TouchTunes Virtuo 700259-001 Assembly instructions

Installation and Setup Guide

Disclaimer
Document Part Number: 900475-001 Rev 11 December 2014
TouchTunes and the TouchTunes logo are trademarks of TouchTunes Interactive Networks.
All other brand and product names are trademarks or registered trademarks of their respective
corporations.
The mention of any product does not constitute an endorsement by TouchTunes Interactive Networks.
This manual is furnished under a lease agreement and may only be copied or used within accordance
withthetermsofsuchleaseagreement.Thecontentofthismanualisfurnishedforinformationaluseonly,
is subject to change without notice, and should not be construed as a commitment by TouchTunes
Interactive Networks. TouchTunes Interactive Networks assumes no responsibility or liability for any
errors or inaccuracies that may appear in this document.
Except as permitted by such lease agreement, no part of this publication may be reproduced, stored in
any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, recording, or
otherwise, without prior written consent of TouchTunes Interactive Networks.
Changes are periodically made to the information herein; these changes will be incorporated into new
editions of this publication. TouchTunes may make improvements and/or changes in the products and/or
software programs described in this publication at any time.
If you have comments on this manual or the products it describes, address them to:
TouchTunes Interactive Networks
Attention: Publications
400 Sainte Croix Avenue, Suite 200 E
Montreal, Quebec, Canada H4N 3L4
Service Hotline: [phone]
Fax: [phone]
TouchTunes may use or distribute whatever information you supply in any way it believes appropriate
without incurring any obligations to you.
Copyright © 2014 TouchTunes Interactive Networks.All rights reserved, including those to reproduce this
publication or parts thereof in any form without permission in writing from TouchTunes Interactive
Networks.

Contents
1 Welcome 7
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Disclaimer and Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Contacting TouchTunes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2 Introducing Virtuo 11
Introducing Virtuo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Virtuo Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Exterior Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Visual Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Interior Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Virtuo Computer Panel Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Key Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Key Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Payment Means . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cable Routing and Intuitive Color Coding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Cable Management Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
User Interface - Play More! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Touch Screen Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Local Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Content Sorting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Artist Top Hits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Context Sensitive Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scrubber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
New Search Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Playlist Builder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

4
Visible Play Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Two Screen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Live Equalizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Show Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Custom Music Programming (CMP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
New Boot Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Expanded Language Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Improved myTouchTunes Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
HD Attract Video Loops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
myTouchTunes Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Improved Sound using Bass Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Terms of Use Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Owner Profile Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
3 Pre-Installation 43
Unpacking and Checking Virtuo Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Setting Up a Broadband Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Preparing Tools for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
4 Installing Virtuo 49
Moving Virtuo to its Mounting Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Wall-Mounting the Virtuo SmartJuke . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Installing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Accessing the Cable Channel for Virtuo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Connecting Virtuo to the Broadband Network (Internet) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Setting up TouchTunes Wireless Broadband . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Connecting Audio Speakers to Virtuo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Connecting Power to Virtuo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Tightening the Wire Strain-Relief Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Closing the Virtuo Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Activating the Virtuo Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
5 Activating Virtuo 65
Power on Virtuo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Configure Virtuo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Perform an Auto-Adjust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Calibrate the Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Select the Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Select the Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Choose the Virtuo Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Choose the Calling Window and Connection Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Verify the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Update the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Installation Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Corruption in the ID Chip or Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Serious System Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

5
6 Setting up your Virtuo 79
Activating the Operator Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Setting Up the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Setting the Remote Control ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Learning the Remote ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Remote Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Relocating the Wireless Remote Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Configuring the Bill Acceptors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Testing the Payment Acceptors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Testing the Bill and Coin Acceptors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Testing the Credit Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Enabling Bass Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Connecting an External Audio Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Requirements for Connecting to an External Audio Source . . . . . . . . . . . . . . . . . . . . . . . .91
Connecting a Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Adjusting Touch Screen Brightness and Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Re-applying Filters and Credit Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Setting the Lighting Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Setting Local Favorites Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Setting Custom Music Programming (CMP) Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Changing Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Do Not Apply Stickers to the Virtuo Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101
Adding Your Owner Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
7 Service and maintenance 103
Important Safety Instructions and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
About the Virtuo Maintenance Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
List of Available Virtuo FRU (Field-Replaceable Unit) Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing a Payment Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing a Bill Acceptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
8 Bridging Virtuo’s Internal Amplifier 109
About Amplifier Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Bridged Amplifier Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
How to Bridge the Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Bridging Safety Considerations and Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Troubleshooting Amplifier Bridging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
9 Connection Diagrams 115
USB Connection Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

6

Virtuo Installation and Setup Guide 900475-001 Rev 11
1
Welcome
This section introduces Virtuo, provides important safety information, and describes how to get customer support.
Topics
Welcome
About This Guide
Disclaimer and Important Safety Information
Contacting TouchTunes

Virtuo Installation and Setup Guide
Welcome
Welcome
8
Welcome
Congratulationsonyour purchase ofVirtuo,theworld’sfirstSmartJuke.Virtuo’snewdesignconceptand appearance
introduces new features that will revamp the user experience as well as attract new users.
About This Guide
This guide is intended for Operators of TouchTunes digital jukeboxes and their technicians, and TouchTunes
technical support and field service personnel. It provides important information about the installation, setup, and
operation of your new Virtuo.
This manual refers to the following models:
• Virtuo 700259-001
• Virtuo 700259-002
• Virtuo 700270-001
Disclaimer and Important Safety Information
TouchTunes Interactive Networks is not responsible for any damage resulting from the improper installation or
connection of test kit components or any other external equipment to your kit. Nor is TouchTunes responsible for any
damage caused during shipment (except the shipment to the original purchaser) or any damage caused by:
• impacts, fluids, fire, flood, wind, earthquake, lightning or similar disaster
• unauthorized modifications, attachments or peripherals, improper use, environment, installation or electrical
supply
• improper maintenance
• any other misuse, abuse, or mishandling
IMPORTANT SAFETY INSTRUCTIONS
Familiarize yourself with this important safety information before proceeding with product installation.
• READ THESE INSTRUCTIONS.
• KEEP THESE INSTRUCTIONS.
• HEED ALL WARNINGS.
• FOLLOW ALL INSTRUCTIONS.
The Lightning Flash with arrow head symbol within an equilateral triangle is intended to alert the user
to the presence of un-insulated "dangerous voltage" within the product enclosure that may be of
sufficient magnitude to constitute a risk of shock to persons".
The exclamation point within an equilateral triangle is intended to alert the user to the presence of
important operating and maintenance (servicing) instructions in the literature accompanying the
product".
WARNING: Do not defeat the safetypurposeofthepolarized or grounding-type plug.A polarized plug
has two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug
does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

Welcome
Disclaimer and Important Safety Information
Virtuo Installation and Setup Guide
9
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS
APPARATUS TO RAIN OR MOISTUREAND OBJECTS FILLED WITH LIQUIDS, SUCHAS VASES,
SHOULD NOT BE PLACED ON THISAPPARATUS
DO NOT USE THISAPPARATUS NEAR WATER.
WARNING: TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, THISAPPARATUS SHALL
BE CONNECTED TO A MAINS SOCKET OUTLET WITH A PROTECTIVE EARTHING
CONNECTION.
WARNING: The speaker output of this unit can exceed 10 Watts and could cause a shock injury.
Connection to speakers should be performed by a skilled person in compliance with local building
codes. Class 2 wiring is required for speaker cables. Use of external speakers outside the ratings
stated at the speaker jack may result in a shock injury or damage to the unit, or equivalent.
CAUTION: Do not use Virtuo immediately after transferring the unit from a cold place to a warm place
as condensation may have occurred on internal components. Wait for the unit to reach room
temperature before using it.
IMPORTANT: See product enclosure for safety-related markings.
TO COMPLETELY DISCONNECT THIS APPARATUS FROM THE AC MAINS, DISCONNECT THE
POWER SUPPLY CORD PLUG FROM THE AC RECEPTACLE
THE MAINS PLUG OF THE POWER SUPPLY CORD OR APPLIANCE COUPLER SHALL REMAIN
READILY ACCESSIBLE
No serviceable parts inside, please contact TouchTunes Customer Support for service.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the manufacturers instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
To disconnect this apparatus unplug from the mains plug, access to the mains plug should be readily
accessible after the installation.

Virtuo Installation and Setup Guide
Welcome
Contacting TouchTunes
10
Contacting TouchTunes
If you need help with or have questions about this document, contact TouchTunes by:
• using the email links on the Contacts page on the TouchTunes Dashboard at
https://operator.touchtunes.com.
• calling the TouchTunes 24/7 Service Hotline at 847-353-1954.
To help us assist you more effectively with problem reports, the following information may be required when
contacting TouchTunes Support:
• SmartJuke ID.
• SmartJuke model.
• The serial number of any component you believe to be defective.
• The date/time of the problem.
• Actions performed immediately before the problem occurred.
• Any additional comments.
If you need assistance with this or any other TouchTunes product, please call or email technical support. We value
your comments.

Virtuo Installation and Setup Guide 900475-001 Rev 11
2
Introducing Virtuo
This section introduces the exterior, interior and software features of your new TouchTunes Virtuo SmartJuke.
Topics
Introducing Virtuo
Virtuo Features Overview
Exterior Features Overview
Interior Features Overview
•Computer
•Virtuo Computer Panel Connections
•I/O Board
•Amplifier
Remote Control
Payment Means
Cable Routing and Intuitive Color Coding
User Interface - Play More!

Virtuo Installation and Setup Guide
Introducing Virtuo
Introducing Virtuo
12
Introducing Virtuo
TouchTunes introduces the world’s first SmartJuke—a revolutionary next-generation entertainment platform, with
new features designed to enhance the customer experience and attract new TouchTunes users.
The TouchTunes Virtuo,
more than just a jukebox.
Virtuo is a SmartJuke—a
multimedia entertainment
platform that enhances
patrons’ entertainment
experience

Introducing Virtuo
Virtuo Features Overview
Virtuo Installation and Setup Guide
13
Virtuo Features Overview
Display
High definition 26-inch wide screen with 16x9 aspect ratio provides more area to present rich content and enhance
the music search and selection experience for the consumer.
High Intensity LED Array
Separate from the user interface, the LED panel allows information to be displayed to an extended audience, even
when the unit is in pause mode.
Onboard Camera
A high definition still and video camera enables patrons to interact with mobile and web communities live from the
location.
Light Show
Multi-zone, 16-million color, high intensity light show offers high visibility in low light settings, and clearly identifies
Virtuo as an interactive device—a SmartJuke.
Crisp Internal Design
Virtuo’s internal design provides a cleaner and safer layout for maintenance, featuring:
• color-coded components and cabling
• new labeling
• tangle-free cabling
• serviceable parts
Amplification
A dual amplifier with integrated power supply provides world class audio for 2 independently controllable zones. A
third independently controllable zone can be used with external amplification.
Fan-less Design
Virtuo’s coolingsystemis an industrialdesignusing passivecoolinggreatly reducesnoiseand makes itthe“greenest”
out-of-home entertainment platform on the market.
More Powerful CPU and GPU
Virtuo’s 64-bit CPU and dedicated graphics accelerator provide greater than ever performance and superior graphics.
High Capacity Storage
With a high resilience 500-gigabyte hard drive, Virtuo allows for the local storage of more music and multimedia
content reduces the need for download and decreases response time when playing a song.
Bezel-less Front Panel
A modern and sleek industrial design conveying a single glass panel represents a distinctive and classy upgrade to
existing products, increasing the potential to reach up-scale locations.
Compatibility with Ovation Mounting Bracket
Virtuo can be mounted on the same wall bracket used by Ovation jukeboxes, allowing for a rapid swap and upgrade
process.

Virtuo Installation and Setup Guide
Introducing Virtuo
Virtuo Features Overview
14
TouchTunes Wireless Broadband
TouchTunes wireless broadband enables operators to connect their jukeboxes to the Internet with a wireless high
speed connection. This gives you:
• real-time customer access to the entire TouchTunes catalog through TuneCentral
• customer access to myTouchTunes from jukeboxes and access to personalized playlists
• fasterdatatransfers and communicationswiththe Operator Dashboard,includingmusic downloads, settings
modifications and Network Diagnostic System (NDS)
• improved song recommendation quality
• expanded advertisement capabilities
• credit card reader functionality

Introducing Virtuo
Exterior Features Overview
Virtuo Installation and Setup Guide
15
Exterior Features Overview
Virtuo’s visual features make the statement that this is more than a jukebox, with attractive visual components that
invite and attract patrons to come and Play More!
TOUCH SCREEN,
BRAND BAR
PAYMENT
BACKLIT PLAY
WALL WASH
PAYMENT
26” touch screen,
programmable LED
array, camera
FRONT LIGHTING
a continuous light that dims
upon user interaction;
customizable light color
LED ARRAY PANEL,
CAMERA HOUSING PANELS
black is standard;
painting or decal
customizable by
application
a programmable
vertical light
BUTTON
button functionality
is tied to on-screen
user interface
AREA
blue lighting,
backlit payment
icons signal when it is time
for a transaction to take place
CURTAIN

Virtuo Installation and Setup Guide
Introducing Virtuo
Exterior Features Overview
16
Visual Components
• RIM lights: 16-million color light show
• Reflective wall wash: 6 dimmable zones provide a colorful aura
• LED panel: 16-million color LED display area for displaying additional graphics
• Brand bar backlight: single-color LED light strip illuminating the TouchTunes logo
• Payment curtain: gradient lighting strip for illumination of the payment mechanisms
• Touch screen monitor: a bigger than ever (26-inch), 720p monitor for displaying and selecting titles
• Play button backlight: outer lighting ring illuminates a familiar “push to play” button
• Camera: allows for patron interaction with others live from the venue
Virtuo’s chassis is a cast aluminum cabinet with top, bottom, left and right injection-mold plastic panels that provide
a sleeve that covers the door frame.
Edge lighting for bill acceptors and credit card reader illuminates the acceptors to show where payment is made.
A dedicated Play button with the symbol commonly used for consumer audio/video electronics provides patrons a
familiar means of playing their songs, as well as giving them tactile feedback.

Introducing Virtuo
Interior Features Overview
Virtuo Installation and Setup Guide
17
Interior Features Overview
This figure illustrates the locations of Virtuo’s major internal components.
Interior view: door and cabinet
1. LED panel
2. Touch screen
3. Payment acceptors
4. Power supply unit
5. Computer
6. I/O board
7. Power strip
8. Amplifier
1
2
3
4
5
6
7
8

Virtuo Installation and Setup Guide
Introducing Virtuo
Interior Features Overview
18
Computer
The central computer in your Virtuo SmartJuke is a
specially designed computer mounted inside Virtuo
that runs the unit. Like a regular laptop or desktop
computer, the computer contains a hard drive and USB
connectors for attaching peripherals.
To conserve space, the computer has connectors on
its left and right panels. Two LEDs on the top panel
provide indications of power status and hard drive
activity.
See Virtuo Computer Panel Connections to identify the
components and connections on the computer for your
Virtuo SmartJuke.
Computer
COMPUTER
P/N: 300759-001
REV:
SERIAL NUMBER
PWRHDD
OPTICAL
POWER HARD DISK
900698-001 R00
RST
MIC 2
ZONE 1ZONE 2ZONE 3
MONITOR
HDMI
LAN
SERIAL
LINEIN MIC1
DVI
LED
MODEM PHOTOBOOTH
2
USB 3.0
1
RESERVED
FOR FUTURE
APPLICATIONS
2
USB 3.0
1
USB
6 5 4 3
9 10
USB
78
USB
LED ARRAY
CAMERA
CARD READER
I/O BOARD
USB
6543

Introducing Virtuo
Interior Features Overview
Virtuo Installation and Setup Guide
19
Virtuo Computer Panel Connections
COMPUTER
P/N: 300759-001
REV:
SERIAL NUMBER
PWRHDD
OPTICAL
POWER HARD DISK
900698-001 R00
RST
MIC 2
ZONE 1ZONE 2ZONE 3
MONITOR
HDMI
LAN
SERIAL
LINEIN MIC1
DVI
LED
MODEM PHOTOBOOTH
2
USB 3.0
1
RESERVED
FOR FUTURE
APPLICATIONS
2
USB 3.0
1
USB
6 5 4 3
9 10
USB
78
USB
LED ARRAY
CAMERA
CARD READER
I/O BOARD
USB
6543
Audio
ports
Ethernet
port
DVI
out
HDMI
out
USB 3.0
ports
RS232
port
6 pin
power
connector
24 pin
power
connector
hard disk
drive
USB ports
Status LEDs
Yellow = hard drive activity
Green = power
Reset
button
USB
ports

Virtuo Installation and Setup Guide
Introducing Virtuo
Interior Features Overview
20
I/O Board
The I/O board is an interface between the SmartJuke computer and Virtuo’s other components, providing controls
and status indicators. Refer to the following figure to identify all components and connections on the I/O board for
your Virtuo.
GPower button
HVolume up/down buttons
IManager button
JWired remote
KZone 1 audio
LZone 2 audio
MZone 3 audio
NAux input
OMic 1 input
PMic 2 input
QDMX light show
RStatus LEDS
SDiagnostics
Over temperature
Wired remote activity
Bill acceptor activity
Coin acceptor activity
24VDC switching power status
12VDC switching power status
24VDC power status
G
H
I
JKLMNOPQ
FRONT PANEL
S
ABCD
ASquid (main)
BSquid (auxiliary)
CDisplay DC power out
DDC power input
EUSB port
FHDMI audio port
RIGHT-HAND PANEL
TOP PANEL
F
E