TSC TDP-247 User manual

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TDP-247 Series
Desktop Barcode Printers
User Manual
Series Lists:
TDP-244 / TDP-245
TDP-245 Plus / TDP-247 / TDP-345 Series
Direct Thermal

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Copyright information
© 2021 TSC Auto ID Technology Co., Ltd.
The copyright in this manual, the software and firmware in the printer described are owned by TSC Auto ID Technology Co., Ltd.
All rights reserved.
CG Triumvirate is a trademark of Agfa Corporation. CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation. Windows is a registered trademark of Microsoft Corporation.
All other trademarks are the property of their respective owners. Information in this document is subject to change without
notice and does not represent a commitment on the part of TSC Auto ID Technology Co. No part of this manual may be
reproduced or transmitted in any form or by any means, for any purpose other than the purchaser’s personal use, without the
expressed written permission of TSC Auto ID Technology Co.

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Table of Contents
1. Introduction .......................................................................................................................................................................................................1
2. Operation Overview...........................................................................................................................................................................................2
2.1 Unpacking and Inspection............................................................................................................................................................................2
2.2 Equipment Checklist....................................................................................................................................................................................2
2.3 Printer Overview ..........................................................................................................................................................................................4
2.3.1 Front View.............................................................................................................................................................................................4
2.3.2 Rear View..............................................................................................................................................................................................5
3. Setup.................................................................................................................................................................................................................6
3.1 Setting up the Printer...................................................................................................................................................................................6
3.2 Loading the Label Stock...............................................................................................................................................................................7
3.3 External Label Roll Mount Installation (Option) ............................................................................................................................................8
3.4 Peel-Off Installation Assembly (Option)........................................................................................................................................................9
3.5 Loading Label in Peel-Off Mode (Option)...................................................................................................................................................11
3.6 Cutter Module Installation (Option).............................................................................................................................................................12
3.7 Loading Label in Cutter Mode (Option) ......................................................................................................................................................14
3.8 Install Memory Card...................................................................................................................................................................................15
4. LED and Button Functions...............................................................................................................................................................................16
4.1 LED Indicator.............................................................................................................................................................................................16

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4.2 Regular Button Function ............................................................................................................................................................................16
4.3 Power-on Utilities.......................................................................................................................................................................................17
5. TSC Console...................................................................................................................................................................................................18
5.1 Start TSC Console.....................................................................................................................................................................................18
5.2 Printer Function .........................................................................................................................................................................................20
5.3 Setting Post-Print Action............................................................................................................................................................................21
6. TroubleShooting..............................................................................................................................................................................................22
7. Maintenance....................................................................................................................................................................................................22
8. Angency Compliance and Approvals...............................................................................................................................................................27
9. Revise History.................................................................................................................................................................................................30

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1. Introduction
Thank you very much for purchasing TSC bar code printer.
Thank you for purchasing the TSC TDP-245/245 Plus/247/345 Series Direct Thermal Bar Code Printer. Although the printer takes
only a small amount of space, it delivers reliable, superior performance.
This printer provides direct thermal printing at user selectable speed of: 2.0, 3.0, 4.0, 5.0, 6.0 or 7.0 inches per second. It accepts
roll feed, die-cut, and fan-fold labels for direct thermal printing. All common bar codes formats are available. Fonts and bar codes
can be printed in 4 directions, 8 different alphanumeric bitmap fonts and a build-in true type font capability.
This document provides an easy reference for operating this printer. TSC printers include the Windows labeling software for
creating your label template. For system integration, the TSPL/TSPL2 printer programming manual or SDKs can be found on TSC
website at: https://www.tscprinters.com.

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2. Operation Overview
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping. Please carefully inspect the packaging and printer
upon receiving the bar code printer. Please retain the packaging materials in case you need to reship the printer.
2.2 Equipment Checklist
Printer
BarTender UltraLite CD disk
Quick start guide
USB port cable
External universal switching power supply
Power Cord
Label Spindle
Fixing tab x2
1.5” core adapter x2
If any parts are missing, please contact the Customer Service Department of your purchased reseller or distributor.

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Dealer option
Peel off module assembly
Regular cutter (Guillotine cutter)
Full cut: Media thickness: 0.06~ 0.19mm (Media type: receipt and label liner w/o glue)
Partial cut: Media thickness: 0.06~0.12mm (Media type: receipt and label liner w/o glue)
Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue.
Main board integrated with internal Ethernet
Internal Ethernet print server module
Guillotine cutter
Full cut: Media thickness: 0.06~ 0.19mm (Media type: receipt and label liner w/o glue)
Partial cut: Media thickness: 0.06~0.12mm (Media type: receipt and label liner w/o glue)
Note: Except for the linerless cutter, all regular/heavy duty/care label cutters DO NOT cut on media with glue.
Main board integrated with internal Ethernet
Internal Ethernet print server module
User option
KP-200
KU-007 plus
External Ethernet print server
External wireless (802.11b/g) print server
External roll mount, media OD. 214 mm (8.4”) with 3”core label spindle
Contact CCD contact scanner
Long range linear image bar code scanner

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1. Label Opening
2. Top Cover
3. Clear Window
4. LED Indicator
5. Feed Button
6. Top Cover Open Lever
7. Backing Paper Opening
8. Front cover
2.3 Printer Overview
2.3.1 Front View
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2.3.2 Rear View
1. Rear Paper Guide
2. USB Interface
3. Centronics Interface
4. RS-232C DB-9 Interface
5. Power Jack
6. Power Switch
Note: The interface picture here is for reference only. Please refer to the product specification for the interfaces availability.
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3. Setup
3.1 Setting up the Printer
1. Place the printer on flat surface.
2. Make sure the printer is power off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug in the power cord.
Note: Please switch OFF the printer before plugging in the power cord to printer power jack.