Tektronix 5 Series Installation and maintenance instructions

5SeriesMSOLowProfile
With Option 5-SEC Enhanced Security
Declassification and Security
ZZZ
Instructions
xx
www.tektronix.com
*P077140700*
077-1407-00

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries or suppliers, and are protected by
national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication supersedes that in all previously published
material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
TekSecure is a trademark of Tektronix; Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.

Table of Contents
Preface .............................................................................................................................................................. iii
Supported products ........................................................................................................................................... iii
About option 5-SEC.......................................................................................................................................... iv
Terms............................................................................................................................................................ v
Memory device clear and sanitize procedures................................................................................................................... 1
Nonvolatile, volatile memory device table terminology.. ............. .. .. .. ............. ............. .. .. .. .. ............. ............................... 1
Memory devices ............................................................................................................................................... 2
Media and data export devices ............................................................................................................................... 6
Resetting the instrument CMOS ............................................................................................................................. 7
Resetting the instrument clock ............................................................................................................................... 8
How to clear or sanitize a working instrument ... ........... .. .. .. ............. ............. .. .. .. ........... .. ........... .. .. .. ............................... 10
Clear the Network Configuration password................................................................................................................10
Clear the network DNS Hostname and description ....................................................................................................... 10
Clear Ethernet port settings.................................................................................................................................. 11
Delete USB port and software update password .......................................................................................................... 11
Run TekSecure and Default Setup .......................................................................................................................... 12
The Clear/Sanitize process is done ......................................................................................................................... 12
How to sanitize a nonfunctional instrument . ............... .. ............... .. .. .. .. ............... .. .. ............... .. .. .. .. ................................. 13
Repair charges................................................................................................................................................. 15
MSO58LP with Option 5-SEC Declassification and Security Instructions i

Table of Contents
ii MSO58LP with Option 5-SEC Declassification and Security Instructions

Preface
This document helps customers with data security concerns to clear or sanitize a 5 Series MSO Low Profile MSO58LP
instrument that has factory option 5-SEC installed.
The instrument has data storage devices (memory and a removable mass storage drive) and data export interfaces (USB and
Ethernet). These instructions describe how to clear or sanitize the memory devices and disable the data output interfaces.
The instructions also describe how to sanitize an instrument that is not functioning.
Reference The procedures in this document are written to meet the requirements specified in:
National Industrial Security Program Operating Manual (NISPOM), DoD 5220.22–M, Chapter 8
Defense Security Service Manual for the Certification and Accreditation of Classified Systems under the NISPOM
Supported products
These instructions cover the following instrument:
MSO58LP with factory installed option 5-SEC
NOTE. Option 5-SEC must be ordered at the same time that you order an instrument.
MSO58LP with Option 5-SEC Declassification and Security Instructions iii

Preface
About option 5-SEC
NOTE. Option 5-SEC must be ordered at the same time you order an instrument.
Option 5-SEC provides the highest level of instrument security for 5 Series MSO products. Option 5-SEC features include:
Oscilloscope hardware is configured to easily declassify the oscilloscope:
The main system memory is easily removed without disassembling the instrument
Data can only be saved to or read from a USB port on the instrument, a mounted network drive, or through the
programmatic interface
Password protection to enable/disable external USB Host and Device ports
Password protection to enable/disable firmware upgrades or downgrades
PasswordprotectiontopreventBIOSmodification and booting from USB flash devices.
iv MSO58LP with Option 5-SEC Declassification and Security Instructions

Preface
Terms
The following terms may be used in this document:
Clear. This eradicates data on media/memory before reusing it in a secured area. All reusable memory is cleared to
deny access to previously stored information by standard means of access.
Erase. This is equivalent to clear.
Media. Storage/data export device. A device that stores or exports data from the instrument, such as a USB flash
drive or USB port.
Sanitize. This removes the data from media/memory so that the data cannot be recovered using any known technology.
This is typically used when the device is moved (temporarily or permanently) from a secured area to a nonsecured area.
Scrub. This is equivalent to sanitize.
Remove. This is a physical means to clear the data by removing the memory device from the instrument. Instructions
are available in the product service manual.
User-Accessible. The user can directly retrieve the memory device contents.
User-Modifiable. The memory device can be written to by the user during normal instrument operation, using the
instrument user interface or remote control.
Volatile memory. Memory that loses data when the instrument is powered off.
Nonvolatile memory. Memory that retains data when the instrument is powered off.
Power off. Some instruments have a “Standby” mode, in which power is still supplied to the instrument. For clearing
data, putting the instrument in Standby mode does not qualify as powering off. For these products, you must either
push a rear-panel OFF switch or remove the power source from the instrument.
Instrument Declassification. A term that refers to procedures that must be undertaken before an instrument can be
removed from a secure environment. Declassification procedures include memory sanitization, memory removal,
and sometimes both.
MSO58LP with Option 5-SEC Declassification and Security Instructions v

Preface
vi MSO58LP with Option 5-SEC Declassification and Security Instructions

Memory device clear and sanitize procedures
Nonvolatile, volatile memory device table terminology
The tables in this section use the following terms:
User data. Describes the type of information stored in the device. Refers to waveforms or other measurement
information representing signals connected to the instrument by users.
User settings. Describes the type of information stored in the device. Refers to instrument settings that can be
changed by the user.
Both. Describes the type of information stored in the device. It means that both user data and user settings are
stored in the device.
None. Describes the type of information stored in the device. It means that neither user data or user settings are
stored in the device.
Directly. Describes how data is modified. It means that the user can modify the data.
Indirectly. Describes how data is modified. It means that the instrument system resources modify the data and that
the user cannot modify the data.
MSO58LP with Option 5-SEC Declassification and Security Instructions 1

Memory device clear and sanitize procedures
Memory devices
The following tables list the volatile and nonvolatile memory devices in the instrument.
Table1:Volatilememorydevices
Type and
minimum size Function
Type of user
info stored
Backed-up
by battery
Method of
modification
Data input
method Location
User
accessible To clear To sanitize
SDRAM ≥16 GB
(All models)
Host processor
memory
User data or
user setting
No Indirectly Written by
processor
system
Module socket
(SODIMM)
on the carrier
interface
assembly
No Unplug the instrument
for at least 30 seconds
Unplug the instrument
for at least 30 seconds
SDRAM ≥4GB Holds active
acquisition data
User data No Indirectly Application
software
operations
Module socket
(SODIMM)
on the carrier
interface
assembly
No Unplug the instrument
for at least 30 seconds
Unplug the instrument
for at least 30 seconds
SDRAM
≥512 MB
Holds video graphics
data
User data No Indirectly Application
software
operations
Acquisition
board
No Unplug the instrument
for at least 30 seconds
Unplug the instrument
for at least 30 seconds
CMOS RAM
≥256 Bytes
Holds clock and BIOS
configuration data
None Yes Indirectly BIOS
operations
Carrier interface
assembly
Yes Push the CMOS clear
button on the bottom
of the instrument
for a minimum of
30 seconds. (See
page 7, Resetting the
instrument CMOS.)
Push the CMOS clear
buttononthebottom
of the instrument
for a minimum of
30 seconds. (See
page 7, Resetting the
instrument CMOS.)
2MSO58LP with Option 5-SEC Declassification and Security Instructions

Memory device clear and sanitize procedures
Table 2: Nonvolatile memory devices
Type and
minimum size Function
Type of user
info stored
Method of
modification
Data input
method Location
User
accessible To clear To sanitize
Linux Solid State
Drive Card
≥80 GB
Host instrument Linux
operating system,
application software,
and user settings, Ethernet
IP and related settings
User settings Indirect Written by
processor
system,
software
operations
Socket (m.2)
on the carrier
interface
assembly
Yes (See page 10, How
to clear or sanitize a
working instrument.)
(See page 10, How to clear or
sanitize a working instrument.)
EEPROM
≥2Kbit
Stores factory data,
maintenance data, user
password
User password Directly settable
from UI or
by using PI
commands
UI, Factory
operations and
programmatic
commands
Acquisition
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
EEPROM
≥2Kbit
Holds AFG calibration
data, USB port access
password
USB Port access
password
Ethernet IP and
related settings
Indirect Factory
operations
AFG riser
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
EEPROM
≥64 Kbit
Holds the front panel USB
configuration
None None Factory
operations
Front panel
LED board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
EEPROM
≥1Kb
Four to six pieces
depending on model
Holds the SODIMM
memory configuration
data (SPD)
None None Factory
operations
Module
socket
(SODIMM)
on the carrier
interface
assembly
and module
socket
(SODIMM)
on acquisition
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
MSO58LP with Option 5-SEC Declassification and Security Instructions 3

Memory device clear and sanitize procedures
Type and
minimum size Function
Type of user
info stored
Method of
modification
Data input
method Location
User
accessible To clear To sanitize
Flash Memory
≥16 Mbit
Two pieces
Holds a part of the
Acquisition FPGA
configuration
None Indirect Application
software
operations
Acquisition
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
Flash Memory
≥128 Mbit
Stores processor
BIOS firmware, BIOS
configuration, and
embedded controller
firmware. The Ethernet
MAC address is stored in
this device.
None Indirect BIOS
operations,
operating
system
operations
and factory
operations
Processor
module board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
Flash Memory
Unspecified size,
three pieces
Stores power supply
configuration data
None Indirect Application
software
operations
Internal to
the UCD9248
power supply
controller
on the
acquisition
board and
carrier
interface
assembly
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
Flash Memory
≥32 KB
Stores power management
controller firmware
None Indirect Application
software
operations
Internal to the
MC9S08 micro
controller
on the
acquisition
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
4MSO58LP with Option 5-SEC Declassification and Security Instructions

Memory device clear and sanitize procedures
Type and
minimum size Function
Type of user
info stored
Method of
modification
Data input
method Location
User
accessible To clear To sanitize
Flash Memory
≥64 KB
Two to four pieces
depending on model
Stores analog board
microcontroller firmware
None Indirect Application
software
operations
Internal to the
MKL14 micro
controller on
the analog
board
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
Flash Memory
≥0.33 Mbit
Stores the processor
carrier FPGA configuration
None None Factory
operations
Internal to
the LCMXO2
FPGA on
the carrier
interface
assembly
No Not applicable, does
not contain user
data or settings.
Clearing would
disable instrument
functionality.
Not applicable, does not
contain user data or settings.
Sanitizing would disable
instrument functionality.
MSO58LP with Option 5-SEC Declassification and Security Instructions 5

Memory device clear and sanitize procedures
Media and data export devices
The following table lists the data export devices in the instrument.
Table 3: Media and data export devices
Type Function
Method of
modification
Data input
method Location User accessible To disable
USB Host ports User storage and recall of
reference waveforms, screen
images, and instrument
setups, and installation of
firmware updates using
removable USB flash drives
Directly User writeable Three USB Host
ports on front of
the instrument;
four USB Host
ports on the back
of the instrument
Yes Use the Utility > Security menu
to disable all USB ports (Host and
Device). Requires a password
(user-created when first disabled)
USB Device port Remote control and data
transfer to a PC
Directly Remote control
using USBTMC
USB Device port
on back of the
instrument
Yes Use the Utility > Security menu
to disable all USB ports (Host and
Device). Requires a password
(user-created when first disabled)
Ethernet Transfer data and remote
control of instrument.
Directly Remote control
using LXI, VISA,
or Socket Server
Ethernet port on
back of instrument
Yes The Ethernet LAN port cannot be
disabled.
6MSO58LP with Option 5-SEC Declassification and Security Instructions

Memory device clear and sanitize procedures
Resetting the instrument CMOS
Do the following steps to reset the instrument CMOS device:
1. Disconnect the instrument power cord.
2. Disconnect all probes and cables.
3. Turn the instrument over so the bottom faces up.
4. Using a small, nonsharp tool, push and hold the indented CMOS reset button for 30 seconds.
5. Turn the instrument over.
6. Set the instrument clock. (See page 8, Resetting the instrument clock.)
MSO58LP with Option 5-SEC Declassification and Security Instructions 7

Memory device clear and sanitize procedures
Resetting the instrument clock
Do the following steps to reset the instrument clock in case the instrument date and time are incorrect, or after a CMOS reset:
1. Connect a keyboard and monitor to the instrument.
2. Power on the instrument.
3. While the instrument is powering on, continuously press the F2 or Delete key until the BIOS Login screen appears.
4. Enter the password (yours or the default password). If you are logging in for the first time, the factory installed
password is Tektronix. Once you have logged in using the factory default BIOS password, create and enter a new
password in accordance with your organization’s policies.
WARNING. MakesurethatyoukeeparecordoftheinstrumentBIOSpassword in your organization’s records. There is no
way for Tektronix to gain access to the instrument BIOS settings once the password is changed from the factory default
value. If you need to return the instrument to Tektronix for service, you must reset the BIOS password back to the factory
default value Tek tronix before sending to the Tektronix Service Center.
5. The Please select a boot device screen appears.
6. Use the down arrow key to select Enter Setup and press Enter.
7. In the Main tab (default), use the down arrow to select System Date. If the date is not current, use the keys as
described on the screen to select and enter correct information in the date fields.
8. In the Main tab (default), use the down arrow to select System Time. If the time is not current, use the keys as
described on the screen to select and enter correct Coordinated Universal Time (UTC) information in the date fields.
Use the Web to determine the current UTC time. (note; Do not enter your local time.)
9. Once the time is set, press the F4 key to save this value and exit the setup screen. The instrument powers on to the
normal oscilloscope view.
10. Double-tap the Date and Time badge in the lower right of the screen.
11. Tap the Time Zone field and select the correct time zone for your instrument location.
8MSO58LP with Option 5-SEC Declassification and Security Instructions

Memory device clear and sanitize procedures
12. Enable the Automatically adjust clock for Daylight Savings Time functionifusedinyourtimezone.
13. Tap outside the menu to close the time zone setting.
MSO58LP with Option 5-SEC Declassification and Security Instructions 9

How to clear or sanitize a working instrument
How to clear or sanitize a working instrument
Run all the following procedures, in order, to clear or sanitize the instrument. You typically clear or sanitize an instrument
when you want to erase files to clear space or turn the instrument over to another person or department.
Clear the Network Configuration password
1. Connect the instrument to a network to which you have access.
2. Enter the instrument’s IP address into a web browser on a PC that has network access to the instrument.
3. Click the Security for Network Configlink on the left side of the screen.
4. Click Submit:
If a password was set for this function, you are requested to enter the password. If the password is accepted, the
password is set to blank (the default setting of the access password fields).
If a password was not set for this function, the screen displays the message that the password was successfully
changed (to a blank password).
Clear the network DNS Hostname and description
1. Connect the instrument to a network to which you have access.
2. Enter the instrument’s IP address into a web browser on a PC that has network access to the instrument.
3. Click the Network Configuration link on the left side of the screen.
4. Delete all text in both of the Host Settings fields.
5. Click the Host Settings Submit button. A message appears stating that the field is empty, and will be configured to
the original factory default value.
6. Click OK. The message closes and the fields are restored to their original factory settings.
10 MSO58LP with Option 5-SEC Declassification and Security Instructions

How to clear or sanitize a working instrument
Clear Ethernet port settings
1. Disconnect the Ethernet cable from the instrument.
2. Connect a keyboard and monitor to the instrument.
3. Open the Utility > I/O menu.
4. In the LAN panel, clear all information from the Host Name,Domain Name,andService Name fields.
5. Click the LAN Reset button.
6. Click OK.
7. Tap Apply Changes. It may take a few moments for the changes to take effect.
8. Tap outside the menu to close it.
NOTE. You can also clear the instrument IP Address settings from the instrument’s web-based interface. Connect the
instrument to your network, enter the instrument’s IP address into a web browser on a PC that is connected to a network
that has access to the instrument, click the Network Configuration link on the left side of the screen, select the Manual
TCP/IP Mode box, clear all information from all fields, and click the Address Settings Submit button.
Delete USB port and software update password
If you have entered a password to enable/disable USB ports and software updates, do the following:
1. Connect a keyboard and monitor to the instrument.
2. Open the Utility > Security > Change Password menu.
3. Enter in the current password in the Current Password field.
4. Tap Delete Password.
MSO58LP with Option 5-SEC Declassification and Security Instructions 11

How to clear or sanitize a working instrument
Run TekSecure and Default Setup
1. Connect a keyboard and monitor to the instrument.
2. Tap Utility > Security on the oscilloscope Menu bar.
3. Tap Run TekSecure to start the process. The TekSecure process takes up to about 10 minutes to run.
4. Push the Default Setup button.
5. Power off the instrument.
NOTE. As the TekSecure function overwrites data in the user-data partition of the SSD, and the old data cannot be
recovered by standard means of access, then running TekSecure may meet your organizations needs for sanitizing and
retaining a working instrument. Your organization must make this decision based on the fact that the other partitions
on the SSD retain some user-related data and files after running TekSecure.
NOTE. You can continue using the oscilloscope after running TekSecure, as TekSecure does not erase or change the
operating system, factory calibration constants, Ethernet settings, or Demo setups.
The Clear/Sanitize process is done
You can now remove the instrument from the secured environment.
12 MSO58LP with Option 5-SEC Declassification and Security Instructions