Teltonika Energy TeltoCharge Instruction manual

Quick User Guide
TeltoCharge

Quick User Guide
TABLE OF CONTENT
1. Download and Set-up
2. Bluetooth Status
3. TeltoCharge Menu
4. Firmware Update
5. Installer Menu
6. Charging Status
7. App Version
8. Authorization
9. Load balancing
10. Connectivity
11. Date &Time
12. LED Indicators
13. Additional Information

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Quick User Guide
DOWNLOAD A
TELTONIKA ENERGY APP
To begin TeltoCharge set-up, download and install
aTeltonika Energy app to your smartphone. The app
is necessary to access and manage smart features
of your EV charger.
Teltonika Energy app is available for download on
Google Play and App Store.

Quick User Guide
PAIR TELTOCHARGE
WITH A SMART DEVICE
Enable Bluetooth on your smart device.
Turn on the Teltonika Energy app.
Press the “Add new device”button.
!Note: With the same smart device you can pair more than one
TeltoCharge EV chargers.
To add a new one, swipe right and press „Add new device“ button.
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Quick User Guide
PAIR TELTOCHARGE
WITH A SMART DEVICE
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1. After you press “Add new device”button, wait
until your phone finds a Teltocharge device.
Then select an EV charger from the list.
2. After a few seconds a pairing table will
pop up requiring a code to complete the
pairing process.
3. Insert last 6 digits of the security code to pair a
phone with the EV charger.

Quick User Guide
PAIR TELTOCHARGE
WITH A SMART DEVICE
If you want to pair a second smart device with
TeltoCharge, first of all, you will need to reboot
the EV charger. Then you will have 5 minutes to
pair a different smartphone.
After you pair the EV charger with the
smartphone, a device recovery window will
open up.
There you will be able to:
1. pair your smart device with all history
settings or
2. restore charger to the default settings.
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Quick User Guide
FINISH THE SET UP
1. Change your TeltoCharge device name.
2. Set you local currency.
3. Set average electricity price for kWh.
4. Press “Continue”button.

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Quick User Guide
FINISH THE SET UP
1. If needed, turn on authorization feature and
add an NFC card (this can be done later).
2. If you decide to enable authorization later
on, press “Confirm”button to finish set-up.
!Note: Enabled authorization allows you to pair the NFC card/tag with
the charger.
The NFC feature enables quick and easy TeltoCharge authorization.

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Quick User Guide
BLUETOOTH STATUS
After a succesfull set-up, a “My Devices”
window with the status “AVAILABLE”will pop
up. This status indicates that your
TeltoCharge is available for connection with
your smart device.
If the status “NOT AVAILABLE”appears, it
indicates that your EV charger is out of
Bluetooth range, or it is paired with another
smart device (only one smart device could
be active at a time).

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Quick User Guide
TELTOCHARGE MENU
1. To access the menu of a TeltoCharge
device, press on the TeltoCharge image in
the “My devices”window.
2. In the main window of the menu you will
see the status of TeltoCharge connection
with your EV. With the slider, you will be able
to authorize yourself.

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Quick User Guide
FIRMWARE UPDATE
To update firmware, first of all download the latest
firmware version from aTeltonika Energy Wiki page.
1. After downloading the latest firmware version,
go to the settings menu at the top right corner.
2. In the menu list, press “Device info”. There you
will find information about your EV charger.

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Quick User Guide
FIRMWARE UPDATE
1. Press “Check for updates”button to open the
firmware update menu.
2. Press “Browse files”and select the ‘.bin’ format
file that you have just downloaded from the
Teltonika Energy Wiki page.

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Quick User Guide
FIRMWARE UPDATE
3. After you select the file, press “Update
firmware”button and wait until update is
completed.
!Note: While update is in progress, your smart devices has to be within the
Bluetooth range (near the EV charger).

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Quick User Guide
INSTALLER MENU
1. To access installer’s menu, open TeltoCharge
menu and go to the settings at the top right
corner.
2. In the settings menu, select “Installer menu”.

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Quick User Guide
INSTALLER MENU
1. To open installer’s menu, an installer is required
to type in the security code. The security
code sticker could be found on the middle
plate of a TeltoCharge device.
2. After typing in the security
code, tick the warning box.
3. Press the “Continue” button.
!Note: Installer menu section must be accessed and used only by installers
or other qualified personnel.

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Quick User Guide
INSTALLER MENU /
MAX POWER FROM GRID
This configuration can be used in two different
ways, depending whether you enable dynamic
load balancing or not.
1. If you have enabled dynamic load balancing,
use this value to set the maximum current per
phase that can be supplied to the whole
electrical installation. Usually this value is the
rated current of the main circuit breaker.
2. If dynamic load balancing is disabled, use this
value to set maximum current that an EV
charger can use depending on the other site
appliances load. That means that the current
should not be higher than 16 amperes (if an 11
kW EV charger is installed) or 32 amperes (if a
7,4 or 22 kW EV charger is installed).

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Quick User Guide
INSTALLER MENU /
SUPPLY VOLTAGE
In case of a need, an installer can change
supply voltage (the voltage between phase
and neutral wires) and set it according to the
voltage of a site.

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Quick User Guide
INSTALLER MENU /
SUPPLY VOLTAGE
The default value for TeltoCharge is set to
230 V +/-10 %. However, an installer can change
the upper/lower voltage tolerance.
!Note: If the input voltage goes over or under the set limits, the EV charger
goes to the error state and stops the entire charging process.

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Quick User Guide
INSTALLER MENU /
THREE PHASE CHARGING
If there is a need for a three-phase EV charging,
an installer can enable it via the app.
If an EV charger is connected to a three-phase
network, single-phase charging can be turned
on by disabling the “Three phase charging”
function.

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Quick User Guide
INSTALLER MENU /
PHASE PRIORITY
With a “Phase priority” function,an installer can
prioritize which phase should be used for a
single-phase charging.