Tyco WP8360 User manual

D-308259 WP8360 Installation Guide 1
WP8360
Installation Guide
V20.2
Table of Contents
V20.2 UPDATES ...............................................3
1. Introduction..........................................................6
1.1 System Features............................................6
2. Choosing the installation location ....................9
3. Installation..........................................................10
3.1 LED indicators and connections................10
3.2 Inserting the Battery....................................11
3.3 WP8360 connections...................................12
3.4 GSM connection and configuration...........13
3.5 SIM card insertion........................................13
3.6 WP8360 prerequisites .................................13
3.7 Enrolling and deleting a Z-Wave device....13
3.8 Panel reset....................................................14
3.9 Factory default restore................................14
4. Programming.....................................................15
4.1 General guidance.........................................15
4.1.1 WP8360 panel indicators and controls.......16
4.1.2 Feedback sounds .......................................17
4.2 Entering Installer Mode and selecting a
menu option .......................................................17
4.2.1 Entering the Installer Mode when User
Permit is enabled.................................................17
4.2.2 Selecting options ........................................18
4.2.3 Exiting the installer mode ...........................18
4.3 Setting installer codes ................................18
4.3.1 Identical installer and master installer codes
.............................................................................19
4.4 Zones and devices.......................................19
4.4.1 General guidance & ZONES/DEVICES menu
options .................................................................19
4.4.2 Adding new wireless devices......................20
Enrolling a Wired Input .....................................21
4.4.3 Deleting a device........................................25
4.4.4 Modifying or reviewing a device .................25
4.4.5 Replacing a device .....................................26
4.4.6 Configuring soak test mode........................27
4.4.7 Defining configuration defaults for device
settings.................................................................27
4.4.8 Updating devices after exiting Installer Mode
.............................................................................28
4.5 Control panel................................................29
4.5.1 General guidance –Control panel flow-chart
& menu options................................................... 29
4.5.2 Configuring arming/disarming and exit/entry
procedures.......................................................... 30
4.5.3 Configuring zones...................................... 31
4.5.4 Configuring alarms and troubles................ 32
4.5.5 Configuring siren functionality.................... 33
4.5.6 Configuring audible and visual user interface
............................................................................ 33
4.5.7 Configuring jamming and supervision
(missing device).................................................. 34
4.5.8 Configuring miscellaneous features........... 35
4.6 Communication........................................... 36
4.6.1 General guidance –Communication flow-chart
& menu options.................................................... 36
4.6.2 Configuring GSM-GPRS (IP) - SMS cellular
connection........................................................... 37
4.6.3 Configuring event reporting to monitoring
stations................................................................ 39
4.6.4 Configuring event reporting to private users
............................................................................ 43
4.6.5 Configuring motion cameras for visual alarm
verification........................................................... 43
4.6.6 Configuring upload / download remote
programming access permissions...................... 44
4.6.7 Broadband ................................................. 45
4.6.8 Wi-Fi .......................................................... 46
4.7 PGM Output..................................................... 47
4.7.1 General guidance..................................... 47
4.7.2 PGM output configuration ...................... 47
4.7.3 Entering Daytime Limits.......................... 48
4.8 Custom names............................................ 48
4.8.1 Custom zone names.................................. 48
4.9 Diagnostics.................................................. 50
4.9.1 General guidance –Diagnostic flow-chart &
menu options....................................................... 50
4.9.2 Testing wireless devices............................ 50
4.9.3 Testing the GSM module........................... 52
4.9.4 Testing the SIM number ............................ 53
4.9.5 Testing the Broadband/PowerLink Module 54
4.9.6 Testing the WLAN Module......................... 54
4.10 User settings............................................. 55

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4.11 Factory default...........................................56
4.12 Serial number.............................................56
4.13 Partitioning.................................................57
4.13.1 General guidance –Partitioning menu.....57
4.13.2 Enabling and disabling partitions..............57
4.14 Operation mode .........................................58
4.14.1 General guidance –Operation mode menu
.............................................................................58
4.14.2 Select setting............................................58
4.14.3 BS8243 Setup...........................................58
4.14.4 DD243 Setup............................................59
4.14.5 CP01 Setup ..............................................61
4.14.6 Other setup...............................................62
5. Periodic test.......................................................64
5.1 General guidance.........................................64
5.2 Conducting a periodic test.........................64
6. Maintenance.......................................................68
6.1 Handling system faults ...............................68
6.2 Replacing the backup battery ....................70
6.3 Replacing and relocating detectors...........70
6.4 Annual system check..................................70
7. Reading the event log.......................................71
APPENDIX A. Working with the AlarmInstall
Application.............................................................72
Adding a panel.....................................................73
APPENDIX C. Specifications................................75
C1. Functional....................................................75
C2. Wireless....................................................... 75
C3. Electrical...................................................... 76
C4. Communication .......................................... 76
C5. Physical Properties.................................... 76
C6. Peripherals and Accessory Devices ........ 77
APPENDIX D. Working with Partitions ............... 78
D1. User Interface and Operation.................... 78
D2. Common Areas........................................... 78
APPENDIX E. Detector Deployment & Transmitter
Assignments......................................................... 79
E1. Detector Deployment Plan......................... 79
E2. Keyfob Transmitter List............................. 79
E3. Emergency Transmitter List...................... 80
E4. Non-Alarm Transmitter List....................... 80
APPENDIX F. Event Codes.................................. 81
F1. Contact ID Event Codes............................. 81
F2. SIA Event Codes......................................... 81
F3. Understanding the Scancom Reporting
Protocol Data Format ....................................... 82
F4. SIA over IP - Offset for Device User.......... 82
APPENDIX G. Sabbath mode............................... 83
G1. General guidance....................................... 83
G2. Connection.................................................. 83
G3. Arming the system by Sabbath clock...... 83
APPENDIX H. Glossary........................................ 84
APPENDIX I. Compliance with standards............ 86
WP8360 Quick user guide..................................... 91

D-308259 WP8360 Installation Guide 3
V20.2 UPDATES
Refer to the following changes that replace the equivalent information in the supplied installer guide.
4.4.2 Adding new wireless devices or wired sensors
Part B –Configuration
Zone Type List
No.
Zone Type
Description
25
Custom 1
A custom zone type that reports to private phone, and SMS numbers without activating any
sirens. This setting is configured to perimeter by default. To define the setting default, refer to
section 4.8.2 Custom Zone Types.
26
Custom 2
A custom zone type that reports to private phone, and SMS numbers without activating any
sirens. This setting is configured to perimeter by default. To define the setting default, refer to
section 4.8.2 Custom Zone Types.
4.4.7 Defining configuration defaults for "device settings"
The default configuration of the ‘VIEW ON DEMAND’ feature is ‘disabled’. To change the default configuration,
complete the following steps:

Changing VIEW ON DEMAND defaults
[1]
Enter the installer menu and select 02:ZONES/DEVICES
[2]
Select DEFINE DEFAULTS
[3]
Select MOTION SENSORS
[4]
Select VIEW ON DEMAND and choose the desired default setting from the list of options
Note: The selected default setting is marked with ◼
Note: The new default affects only new motion cameras enrolled after the change is performed.
4.5.5 Configuring sirens functionality
In previous versions, an alarm that occurred in a single partition activated all sirens in the system. From version
20.2 onwards, you can configure the system so that the siren sounds only when an alarm is triggered within the
same partition.
Option
Configuration Instructions
48:SRN PER PRTN
This setting determines if the siren activates when an alarm occurs within the same partition.
Note: This option does not apply to sirens that are embedded in the panel or wired sirens that
are connected to expanders or PGMs.
If you set the siren to Enable, and an alarm is triggered in the same partition, the siren sound
and the exit and entry beeps activate.
Note: To silence a siren within a partition, you must have access privileges to that partition.
If set to Disable, the siren sound, as well as exit and entry beeps, are activated when an alarm
is triggered in any partition.
If you set the siren to Disable, and an alarm is triggered in any partition, the siren sound and the
exit and entry beeps activate.
Options: Disable (default) or Enable.
4.5.6 Configuring audible & visual user interface
Option
Configuration Instructions
56:SCREEN SAVER
With partition disabled
The screen saver option - when activated - replaces the status display on the control panel
with the words “SECURITY SYSTEM” if no key is pressed for more than 30 seconds.

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4.6.6 Configuring motion cameras for visual alarm verification
In previous versions, changing the VIEW ON DEMAND setting configured all enrolled motion cameras at once. From
version 20.2 and later, you can configure each motion camera individually to the required viewing setting.
From version 20.2 onwards, the location for VIEW ON DEMAND has changed:
Version 19.4 or earlier:
INSTALLER  04:COMMUNICATION  5:MOTION CAMERAS   
VIEW ON DEMAND
Version 20.2 or later:
INSTALLER 02:ZONES/DEVICES  MOTION SENSORS   
DEV SETTINGS  VIEW ON DEMAND
Option
Configuration Instructions
VIEW ON DEMAND
The VIEW ON DEMAND configuration determines in which arming modes the feature is
enabled.
Options: disabled (default); in all modes; in AWAY only; in HOME only; in HOME & AWAY;
DISARM & AWAY;DISARM & HOME; and in DISARM only.
Note: Other configurations related to this feature, such as VIEW TIME WINDOW, UPLOAD FILM and KIDS COME
HOME are unchanged.
4.7.2 PGM output configuration
From version 20.2 onwards it is possible to:
(1) You can activate a PGM output for up to six sensors (zones). See PGM: BY SENSOR for more details.
(2) You can activate a PGM output in response to temperature, presence, and light sensor signals. See PGM: BY
SENSOR for more details.
(3) You can program an output using both wired and wireless sirens and strobes. See PGM: BY OTHER for more
details.
Option
Configuration Instructions
PGM:BY SENSOR
→Zone A Z:_ _
→Zone B Z:_ _
→Zone C Z:_ _
→Zone D Z:_ _
→Zone E Z:_ _
→Zone F Z:_ _
You can trigger a PGM output when any of the six available sensors activate.
The output triggers when the system is either armed or disarmed.
To configure and PGM output, complete the following steps:
Press to enter the PGM: BY SENSOR sub menu and then select the zone you wish to
program, for example Zone A. If the zone was configured before, the display shows the current
zone number (Z:xx) and if not, the zone number is blank (Z:_ _).
To configure the zone number, press . Enter the two digit zone number that you wish to
activate the PGM output for and press to confirm.
Select ZONE ACTIVITY to define which activity in the selected zone will trigger the PGM.
Options: Open/Violate (default); Close; Presence; No Presence; Light ON; Light OFF;
Very HOT; Very HOT RSTR; Cold; Cold RSTR; Freezing; Freezing RSTR; Freezer;
Freezer RSTR
Select PGM ACTION to define the PGM behavior.
Note: If you select toggle, the PGM output turns on when an event occurs in any of these
zones and is turned off when the next event occurs, alternately.
Note: If the zone number needs to be updated for an existing PGM configuration, the PGM
action must be changed for the update to take effect. In order to do this, change the PGM
action to a temporary value and then return to the menu to change it back to the required
action.
To add another sensor, select another zone (Zone B to Zone F,) and repeat the above
process.
When the procedure is complete, press to return to the home screen.
Note: After you exit from the installer mode, all PGM outputs are turned off
Options: disabled (default); turn ON; turn OFF; activate PULSE; toggle

D-308259 WP8360 Installation Guide 5
4.8 Custom names
4.8.1 Custom zone names
From version 20.2 onwards the name of 06: Custom Names and Cust. Zones Name has changed:
Version 19.4 or earlier:
06:CUSTOM NAMES  CUST.ZONES NAME
Version 20.2 or later:
06:CUSTOM DEF.  ZONE NAMES
4.8.2 Custom zone types
From version 20.2 onwards it is possible to define up to two custom zone types. You can configure these two zones
types to meet specific installation requirements and to enroll devices to the custom zone types sub menu.
To define a custom zone type, from the installer menu, follow the flow diagram below:
06:CUSTOM DEF.  ZONE TYPES
Enter the CUSTOM 1 or CUSTOM 2 sub menu and complete the following instructions:
Option
Configuration Instructions
TYPE
Use this configuration to define the zone type.
Note: See the installation manual for a description of the zone types.
Options: Perimeter (default); Perim-Follow; Interior; Inter-Follow and 24h
REPORT TO
Use this configuration to define where the event message is reported to.
Select Private to send the event to private telephone or SMS numbers.
Select C.S. to send the event to the central monitoring station,
Select Private and C.S. to send the event to both private telephone/SMS numbers and central
monitoring station.
Options: Private (default); C.S.; and Private and C.S.
ACTIVATE SIRENS
Use this configuration to define whether sirens enrolled in the zone are activated following an
event.
Select Enable to activate sirens on the zone.
Select Disable to prevent sirens from being activated on the zone.
Options: Disable (default); and Enable

6 D-308259 WP8360 Installation Guide
1. Introduction
The WP8360 security and smart home platform is a comprehensive security system based on the WP wireless panel
security logic and PowerG proven RF security technology with IP communication. The WP8360 platform has dual path
configuration: IP via Ethernet to the customer-premises gateway and cellular modem (2G or 3G). The reporting is done
through IP as primary and cellular modem as secondary. Property owners receive notifications of events by email
and/or SMS. In addition, the system includes a Wi-Fi module that supports IP cameras and a Z-Wave controller that
supports Z-Wave devices.
The WP8360 security system is accessible to home and property owners through their mobile devices. Installers
program and configure the system remotely through the through the AlarmInstall application (see APPENDIX A).
This manual refers to WP8360 v18 and above. The most updated manuals can be downloaded from the DSC Web site
http://www.dsc.com.
1.1 System Features
The following table lists the WP8360 features with a description of each feature and how to use it.
Feature
Description
How to configure and use
Visual alarm
verification
When used with PGx934 PIR-camera
detector or PGx944, and GPRS or Ethernet
communication, the WP8360 is able to
provide the Monitoring Station with clips
captured in alarm situations. The system
sends the clips to the Monitoring Station
automatically for burglary alarms and,
depending on setup, also for fire and
personal emergency alarms.
1. Setup GPRS communication: see GSM
Module Installation (section 3.4).
2. Configure camera settings:refer to the
PGx934 Installation Instructions.
3. Enable fire and personal alarm
verification:see section 4.6.5 Configuring
Motion Cameras for Video Alarm Verification.
On demand clips from
cameras
The WP8360 can provide images from the
PGx934 or PGx944 by demand from a
remote PowerManage server. Pictures are
taken based on a command from the
monitoring station via the ConnectAlarm
application. To protect customers' privacy,
the system can be customized to enable the
On Demand View only during specific
system modes (i.e. Disarm, Home & Away)
and also to a specific time window following
an alarm event.
1. Setup the On demand feature:see
section 4.6.5 Configuring Motion Cameras
for Video Alarm Verification.
2. To request and view images:refer to the
PowerManage User's Guide, Chapter 5
Viewing and Handling Events.
Easy enrollment
PowerG devices are enrolled from the control
panel’s Virtual Keypad. Pre-enrollment can
also be performed by entering the PowerG
device ID number and then activating the
device in the vicinity of the panel.
To enroll or pre-enroll devices: see section
4.4.2 Adding New Wireless Devices.
Device configuration
Device parameters and related system
behavior can be configured from the control
panel or from a remote location.
Each PowerG device has its own settings
which can be configured through the control
panel by entering the DEVICE SETTINGS
menu.
Note: The minimum configuration of the
system includes one detector.
To configure devices from the control
panel: see Chapter 4 Programming and also
the individual device's Installation
Instructions.
To configure devices from a remote
location: refer to the PowerManage User's
Guide Chapter 3 Working with Panels.

D-308259 WP8360 Installation Guide 7
Diagnostics of the
control panel and
peripherals
You can test the function of all wireless
sensors deployed throughout the protected
area, to collect information about the
received signal strength from each
transmitter and to review accumulated data
after the test.
To perform diagnostics and to obtain
signal strength indication: see section 4.8
Diagnostics.
Conducting periodic
tests
The system should be tested at least once a
week and after an alarm. The periodic test
can be conducted locally or from a remote
location (with the assistance from a non-
technical person in the house).
To conduct a walk test locally: see
Chapter 5 Periodic Test.
To conduct a walk test from remote
location: refer to the section "Performing a
walk test in the Diagnostics tab" in
AlarmInstall app User Guide.
Partitions
The partitioning feature, when enabled,
divides your alarm system into distinct areas
each of which operates as an individual
alarm system. Partitioning can be used in
installations where shared security systems
are more practical, such as a home office or
warehouse building.
1. Enable partitioning:see section 4.12
Partitioning.
2. Setup partition association for each
device: see section 4.4.2 Adding New
Wireless Devices.
To understand more about partitioning:
see APPENDIX D. Working with Partitions
and the User's Guide.
Device configuration
templates
The default parameters with which a new
device is enrolled into the system can be set
before you enroll devices. This default
template saves time on device configuration.
1. Define enrollment defaults for devices:
see section 4.4.7 Defining Configuration
Defaults for Device Settings.
2. Enroll or pre-enroll devices: see section
4.4.2 Adding New Wireless Devices.
SirenNet - distributed
siren using Smoke
detectors
All PowerG smoke detectors are able to
function as sirens, alerting on any of 4 types of
alarm in the system: fire, gas, burglary and
flood.
Enable and configure SirenNet for each
smoke detector:refer to the PGx936
Installation Instructions.
Reporting to private
users and/or
monitoring station by
SMS and IP
communication
The WP8360 system can be programmed to
send notifications of alarm and other events
to 4 SMS cellular phone numbers and to
report these events to the Monitoring Station
by SMS or IP communication. Users can also
receive notifications on the ConnectAlarm
application.
To configure notifications to Private
phones:refer to section 4.6.4 Configuring
event reporting to private users
To configure reporting to the Monitoring
Station:see section 4.6.3 Configuring
Events Reporting to Monitoring Stations.
Quick installation with
link quality indication
With PowerG devices, there is no need to
consult the control panel when mounting a
wireless device, because PowerG devices
include a built-in link quality indicator.
Choosing the mounting location is a quick
and easy process.
To choose the ideal location to mount a
wireless device, see Chapter 2 Choosing the
Installation Location.
Device Locator
Helps you to identify open or troubled
devices indicated on the Alarm Install Virtual
Keypad display. While the Virtual Keypad
displays an open or faulty device, the LED on
the respective device flashes indicating "it's
me". The "it's me" indication appears on the
device within max. 16 seconds and lasts for
as long as the Virtual Keypad displays the
device

8 D-308259 WP8360 Installation Guide
Guard key-safe
The system is able to control a safe that
holds site keys that are accessible only to the
site's guard or Monitoring Station's guard in
the event of an alarm. Operates with the
magnetic contact device with auxiliary input
only (PGx945)
1. Configure the safe's zone type to Guard
Zone:see section 4.4.2 Adding New
Wireless Devices.
2. Setup guard code: see section 4.3
Setting Installer Codes.
Arming Key
External system can control arming and
disarming of the system.
Refer to the WK241 and WK160 Installation
Instructions.
GPRS usage
The installer can define GPRS usage of
third-party home automation application.

D-308259 WP8360 Installation Guide 9
2. Choosing the installation location
To ensure the best possible mounting location for the WP8360 control panel, the following points should be observed
when selecting a location:
•Place approximately in the center of the installation site between all the transmitters, preferably in a hidden
location.
•Place in close proximity to an AC source.
•Place where there is good cellular coverage, if a cellular module is used.
•Place in close proximity to a home router wired Ethernet (LAN) connections.
•Place far from sources of wireless interference, such as:
oComputers or other electronic devices, power conductors, cordless phones, light dimmers, etc.
oLarge metal objects such as metal doors or refrigerators
Note: A distance of at least 1 meter (3 ft.) is recommended.
When mounting wireless devices, ensure that the following conditions are in place:
•Ensure the signal reception level for each device is either Strong or Good, but not Poor.
•Install wireless magnetic contacts in a vertical position and as high up the door or window as possible.
•Install wireless PIR detectors upright at the height specified in the relevant installation manual.
•Locate repeaters high on the wall mid-distance between the transmitters and the control panel.
WARNING! To comply with FCC and IC RF exposure compliance requirements, the control panel should be located at
a distance of at least 20 cm from all persons during normal operation. The antennas used for this product must not be
co-located or operated in conjunction with any other antenna or transmitter.
Le dispositif doit être placé à une distance d'au moins 20 cm à partir de toutes les personnes au cours de son
fonctionnement normal. Les antennes utilisées pour ce produit ne doivent pas être situés ou exploités conjointement
avec une autre antenne ou transmetteur.

10 D-308259 WP8360 Installation Guide
3. Installation
3.1 LED indicators and connections
A. Power indicator
B. Status indicator
C. Trouble indicator
D. Service server indicator
E. Smart Home Service
Indicator
F. Wi-Fi indicator
G. Micro USB connection
H. 5V DC power connection
I. LAN connection
J. Functional pushbuttons:
+ button -Add PowerG /
Z-Wave devices
_button - Delete PowerG /
Z-Wave devices
+and –buttons
simultaneously –Installer
Wi-Fi activation and
deactivation
K. Opening for reset button
L. Restore to factory default
settings:Press for 30 sec.
to restore system
parameters to factory
defaults.
M. Micro SD memory card
holder (for future use)
N. Enroll LED
HI
G
K
J
L
NM

D-308259 WP8360 Installation Guide 11
O. Battery plug socket
P. SIM card holder
Q. Rechargeable battery
Figure 3.1 –Connections and LED indications
3.2 Inserting the Battery
1. Press on the tab inward
and lift to remove the
battery cover.
2. Insert the battery cable
plug into the battery
socket.
3. To close the battery cover,
align the two tabs of the
battery cover with their
respective slots and press
down on the cover in the
direction shown until a
click is heard.
O
P
Q
2
1

12 D-308259 WP8360 Installation Guide
Figure 3.2 –WP8360 Battery Insertion
3.3 WP8360 connections
Figure 3.3 –WP8360 Panel Connections
Note: If there is a GSM module in your control panel, first connect the SIM card before performing the following
procedure, see section 3.5 for details:
1. Connect the DC power supply from the mains electrical socket to the power connection.
2. Connect the IP cable from the LAN connection to the local home-router connection.
3. To work with the Configurator, connect the micro USB cable from the micro USB connection to the PC/laptop/tablet
connection. Configurator software can be downloaded from www.visonic.com website if you are a registered user.
4. After completing the setup in the configurator, disconnect the USB cable from the WP8360.
Note: For details about installing and configuring the AlarmInstall Application, see APPENDIX A. Working with the
AlarmInstall Application.
3
2
1
3

D-308259 WP8360 Installation Guide 13
3.4 GSM connection and configuration
The GSM modem auto detection feature enables automatic enrollment of the GSM modem into the control panel
memory. GSM modem auto detection is activated after reset that is after power-up or after exiting the Installer Mode
menu. This action causes the WP8360 to automatically scan the GSM COM ports for the presence of a GSM modem.
In the event that the GSM modem auto detection fails and the modem was previously enrolled in the control panel, the
message Cel Remvd Cnfrm is displayed on the Configurator’s Virtual Keypad. This message disappears from the
display after you press OK. The modem is then considered as not enrolled and no GSM trouble messages are
displayed.
Notes:
1) A message is displayed only when the alarm system is disarmed.
2) The GSM Alarm Transmission System is designed to comply with EN 50131-1 ATS4.
3.5 SIM card insertion
The following procedure outlines how to insert SIM card
into the GSM module, see Figure 3.1 (O):
1. Slide the top cover.
2. Open the cover.
3. Align the SIM card in the cover (note cover
orientation).
4. Slide the SIM card into the cover.
5. Rotate the cover to close.
6. Lock the cover to close.
CAUTION! Do not insert or remove the SIM card when
the control panel is powered by AC power or battery.
To configure the GSM modem, see section 4.6.2.
3.6 WP8360 prerequisites
Connection to the PowerManage server requires the following ports to be open on the router to access the internet:
•TCP ports : 8080, 5001
•UDP port: 5001
•FTP port: 21
Note: In a typical home router these ports on the router are open.
3.7 Enrolling and deleting a Z-Wave device
Enrolling a Z-Wave device
To enroll a device, complete the following steps:
1. Press and hold the (+) button for 2 seconds, see Figure 3.1 (J). The red LED blinks slowly, see Figure 3.1 (N).
2. Press the Enroll button on the device.
3. The green LED blinks quickly, a success beep is emitted, and the LED turns off when the device is enrolled.
Notes:
•To cancel the enrollment, press and hold the (+) or (-) buttons for 2 seconds. The LED stops blinking.
•If the enrollment is not successful, the red LED remains on for 3 seconds and a failure beep is emitted.
•Long press on the (+) button, returns the panel to normal operation.

14 D-308259 WP8360 Installation Guide
Deleting a Z-Wave device
To delete an enrolled device, press and hold the (-) button for 2 seconds, see Figure 3.1 (J). The red LED blinks
quickly, see Figure 3.1 (N) enroll LED. A success beep is emitted and the LED turns off.
Notes:
•To cancel the deletion, press and hold the (+) or (-) buttons for 2 seconds. The LED stops blinking.
•If the deletion is not successful, the red LED lights for 3 seconds and a failure beep is emitted.
•Long press on the (-) button, returns the panel to normal operation.
3.8 Panel reset
To reset the panel, use a blunt instrument to press the Reset button, see Figure 3.1 (K). The orange LED lights
constantly until panel initialization is completed, see Figure 3.1(N). When the PowerLink is reset, the orange LED (N)
turns off.
3.9 Factory default restore
To restore system parameters to the factory default parameters, complete the following steps:
Note: The panel must be disarmed before performing the reset.
1. Press the Back to Factory button for 30 seconds; see Figure 3.1 (L).
Note: During restore process, the red LED blinks; see Figure 3.1 (N).
2. The green LED blinks 3 times and a success beep is emitted. The panel immediately initiates a software reset.
Note: If the default restore is not successful, the red LED light remains on for 3 seconds and a failure beep is
emitted.

D-308259 WP8360 Installation Guide 15
4. Programming
4.1 General guidance
This chapter explains the Installer programming (configuration) options of your WP8360 system and how to customize
its operation to your particular needs and end user requirements.
Software configuration of the alarm system is performed using the Virtual Keypad which contains the control keys,
numerical keypad and display.
The control panel includes a partition feature. Partitioning allows you to have up to three independently controllable
areas with different user codes assigned to each partition. A partition can be armed or disarmed regardless of the
status of the other partitions within the system.
The Soak Test feature allows selected zones to be tested for a pre-defined period of time. When in Soak Test mode,
activating a zone does not cause an alarm and siren and strobe are not activated. The zone activation is recorded in
the event log and is not reported to the Monitoring Station. The zone remains in Soak Test until the pre-defined period
of time for the Soak Test has elapsed without any alarm activation. The zone then automatically removes itself from
Soak Test mode and returns to normal operating mode.
Tech Tip :
For your convenience, program the WP8360 on a work bench before the installation. You can obtain operating power from
the backup battery or from the AC/DC adapter.
ATTENTION! FIRST SWITCH ON THE CONTROL PANEL and then INSERT BATTERIES INTO ACCESSORIES
DEVICES.
The devices search for the control panels to which they are enrolled for a period of 24 hours only after you insert the
battery.
Note: If you switch on the control panel a long time after inserting batteries into the accessories devices you must open
and then close the cover of the WP8360 to activate the tamper switch. Alternatively, remove and reinsert the battery
into the device.

16 D-308259 WP8360 Installation Guide
4.1.1 WP8360 panel indicators and controls
LED indicators
Figure 4.1 LED Indicators
No.
Function
A
Power (Green) indicates that your system is connected to the power outlet.
B
Arming status (Flashing Red / Static Red) indicates HOME / AWAY.
C
Trouble condition (TRBL) (Orange) lights when the system detects an abnormal condition caused
by a fault. See chapter 3 for details.
D
Service Server (Blue) lights when the system is connected to the security server.
E
Smart Home Service (Blue) lights when the system is connected to the smart home server.
F
Wi-Fi (Green) indicates if the Wi-Fi module is enabled or disabled. The light blinks fast when
activating or deactivating a Wi-Fi access point, and blinks slowly when the Wi-Fi access point is active.
Control keys
The Virtual Keypad can only be used as part of the ConnectAlarm Mobile Application.
The Virtual Keypad's buttons are used for navigation and configuration when programming. For more information, refer
to Appendix A.
To review the options within the control panel menus and select an option, repeatedly press the Next or Back
until the desired option displays (also designated as in this guide), then press the OK to select
the desired option (also designated as in this guide). To return to the previous options, repeatedly press Home
. To exit the programming menu, press Away .

D-308259 WP8360 Installation Guide 17
4.1.2 Feedback sounds
The panel or PC provides the following audible indicators when configuring the panel:
Sound
Definition
Single beep indicates that a key is pressed.
Double beep indicates a return to the normal operating mode after a timeout.
Three beeps indicate an abnormal condition in the system due to a fault.
♫
Success Tune (- - - –––), indicates successful completion of an operation.
♫
Failure Tune (–––––), indicates an incorrect option or the value that is not accepted.
4.2 Entering Installer Mode and selecting a menu option
All Installer Mode options are accessed from the Installer Mode menu option.
To enter and select an option from the Installer Mode menu, complete the following steps:
Step 1

Step 2

Step 3

Step 4
Select INSTALLER
MODE Option
[1]
Enter
Installer Code
[2]
Select Installer Mode menu option
[3]


See

See
READY 00:00
01:INSTALL CODES
4.3
08:USER SETTINGS
4.9
Go to
the
indicated
section
of the
selected
option

02:ZONES/DEVICES
4.4
09:FACTORY DEFLT
4.10
INSTALLER MODE
ENTER CODE:◼
03:CONTROL PANEL
4.5
10:SERIAL NUMBER
4.11
If the Installer Mode
is not shown, refer to
section 4.2.1
04:COMMUNICATION
4.6
12:PARTITIONING
4.12
06:CUSTOM NAMES
4.7
13:OPERATION MOD
4.13
07:DIAGNOSTICS
4.8
<OK> TO EXIT

 - Entering the Installer Mode menu
[1]
You can access the Installer Mode only when the system is disarmed. The process described refers to the case
where User permit is not required. If User permit is required, select the User Settings option and ask the
Master User to enter his code and then scroll the User Settings menu and select the Installer Mode option (last
option in the menu). Continue to Step 2.
[2]
If you have not already changed your Installer code number, use the default settings: 8888 for installer & 9999 for
master installer.
If you enter an invalid installer code 5 times, the keypad will be automatically disabled for a pre-defined period of
time and the message WRONG PASSWORD will be displayed.
[3]
You have now entered the Installer Mode menu. Scroll and select the menu required and continue to its
corresponding section in the guide (indicated on the right side of each option).
4.2.1 Entering the Installer Mode when User Permit is enabled
In certain countries the regulations may require that the user grants permission to make changes to the panel
configuration. To comply with these regulations, the Installer Mode option can be accessed only from the User
Settings menu. The Master user must first enter the User Settings menu then scroll until the Installer Mode option is
shown and then the installer can continue as shown in the above table (see also [1] in Step 1 above).
To configure the panel to comply with user permission requirements - see option #91 User Permit in section 4.5.8.

18 D-308259 WP8360 Installation Guide
4.2.2 Selecting options

 –Selecting an option from a menu
Example: To Select an Option from the COMMUNICATION menu:
[1]
Enter the Installer Mode menu and select the 04.COMMUNICATION option (see section 4.2).
[2]
Select the sub-menu option you need, for example: 3: C.S. REPORTING.
[3]
Select the parameter you require to configure for example: 11:RCVR 1 ACCOUNT
[4]
To continue, go to the section of the selected sub-menu option, for example section 4.6.3 for the
3:C.S.REPORTING menu, and look for the sub-menu you require to configure (e.g. 11:RCVR 1 ACCOUNT). After
configuring the selected parameter the display returns to step 3.
To Change the Configuration of the Selected Option:
When entering the selected option, the display shows the default (or the previously selected) setting marked with ◼.
To change the configuration, scroll the Options menu and select the setting you require and press to
confirm. When done, the display reverts to Step 3.
4.2.3 Exiting the installer mode
To exit the Installer Mode, proceed as follows:
Step 1

Step 2

Step 3

[1]
[2]
[3]
Any screen
or
<OK> TO EXIT
READY 12:00

 –Exiting the Installer Mode
[1]
To exit INSTALLER MODE, move up the menu by pressing the button repeatedly until the display
reads <OK> TO EXIT or preferably; press the button once which brings you immediately to the exit
screen <OK> TO EXIT.
[2]
When the display reads <OK> TO EXIT, press .
[3]
The system exits the INSTALLER MODE menu and returns to the normal disarm state while showing the READY
display.
4.3 Setting installer codes
The WP8360 system provides two installer permission levels with separate installer codes, as follows:
•Master Installer: The Master Installer is authorized to access all Installer Mode menu and sub-menu options. The
default code is: 9999 (*).
•Installer: The Installer is authorized to access most but not all Installer Mode menu and sub-menu options. The
default code is 8888 (*).
•Guard Code: Enables an authorized guard to only Arm Away / Disarm the control panel. The default code is 0000 (*).
The following actions require you to enter the Master Installer code:
•Changing the Master Installer code.
•Defining specific communication parameters –see 3:C.S REPORTING in sections 4.6.2 and 4.6.3.
•Resetting the WP8360 parameters to the default parameters –see 09:FACTORY DEFLT in section 4.11.
Note: Not every system includes a Master Installer code feature. In such systems, the Installer can access all Installer
Mode menu and sub-menu options identical to the Master Installer.
(*) You are expected to use the default codes only once for gaining initial access, and replace it with a secret
code known only to yourself.

D-308259 WP8360 Installation Guide 19
To change your Master Installer or Installer Codes proceed as follows:
Step 1

Step 2

Step 3

Step 4
Select 01:INSTALL
CODES Option
[1]
Select Master Installer,
Installer code or Guard
code
[2]
Enter NEW Master Installer,
Installer code or Guard code
[3]



INSTALLER MODE
NEW MASTER CODE
MASTER CODE ◼999
to step 2
to step 2
ENTER CODE:◼
or
or

NEW INST. CODE
INST. CODE ◼888
or
or
01:INSTALL CODES
NEW GUARD CODE
GUARD CODE ◼000
to step 2

 –Setting Installer Codes
[1]
Enter the Installer Mode menu and select the 01:INSTALL CODES option (see section 4.2).
[2]
Select the NEW MASTER CODE, NEW INST. CODE or NEW GUARD CODE. Some panels may have only the
Installer Code and New Guard Code option.
[3]
Enter the new 4-digit Code at the position of the blinking cursor and then press .
Notes:
1. Code 0000 is not valid for Master Installer or installer.
2. Inserting 0000 for the Installer will delete the Installer Code.
3. Warning! Always use different codes for the Master Installer, for the Installer and for the Users.
If the Master Installer Code is identical to the Installer code, the panel will not be able to recognize the
Master Installer. In such a case, you must change the Installer code to a different code. This will re-validate
the Master Installer code.
4.3.1 Identical installer and master installer codes
In a 2-installer code system, the non-master installer may inadvertently change his Installer Code to that of the Master
Installer Code. In this case, the panel will allow the change in order to prevent the non-master installer from realizing
the discovery of the Master Installer's Code. The next time the Master Installer enters the Installer Mode the Master
Installer will be considered as an Installer and not as a Master Installer. In such a case the Master Installer should do
the following:
1.
a) Change the Installer Code to a temporary code
b) Exit the Installer Mode
c) Enter the Installer Mode again using the Master Installer code (the Master Installer Code will now be
accepted).
d) Change the Master Installer code to a different code.
e) Change the NON-Master Installer Code back again (that is, undo the change to the temporary code) so
that the NON-Master Installer can still enter the system.
4.4 Zones and devices
4.4.1 General guidance & ZONES/DEVICES menu options
From the ZONES/DEVICES menu you can add, configure, and delete devices.
To select an option follow the instructions below. See section 4.2 for more information.
INSTALLER MODE

02:ZONES/DEVICES

MENU required

indicates scroll
and select
Option
Use
Section
ADD NEW DEVICES
To enroll and configure the device's operation according to your preference and
in the case of sensors to also define their zone name (location), zone type, and
chime operation.
4.4.2
DELETE DEVICES
To delete devices from the system and to reset their configuration.
4.4.3
MODIFY DEVICES
To review and/or change the device's configuration.
4.4.4
REPLACE DEVICES
To replace faulty devices with automatic configuration of the new device.
4.4.5
ADD TO SOAK TEST
To enable the Soak Test for device zones.
4.4.6
DEFINE DEFAULTS
To customize the defaults of the device's parameters according to your personal
4.4.7

20 D-308259 WP8360 Installation Guide
preferences for each new device enrolled in the system.
4.4.2 Adding new wireless devices
Part A - Enrollment
To enroll and configure a device, follow the instructions in the following chart:
Step 1

Step 2

Step 3

Step 4

Select ADD NEW
DEVICE Option
[1]
Enroll the device or
Enter the device ID
[2]
Select a Zone number
[3]
Configure zone &
device Parameters
[4]



ADD NEW DEVICE
ENROLL NOW or
ENTR ID:XXX-XXXX
Z01:Motion Sens
ID No. 120-1254
Continue to the 2nd
diagram in Part B below
Press the enrollment
button or enter the device
ID. Refer to the detailed
instructions below

Z10:Motion Sens
ID No. 120-1254

 - Adding New Devices
[1]
Enter INSTALLER MODE, select 02:ZONES DEVICES (see section 4.2) and then select ADD NEW DEVICE.
Because of encryption, PowerG devices (including Keyfobs) cannot be used on more than one system at one
time. Remember to verify panel and device compatibility.
[2]
See enrollment by button or device ID below. If enrollment is successful, the display reads DEVICE ENROLLED
(or ID ACCEPTED)and then shows the device details - see [3]. However, if the enrollment fails, the display will
advise you the reason for failure, for example: ALREADY ENROLLED or NO FREE LOCATION.
If the enrolled device is adapted to operate as another device that the panel recognizes, the display then reads
ADAPTED TO <OK>.
[3]
The display shows the device details and the first available free Zone number for example: Z01:Motion Sensor >
ID No. 120-1254 (or K01:Keyfob / S01:Siren etc. depending on the type of the enrolled device).
Detectors can be enrolled in any zone number. To change the zone number, click the button or type in
the zone number, and then press to confirm.
[4]
Continue to Part B to configure the device –see diagram below
Checking panel to device compatibility
Each PowerG device bears a 7-character Customer ID printed on the device sticker in the format: FFF-M:DDD, (for
example, 868-0:012) where FFF is the frequency band and M:DDD is the variant code.
For PowerG system devices compatibility, make sure the frequency band (FFF) and the variant code (M) of the devices
match. The DDD can be ignored if the panel displays ANY for DDD.
Enrollment by using Device ID
The 7-digit Device ID can be used to register a device into the panel locally or from a remote location using the
AlarmInstall app. The enrollment by device ID is a 2 stage procedure.
In the 1st stage you register the devices' ID numbers into the panel and complete the device configuration. This can be
done from a remote location using the AlarmInstall app. Following the 1st stage, the WP8360 panel waits for the device
to appear on the network in order to complete the enrollment.
In the 2nd stage, the enrollment is completed when the panel is in full working mode by inserting the battery into the
device, or by pressing the tamper or enrollment button on the device. This procedure is very useful for adding devices
to existing systems without the need to provide technicians with the Installer Code, or to allow access to the
programming menus.
Notes:
1. The system will display NOT NETWORKD until the 2nd stage of all registered devices is completed.
2. The Soak Test on pre-enrolled zones can be activated only when the zone is fully enrolled.