Tendercare Swirl User manual

Swirl Wheelbase & Interface User Manual
Document No: 056-01 v10 Page 1 of 49 April 2020
Swirl Wheelbase Interface User Manual.doc Patent No. GB2552197
Swirl®
WHEELBASE AND INTERFACE
USER MANUAL
IMPORTANT
Please read these instructions carefully before using the Wheelbase or
Interface. In addition, we have a YouTube channel with a series of ‘How to
guides’ to provide a visual demonstration. Please note that these videos are
not a substitute for reading your manual.
QR Code links to video guides:
Swirl Wheelbase:
Serial Number:
TEN/SW……..

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Fig 0.1 Swirl Wheelbase Front View

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Fig 0.2 Swirl Wheelbase Rear View
Fig 0.3 Wheelbase Folded

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Fig 0.4 Seat Interface (Back View)
Fig 0.5 Seat Interface (Front View)

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Fig 0.6 Interface Fitted To Frame
Fig 0.7 Swirl with Modular Seat, Rearward Facing

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Fig 0.8 Swirl with Snappi Seat, Forward Facing
Fig 0.9 Swirl with Snappi Seat, Rearward Facing

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Item
Description
Page
1
Who to contact if you have difficulty
8
2
Introduction
8 - 10
3
Unpacking
10 - 11
4
Preparing the Wheelbase for Use
11
4.1A Unfolding the Frame (hand wheels - pushchairs supplied
after December 2017)
11 - 16
4.1B Unfolding and Folding the Frame (quick release handles -
pushchairs supplied before December 2017)
17 - 22
4.2 Pin Brakes
22 - 23
4.2A Tyres
23
4.2B Push Handle Mounted Attendant Brakes –Hub (Optional
Upgrade)
23 - 25
4.2C Front Locking Castors
25 - 26
4.3 Using the Tilt in Space Facility
27
4.4A Fitting A Seat / Interface
28 - 29
4.4B Removing A Seat / Interface
29 - 30
4.4C How to Operate the Safety Catch
30 - 31
4.5 Switching from Forward Facing to Rearward Facing
31 - 35
4.6 Adjusting the Push Handles
35
5
Accessories
35
5.1 Shopping Basket
35 - 36
5.2 Equipment Carrying Tray
36 - 37
5.3 Sun Canopy
37 - 38
5.4 Frame Padding
38
6
Fitting a Non-Tendercare Seating System
39 - 40
7
Final Checks
40
8
Attendant Pushing
40
8.1 Pushing
40 - 41
8.2 Brakes
41
8.3 Comfort
41
8.4 Lifting and general safety
42

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9
Cleaning
42
10
Maintenance
42
10.1 Routine maintenance
42 - 43
10.2 Six –monthly maintenance
43
12
Transporting the Wheelbase
43
12.1 Preparing Wheelbase for Transport
44 - 46
12.2 Attaching Wheelbase to Vehicle
46 - 48
13
Repairs
48
14
Warranty
49
1: Who to contact in difficulty
Tendercare Ltd.
PO BOX 3091, Littlehampton, BN16 2WF
Tel: [phone] Fax: [phone]
Email: [email protected]
Web: www.tendercareltd.com
2: Introduction
The Wheelbase is made of a strong and lightweight aluminium alloy. It provides tilt in
space and rotation facilities and has 2 fixed rear wheels and 2 castor wheels at the front
for easy steering.
The Interface provides a lightweight, easy to operate, quick release system that can be
fitted to a wide range of special seating systems. Please note the interface requires
additional framework to fit to a seat and been designed to take 19mm (3/4”) aluminium or
mild steel tube.
The interface can be quickly fitted and released from the wheelbase, which can be folded
for transport. The Swirl has been successfully impact tested as a wheelbase and interface
with the Snappi, Snug and Modular seating systems. When fitting third party seating
systems to the Swirl, the manufacturer of the system must carry out a risk assessment
before use.

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Interfacing:
Seat / Interface
Version
Max Carry
Weight (kg)*
Maximum Seat Width
(mm)
Maximum Footrest
Width (mm)
Swirl Wheelbase
50
430
320
Important:
❖Maximum width i.e. the maximum space available for seating systems being
fitted into frame.
❖*Maximum carry weight is defined as the user weight, weight of the seating
system, plus any accessories / equipment which may be fitted or carried on the
wheelbase. Warning: Never exceed the maximum stated carry weight.
Frame Weight: 13.4kg
Swirl Wheelbase Open Dimensions (mm):
A
B
C
985
583
984
Swirl Wheelbase Folded Dimensions (mm):
A
B
C
622
583
546

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All sizes and weights are given as a guide. Tendercare ltd reserves the right to amend
specifications at any time as part of their product development programme.
3: Unpacking
The wheelbase will be delivered in a cardboard box. This measures 680mm wide x
480mm deep x 1030mm high and weighs approximately 15kg.
WARNING:
The transit carton is quite bulky so moving and unpacking must be done with care.
Observe all lifting and handling regulations.
Stand the box upright, making sure it is supported and cannot fall over. Open the box and
remove any packing or packages, which could obstruct the removal of the wheelbase.
Now remove the wheelbase. Please note if you ordered a seat, this will be delivered in a
separate box and will have a separate user manual for operating the seat.
The carton should contain the following items:
Item
Component
QTY.
Yes
No
1
Swirl Wheelbase
1
2
User Manual
1
3
5mm Allen Key
1
4
Fire Resistant Label
1
Important:
❖If you have ordered the Swirl with an interface; this will be supplied fitted to
the frame. The interface can easily be separated by releasing the interface
catch. Please refer to section 4.4A for more information on working with the
interface.

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❖If any items are damaged or missing, please contact Tendercare, either by
email at [e-mail], or by phoning us on [phone] within
36 hours of delivery.
❖If the wheelbase or any of its components are damage, please keep the box
and all packaging.
After unpacking and checking you have all components and they are in good condition,
dispose of the packaging at your local recycling centre. Alternatively retain and reuse.
4: Preparing the wheelbase for use
WARNING:
Keep children clear of the wheelbase during unfolding and folding.
There are two versions of Swirl wheelbase: one with handwheels at the bottom of the side
bar and the other with quick-release handles (as shown in fig 0.1 on page 2). How to fold
and unfold the wheelbase depends upon the version you have. If you are unsure which
version you have, contact Tendercare with your serial number and we will let you know.
4.1A Unfolding the Frame (hand wheels version - pushchairs supplied after
December 2017):
To unfold the Swirl wheelbase, first
place the folded frame onto a flat
surface. Undo the hook & loop strap
which is attached to front anchorage
point (see Fig 4.1A.1, right).
Ensure the brake is on, as this makes
the frame much easier to unfold (see
section 4.2 for details of brake
operation).
Fig 4.1A.1

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Fig 4.1A.2
Lift the fold bar up so that the frame is sitting on
its wheels as shown (Fig 4.1A.2, left).
Push the fold bar forward. The front
wheels will roll forward as the frame
opens. Keep pushing until the slides
lock into place.
Fig 4.1A.3
Fig 4.1A.4
Next lift both the side handle and push handle up
as shown (see Fig 4.1A.4, left)

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Ensure that the notch, in the side
handle pivots, lines up with the small
screw in the frame, as shown (see fig
4.1A.5, right).
Fig 4.1A.5
Fig 4.1A.6
With the notch lined up, tighten the handwheel
until secure.
Repeat for the other side.
Note: It is normal for there to be a little lateral
movement in the push handles when locked.

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Set the push handle to the desired
angle, see section 4.6 for how to adjust
the push handles.
Fig 4.1A.7
Folding the frame (hand wheels version - pushchairs supplied after December
2017):
Always set the brake ON before folding the frame; this will make folding and unfolding the
Swirl easier. For details of how to operate the brake, please refer to section 4.2 of this
manual.
Fig 4.1A.8
Fold the push handle so the push handle
sits against the side handles as shown
(see Fig 4.1A.8, left).
Support the side handle and loosen the
handwheel until the handwheel is
sufficiently tight / no longer turns.
Fig 4.1A.9

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Fig 4.1A.10
Still supporting the side handle, repeat for
the handwheel on the other side. The side
handle should now be free to move.
Fold the side handle forward so it sits over
the front castors as shown (see Fig
4.1A.11, right).
Fig 4.1A.11
Fig 4.1A.12
Attach hook & loop strap to front
anchorage point as shown in Fig 4.1A.12.
Note: this will prevent the handle bar
swinging when you later lift the buggy.

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Place one foot on the rear crossbar of the
frame and take hold of the fold bar as
shown (see Fig 4.1A.13). Lift and pull the
fold bar, this will start to fold the frame.
Fig 4.1A.13
Fig 4.1A.14
Pull the fold bar as far as it will move.
Once fully folded, lower the fold bar to the
floor - the frame will rest on the fold bar
and rear wheels as shown (see Fig
4.1A.14).
IMPORTANT: Do not place the pushchair
down on it’s side for storage of transport as
this may cause damage to the frame and
plastic components. When lifting in or out of
a vehicle make sure the pushchair is placed
on its wheels.
Fig 4.1A.17

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4.1B Unfolding the Frame (quick release handles version - pushchairs supplied
before December 2017):
To unfold the Swirl wheelbase, first place
the folded frame onto a flat surface. Undo
the Hook & loop strap which is attached to
front anchorage point (see Fig 4.1.1, right).
Ensure the brake is on, as this makes the
frame much easier to unfold (see section
4.2 for details of brake operation).
Fig 4.1.1
Fig 4.1.2
Lift the fold bar up so that the frame is
sitting on its wheels as shown (Fig 4.1.2,
left).
Push the fold bar forward. The front wheels
will roll forward as the frame opens. Keep
pushing until the slides lock into place.
Fig 4.1.3

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Fig 4.1.4
Next lift both the side handle and push
handle up as shown (see Fig 4.1.4, left)
Ensure that the notch, in the side handle
pivots, lines up with the small screw in the
frame, as shown (see fig 4.1.5, right).
Fig 4.1.5
Fig 4.1.6
With the notch lined up, push the handle
lock lever down firmly until it locks into
place. This will close the side handle pivots
and lock the side handle into place.
Repeat for the other side.
Note: The handle lock lever can be locked
into any position. We suggest that the
handle lock lever is facing down as shown
in Fig 4.1.6 (left)
Note: It is normal for there to be a little
lateral movement in the push handles when
locked. The tension on the locking lever is
factory set to provide a balance between
ease of use and tension. Do not attempt to
adjust the tension on the locking lever as
this can result in damage to the mechanism.
If there is a problem with the locking lever,
please contact Tendercare ltd for further
assistance.

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Set the push handle to the desired angle,
see section 4.6 for how to adjust the push
handles.
Fig 4.1.7
Folding the frame (quick release handles - pushchairs supplied before December
2017):
Always set the brake ON before folding the frame; this will make folding and unfolding the
Swirl easier. For details of how to operate the brake, please refer to section 4.2 of this
manual.
Fig 4.1.8
Fold the push handle so the push handle
sits against the side handles as shown
(see Fig 4.1.8, left).
Unlock the lower push handle locking lever
on one side of the frame (to unlock, lift the
leaver and the lower push handle joint will
spring open).
Fig 4.1.9

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Fig 4.1.10
Hold the side handle and unlock the handle
lock lever on the other side. The side
handle should now be free to move.
Fold the side handle forward so it sits over
the front castors as shown (see Fig 4.1.11,
right).
Fig 4.1.11
Fig 4.1.12
Attach hook & loop strap to front
anchorage point as shown in Fig 4.1.12.
Note: this will prevent the handle bar
swinging when you later lift the buggy.