Tally Dascom 2810 User manual

User guide Matrix printer 2810 2820

Table of contents User Guide
Table of contents
Introduction.........................................................................................1
Printer features.................................................................................................1
Symbols used...................................................................................................1
About t is manual.............................................................................................2
Printer at a glance..............................................................................3
Printer in tractor mode......................................................................................4
Paperway.........................................................................................................5
Installation..........................................................................................6
Unpacking t e printer.......................................................................................6
Placing your printer..........................................................................................7
Connecting t e printer......................................................................................8
Switc ing on t e printer....................................................................................9
Inserting t e ribbon cassette............................................................10
Printer drivers...................................................................................15
Installing a printer driver in Windows..............................................................15
Ot er operating systems................................................................................16
C anging printer settings................................................................................17
Form settings (Windows 2000/2003/XP/Vista/Windows 7/2008)................17
Loading optional firmware..............................................................................18
T e control panel..............................................................................19
T e LC display...............................................................................................20
Online mode...................................................................................................21
Offline mode...................................................................................................21
Setup mode....................................................................................................22
Messages in t e LC display............................................................................23
Key functions w en turning on t e printer.......................................................24
USB ost interface.....................................................................................24
Firmware Download..............................................................................24
Configuration File Upload......................................................................24
Configuration File Download.................................................................25
ii

User Guide Table of contents
Paper andling.................................................................................26
Loading paper................................................................................................26
Paper transport...............................................................................................29
Moving t e paper to t e tear position.............................................................30
Removing paper.............................................................................................31
Settings.............................................................................................32
Setting t e print ead gap..............................................................................32
Setting t e tear position..................................................................................33
Setting t e first printing line (TOF)..................................................................34
Selecting c aracter density and font...............................................................35
T e Menu.........................................................................................36
Programming via t e control panel.................................................................36
Enabling access to menu mode.....................................................................36
Calling up t e menu.......................................................................................37
Menu configurations.......................................................................................37
Menu andling................................................................................................38
Save settings.............................................................................................38
Selecting t e LC display language.............................................................39
Terminating Setup mode............................................................................40
Menu structure...............................................................................................41
Menu parameters...........................................................................................42
Printing out menu configurations (Print).....................................................42
Loading menu configurations (Menu).........................................................42
Reset to default values (Reset)..................................................................43
Quietmode (Quietm.).................................................................................43
Selecting font (Font)..................................................................................44
Setting c aracter density (CPI)..................................................................45
Setting line spacing (LPI)...........................................................................45
Skiping perforation (Skip)...........................................................................46
Selecting start signal for escape sequence (ESCC ar).............................46
Selecting emulation (Emulate)...................................................................47
Bidirectional printing (Bidir)........................................................................47
Settings for interfaces (I/O)........................................................................48
Serial interface (Serial)..............................................................................48
Data transmssion rate (Baud)................................................................48
Data format (Format).............................................................................49
Furt er Settings (Special)......................................................................50
Error andling (ErrMode).......................................................................50
Block end c aracter (Blockend).............................................................50
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Table of contents User Guide
Signal feedback (Remote).....................................................................51
Transparence (Handt r)........................................................................51
Protocol (Protocol)................................................................................52
Signal Processing (DTR).......................................................................52
Selecting interface (Interf.).........................................................................53
Interface buffer (Buffer)..............................................................................53
Et ernet interface (ETH-INT).....................................................................54
Setting Gateway address (Gateway).....................................................54
Setting IP address (IPv4 Addr)..............................................................55
Setting Subnet mask (Subnet)...............................................................55
IP address administration (IP Get M).....................................................56
Banner page (Banner)...........................................................................56
Et ernet speed (Et Speed)...................................................................57
Selecting c aracter set (CG-Tab)...............................................................57
IBM c aracter set (C arSet)......................................................................58
National c aracter set (Country)................................................................58
Slas ed zero (Sl.Zero)...............................................................................58
Automatic carriage return (Auto-CR)..........................................................59
Automatic line feed (Auto-LF)....................................................................59
Menu lock (MenLock).................................................................................60
Language (Language)................................................................................60
Paper parameters (Paper).........................................................................61
Form lengt (Forml)...............................................................................61
First printing position (FormAdj)............................................................62
Print ead gap manually (Head).............................................................63
View and tear position (AutoTear)..............................................................64
Line lengt (Widt ).....................................................................................65
Barcode (Barcode).....................................................................................65
Normal c aracters and barcode (Barmode)...............................................66
Vertical position after oversized barcode (BarTop).....................................67
Vertical position after oversized c aracter (LCPtop)..................................67
Form feed mode (Ffmode).........................................................................68
Setting and activating options (PapOpt).....................................................69
Activation of tractors (AutoTra)..............................................................69
Setting t e left margin (LeftMrg)............................................................70
Setting t e rig t margin (Rig tMrg).......................................................70
Local copy (screen print) from a Coax or Coax/IPDS (FFaftLC)............71
Enable/Disable paper andling features (Pap and)..............................71
Menu settings (example)................................................................................72
iv

User Guide Table of contents
Advanced menu................................................................................73
Test functions.................................................................................................73
Printer self-test (Rolling ASCII)..................................................................74
Exiting Rolling ASCII test mode.............................................................75
Interface test (Hex-Dump)..........................................................................76
Printout in Hex-Dump............................................................................76
Terminating Hex-Dump..........................................................................77
Paper sensor display.................................................................................77
Advanced settings..........................................................................................78
Automatic paper motion sensor (PMS)......................................................80
Form lengt (Forml)...................................................................................81
Automatic gap adjustment (AGA)...............................................................81
Paper andling (Pap and).........................................................................82
Increasing t e print ead gap (Head up)................................................82
Paper widt (Pagewid)..........................................................................83
Left- and area (Leftzon)........................................................................83
Rig t- and area (Rig tzo).....................................................................84
P ysical left margin (P yslm)................................................................84
Bidirectional parallel interface (CX-bid)......................................................85
Line wrap (Wrap).......................................................................................85
Beep at paper end (Sound)........................................................................86
Activate PJL language (Jobcntl).................................................................86
Settings for paper wit dark back (Pap.back).............................................87
Grap ic print speed (GrSpeed)..................................................................87
Setting for printing copy paper (HvyForm).................................................88
Automatic paper widt detection (APW)....................................................88
Automatic detection of t e top paper margin (AED)...................................89
Serial number (SerialN).............................................................................90
Asset number (AssetN)..............................................................................90
Ignore c aracters (Ignore).........................................................................91
Ignore c aracter (IgnorC r).......................................................................91
Troubles ooting................................................................................92
General print problems..............................................................................93
Problems wit t e print quality...................................................................95
Error messages via t e display..................................................................96
Additional display messages......................................................................99
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Table of contents User Guide
Care and maintenance...................................................................100
Replacing t e fuse........................................................................................100
Cleaning t e ousing....................................................................................101
Cleaning t e interior.....................................................................................101
Cleaning t e platen......................................................................................102
Ribbon..........................................................................................................102
Cleaning t e upper friction............................................................................103
Carriage s afts.............................................................................................103
Specifications.................................................................................104
Printer specifications................................................................................104
Interface specifications............................................................................107
Paper specifications.................................................................................108
C aracter sets................................................................................109
MTPL standard c aracter set........................................................................110
MTPL, international substitution c aracters..............................................111
OCR-A c aracter set.....................................................................................112
OCR-B c aracter set....................................................................................113
Available c aracter sets and fonts................................................................114
Emulations......................................................................................117
General.........................................................................................................117
Escape sequences.......................................................................................117
W at are escape sequences?......................................................................118
MTPL sequences.....................................................................................118
Control codes...........................................................................................118
T e $$ procedure.....................................................................................118
Example..............................................................................................118
How are escape sequences used?...............................................................119
MTPL.......................................................................................................119
Example in BASIC...............................................................................119
Example in Pascal...............................................................................119
Printout................................................................................................119
List of available control codes......................................................................120
Genicom ANSI Emulation........................................................................130
PJL commands........................................................................................132
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User Guide Table of contents
Barcode........................................................................................................133
List of available barcodes........................................................................133
US Postnet barcode.................................................................................134
Royal Mail Customer barcode..................................................................134
KIX barcode.............................................................................................135
USPS Intelligent Mail barcode.................................................................135
Large c aracter printing...........................................................................136
List of additional control codes.................................................................137
Interfaces........................................................................................138
USB 2.0 (Full-Speed, 12MBit/s)....................................................................138
Et ernet interface.........................................................................................139
Hardware.............................................................................................139
Supported operating systems..............................................................139
Supported protocols............................................................................139
Designation of IP address...................................................................139
Configuration.......................................................................................139
Parallel interface (optional)...........................................................................140
Connector assignment.............................................................................140
Serial interface V.24/RS232C (optional).......................................................141
Connector assignment.............................................................................141
Interface cable (serial interface)...............................................................142
Input signals........................................................................................142
Output signals.....................................................................................142
Protocols..................................................................................................143
Memory mode XON/XOFF..................................................................143
Memory mode Robust XON/XOFF......................................................143
Extended menu functions wit t e ENQ/STX and ETX/ACK protocols
selected...............................................................................................143
ENQ/STX protocol...............................................................................144
ETX/ACK protocol...............................................................................144
Management.......................................................................................145
Setup...................................................................................................145
P ysical printer port in Et ernet wit TCP/IP...........................................145
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Table of contents User Guide
Options and accessories................................................................146
Options.........................................................................................................146
Tractor 2, front.........................................................................................146
Autocut facility..........................................................................................146
Printer pedestal........................................................................................146
Basket......................................................................................................146
Interface modules....................................................................................146
Optional firmware.....................................................................................146
Accessories..................................................................................................147
Ribbon cassettes.....................................................................................147
Programming manuals.............................................................................147
viii

User Guide Introduction
Introduction
Printer features
Your printer as outstanding product features, suc as a ig print speed, an
excellent print quality, a ig workload and low running costs. Furt ermore it
wit stands dusty, dirty and ostile environements.
For all t ese reasons it is a professional solution for many industrial sectors.
Symbols used
Important information is ig lig ted in t is manual by two symbols.
CAUTION ig lig ts information w ic must be observed in order to prevent
injuries to t e user and damage to t e printer.
NOTE ig lig ts general or additional information about a specific topic.
1
STOP
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1Large Character Printing

Introduction User Guide
About this manual
T e user guide contains a detailed description of t e printer, its c aracteristic
features and additional information.
▸C apter 1 Printer at a glance lists all t e parts of t e printer.
▸C apter 2 Installation contains start-up instructions and points to note.
▸C apter 3 Inserting the ribbon cassette provides step-by-step instructions for
c anging t e ribbon cassette.
▸C apter 4 Printer drivers provides step-by-step instructions for installing t e
printer driver.
▸C apter 5 The control panel explains ow to control printer operations.
▸C apter 6 Paper handling tells you ow to load, transport and move t e paper
to t e tear-off position.
▸C apter 7 Settings tells you ow to adjust t e basic settings suc as font,
c aracter density, print ead distance, print line eig t and tearoff position.
▸C apter 8 The Menu contains all t e information necessary for controlling t e
printer via t e control panel.
▸C apter 9 Advanced menu describes t e possible test settings and ot er
tec nical adjustments of t e printer.
▸C apter 10 Troubleshooting provides instructions for rectifying faults w ic do
not require t e intervention of qualified personnel.
▸C apter 11 Care and maintenance provides information on t e upkeep of t e
printer.
▸Appendix A Specifications informs you about t e tec nical specifications of
your printer and t e paper w ic s ould be used.
▸Appendix B Character sets lists t e available MTPL c aracter sets.
▸Appendix C Emulations deals wit programming via t e interface. T e
available programming sequences are listed.
▸Appendix D Interfaces explains t e interfaces.
▸Appendix E Options and accessories contains information about options and
accessories you can purc ase for your printer.
2

User Guide Printer at a glance
Printer at a glance

Printer at a glance User Guide
Printer in tractor mode
4

User Guide Printer at a glance
Paperway
Standard printer: Tractor 1
Options: Tractor 2
For additional paper options,
please contact your dealer.
5
164
1 Large Character Printing
Tractor 1
T
ra
ctor2

Installation User Guide
Installation
Unpacking the printer
Place your printer on a solid surface (see
Placing your printer).
Make sure t at t e “Up” symbols point in t e
correct direction.
Open t e packaging, take out t e accessory
cassette and unpack it. Pull t e printer out of
t e cardboard box towards you and remove t e
remaining packaging material.
C eck t e printer for any visible transport
damage and completeness. Apart from t is CD-
ROM () t e Quick start guide (), t e power
cable () and t e ribbon () must be included.
If you find any transport damage or if any
accessories are missing, please contact your
dealer.
6

User Guide Installation
Placing your printer
Place t e printer on a solid, flat, surface,
ensuring t at t e printer is positioned in suc
a way t at it can not topple, and t at t ere is
easy access to t e control panel and paper
input devices. Also ensure t at t ere is
sufficient space for t e printed output.
If you expect t at frequent forward and
reverse feeds will occur, you s ould place
t e printer as s own in t e figure, if possible.
The power supply cable may be
damaged if the paper edges
constantly chafe the insulating sheath.
The user must always ensure that there is
sufficient distance between the power
supply cable and the paper.
W en selecting t e printer location, observe t e following additional instructions:
Never place the printer in the vicinity of inflammable gas or explosive
substances.
Do not expose t e printer to direct sunlig t. If you cannot avoid
placing t e printer near a window, protect it from t e sunlig t wit a
curtain.
W en connecting t e computer wit t e printer, make sure not to
exceed t e permitted cable lengt (see Interface specifications).
Ensure sufficient distance between t e printer and any eating
radiators.
Avoid exposing t e printer to extreme temperature or air umidity
fluctuations. Above all take care to avoid t e influence of dust.
It is recommended to install t e printer in a place w ic is
acoustically isolated from t e workplace because of t e noise it may
produce.
7
STOP
STOP

Installation User Guide
Connecting the printer
Connect t e power cable (1) to t e power
inlet of t e printer. Connect t e power cable
plug to a mains socket.
Make sure t at t e printer and t e
computer are switc ed off and connect t e
data cable (2) between t e printer and t e
computer.
The printer by default is provided
with a USB and an Ethernet
interface. For further information about
the interfaces refer to the section
Interfaces.
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1Large Character Printing



User Guide Installation
Switching on the printer
T e power switc for switc ing on t e
printer is located at t e bottom left at t e
front of t e printer w en viewed from t e
front.
After switc ing on, t e printer passes t roug a memory test
during t e initialization p ase. In t e display appears
temporary t e message "SDRAMTEST XXXXX XX ok".
If t e memory test is successful finis ed, t e firmware
number appears in t e display.
After finis ing t e initialization t e printer switc es to online
mode (see Online mode).
9
10
SDRAMTEST
20000 55AA ok
Online
Setup
21 3 4
10
70548
Initializing ...

Inserting the ribbon cassette User Guide
Inserting the ribbon cassette
During the process of initialization after powering on the printer checks if a
ribbon cassette is installed. It also checks during the execution of a print
job the operativeness of the ribbon cassette. These functions mandatory
require the use of the manufacturers original ribbon cassettes (see
Accessories). If other ribbon cassettes were used the message Check
Ribbon appears in the display it is impossible to print.
Before opening the cover, make
sure that the printer is switched
on so that it can execute automatic
preparations for ribbon changing
(widening the print head gap).
Open t e printer top cover.
Cautiously slide t e print ead carriage to
t e left stop (viewed from t e printer
front).
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1 Large Character Printing

User Guide Inserting the ribbon cassette
Move t e coloured friction tabs to t e left
and rig t (direction of t e arrows) as
s own in t e figure and raise t e friction
mec anism.
Raise t e coloured insertion tongue A.
11
A

Inserting the ribbon cassette User Guide
Pull out and remove t e coloured strip A.
Insert t e coloured ribbon tension knob
into t e rig t- and front location of t e
new ribbon cassette. Turn t e knob in t e
direction of t e arrow in order to take up
slack of t e ribbon.
Slig tly tilt t e ribbon cassette forwards
and t read in t e ribbon between t e
coloured insertion tongue and t e ribbon
support (transparent plastic plate).
Align and insert t e cassette into t e
guides on t e left and rig t, t en press
down until it clicks into place.
12
A
B