Transition Networks SISPM1040-384-LRT-C User manual

Transition Networks Install Guide, SISPM1040-362-LRT and SISPM1040-384-LRT-C
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SISPM1040-384-LRT-C and SISPM1040-362-LRT
Managed Hardened PoE+ Switches
SISPM1040-384-LRT-C SISPM1040-362-LRT
Install Guide
33727 Rev. G

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33727 Rev. G https://www.transition.com Page 2 of 51
Safety Warnings and Cautions
These products are not intended for use in life support products where failure of a product could reasonably be expected to result
in death or personal injury. Anyone using this product in such an application without express written consent of an officer of
Transition Networks does so at their own risk and agrees to fully indemnify Transition Networks for any damages that may result
from such use or sale.
Attention: this product, like all electronic products, uses semiconductors that can be damaged by ESD (electrostatic discharge).
Always observe appropriate precautions when handling. NOTE: Emphasizes important information or calls your attention to
related features or instructions.
WARNING: Alerts you to a potential hazard that could cause personal injury.
CAUTION: Alerts you to a potential hazard that could cause loss of data or damage the system or equipment.
SISPM1040-384-LRT-C and SISPM1040-362-LRT Install Guide, 33727 Rev. G
Record of Revisions
Rev
Date
Description of Changes
F
1/7/21
Update specifications. SISPM1040-362-LRT FW v7.20.0034: Re-establish one-step upgrade process.
Add DHCP Option 3. Add TLV IEEE802.3 MAC/ PHY configuration/status to LLDP packets when switch
receives a packet with LLDP-MED. Add RADIUS and TACACS Key encrypt on Show Running Config.
Change "Non-stop PoE" to "Always-On PoE". Fix Auto-Logout issue. Match Floor Image Management
help description and behavior. Add SFTP commands in CLI. Known limitation: “Always on PoE” is de-
activated in this version; to get “Always on PoE” back, reload factory defaults and then copy running-
config to startup-config after finishing FW upgrade procedure.
G
5/27/21
FW v7.20.0063: add API commands Set SSL Key and Get SSL Key Status. Add ping, traceroute, and
activate_config API commands. Add API commands for Auto Power Reset, SNMP trap config, Show
syslog, Clear syslog, and SFP port details. Fix Traceroute, SNMP Write community, and set ACL via API
issues. Modify API response structure for getting firmware upgrade, active config, Ping, Traceroute, set
SSL key, and login and logout status. Fix Traceroute and SNMP Trap Destination Port value issues.
Add API command /api/get_config_action_status.
Trademark notice: All trademarks and registered trademarks are the property of their respective owners. All other products or
service names used in this publication are for identification purposes only and may be trademarks or registered trademarks of
their respective companies. All other trademarks or registered trademarks mentioned herein are the property of their respective
holders. Copyright restrictions: © 2017-2021 Transition Networks, Inc. All rights reserved. No part of this work may be reproduced
or used in any form or by any means (graphic, electronic, or mechanical) without written permission from Transition Networks.
Address comments on this product or manual to: Transition Networks Inc. 10900 Red Circle Drive, Minnetonka, MN 55343 tel:
+1.952.941.7600 | toll free: 1.800.526.9267 | fax: [phone] | [e-mail] | [email protected] |
[e-mail]

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Contents
Safety Warnings and Cautions ............................................................................................................2
1. Introduction....................................................................................................................................5
Product Descriptions .................................................................................................................. 5
Ordering Information ................................................................................................................. 5
Manual Overview ....................................................................................................................... 6
Front Panel ................................................................................................................................. 6
LED Descriptions......................................................................................................................... 7
Front Panel 2-Position DIP Switch ............................................................................................ 10
Rings Support ........................................................................................................................... 11
RESET Button ............................................................................................................................ 12
Front Panel Ground Screw........................................................................................................ 12
2. Installing the Switch......................................................................................................................13
Package Contents ..................................................................................................................... 13
Unpacking................................................................................................................................. 13
Desktop Mounting.................................................................................................................... 13
DIN Rail Mounting .................................................................................................................... 14
Wall Mounting (Optional)......................................................................................................... 15
Connecting Copper Ports.......................................................................................................... 16
Installing SFP Modules.............................................................................................................. 16
Connecting the DI/DO Relay Wires........................................................................................... 17
Connecting to DC Power........................................................................................................... 19
Power Connection .......................................................................................................... 20
Power Disconnection...................................................................................................... 20
3. Initial Switch Configuration...........................................................................................................21
Initial Switch Configuration via Web Browser .......................................................................... 21
Initial Switch Configuration Procedure........................................................................... 21
Connect the Switch to a Windows 10 PC ................................................................................. 22
Initial Switch Configuration via CLI ........................................................................................... 23
4. Troubleshooting ...........................................................................................................................24
Basic Troubleshooting .............................................................................................................. 24
Troubleshooting LED Indications .............................................................................................. 25
LED Summary............................................................................................................................ 26

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PoE Modes and Compliance..................................................................................................... 27
Troubleshooting PoE Problems................................................................................................. 29
Related Manuals....................................................................................................................... 31
Device Label and Packaging Label ............................................................................................ 31
Record Device and System Information ................................................................................... 32
5. Features and Specifications...........................................................................................................33
Key Features ............................................................................................................................. 33
Software Features..................................................................................................................... 35
MTBF Specifications ................................................................................................................. 38
Shared Features........................................................................................................................ 39
Shared Certifications and Compliance ..................................................................................... 40
Cable Specifications.................................................................................................................. 40
Power Supply Features and Specifications............................................................................... 40
Industrial Power Supply 25105................................................................................................. 41
Industrial Power Supply 25104................................................................................................. 42
Power Supply Built-in DC OK Relay Contact.................................................................... 43
Power Supply Voltage Adjustment ................................................................................. 43
6. Regulatory and Safety Information ...............................................................................................45
Compliance and Safety Statements.......................................................................................... 45
Declaration of Conformity........................................................................................................ 45
High Risk Activities Disclaimer.................................................................................................. 46
Cautions and Warnings............................................................................................................. 46
Electrical Safety Warnings ........................................................................................................ 47
Class I Division 2 ....................................................................................................................... 48
7. Service, Warranty & Tech Support ................................................................................................49
Warranty................................................................................................................................... 49
Contact Us ................................................................................................................................ 50

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1. Introduction
Product Descriptions
Transition Networks SISPM1040-384-LRT-C is a fully managed PoE+ switch suitable for connecting and powering
devices in hardened environments. It can supply up to 30 Watts per port on all eight ports simultaneously.
Transition Networks SISPM1040-362-LRT is a fully managed PoE+ switch suitable for connecting and powering
devices in hardened environments. It can supply up to 30 Watts per port on all four PoE ports simultaneously.
The SISPM1040-362-LRT and SISPM1040-384-LRT-C differ mainly in port count as noted in this manual.
These switches include embedded Device Management System (DMS) software that provides the advanced
tools necessary for total management of all IP addressable devices. The unique DMS provides security
integrators with lower overall cost, less downtime and easier management of the entire PoE+ network.
These switches are hardened switches certified to operate reliably in harsh environments such as factory floors,
outdoor enclosures, or other challenging environments. These switches are appropriate for use in Hazardous
locations, Railway, Marine, Transportation, and Substation environments.
Ordering Information
#
Description
SISPM1040-362-LRT
Managed Hardened PoE+ Switch; provides (4) 10/100/1000Base-T PoE+ ports + (2)
10/100/1000Base-T ports + (2) 100/1000Base-X SFP slots and one RJ45 Console
port.
SISPM1040-384-LRT-C
Managed Hardened PoE+ Switch; provides (8) 10/100/1000Base-T PoE+ RJ45 ports
+ (4) 1000/1000Base-X SFP ports and one RJ45 Console port.
Optional Accessories
(sold separately)
25104
Optional Industrial Power Supply: Input: 85-264 VAC, 124-370 VDC.
Output: 48~55 VDC, 5.0A, 240 Watts. Sold separately.
25105
Optional Industrial Power Supply: Input: 85-264 VAC, 124-370 VDC.
Output: 48~55 VDC, 2.5A, 120 Watts. Sold separately.
PS-DC-DUAL Series
Optional Supply: Input: 100-240 VAC, Dual 56VDC + 12 or 24V output. Sold
separately.
WMBH-01
Wall Mount Bracket for SISPM1040-384-LRT-C and SISPM1040-362-LRT. Sold
separately.
DRBH-01
Din Rail Bracket. Sold separately.
SFP Modules
Transition Networks offers a full line of small form factor pluggable (SFP)
transceivers. For more information, see the TN SFP webpage. Sold separately.
EDCA-DIO-01
Enclosure Door Contact Alarm. Sold separately.
OCA-P181610
18x16x10” Polycarbonate Enclosure. Sold separately.

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Manual Overview
This manual describes how to install, configure, and troubleshoot the PoE+ Switches, including how to:
•Install the switch
•Check switch status by reading the LED indicators
•Reset the switch to restore the switch to factory defaults
•Use a Web browser to initially configure the switch
•Troubleshoot the switch
Front Panel
The switch front panel provides the ports, LEDs, DIP switch, RESET button, etc. as shown below.
Figure 1: Front Panel

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LED Descriptions
The front panel LEDs provide switch status as follows:
SYS (System) LED: indicates if the system is ready or not.
P1 and P2 (Power LEDs): indicate whether the switch is powered up
correctly.
ALM (Alarm) LED: indicates if the system is operating normally.
RM (Ring Master) LED: indicates if Ring Master(s) or Slave is enabled.
RC (Rapid Chain) LED: indicates the status of the Rapid-Chain.
Port Status LEDs: indicate the current status of each port. Check these LEDs
to determine the port status.
The following tables detail the functions and descriptions of these LED indicators.
Table 1: Power LEDs
LED
Color
State
Description
P1
(Power1)
Green
On
The switch is powered ON correctly.
Off
The switch is not receiving power from power1.
P2
(Power2)
Green
On
The switch is powered ON correctly.
Off
The switch is not receiving power from power2.
Table 2: System LED
LED
Color
State
Description
SYS
(System)
Green
On
The switch is ready.
Off
The switch is not ready.
Table 3: Alarm LED
LED
Color
State
Description
ALM
(Alarm)
Red
On
An abnormal state, such as temperature, voltage, or DC
power1/2 was detected in the switch.
Off
The system is normal.

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ALM (Alarm) LED
The ALM (Alarm) LED lights if the monitored temperature or internal voltages are
exceeded.
Issue critical stage for High / Low Voltage alarm (Power A or B Voltage)
Lit Alarm LED in RED Color if Test-point (max) < Volts or if Test-point (min) < Volts.
V1 (PHY, TTL, LED, SFP): (max: 3.465V, min: 3.135V) (+- 5%)
V2 (MAC): (max: 2.625V, min: 2.375V) (+- 5%)
V3 (MAC, DDR): (max: 1.575V, min: 1.425V) (+- 5%)
V4 (MAC): (max: 1.05V, min: 0.95V) (+- 5%)
Issue critical stage for High Temperature alarm: Lit Alarm LED in RED Color if Test-point (max) < temperature
max: 100'C.
You can view temperature and voltage settings at Monitor > Port > SFP Detail Info.
You can view and configure current trap event severity parameters via the Web Interface at Configuration >
System > Alarm Notification > Trap Event Severity. See the Web User Guide for more information.

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Check the port status by reading the LED behaviors per the table below.
Table 4: Port Status LEDs
LED
Color
State
Description
RJ45
Ports
UP *
Green
On
The port is enabled and has established a link to the connected device, and
the connection speed is 1000Mbps.
Green
Blinking
The port is transmitting/receiving packets, and the connection speed is
1000Mbps.
Amber
On
The port is enabled and has established a link to the connected device, and
the connection speed is 10/100Mbps.
Amber
Blinking
The port is transmitting/receiving packets, and the connection speed is
10/100Mbps.
--
Off
The port has no active network cable connected, or it has not established a
link to a connected device. Otherwise, the port may have been disabled via
the switch user interface.
RJ45
Ports
Down
*
Green
On
The port is enabled and supplying power to the connected device.
Amber
On
An abnormal state, such as overload status, has been detected in the switch.
--
Off
The port has no active network cable connected, or it is not connected to a
PoE PD device. Otherwise, the port may have been disabled via the switch
user interface.
SFP
Ports
Green
On
The port is enabled and has established a link to a connected device, and the
connection speed is 1000Mbps.
Green
Blinking
The port is transmitting/receiving packets, and the connection speed is
1000Mbps.
Amber
On
The port is enabled, has established a link to the connected device, and the
connection speed is 100Mbps.
Amber
Blinking
The port is transmitting/receiving packets, and the connection speed is
100Mbps.
--
Off
The port has no active network cable connected, or it has not established a
link to a connected device. Otherwise, the port may have been disabled via
the switch user interface.
* With a non-PD device connected to the port: RJ-45 Up LED on, RJ-45 down LED off. With a PD device
connected to the port: RJ-45 Up LED on, RJ-45 down LED on. With PD connected on the switch and both the
Green LED and Amber LED lit, Green=PoE and Amber=speed.

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Table 5: RM (Ring Master) and RC (Rapid-Chain) LEDs
LED
RM (Ring Master)
RC (Rapid-Chain)
Off
disable
disable
Green
Ring Master is Enabled
Rapid-Chain (Active path)
Amber
Ring Slave is Enabled
Rapid-Chain (Backup path)
Blink Amber
Error: More than one Master in this ring.
Error: Rapid-Chain Switch did not find the
other Rapid-Chain Switch partner (active
and backup).
Front Panel 2-Position DIP Switch
The DIP switches are used for Single Ring and Ring Failover quick settings as
described below. See the Web User Guide or the CLI Reference for more
information on Ring configuration and setup.
Table 6: DIP Switch Descriptions
RM
RC
R-Ring Settings
Ring Port 1
Ring Port 2
RM (Ring
Master) LED
RC (Rapid-
Chain) LED
Off
Off
R-Ring Slave
Maximum Even
Port Number
Maximum Even
Port Number
Lit Amber
Off
ON
Off
R-Ring Master
Maximum Odd
Port Number
Maximum Even
Port Number
Lit Green
Off
Off
ON
R-Ring Failover
Maximum odd
Port Number
Maximum Even
Port Number
Off
Lit Green
(Active Path)
Lit Amber
(Backup Path)
ON
ON
R-Ring Settings by
Software (default)
--
--
--
--
1. The default DIP switch settings are both ON, meaning that Rings are configurable via the Web, telnet, and
Console.

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Rings Support
The switches support several Ring configurations:
1. Multiple Rapid Ring
2. Single Rapid Ring
3. Ring-to-Ring
4. Dual-Ring Configuration
5. Rapid Chain (Rapid Backup)
6. EPS (Ethernet Protection Switching) per ITU-T G.8031.
7. ERPS (Ethernet Ring Protection Switching) per ITU-T G.8032.
The DIP switches are used for Single Ring and Ring Failover quick settings (see DIP switch description above).
See the Web User Guide or the CLI Reference for more information.
Note that Spanning Tree must be disabled for Rapid Ring operation.
EPS and ERPS are standard protocols that can be used between various vendor switches.
Rapid Rings protocols are only for Transition Networks switches that support Rapid Ring protocols.
Notes:
1. The DIP Switches are only for Single Ring and Ring Failover.
2. DIP Switch settings have higher priority than software configuration.
3. Any Port can be configured as a Ring Connecting port.
4. The DIP switch can only set Single Ring and Rapid-Chain preferences.
5. Multiple Ring, Dual Ring, and Ring-to-Ring can only be set by software.
6. When the DIP Switch is not set to SW Mode, set DIP switch to Priority, By-pass SW.

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RESET Button
By pressing the RESET button for a specific amount of time, you can:
Reset the Switch: to reboot and get the switch back to the previous
configuration settings saved.
Restore the Switch to Factory Defaults: to restore the original factory default settings back to the switch.
Use the table below to determine which task is being performed by reading the LED behaviors while pressing
the RESET button. When the LED behaviors are correctly displayed, release the RESET button.
Table 7: RESET Button Description
Task to perform
Press RESET for
SYS LED Behavior
Port Status LED Behavior
Reset the Switch
2 ~ 7 seconds
Blinking Green
ALL LEDs are Off.
Restore to Defaults
7 ~ 12 seconds
Blinking Green
ALL LEDs stay lit.
After you release the RESET button, wait a few moments for LED activity to stop.
Front Panel Ground Screw
The front panel grounding screw ( ) can be used for grounding.
Grounding and wire routing help limit the effects of noise due to
electromagnetic interference (EMI). Run the ground connection from the
ground screws to the grounding surface prior to connecting devices.
Note: Both the switch and Power Supply 25104 / 25105 must have their ground terminals connected to earth
ground.
ATTENTION:
This case must be earth grounded.
No DC input may be earth grounded.
Use Isolated Power Supply.

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2. Installing the Switch
Package Contents
Verify that you have received the items below. Contact your sales representative if any item is missing.
Please save the packaging for possible future use.
•One Switch
•One Terminal Block (Euro Block)
•One printed Quick Start Guide
•One DIN Rail mounting bracket and two screws
•One DB-9 to RJ-45 Console Cable
•Power Supply (one or two; optional)
Unpacking
Unpack and verify the contents in their install location, and continue with one of the mounting procedures
below (Desktop, DIN Rail, or Wall mounting).
Desktop Mounting
1. Make sure the cables can reach the switch.
2. Make sure that the switch and mounting surface are stable.

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DIN Rail Mounting
1. Attach the DIN Rail mounting kit to chassis back panel. Insert screws and tighten with a screwdriver.
Figure 2: Attaching DIN Rail Kit to the Switch
2. Insert the upper lip of the DIN rail into the DIN-rail mounting kit. Press the switch towards the DIN rail until it
snaps into place.
Figure 3: Insert switch to the DIN Rail
3. Make sure that the switch is attached securely to DIN Rail.
Figure 4: The switch attached to DIN Rail

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Wall Mounting (Optional)
See the WMBH-01 manual for more details.
1. Attach the wall mounting plates to rear panel of the chassis. Insert screws and tighten then with a
screwdriver to secure the plates.
Figure 5: Attaching Wall Mounting Plates to the Switch
Figure 6: Wall Mounting Plate Dimensions
2. Install user-supplied screws on the appropriate location on the wall.
3. Make sure the switch is attached securely to wall.

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Connecting Copper Ports
1. Connect the provided DB-9 to RJ-45 Console Cable to a PC or Terminal.
2. Connect the Ethernet RJ45 Ports to the Ethernet cables/far end devices. Only connect PDs which support
power input in 48~56V range to prevent damage to PDs.
Installing SFP Modules
On the SISPM1040-384-LRT-C, you can install or remove an SFP module from a SFP port without having to power
off the switch.
Note: Use UL Listed Transceiver SFPs rated 3.3Vdc, Laser Class 1. See the SFP manual for cautions and warnings.
1. Insert the module into the SFP port.
2. Press firmly to ensure that the module seats into the connector.
Figure 7: Installing an SFP Module into an SFP Port

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Connecting the DI/DO Relay Wires
The lower Euro Block (Terminal Block) provides connection of the optional DI/DO Relay wires.
Figure 9: Connecting DI/DO Relay Wires
1. Insert the negative (ground)/positive DI/DO Relay wires into the + and - terminals, respectively.
2. To keep the DI/DO Relay wires from pulling loose, use a small flat-blade screwdriver to tighten the wire-
clamp screws on the front of the terminal block connector.
3. Insert the terminal block connector prongs into the terminal block receptor.
Notes:
Digital Output (relay): 24VDC/1A.
Digital Input: level 0 (Low) -> 0V to 6V, level 1 (High) -> 10V to 24V.
You can configure the normal modes of digital input/output (DI/DO) via the Web UI at the Home > Configuration
> System > Digital I/O page. See the Web User Guide.

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Digital Input and Digital Output Use Case
The switch supports Digital Input and Digital Output. The Digital Input enables the switch to detect and log
external device status (such as door intrusion detector). The Digital Output could be used to tell administrators if
the switch port shows link down, link up or power failure. Note:
Digital output (relay): 24VDC/1A
Digital input: level 0(Low) -> 0V to 6V, level 1 (High) -> 10V to 24V
DI: Use for receiving external signal and trigger DO. You may set the voltage input as high or low as DI normal,
when DI stays in normal (assume it’s set as low), then DO will not response. But the voltage input change to
high, DI will show high/ abnormal and at the same time, DO will automatically switch to “abnormal” and send a
signal to connected devices, switch will have system recorded.
For example, a water level application:
Setting: low water level: DI normal. High water level: DI abnormal, DIO connected to external alarm notification.
DI will show “normal” when the water level is low. DI will not send signal to DO.
DI will show “abnormal” when sensor senses high water level and will send signal to DO at the same time.
DO will turn to abnormal and send signal to external alarm notification to trigger the alarm LED.
DI is used for connecting external alarm devices and once it is triggered, the switch can send the trap.

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An external alarm device (e.g., power supply or IP camera) can activate this input pin.
Level 0 (Low): 0V to 6V
Level 1 (High): 10V to 24V
For DO, it’s similar but the switch is the alarm device, when the switch has temperature or voltage alarm, it will
trigger the digital output (24V/1A) to the external device such as a contact relay.
See the Web User Guide for DI/DO install information.
Connecting to DC Power
The upper Euro Block (Terminal Block) provides DC Power Inputs P1 and P2. See Power Supply Features and
Specifications on page 40. Note: Both the switch and Power Supply 25105 / 25104 must have their ground
terminals connected to earth ground.
Caution: Tying the output connection of the DC power supply to earth ground to create an earth referenced
voltage power supply will violate the power supply isolation to earth ground requirements of IEEE
802.3af/at/bt. If an earth grounded power supply is utilized, all connected equipment to this power source
must then be tied to same local earth ground as the power supply source. Failure to maintain a common earth
ground potential for all nodes on the power distribution network can cause equipment damage due to high
voltage ground differences between the connected equipment. It is recommended that the power supply
connections for PoE networks not be tied to earth ground.

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Power Connection
ATTENTION: This case must be earth grounded. No DC input may be earth grounded. Use
Isolated Power Supply. Negative DC voltage is not supported.
Recommended Best Practice: First, connect the power supply to the switch while powered off. Then connect
the power supply to power, otherwise product failure may occur. To properly connect power to the switch,
follow these steps:
1. Verify that power is off to the Power source circuit that you are going to attach to the switch PoE DC-
input connector. This can be either of the two; power supplies (AC-input or DC-input) or site source DC.
2. As an added precaution, place an appropriate safety flag and lockout device at the source power circuit
breaker, or place a piece of adhesive tape over the circuit breaker handle to prevent accidental power
restoration while you are working on the circuit.
3. Insert the negative/positive DC wires into the V- and V+ terminals, respectively.
4. To keep the DC wires from pulling loose, use a small flat-blade screwdriver to tighten the wire-clamp
screws on the front of the terminal block connector.
5. Insert the terminal block connector prongs into the terminal block receptor.
6. Insert the negative/positive DC wires into the power supply V- and V+ terminals and tighten. See Power
Supply Features and Specifications on page 37.
7. Plug the power supply into an appropriate AC outlet.
8. Check the SYS LED. If it is ON, the power connection is correct.
Figure 8: Connecting DC Power
Power Disconnection
To disconnect power from the switch after a successful boot, follow these steps:
1. Turn off power to the power supply that is powering the switch.
2. Make sure the Power LED is off on both the switch and power source.
3. Disconnect the cables.