Teltonika ModemCOM User manual

ModemCOM
TMC-10x
Quick Start Guide
V2.1.1.18

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Thank You for urchasing "ModemCOM” from Teltonika Ltd. We ho e you will be ha y using our roduct. Please find a
few minutes to read this Quick Start Guide before beginning to work with “ModemCOM”. This could revent you from
unwanted roblems and save your recious time.
“ModemCOM” is a device designed for data transmission via GSM Network. The design of this modem enables the
connection to your PC through COM interface. Once the modem is connected to the PC, you can get access to the Internet via
one of the data transmission ty e the GSM is su orted. “ModemCOM” su orts the following data-bearers: EDGE, GPRS, CSF,
CSD, HSCSD, and SMS.
PACKAGE CONTENTS
1) Carton.
2) “ModemCOM” modem.
3) RS232 connecting cable.
4) CD with User’s Guide, drivers and Software.
5) External GSM antenna (just u on s ecial orders).
6) AC/DC mains ada ter.
HOW TO START QUICKLY?
Connecting to PC
1) Turn off your PC.
2) Insert the SIM card into modem. Follow the instructions on the device sticker. Make sure, the SIM card is
ushed inside till it fixes.
3) Plug DB9 connector of the serial (RS232) cable into the modem.
4) Plug another end of the serial cable to one of the COM orts of PC.
5) Plug in the AC/DC ada ter to ower su ly socket of “ModemCOM”.
6) Plug in the AC/DC ada ter to ower su ly network.
7) Turn on your PC.
Installing “Modem Control Tool”
1 Fig.
Ste 1 - O en the “ModemCOM” Pack and take only the CD and
lug the CD into the PC CD Drive.
Ste 2 – Wait till the system dis lays the screen “ Select Setu
Langauge”.
Ste 3 - Select English and Click “OK” button. Following TELTONIKA
Home screen will a ear. (1 Fig.)
Ste 4 – Click “Install” button. Following screen will a ear. (2 Fig.)
2 Fig.
Ste 5 – Click “Next” button. Following screen will a ear. (3 Fig.)
3 Fig.
Ste 6 – Select „Com lete“ button. (4 Fig.)
Ste 7 – Click “Next” button. Following screen will a ear.
4 Fig.
Ste 8 - Click “Install” button. (5 Fig.)
5 Fig.
Ste 9 - “Hardware Installation” dialog box will a ear, then ress
“Continue anyway” button in the dialog box. (6 Fig)
6 Fig.
Ste 10 - Enter dial-u connection arameters and ress “Next” in
the o ened dialog. (7 Fig.)
Note: APN, user name and assword ask your GSM o erator!
7 Fig.
8 Fig.
Press “Finish” in the o ened dialog box “Modem Control tool Setu ”.
The installation is done. (8 Fig.)

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Setting u an Internet connection
In this cha ter we will rovide you with general information and rocedures necessary for setting u an Internet
connection in your PC. When using “Modem Control Tool”, the Internet connection settings are determined automatically.
Before you begin make sure that:
• You have a GSM SIM card with activated data transfer service.
• “ModemCOM” is ready to work – SIM card is ushed in, the device is correctly connected to the PC, the
drivers are ro erly installed.
• Dial-u networking is installed on your PC (OS).
• TCP/IP rotocol is installed on your PC.
Then you using “ModemCOM“ you can get access to the Internet via one of this data transmission ty es:
• GPRS/EDGE acket data transfer. In this case you have to know APN, user name and assword.
• CSD/HSCSD data transfer. You have to know a hone number of a dial-u server.
If GPRS/EGDE data transfer is used, you have to set u an APN (Access Point Name), ISP, hone number, if need user
name and assword:
1) Start “Modem Control Tool”.
2) Select “Program settings”.
3) Select “GPRS Settings”.
4) Enter the APN.
5) Before connecting to the Internet you need in “GPRS Settings” window ( “Program Settings” -> “GPRS
Settings”) to set u “ISP” and “Phone Number” (*99#).
Getting connected to the Internet
1. The dial-u connections being set, start “Modem Control Tool” rogram. The rogram can be started also from the
PC deskto (or „Start” -> “Programs” -> “Modem Control Tool“ -> “Modem Control Tool“) while clicking on the shortcut.
When the shortcut will be clicked, “Modem Control Tool” dialog box will be o ened.
Picture 9. “Modem Control Tool” dialog box
2. The rogram should automatically detect a connected modem. If this does not ha en, select “Autodetect” function
in the field “Modem settings”. This function being set, ress “Autodetect Modem” button. The rogram will find a
connected modem. Click “Connect” in order to get access to the Internet.
3. When “Connect” is clicked, the modem will start establishing connection to the Internet.
Sending SMS
Note: lease make sure that SMS service is su orted by your o erator.
Note: lease ensure that SMS centre number is defined it (“Modem Control Tool”, “Program Settings” -> „SMS
Settings“). If it isn’t, ask your GSM o erator for SMS centre number and enter it.
1) Run “Modem Control Tool “.
2) Click “Short Messages Service”.
3) Enter reci ient hone number.
4) Enter the text.
5) Click “Send”.
Wait for a dialog box, which will inform you about successful or unsuccessful rocedure.

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INDICATION
“ModemCOM” has 2 LEDs for indication. They are located at the to art of the device. Due to these indicating LEDs
we can determine in which mode is the device o erating, are there any shortcuts in its functionality or not. The indication
status of the modem is given in the Table 1.
Table 1. Descri tion of modem status
“Power” is on Power su ly is connected
“Status” is green and blinking Modem is owering u
“Status” is green The device is ready to use
“Status” is yellow and blinking No SIM card inside, no PIN code entered or any
ossibility to connect to the GSM Network
“Status” is yellow The device has successfully connected to the Network for
data transfer
TROUBLESHOOTING
1) Problem: “Modem Control Tool” doesn’t detect the modem.
Solution: Check if the device is connected, green LED is on and yellow LED is blinking.
2) Problem: Can’t connect to the Internet,
Solution: Check if you lugged the device to the same COM ort as you installed the driver.
This sign on the ackage means that it is necessary to read a User Manual, which is on the CD before
you start using the device.
This sign on the ackage means, that used electronic and electric equi ment should be stored
se arately.
FINAL NOTES
For more information, lease read “ModemCOM” User Manual, which is found on the CD. If you have faced some
roblems using the device, which you are not able to solve by yourself, you are always welcome to address our technical
su ort de artment by e-mail su o[email protected]. We will be very glad to hel you.