sempre um técnico qualificado para executar uma reparação
Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas
Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias
explosivas
Assegure-se de conectar a impressora à tomada elétrica com a voltagem apro-priada
Quando desligar a impressora da rede, desligue sempre a impressora e retire o cabo da tomada
Não exponha a impressora a temperaturas altas ou luz solar direta
Não aproxime substâncias líquidas da impressora
Proteja a impressora de choques, impactos e vibrações
Desligue a impressora e o computador antes de conectar o cabo da rede
A cabeça da impressora pode ficar muito quente Portanto, espere algum tempo antes de tocá-la
Não faça nenhuma operação ou ação além das recomendadas neste manual Em caso de dúvida,
contate seu revendedor ou companhia de serviço
A impressora e a tomada devem ser facilmente em todos os momentos acessíveis
Important Safety Instructions User Guide

Правила по технике безопасности. (Russian)
Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера
Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о
неисправностях квалифицированным сервисным техникам
Данная инструкция должна быть всегда доступна каждому пользователю
Установите принтер на ровном и стабильном месте так, чтобы он не смог упасть на пол
Ни в коем случае не ставьте принтер вблизи легко воспламеняющихся газов и взрывчатых веществ
Включайте принтер в розетку только с соответствующим напряжением
Если Вы хотите отключить принтер от напряжения, сначала выключите принтер сам и затем выньте
штекер из розетки
Берегите принтер от нагревания, от попадания на него прямых солнечных лучей и пыли
Не допускайте попадания жидкости на принтер
Нельзя подвергать принтер тряске, ударам и вибрации
Убедитесь, что принтер и компьютер выключены, только после этого соедините принтер с
компьютером
Печатающая головка нагревается во время работы принтера Поэтому подождите какое-то время,
прежде чем дотронуться до нее
Пользуйтесь принтером так, как это написано в документации Если у Вас возникают неясности,
обращайтесь с вопросами к Вашим продавцам или в сервисный центр
Устройство и розетка должны быть всегда легко доступна
User Guide Important Safety Instructions

Önemli Güvenlik Talimatları (Turkish)
Lütfen, yazıcıyı i ş letim e geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun
 Ba k ı m ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir uzman
se r v i s -teknisy enin e haber verin
 Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin
 Yazıcıyı kesinlikle ve hiçbir surette kolayca yanabilecek gaz veya patlayıcı maddeler içeren nesnelerin yakınına
koymayın
Yazıcı akım kablosunu sadece doğru gerilime sahip bir prize takın
 Yazıcıyı şebeke ağından ayırmak is te d i ğ i n i z de, yazıcıyı kapatın ve ağ-fişini her zaman prizden çıkartın
 Yazıcıyı ne yüksek ısılı ne de doğrudan güneş ışığına ve toza mâruz kalan mekânlarda bulundurun
Yazıcı hiçbir sıvı maddeyle temasta olmamalıdır
 Yazıcı hiçbir sarsıntıya, darbeye veya t i tre ş ime mâruz kalmamalıdır
 Veri kablosu bağlanmadan önce hem yazıcının hem de bilgisayarın kapalı olduklarından emin olmalısınız
 Yazıcının başı basma esnasında yüksek ısıya ulaşıyor Bu yüzden lütfen dokunmadan önce kısa süre
soğumasını bekleyin
 Yazıcının işletimi ve kullanımında bu dokümantasyondaki talimatların hiç dışına çıkmayın Sorunlu görünen
hususlarda lütfen imâlatçınıza veya müşteri hizmetleri se r v i s iniz e başvurun
Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir
Important Safety Instructions User Guide

User Guide Table of contents
Table of contents
Table of contents 1
Symbols used 6
About this manual 8
Printer at a glance 9
Printer in tractor mode 10
Paperway 11
Installation 12
Unpacking the printer 12
Placing your printer 13
Connecting the printer 14
Switching on the printer 15
Inserting the ribbon cassette 16
Printer drivers 21
Installing a printer driver in Windows 21
Other operating systems 22
Changing printer settings 22
Form settings (Windows 2000/2003/XP/Vista/Windows 7/2008) 23
Loading optional firmware 23
The control panel 24
The LC display 25
Online mode 26
Offline mode 26
Setup mode 27
Messages in the LC display 28
Key functions when turning on the printer 28
USB host interface 31
Firmware Download 31
Configuration File Upload 31
Configuration File Download 31
Paper handling 32
Loading paper 32
Paper transport 36
Moving the paper to the tear position 37
Removing paper 38

Options and accessories User Guide
Settings 39
Setting the print head gap 39
Setting the tear position 40
Setting the first printing line (TOF) 41
Selecting character density and font 42
The Menu 43
Programming via the control panel 43
Enabling access to menu mode 43
Calling up the menu 44
Menu configurations 45
Menu handling 47
Save settings 47
Selecting the LC display language 48
Terminating Setup mode 49
Menu structure 50
Menu parameters 51
Printing out menu configurations (Print) 53
Loading menu configurations (Menu) 55
Reset to default values (Reset) 55
Quietmode (Quietm ) 57
Selecting font (Font) 58
Setting character density (CPI) 60
Setting line spacing (LPI) 60
Skiping perforation (Skip) 61
Selecting start signal for escape sequence (ESCChar) 61
Selecting emulation (Emulate) 62
Bidirectional printing (Bidir) 62
Settings for interfaces (I/O) 63
Serial interface (Serial) 63
Data transmssion rate (Baud) 63
Data format (Format) 64
Further Settings (Special) 65
Error handling (ErrMode) 65
Block end character (Blockend) 65
Signal feedback (Remote) 66
Transparence (Handthr) 66
Protocol (Protocol) 66
Signal Processing (DTR) 67
Selecting interface (Interf ) 67
Interface buffer (Buffer) 68
Ethernet interface (ETH-INT) 68
Setting Gateway address (Gateway) 69

User Guide Table of contents
Setting IP address (IPv4 Addr) 69
Setting Subnet mask (Subnet) 70
IP address administration (IP Get M) 70
Banner page (Banner) 71
Ethernet speed (EthSpeed) 71
Selecting character set (CG-Tab) 72
IBM character set (CharSet) 72
National character set (Country) 72
Slashed zero (Sl Zero) 73
Automatic carriage return (Auto-CR) 73
Automatic line feed (Auto-LF) 75
Menu lock (MenLock) 75
Language (Language) 76
Paper parameters (Paper) 76
Form length (Forml) 76
First printing position (FormAdj) 77
Printhead gap manually (Head) 78
View and tear position (AutoTear) 79
Line length (Width) 80
Barcode (Barcode) 80
Normal characters and barcode (Barmode) 82
Vertical position after oversized barcode (BarTop) 83
Vertical position after oversized character (LCPtop) 83
Form feed mode (Ffmode) 84
Setting and activating options (PapOpt) 84
Activation of tractors (AutoTra) 85
Setting the left margin (LeftMrg) 85
Setting the right margin (RightMrg) 86
Local copy (screen print) from a Coax or Coax/IPDS (FFaftLC) 86
Enable/Disable paper handling features (Paphand) 87
Menu settings (example) 88
Advanced menu 89
Test functions 89
Printer self-test (Rolling ASCII) 91
Exiting Rolling ASCII test mode 92
Interface test (Hex-Dump) 92
Printout in Hex-Dump 92
Terminating Hex-Dump 93
Paper sensor display 93
Advanced settings 94
Automatic paper motion sensor (PMS) 97
Form length (Forml) 98

Options and accessories User Guide
Automatic gap adjustment (AGA) 98
Paper handling (Paphand) 99
Increasing the printhead gap (Head up) 99
Paper width (Pagewid) 100
Left-hand area (Leftzon) 100
Right-hand area (Rightzo) 101
Physical left margin (Physlm) 101
Bidirectional parallel interface (CX-bid) 102
Line wrap (Wrap) 102
Beep at paper end (Sound) 103
Activate PJL language (Jobcntl) 103
Settings for paper with dark back (Pap back) 104
Graphic print speed (GrSpeed) 104
Setting for printing copy paper (HvyForm) 105
Automatic paper width detection (APW) 105
Automatic detection of the top paper margin (AED) 106
Serial number (SerialN) 108
Asset number (AssetN) 108
Ignore characters (Ignore) 109
Ignore character (IgnorChr) 109
Troubleshooting 110
General print problems 111
Problems with the print quality 113
Error messages via the display 114
Additional display messages 117
Care and maintenance 118
Replacing the fuse 118
Cleaning the housing 120
Cleaning the interior 120
Cleaning the platen 121
Ribbon 121
Cleaning the upper friction 122
Carriage shafts 122
Specifications 123
Printer specifications 123
Interface specifications 126
Paper specifications 127
Character sets 128
MTPL standard character set 129
MTPL, international substitution characters 131

User Guide Table of contents
OCR-A character set 132
OCR-B character set 133
Available character sets and fonts 134
Emulations 137
General 137
Escape sequences 137
What are escape sequences? 137
MTPL sequences 137
Control codes 137
The $$ procedure 138
Example 138
How are escape sequences used? 138
MTPL 139
Example in BASIC 139
Example in Pascal 139
Printout 139
List of available control codes 140
Genicom ANSI Emulation 150
PJL commands 152
Barcode 153
List of available barcodes 153
US Postnet barcode 154
Royal Mail Customer barcode 154
KIX barcode 155
USPS Intelligent Mail barcode 155
Large character printing 156
List of additional control codes 157
Interfaces 158
USB 2 0 (Full-Speed, 12 MBit/s) 158
Ethernet interface 159
Hardware 159
Supported operating systems 159
Supported protocols 159
Designation of IP address 159
Configuration 159
Parallel interface (optional) 160
Connector assignment 160
Serial interface V 24/RS232C (optional) 161
Connector assignment 161
Interface cable (serial interface) 162
Input signals 162

Options and accessories User Guide
Output signals 162
Protocols 163
Memory mode XON/XOFF 163
Memory mode Robust XON/XOFF 163
Extended menu functions with the ENQ/STX and ETX/ACK protocols
selected 163
ENQ/STX protocol 164
ETX/ACK protocol 164
Management 164
Setup 165
Physical printer port in Ethernet with TCP/IP 165
Options and accessories 166
Options 166
Tractor 2, front 166
Autocut facility 166
Printer pedestal 166
Basket 166
Interface modules 166
Optional firmware 166
Accessories 167
Ribbon cassettes 167
Programming manuals 167
Your printer has outstanding product features, such as a high print speed, an
excellent print quality, a high workload and low running costs Furthermore it
withstands dusty, dirty and hostile environements
For all these reasons it is a professional solution for many industrial sectors
Symbols used
Important information is highlighted in this manual by two symbols
CAUTION highlights information which must be observed in order to prevent
injuries to the user and damage to the printer
NOTE highlights general or additional information about a specific topic

Options and accessories User Guide
About this manual
The user guide contains a detailed description of the printer, its characteristic
features and additional information
Chapter 1 Printer at a glance lists all the parts of the printer
Chapter 2 Installation contains start-up instructions and points to note
Chapter 3 Inserting the ribbon cassette provides step-by-step instructions for
changing the ribbon cassette
Chapter 4 Printer drivers provides step-by-step instructions for installing the
printer driver
Chapter 5 The control panel explains how to control printer operations
Chapter 6 Paper handling tells you how to load, transport and move the paper
to the tear-off position
Chapter 7 Settings tells you how to adjust the basic settings such as font,
character density, print head distance, print line height and tearoff position
Chapter 8 The Menu contains all the information necessary for controlling the
printer via the control panel
Chapter 9 Advanced menu describes the possible test settings and other
technical adjustments of the printer
Chapter 10 Troubleshooting provides instructions for rectifying faults which do
not require the intervention of qualified personnel
Chapter 11 Care and maintenance provides information on the upkeep of the
printer
Appendix A Specifications informs you about the technical specifications of
your printer and the paper which should be used
Appendix B Character sets lists the available MTPL character sets
Appendix C Emulations deals with programming via the interface The
available programming sequences are listed
Appendix D Interfaces explains the interfaces
Appendix E Options and accessories contains information about options and
accessories you can purchase for your printer
8

User Guide Options and accessories
Printer at a glance
9

Options and accessories User Guide
Printer in tractor mode
10

User Guide Options and accessories
Paperway
Standard printer: Tractor 1
Options: Tractor 2
For additional paper options,
please contact your dealer.
11

Options and accessories User Guide
Installation
Unpacking the printer
Place your printer on a solid surface (see
Placing your printer)
Make sure that the “Up” symbols point in the
correct direction
Open the packaging, take out the accessory
cassette and unpack it Pull the printer out of
the cardboard box towards you and remove
the remaining packaging material
Check the printer for any visible transport
damage and completeness Apart from this
CD-ROM () the Quick start guide (), the
power cable () and the ribbon () must be
included
If you find any transport damage or if any
accessories are missing, please contact your
dealer
12