Toshiba SmartLink e-STUDIO16 Use and care manual

1
FEATURES AND SPECIFICATIONS
1. SUMMARY .................................................................................................................................. 1-2
2. FEATURES.................................................................................................................................. 1-3
3. INTERNET FAX DISPOSITION................................................................................................... 1-4
POP and SMTP..................................................................................................................... 1-4
Precaution for Internet Transmission .................................................................................... 1-5
Confirmed E-mail Server....................................................................................................... 1-5
4. INTERNET FAX TRANSMISSION OVERVIEW .......................................................................... 1-6
Internet Fax to Internet Fax................................................................................................... 1-6
Internet Fax to/from Client Computers.................................................................................. 1-6
Onramp Gateway Transmission............................................................................................ 1-7
Offramp Gateway Transmission............................................................................................ 1-7
5. COPIER UNIT DESCRIPTION.................................................................................................... 1-8
Rear View.............................................................................................................................. 1-8
Operation Panel .................................................................................................................... 1-9
6. SPECIFICATIONS..................................................................................................................... 1-10
Transport Protocol............................................................................................................... 1-10
Phonebook .......................................................................................................................... 1-10
Data Format ........................................................................................................................ 1-10
7. LIMITATIONS ............................................................................................................................ 1-12
FUNCTION SETTINGS
1. TCP/IP CONFIGURATION SETUP ........................................................................................... 2-3
BootP/DHCP [PROGRAM], [0], [3], [0], [4], [0], [2], [0], [1] ..................... 2-4
IP Address [PROGRAM], [0], [3], [0], [4], [0], [2], [0], [2] ..................... 2-5
Subnetmask [PROGRAM], [0], [3], [0], [4], [0], [2], [0], [3] ..................... 2-6
Default Gateway [PROGRAM], [0], [3], [0], [4], [0], [2], [0], [4] ..................... 2-7
Host Name [PROGRAM], [0], [3], [0], [4], [0], [2], [0], [5] ..................... 2-8
2. E-MAIL ACCOUNT SETUP ....................................................................................................... 2-9
E-mail Address [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [1] ................... 2-10
Error E-mail Forward Address [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [2] ....................2-11
Receive Mode [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [3] ................... 2-12
POP Server Address [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [4] ................... 2-13
POP Time [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [5] ................... 2-14
POP Login Name [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [6] ................... 2-15
POP Password [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [7] ................... 2-16
SMTP Server Address [PROGRAM], [0], [3], [0], [4], [0], [5], [0], [8] ................... 2-17
3. E-MAIL PROPERTIES SETUP................................................................................................ 2-18
Print Text Body [PROGRAM], [0], [1], [0], [4], [0], [1] ............................... 2-20
Body Page Limit [PROGRAM], [0], [1], [0], [4], [0], [2] ............................... 2-21
Send MDN [PROGRAM], [0], [1], [0], [4], [0], [3] ............................... 2-22
Print Header [PROGRAM], [0], [1], [0], [4], [0], [4] ............................... 2-23
Print E-mail Error [PROGRAM], [0], [1], [0], [4], [0], [5] ............................... 2-24
Print DSN [PROGRAM], [0], [1], [0], [4], [0], [6] ............................... 2-25
Print MDN [PROGRAM], [0], [1], [0], [4], [0], [7] ............................... 2-26
Request DSN [PROGRAM], [0], [1], [0], [4], [0], [8] ............................... 2-27
E-mail to FAX Gateway [PROGRAM], [0], [1], [0], [4], [0], [9] ............................... 2-28
Gateway Print [PROGRAM], [0], [1], [0], [4], [1], [0] ............................... 2-29
Gateway Security [PROGRAM], [0], [1], [0], [4], [1], [1] ............................... 2-30
Confirmation Timer [PROGRAM], [0], [1], [0], [4], [1], [2] ............................... 2-31
Message Size Limit [PROGRAM], [0], [1], [0], [4], [1], [3] ............................... 2-32
TABLE OF CONTENTS

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4. SCAN TO MAIL SETUP........................................................................................................... 2-33
Scan Resolution [PROGRAM], [0], [1], [0], [5], [0], [1] ............................... 2-34
Message Size Limit [PROGRAM], [0], [1], [0], [5], [0], [2] ............................... 2-35
5. ONRAMP GATEWAY SETUP.................................................................................................. 2-36
How the Onramp Gateway transmission works....................................................................... 2-36
How to setup for the Onramp Gateway ................................................................................... 2-37
6. OFFRAMP GATEWAY SETUP ................................................................................................ 2-38
How the Offramp Gateway transmission works....................................................................... 2-38
How to send a document using Offramp Gateway.................................................................. 2-39
How to setup for the Offramp Gateway ................................................................................... 2-40
7. ADDITIONAL FUNCTIONS ..................................................................................................... 2-41
FTP Server Login Name [PROGRAM], [0], [3], [0], [4], [0], [6], [0], [1] ................... 2-42
FTP Server Login Password [PROGRAM], [0], [3], [0], [4], [0], [6], [0], [2] ................... 2-43
LAN FAX [PROGRAM], [0], [3], [0], [4], [0], [7], [0], [1] ................... 2-44
MAIL SERVER SETUP
MAIL SERVER SETUP ................................................................................................................... 3-2
1. LOTUS DOMINO ....................................................................................................................... 3-3
Installing Domino Server ........................................................................................................... 3-4
Installing Domino Server....................................................................................................... 3-4
Setting Up Domino Server .................................................................................................... 3-5
Changing the Startup option for Domino Server's Service ................................................... 3-6
Configuring Domino Server ....................................................................................................... 3-7
Installing Notes Clients ......................................................................................................... 3-7
Configuring Domino Server................................................................................................... 3-8
Creating Notes User ................................................................................................................ 3-15
Memorandum on Domino Environment................................................................................... 3-17
2. SENDMAIL AND QPOPPER ................................................................................................... 3-18
Configuring Sendmail .............................................................................................................. 3-19
Installing Sendmail.............................................................................................................. 3-19
Running Sendmail............................................................................................................... 3-19
Creating a sendmail.cf file for Sendmail ............................................................................. 3-20
Contents of files using sendmail with iFax .......................................................................... 3-21
Configuring Qpopper ............................................................................................................... 3-23
Installing Qpopper............................................................................................................... 3-23
3. QMAIL...................................................................................................................................... 3-24
Configuring Qmail.................................................................................................................... 3-25
Installing and setting Qmail................................................................................................. 3-25
Qmail's Configuration Files ................................................................................................. 3-27
Installing and setting qmail-pop3d ...................................................................................... 3-28
4. MICROSOFT EXCHANGE SERVER ...................................................................................... 3-29
Configuring DSN Server .......................................................................................................... 3-30
Creating new DSN server name ......................................................................................... 3-30
Creating Internet Mail Service............................................................................................. 3-32
Configuring Microsoft Exchange Server .................................................................................. 3-32
Installing Microsoft Exchange Server.................................................................................. 3-32
Creating Internet Mail Account for Users ............................................................................ 3-34
5. ABOUT CLIENT MUA.............................................................................................................. 3-35

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TROUBLESHOOTING
TROUBLESHOOTING .................................................................................................................... 4-2
1. ERROR MESSAGE ................................................................................................................... 4-3
Check E-mail Error .................................................................................................................... 4-4
Input Error.................................................................................................................................. 4-5
Others ........................................................................................................................................ 4-6
Internet Fax Transmission Error ................................................................................................ 4-7
Internet Fax Reception Error ..................................................................................................... 4-8
2. ERROR CODES PRINTED ON REPORTS............................................................................... 4-9
Transmit Code ........................................................................................................................... 4-9
Receive Code .......................................................................................................................... 4-10
APPENDIX
1. LIST AND REPORT................................................................................................................... 5-2
E-mail Notification Reports Print Format ................................................................................... 5-2
DSN Report........................................................................................................................... 5-2
MDN Report .......................................................................................................................... 5-4
Alert Report ........................................................................................................................... 5-5
Transmission/Reception Journal (Communication Journal) ................................................. 5-6
List and Report Print Format ..................................................................................................... 5-6
Memory Transmission Report ............................................................................................... 5-9
Reservation List .................................................................................................................. 5-10
Multi-Address Transmission Report .................................................................................... 5-12
Preset Dialing Number Lists ............................................................................................... 5-13
Function List........................................................................................................................ 5-18
Menu List............................................................................................................................. 5-20
Power Failure List ............................................................................................................... 5-22
Power Failure List (Receiving the E-mail from SMTP)........................................................ 5-23
2. USER FUNCTION SETTING INITIAL VALUE LIST ................................................................ 5-24

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1-1
1
FEATURES AND
SPECIFICATIONS
1. SUMMARY ....................................................................................................................... 1-2
2. FEATURES ...................................................................................................................... 1-3
3. INTERNET FAX DISPOSITION ....................................................................................... 1-4
POP and SMTP........................................................................................................... 1-4
Precaution for Internet Transmission.......................................................................... 1-5
Confirmed E-mail Server............................................................................................. 1-5
4. INTERNET FAX TRANSMISSION OVERVIEW............................................................... 1-6
Internet Fax to Internet Fax......................................................................................... 1-6
Internet Fax to/from Client Computers........................................................................ 1-6
Onramp Gateway Transmission ................................................................................. 1-7
Offramp Gateway Transmission.................................................................................. 1-7
5. COPIER UNIT DESCRIPTION ........................................................................................ 1-8
Rear View.................................................................................................................... 1-8
Operation Panel .......................................................................................................... 1-9
6. SPECIFICATIONS ......................................................................................................... 1-10
Transport Protocol..................................................................................................... 1-10
Phonebook................................................................................................................ 1-10
Data Format .............................................................................................................. 1-10
7. LIMITATIONS ................................................................................................................. 1-12

1
1-2 FEATURES AND SPECIFICATIONS
1. SUMMARY
The Internet Fax enables your machine to transmit the document through the Internet or Intranet. This
enables the machine to transmit the document as an E-mail between other Internet Fax machines and
computers.

1-3
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2. FEATURES
The Internet Fax Unit has following features.
Sending a document as an E-mail through the Internet:
This machine can send a document as an E-mail through the Internet. The scanned image is transferred
to the TIFF images and sent as attached file of an E-mail.
Automatic receiving and manual receiving of an E-mail:
This machine can automatically or manually check the e-mail server to see whether an E-mail has been
delivered. If an E-mail has been received, the machine will print out the E-mail.
75 one touch key to E-mail:
The remote party’s E-mail address data can be registered to a one touch key. E-mail options can be
registered for each address.
300 abbreviated dial numbers to E-mail:
E-mail addresses can be assigned to 300 abbreviated dial numbers in the range from No. 001 to 999.
Multi-address transmission function to E-mail:
Transmissions of the same document to multiple E-mail addresses (up to 375 addresses) are possible
using one operation sequence, in which preset abbreviated dial numbers (300), and one touch dial keys
(75) can be used. When the multi-key is specified, key pad dialing of up to 1000 digits, or 100 locations,
is also possible.
Relay transmission to E-mail (Onramp GatewayTransmission):
The e-STUDIO16/20/25 can serve as a relay station in relay transmission transactions to E-mail address
end stations.
Offramp Gateway Transmission:
The e-STUDIO16/20/25 can be used as a Hub Station to forward E-mails from your client computer or
Internet Fax machine to the any facsimiles through the public switched telephone network.
Error E-mail Transmission:
The E-mail that cannot be printed by the machine can be forwarded to another E-mail address.
Supporting DSN (Delivery Status Notification):
Transmission result is retrieved from received DSN message and stored into Activity Report as a
transmission report. This machine automatically print the DSN message.
Supporting MDN (Message Disposition Notification):
An MDN request is added in the mail header of E-mails. If the machine receives the image data which
exceeds the capability of this machine, the machine responds with a failure in the MDN message back to
the original sender.
Additional Functions:
Enables to configure the FTP (File Transfer Protocol) login name and the password for the LAN-FAX
utility, and frame type for the Novell communication, etc.

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1-4 FEATURES AND SPECIFICATIONS
3. INTERNET FAX DISPOSITION
Before connecting the network, read this section to understand the Internet Fax functions.
POP and SMTP
The available functions depend on whether this machine is set up to use the POP or SMTP for retrieving
E-mail from a mail server.
POP (Post Office Protocol) and SMTP (Simple Mail Transfer Protocol):
“SMTP” is a server protocol for sending E-mail messages between servers. Usually the E-mail
systems that transfer E-mails over the Internet use SMTP to send messages from one server to
another. Then the E-mail message can be retrieved with an E-mail client using either “POP” or
“IMAP”. “POP” is a protocol used to retrieve E-mail from a mail server.
When this machine use POP for the Receive Mode:
This machine works as a POP client (MUA). Similar to most e-mail applications, this machine use
POP for receiving an E-mail message and SMTP for sending an E-mail message.
When this machine use SMTP for the Receive Mode:
This machine works as one of the mail servers (MTA). The machine can transfer an E-mail message
in the SMTP transmission.
Thefollowingtable shows theavailablefunctions according tothetype of theprotocolsset for theReceive
Mode.
If the use of the Offramp Gateway function is not necessary, it is recommended that the Receive Mode is
set to “POP” because some settings will be required to be set on the mail server if the Receive Mode is
set to “SMTP”. For more information about the Offramp Gateway function, see “Chapter 3 FUNCTION
SETTINGS - Offramp Gateway Setup”.
Functions Receive Mode
POP SMTP
Send a document as an E-mail Yes Yes
Automatic receiving of an E-mail Yes Yes
Manual receiving of an E-mail Yes No
One Touch Keys to E-mail Yes Yes
Abbreviated Dial Numbers to E-mail Yes Yes
Multi-address transmission to E-mail Yes Yes
Relay Transmission to E-mail (Onramp Gateway) Yes Yes
Offramp Gateway No Yes
Error E-mail Transmission Yes Yes

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1
The following table shows the list of E-mail servers supported with the Internet Fax kit.
Precaution for Internet Transmission
Transmission using the Internet Fax function are the same as E-mail transmissions. Before you start to
usetheInternet Faxfunction,it isrecommendedthat youreadthis sectionandunderstand the precautions
for Internet Transmission.
• The Internet Fax sends a document to the e-mail server of Internet and it does not send via the
PSTN alike regular facsimile transmissions.
• An error mail is sent back from the mail server when the E-mail document fails to be forwarded to
the recipient.
• An error mail sometimes is not sent back even if the E-mail has failed. It is highly recommended
to confirm that the document has been received by the recipient.
• The Internet transmission has low security. It is recommended that you use regular facsimile
transmission when a confidential document is sent.
• It may take a considerable amount of time for the recipient to receive the document because of the
line traffic in the Internet.
• If the document being transmitted has a large amount of data it may not be successfully sent due
to the configuration of the E-mail server.
Confirmed E-mail Server
Note
The mail server listed above may, or may not be used depending on your environment.
Server Name Version
1 Sendmail 8.9.1
Qpopper 3.0.2
2 Sendmail 8.9.3
Qpopper 3.0.2
3 Microsoft Exchange 5.5
4 Qmail 1.03
5 LotusDomino 5.0.1a(Intl)