TSC TTP-245HR User manual

USER’S
MANUAL
TTP-245HR / TTP-343HR
THERMAL TRANSFER / DIRECT THERMAL
BAR CODE PRINTER

i
COPYRIGHT DECLARATION ..............................................................................1
COMPLIANCES................................................................................................1
1. Introduction.........................................................................................1
2. Getting Started....................................................................................1
2.1 Unpacking and Inspection............................................................1
2.2 Equipment Checklist.....................................................................1
2.3 Printer Parts...................................................................................3
3. Setup....................................................................................................4
3.1 Setting Up the Printer ...................................................................4
3.2 Loading the Ribbon.......................................................................4
3.3 Loading Label Stock.....................................................................6
3.4 External Label Roll Mount Installation (Option) .........................8
3.5 Peel-off Module Installation (Option)...........................................9
3.5.1 Loading the Paper in Peel-off Mode....................................12
3.6 Cutter Module Installation (Option) ...........................................14
3.6.1 Loading Label in Cutter Mode .............................................16
3.7 Instructions to Top Cover Operation.........................................18
4. Power on Utilities..............................................................................20
4.1 Ribbon and Gap/Black Mark Sensor Calibration......................20
4.2 Gap/Black Mark Calibration；Self-test；Dump Mode..............21
4.3 Printer Initialization.....................................................................24
4.4 Black Mark Sensor Calibration ..................................................25
4.5 Gap Sensor Calibration ..............................................................25
4.6 Skip AUTO.BAS...........................................................................25
5. Maintenance......................................................................................27
5.1 Cleaning.......................................................................................27
6. Troubleshooting................................................................................28
6.1 LED Status...................................................................................28
6.2 Print Quality.................................................................................29
7. Specifications ...................................................................................30
7.1 Printer Specifications .................................................................30
7.2 Label Stock Specifications.........................................................31
7.3 Ribbon Specifications.................................................................31
8. LED and Button Operation...............................................................32
8.1 LED...............................................................................................32
8.2 Button Operation.........................................................................32
Contents

ii
Update History ......................................................................................35

1
Copyright Declaration
Information in this subject to change without notice and does not represent a
commitment on the part of Taiwan Semiconductor Company. No part of this
manual may be reproduced or transmitted in any form by any means, for any
purpose other than the purchaser’s personal use, without the expressed
written permission of Taiwan Semiconductor Company.
The TrueType font engine is developed from the “FreeType Project" by David
Turner, Robert Wilhelm, and Werner Lemberg. All other products referred on
this document are the trademark or the registered trademark of each belonged
companies.
Compliances
CE Class B:
EN55022: 1998+A1: 2000+A2: 2003
EN55024: 1998+A1: 2001+A2: 2003 IEC 61000-4 Series
EN61000-3-2: 2006 & EN61000-3-3: 1995+A1: 2001
FCC Part 15, Class B
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
UL, CUL
C-Tick:
CFR 47, Part 15/CISPR 22 3rd Edition: 1997, Class B
ANSI C63.4: 2003
Canadian ICES-003
TÜV-GS: EN60950: 2000
Wichtige Sicherheits-Hinweise
1. Bitte lesen Sie Diese Hinweis sorgfältig durch
2. Heben Sie diese Anleitung fűr den späteren Gebrauch auf.

2
3. Vor jedem Reinigen ist das Gerät vom Stromentz zu trennen.
Verwenden Sie Keine Flűssig-oder Aerosolreiniger. Am besten eignet
sich ein angefeuchtetes Tuch zur Reinigung.
4. Die Netzanschlußsteckdose soll nahe dem Gerät angebraucht und
leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schűtzen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein
Kippen oder Fallen könnte Beschädigungen hervorrufen.
7. Beáchten Sie beim Anschluß an das stromnetz die Anschlußwerte.
8. Dieses das Gerät kann bis zu einer Außentemperatur von maximal 40℃
betieben werden.

1
1. Introduction
Thank you for purchasing the TSC TTP-245HR/343HR series of Thermal Transfer
and Direct Thermal Bar Code Printers. Although the printer takes only a small amount
of space, it delivers reliable, superior performance.
This printer provides both thermal transfer and direct thermal printing at user selectable
speed of: 2.0, 3.0, 4.0 or 5.0 ips, for TTP-245HR; 2.0 or 3.0 ips for TTP-343HR. It
accepts roll feed, die-cut, and fan-fold labels for both thermal transfer and direct
thermal printing. All common bar codes formats are available. Fonts and bar codes can
be printed in 4 directions, 8 different alphanumeric bitmap fonts and a build-in true type
font capability. You will enjoy high throughput for printing labels with this printer.
2. Getting Started
2.1 Unpacking and Inspection
This printer has been specially packaged to withstand damage during shipping.
Please carefully inspect the packaging and printer upon receiving the bar code printer.
Please retain the packaging materials in case you need to reship the printer.
2.2 Equipment Checklist
 One printer unit
 One Windows labeling software/driver CD disk
 One sample ribbon roll
 One sample label roll
 One label spindle (1 inch diameter core)
 Two label spindle fixed tabs
 Two 1.5” core adapter
 One paper core for ribbon rewind spindle
 Two ribbon supply/rewind spindles
 One Centronics interface cable
 One auto switching power supply
 One power cord
 One quick start guide
If any parts are missing, please contact the Customer Service Department of your

2
purchased reseller or distributor.
Options
 External label roll mount
 Label spindle (3-inch diameter core)
 Programmable keyboard (KU-007 Plus)
 Stand-alone LCD keyboard (KP-200)
 Automatic cutter module
 Peel off module
 Internal Ethernet print server
 External 802.11b/g wireless print server

3
2.3 Printer Parts
Fig. 1 Top front view
Top Cover Open Lever
LED Indicator
Feed Button
Printer Top Cover
Ribbon Access Cover
Clear Window
1 2 3 4 5
6
1. USB Interface
2. Centronics Interface
3. RS-232C DB-9 Interface
4. Power Jack
5. Power Switch
6. Rear Paper Guide
Fig. 2 Rear view

4
3. Setup
3.1 Setting Up the Printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the Centronics or USB cable.
4. Plug the power cord into the power supply connector at the rear of the printer,
and then plug the power cord into a properly grounded receptacle.
Fig. 3 Attach power supply to printer
3.2 Loading the Ribbon
The printer will detect if the ribbon is installed after turning on power on and it will set
printing mode to thermal transfer or direct thermal printing mode. If printer does not
detect the ribbon, the ribbon take up motor will be turned off.
Make sure both the ribbon access window and the printer top cover are closed prior to
powering up the printer.
Power Supply
Plug
Power Cable
Power Switch
USB
RS-232C
Centronics

5
Please follow the steps below to install the ribbon into printer.
1. Push down on the ribbon access window to unlatch and open the cover.
2. Place a paper core onto the ribbon rewind spindle.
3. Mount the ribbon rewind paper core on the front hubs.
4. Install a ribbon on the ribbon supply spindle.
5. Mount the ribbon supply spindle on the rear hubs.
6. Thread the ribbon leading tape downward pass the print head.
7. Attach the ribbon leader to the ribbon rewind paper core.
8. Rotate the ribbon rewind paper core until the ribbon leader is thoroughly, firmly
encompassed by the black section of the ribbon.
9. Close the ribbon access window.
Fig. 4 Ribbon installation (I)
Ribbon S
p
indle
Front Hub
Paper Core
Back Hub
Ribbon Access Cove
r
Ribbon
Lead Tape
Ribbon supply spindle

6
Fig. 5 Ribbon installation (II)
3.3 Loading Label Stock
1. Insert a 1” label spindle into a paper roll ( * If your paper core is 1 inch, remove the
1.5” core adapter from the fixed tab. If label width is 4 inch wide, two fixing tabs are
not required. ).
Fig. 6 Label roll installation (I)
2. Open the printer’s top cover by releasing the green top cover open levers located
on each side of the printer and lifting the top cover. A top cover support at the rear of
the printer will hold the printer top cover open.
Rear Hub
Pa
p
er Roll
1” Label Spindle
Printing Side
Face U
p
1.5” Core
Adapter*
Fixed Tab

7
Fig. 7 Pull the lever to open the cover
3. Place a roll of paper onto the center of the paper roll mount.
4. Feed the paper, printing side face up, through the Teflon bar and the paper guide
and pass over the platen.
5. Adjust the green center-biased paper guides to slightly touch the edges of the label
backing.
6. To close the printer top cover, lift the cover to the ultimate open angle then use both
hands to close the cover gently. Close the printer top cover slowly and make sure
the cover latches securely.
Note:
1. Make sure hands are not placed between printer top cover and lower
cover when close the top cover.
2. Do not free fall the top cover.
3. Failure to securely close and lock the cover will result in poor print quality.
Lower Cover
Printer Top Cover
Top Cover Support
Paper Guide Teflon Ba
r
Top Cover Open Lever
Paper Roll Mount

8
Fig. 8 Label installation (II)
3.4 External Label Roll Mount Installation (Option)
1. Attach an external paper roll mount on the bottom of the printer.
Fig. 9 Attach the external roll mount to the printer
1. Open the printer top cover by releasing the top cover open levers. The top cover
support will hold the printer top cover.
2. Install a roll of paper on the external paper roll mount.
3. Feed the paper to the external paper feed opening through the rear paper guide.
Fig. 10 External roll mount label installation (I)
4. Feed the paper, printing side face up, through the paper guide and pass over the
platen.
5. Adjust the paper guides to fit the paper width.
External Paper Feed Opening
External Paper Roll
Mount

9
6. Close the printer top cover by lifting the top cover to the maximum opening angle
then push down the top cover gently.
Fig. 11 External roll mount label installation (II)
3.5 Peel-off Module Installation (Option)
1. Open the top cover and remove the front panel from the printer.
Fig. 12 Remove the front panel
2. Open the top cover and hold it and push down and push backward the top cover
support then push backward the top cover.
3. Use a screwdriver to screw off 6 screws on the lower inner cover.
Paper Guide
Platen
Rear Paper Guide
Front Panel
Top Cover Support

10
Fig. 13 Remove 6 screws from lower inner cover
4. Upside down the printer. Remove two screws at the hinge and remove one screw at
memory card cover.
5. Hold the lower cover to lift up the top cover open levers to separate the lower inner
cover and the lower cover.
6. Arrange the cable through the bezel. Connect the peel-off panel cable to the 5-pin
socket on printer PCB.
Peel-off
panel
Peel-off panel
Cable
5-pin Socket
PCB
Tenon
Lower Cove
r
Screws
Lower Inner
Cover
Top Cover
Screws Top Cover Support
Flute

11
Fig. 14 Connect peel-off sensor cable to main board
Fig. 15 Peel-off sensor cable installation
7. Flat a peel-off panel and embed the tenons in mortises, and you will hear a kick
sound.
Fig. 16 Peel-off panel installation (I)
8. Arrange the lower inner cover back to the lower cover.
Roller
Tenon Mortise
Lower Inner Cover
Lower Cover
Bezel
Mortise

12
Fig. 17 Peel-off panel installation (II)
9. Lift up the peel-off panel to the lower cover to close it.
10. Use a screwdriver to screw down whole screws on the lower inner cover and the
lower cover.
11. Close the top cover by arranging the top cover support back to the flute
and push it forward then close the top cover slowly.
3.5.1 Loading the Paper in Peel-off Mode
Note: Both thermal paper and plain paper apply for peel-off function but
neither PVC nor vynle work at peel-off function.
1. Insert a 1” label spindle into a paper roll.
2. Open the printer top cover by pulling the top cover open levers. The top cover
support will hold the printer top cover.
Fig. 18 Open the top cover
Peel-off
panel
Roller
Top Cover Open Lever
Peel-off panel
Backing paper
Opening

13
3. Install the paper roll on the paper roll mount.
4. Open the peel-off panel by pulling it out.
Fig. 19 Open the peel-off panel
5. Feed the paper, printing side facing up, through the paper guide and pass over the
platen.
6. Lead the paper through the backing paper opening, beneath the roller, pull the
7. Adjust the paper guide by removing left or right to fit the paper width.
Fig. 20 Lead the paper through the backing paper opening, beneath the roller
8. Push the peel-off panel back to the printer.
9. Close the top cover by lifting up the top cover support and close the top cover
slowly.
Peel-off
panel
Roller
Top Cover
Top Cover Support
Peel-off panel

14
Note: Pull the label outward tightly after closing the top cover.
Fig. 21 Complete label installation for peel-off mode
3.6 Cutter Module Installation (Option)
1. Pull the top cover open levers to open the top cover.
2. Remove the front panel from the lower cover.
Fig. 22 Pull the lever to open the cover
3. Open the top cover and hold it and push down and push backward the top cover
support then push backward the top cover.
4. Use a screwdriver to screw off 6 screws on the lower inner cover.
Lower Cover

15
Fig. 23 Remove 6 screws from lower inner cover
5. Place the printer upside down and unscrew the two screws of the hinge holder on
the lower cover. Unscrew the screw of the memory card cover.
6. Use both thumbs to hold the lower cover and index fingers to lift up the top cover
open levers to separate the lower inner cover and the lower cover.
7. Arrange the cable through the bezel. Connect the cutter module cable to the 4-pin
socket on printer PCB.
Fig. 24 Cutter module installation
PCB
4-pin Socket
Cutter Cable
Cutter
Screws
Top Cover
Screws
Top Cover Support
Flute
Lower Cove
r
Lower Inner Cove
r
Front Panel