TSC TTP-2610MT Series User manual

TTP-2610MT/ TTP-368MT Series
SERVICE
MANUAL
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

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TABLE OF CONTENT
1. FUNDAMENTAL OF THE SYSTEM ..........................................................................3
1.1. Overview............................................................................................................................................... 3
2. ELECTRONICS..........................................................................................................7
2.1 Summary of Board Connectors............................................................................................................. 7
2.2 Pin Configuration................................................................................................................................. 12
3. MECHANISM...........................................................................................................14
3.1 Remove Covers................................................................................................................................... 14
3.2 Replacing the LCD Panel Module ....................................................................................................... 16
3.3 Replacing the Power Supply Unit........................................................................................................ 18
3.4 Replacing Multi-interface Board .......................................................................................................... 19
3.5 Replacing the Main Board................................................................................................................... 20
3.6 Replacing the Platen Roller Assembly ................................................................................................ 21
3.7 Replacing the Stepping Motor ............................................................................................................. 22
3.8 Replacing the Print head ASS'Y.......................................................................................................... 23
3.9 Replacing the Gap and Black-mark Sensor Module ........................................................................... 25
3.10 Replacing the DC Motor Module ....................................................................................................... 26
3.11 Cutter Module Installation (Option).................................................................................................... 27
3.12 Replacing the Cutter Driver IC Board (Option).................................................................................. 29
3.13 Peel-off kit Installation........................................................................................................................ 30
3.14 Slot-in Wifi Housing Installation (Option)........................................................................................... 40
4. TROUBLESHOOTING.............................................................................................41
4.1 Common Problems.............................................................................................................................. 41
4.2 Print Head Pressure Adjustment Knob................................................................................................ 45
4.3 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles ...................................................................... 46
4.4 Z-axis Mechanism Adjustment Knob................................................................................................... 48
5. MAINTENANCE.......................................................................................................50
UPDATE HISTORY......................................................................................................52

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1. FUNDAMENTAL OF THE SYSTEM
1.1. Overview
Front View
1. LED indicators
2. Touch screen
3. Operation buttons
4. Media viewer
5. Paper exit chute
6. Printer right side cover opener
2
1
3
P
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5
6
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Interior View
1. Ribbon rewind spindle
2. Ribbon supply spindle
3. Print head pressure adjustment knobs
4. Z axis mechanism adjustment knob
5. Print head release lever
6. Media guide bar
7. Rear label guide
8. Label roll guard
9. Label supply spindle
10. Damper
11. Print head
12. Ribbon sensor
13. Gap sensor
14. Platen roller
15. Black mark sensor
16. Front label guide
2
1
3
P
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13
7
Pr
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8
Pr
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9
Pr
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Prin
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11
Prin
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Prin
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6
14
Prin
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15
Pri
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Pri
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Rear View
1. External label entrance chute
2. Power cord socket
3. Power switch
4. Ethernet interface
5. * SD card socket
6. USB interface
7. USB host
8. RS-232C interface
9. GPIO interface (Option)
10. Centronics interface
Note:
The interface picture here is for reference only. Please refer to the product specification
for the interfaces availability.
1
3
2
4
US
B
int
erf
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7
USB
inte
rfac
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6
5
8
9
Pr
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Prin
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* Recommended SD card specification
Type
SD card spec
SD card capacity
Approved SD card manufacturer
SDHC
V2.0 Class 4
2G
Transcend
V3.0 Class 10
32G
Kingston
V3.0 Class 10
16G
Kingston
V2.0 Class 4
8G
Scandisk
V3.0 Class 10
32G
Scandisk
Micro SD
V2.0 Class 4
4G
Transcend
V2.0 Class 4
8G
Transcend
V3.0 Class 10 UHS-I
16G
Transcend
V3.0 Class 10 UHS-I
32G
Transcend
V3.0 Class 10
16G
Kingston
V2.0 Class 4
16G
Scandisk
V3.0 Class 10 UHS-I
16G
Scandisk
- The DOS FAT file system is supported for the SD card.
- Folders/files stored in the SD card should be in the 8.3 filename format.
- The miniSD/microSD card to SD card slot adapter is required.

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2. ELECTRONICS
2.1 Summary of Board Connectors
Main board
Connector
Description
1
Ethernet RJ-45 connector
2
SD card slot
3
USB device connector
4
USB host connector
5
RS-232C connector
6
Microprocessor
7
GPIO connector
2
3
5
10
6
12
11
20
19
16
17
4
1
7
18
21
22
23
24
25
14
15
9
8
13

8
8
Centronics port FPC connector
9
TFT LCD panel FPC connector
10
KEY & LED connector
11
USB host internal connector (Reserve)
12
I2C internal connector (Reserve)
13
RFID module connector (4”6pin / 6”or 8”4pin)
14
Ribbon recover sensor connector (For 6”8”used only) (Blue)
Pin
Description
Voltage
1
Ribbon encoder sensor
emitter power pin
4.0~4.15V
2
Ribbon encoder sensor
receiver
A/D: 0~3.3V
3
GND
0V
4
DC motor signal pin
5
DC motor signal pin
15
Ribbon supply sensor connector (For 6”8”used only) (Red)
Pin
Description
Voltage
1
Ribbon encoder sensor
emitter power pin
4.0~4.15V
2
Ribbon encoder sensor
receiver
A/D: 0~3.3V
3
GND
0V
4
DC motor signal pin
5
DC motor signal pin
16
Power supply output (24V DC) connector
17
Stepping motor connector
18
Print head data connector
19
Print head power connector
20
Cutter/peel-off sensor connector
5 4 3 2 1
5 4 3 2 1

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Note:
9 Pin Mini Din for cutter/peel-off module connector
Pin
Description
Voltage
1
Cutter enable
0V: Cutter work
5V: Cutter stop
2
Cutter direction
0V: Cutter positive cut
5V: Cutter negative cut
3
Cutter position sensor
switch
0V: Cutter stop
3.3V: Cutter work
4
Peel sensor receiver
A/D: 0~3.3V
5
N/A
N/A
6
Logic power
5V
7
GND
0V
8
Cutter power
24V
9
I2C SCL signal
10
I2C SDA signal
21
Head open sensor connector
Pin
Description
Voltage
1
Head open sensor emitter
power pin
1.2~1.4V
2
GND
0V
3
Logic power
3.3V
4
Head open sensor receiver
0V: Head close
3.3V: Head open
22
Ribbon sensor connector
Pin
Description
Voltage
1
Ribbon sensor receiver
A/D: 0~3.3V
2
Ribbon sensor emitter
power pin
5V
3
GND
0V
4
Ribbon sensor emitter
4.0~4.1V: Emitter on
4.3~4.4V: Emitter off
23
Black mark sensor connector (For 6”8”used only)
4
3
2
1
4
3
2
1
1 2
3 4
5 6
7 8
9 10

10
Pin
Description
Voltage
1
Black mark sensor
receiver
A/D: 0~3.3V
2
Black mark sensor emitter
power pin
5V
3
GND
0V
4
Black mark sensor emitter
4.0~4.1V: Emitter on
4.3~4.4V: Emitter off
24
Gap sensor connector
Pin
Description
Voltage
1
Power
5V
2
Gap sensor emitter
4.0~4.1V: Emitter on
4.3~4.4V: Emitter off
3
Black mark sensor emitter
4.0~4.1V: Emitter on
4.3~4.4V: Emitter off
4
Gap and black mark
sensor receiver
A/D: 0~3.3V
5
GND
0V
25
Rewind connector
Pin
Description
Voltage
1
Power
24V
2
Cutter direction signal
3
Cutter enable signal
4
Cutter position sensor
switch signal
5
GND
0V
5
4
3
2
1
5
4
3
2
1
4
3
2
1

11
GPIO with multi-interface board
Connector
Description
Remark
1
GPIO connector
2
GPIO power and control signal connector
3
Centronics port connector
4
Centronics port FPC connector
2
1
4
3

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2.2 Pin Configuration
RS-232C
PIN
CONFIGURATION
1
+5 V
2
TXD
3
RXD
4
CTS
5
GND
6
RTS
7
N/C
8
RTS
9
N/C
USB
PIN
CONFIGURATION
1
N/C
2
D-
3
D+
4
GND
Centronics
Pin
SPP Mode
Nibble
In/Out
1
Strobe
N/A
In
2-9
Data 0-7
N/A
In
10
Ack
N/A
Out
11
Busy
N/A
Out
12
Paper Out / End
N/A
Out
13
Select
N/A
Out
14
Ground
N/A
GND
15
No Defined
N/A
N/A
16-17
Ground
N/A
GND
18
No Defined
N/A
N/A
19-30
Ground
N/A
GND
31
No Defined
N/A
N/A

13
32
Error / Fault
N/A
Out
33-35
Ground
N/A
GND
36
No Defined
N/A
N/A
Ethernet
PIN
CONFIGURATION
1
Tx+
2
Tx-
3
Rx+
4
N/C
5
N/C
6
Rx-
7
N/C
8
N/C
GPIO

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3. MECHANISM
3.1Remove Covers
1. Remove 4 screws from printer.
2. Open printer right side cover and remove 2 screws then close the cover.
3. Remove the electronics cover.
Screws
Screws
Electronics
cover

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4. Remove 6 screws from each hinge. Be careful the right side cover may fall out
from the printer. Take out the right side cover from the printer.
5. Reassemble the parts in the reverse procedures.
Screws
Right side cover

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3.2 Replacing the LCD Panel Module
1. Refer to section 3.1 to remove the electronics cover.
2. Remove 2 screws on the module bracket.
3. Push down the tab to remove the LCD panel module.
4. Remove 4 screws to remove the module bracket.
5. Disconnect 3 harnesses to replace the LCD panel module.
PUSH

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6. Reassemble the parts in the reverse procedures.

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3.3 Replacing the Power Supply Unit
1. Refer to section 3.1 to remove the electronics cover.
2. Disconnect 2 connectors, and remove 2 screws on the power supply unit.
3. Replace the power supply unit.
4. Reassemble the parts in the reverse procedures.
Screws

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3.4 Replacing Multi-interface Board
1. Refer to section 3.1 to remove the electronics cover.
2. Remove 2 screws from multi-interface board. Disconnect 2 connectors.
3. Replace the multi-interface board.
4. Reassemble the parts in the reverse procedures.
Screws