U-Reach TP Series User manual

TP Series SATA Hard Disk
Eraser-TP400G
User Manual
V3.0

Index
Preparation Tips before You Start ........................................................................ 2
Notice Symbols .................................................................................................... 2
Function Table ..................................................................................................... 3
Product Overview ................................................................................................ 5
Product Features.................................................................................................. 5
Package Content .................................................................................................. 6
Hardware Overview ............................................................................................. 6
Appliance Diagram............................................................................................... 7
Data Sanitization.................................................................................................. 7
Setting of Erase Function ..................................................................................... 8
Quick Erase .................................................................................................. 8
Full Erase (Entire HDD Area)......................................................................... 8
DoD Erase (DoD5220.22 M) ......................................................................... 9
DoD Erase & Compare (DoD5220.22 M) ...................................................... 9
Secure Erase (NIST800-88) ..........................................................................10
Seven Pass Erase“DoD 5220.22-M(ECE)” ....................................................10
Utility Function ...................................................................................................12
1.Copy.........................................................................................................12
2-Compare ..................................................................................................16
3-Copy+Compare ........................................................................................16
System Info .................................................................................................16
Change the first Start-up Menu...................................................................16
Restore factory default................................................................................17
System Update............................................................................................17
Troubleshooting When Duplication Fails.....................................................18
How to Use Log Report .......................................................................................19
Specification Table ..............................................................................................24

1
Product Disclaimer
U-Reach is not accountable for any incidental or consequential damages, which includes, but
not constrained to property harm, loss of time or data from use of a U-Reach product, or any
other damages attributable to product malfunction or failure of (including without limitation,
those attributable to: (1) reliance at the materials provided, (2) costs of product replacement,
(3) loss of use, data or profits, (4) delays or business interruptions, (5) and any principle of
legal responsibility, arising out of or in reference to the use or overall performance (or from
delays in servicing or lack of ability to render service on any) U-Reach product). U-Reach
makes every effort to ensure proper operation of all products. However, the customer is
responsible to affirm that out of the U-Reach product meets the customer’s quality
requirement. The customer further acknowledges that fallacious operation of U-Reach
product and/or software program, or hardware issues, can cause loss of data, defective
formatting, or data loading. U-Reach will make efforts to resolve or repair any issues
recognized by customer either within the warranty period or on a time and materials basis.
Specifications and features subject to change without notice or obligation.
Warranty
U-Reach provides a basic one-year parts and labor warranty for all of its products (excluding
cables, adapters, and other consumable items). An optional extended warranty is also
available for an added cost. Telephone and email support is available for the life of the
product as defined by U-Reach.
All warranties will be restricted and defined by the market region that customers purchased
from.
Piracy Statement
U-Reach accepts no responsibility for copyright infringement or misuse of any U-Reach
equipment. Copying all forms of data: audio, video, or software without the permission of
the copyright holder is illegal. It is the sole responsibility of the user to ensure that the legal
copyrights of the copyright owners are respected.

2
Preparation Tips before You Start
Make sure to use stable power supply.
Please use in a clean & dry environment.
Please keep the environment well ventilated.
When the eraser operates, it is normal for the machine to heat up.
Please do not move the eraser during operation to ensure better operation.
Please do not remove HDDs during operation to avoid damage.
Please use power supply of its original manufacturer to ensure working safety.
Static electricity may cause erasing error. Please pay attention to the eraser environment
and operators’ equipment. It is recommended to purchase static electricity elimination
equipment to avoid static electricity shock when in high static electricity environment.
Notice Symbols
Special items, procedures, or notes should be noticed by users before operation.
Note:
Note
Refers to related operations on the eraser, special details, tips to know,
suggestions or more effective operation.
Caution:
Caution
Refers to operations that need to be followed or to be cautious to avoid
mistakes.

3
Function Table
Function
Description
1.Quick Erase
Erase the INDEX of HDD, and take very short time.
2.Full Erase
Erase the whole HDD, including empty space.
3.DoD Erase
Erase HDDs thrice, complying with US Department of Defense's erase
standard DoD 5220.22-M(E).
4.DoD
EraseComp
Erase HDD thrice and compare once, complying with US Department
of Defense's erase standard DoD 5220.22-M(E).
5.Secure Erase
Erase whole HDD, even HPA/DOC or other area which are not
loadable, the international authorized high standard Secure Erase.
6.7 Pass Erase
Erase and overwrite whole HDDs for 7 times, complying with US
Department of Defense's erase standard DoD 5220.22-M(ECE).
7.Utility
7.1 Copy
Copy data from source to targets.
7.2 Compare
Compare bit-by-bit between source and targets to make sure
accuracy.
7.3 Copy+Compare
Copy and Compare source to targets and immediately compare after
7.4 Show Disk Info.
Show the information of connected HDDs, such as brand name, total
capacity, and etc.
7.5 Show System Info.
Show the information of the duplicator, such as controller model
number, software version, and etc.
7.6 System Update
Update the system firmware
8. Setup
8.1 Start-up Menu
Select which function is shown first when the system is turned on.
8.2 Copy Area
Setup copy mode.
8.2.1 System and Files
Set to copy source HDD's data area only to
save.
8.2.2 All Partitions

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Set to copy source HDD's partition areas,
skipping any non-partition, empty areas.
8.2.3 Whole HDD
Set to copy the whole source HDD, including
empty space.
8.2.4 Percentage(%)
Set up percentage range of HDD for copy.
Enter Start and End percentage.
8.3 Skip Error
Set to ignore error of HDDs while copying. Set up parameter from 0
to 65535 or unlimited.
8.4 Restore Default
Back to original manufacturer setting.
9. Log Manager
9.1 Out Today Report
Output today’s log data
9.2 Out Recent Report
Output recent log data (from today to recent 28 days)
9.3 Out Period Report
Output a period time of log data
9.4 Advanced
Function (default
password 123456 )
9.4.1 Clear All Log
Clean out the log records after entering
password.
9.4.2 Setup Password
Set up the password for cleaning log records.
9.4.3 Adjust Clock
Adjust system time clock on LCD screen.
*Above functions and features subject to change without notice.

5
Product Overview
Using data overwrite in erase mode has been proven safe and effective method to prevent
the risk of data retrieval by others. The HDD is cleaned and can safety be discarded or
recycled. TP series eraser allows all business and recycling work. There are 5 types of erase
mode that can provide various application levels, from general, corporate, banking and
military usage.
The TP400 SATA Eraser has ultra high speed up to 9.0GB/min, designed for data erasing
consumers. TP400 HDD Eraser also supports hard disk function of duplication and
comparison.
Product Features
Five professional erase methods:
Quick Erase, Full Erase, DoD Erase, Secure Erase, 7 Pass Erase
Fast shortcut key <GO> can perform asynchronous HDD erase of each port.
Display HDD info of each port clearly:
After erasing, press▲▼up/down keys to check HDD status of each port, such as serial
number, model or capacity, etc.
Support hard disk copy and compare function.
Support multi-interface
Support directly 2.5”/3.5” SATA HDD and SSD. Support IDE HDD via IDE-SATA adapter.
Ultra high speed efficiency up to 9.0GB/min.
Log report management
Professional log report management records all tasks and details for correct erasing.
Connect a printer to printout real-time passed record of each HDD
Auto power control system
Protect hard disk from damage during hot removal from the eraser.
Bad-sector counting
Support auto detection and display number of bad-sector

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Package Content
TP400G Power Adapter Power Cord SATA Cable x 2 User Manual
Hardware Overview
RS232 serial port: To connect printer, printout real-time log report of each socket.
USB port: To connect USB drive, export out log of each port as txt file
HDD socket#1: Copy source, erase port
HDD socket#2/#3/#4: Copy targets, erase ports
LED light: Red(error), Green(pass), Green blinking(working), Yellow(Power on, do not
remove HDD)
HDD port#1
Shortcut key
Printer port
USB port
Power switch
Power supply
LCD display
HDD port#4
HDD port#2
HDD port#3
Up
Down
OK/Enter
ESC/Exit
LED light

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Appliance Diagram
Connect a printer to printout log report after erasing tasks. Please contact the original
manufacturer of eraser for this printer model.
Export log report to USB drive and also update firmware via USB drive.
Data Sanitization
Caution
It will erase the data in HDD, please make sure you have backup all
important data before using this function.
To cancel operation of any erasing mode, press <ESC> key and hold
continuously for 3 seconds to exit any erasing tasks.
The user is responsible to verify the targets’ quality. Please pick a few
completed targets for testing in a mass production environment for QC.
Step 1: Prepare HDDs
Prepare HDDs for disposal.
Step 2: Place HDDs
Insert HDDs for disposal into target ports.
Note
Any port can erase data immediately.
Some modes will take much longer time than quick erase. Users can
press <ESC> to cancel, but original HDD format and data might not
recover.
Step 3: Enter function "1.Quick Erase"
Use ▲▼to select the mode of erasing method, and then press "OK". Data Erase will
proceed.

8
Note
Each port could do erase function asynchronously.
When tasks finished erasing HDD in any of the port, just swap to the
next HDD. After inserting the new HDD, press <GO> to continue
erasing task.
Each time pressing <OK> key to start, if no HDD is connected, the
TP400 will keep searching HDD ports for 15~18 seconds. LED light of
this port will stop flashing when no HDD is connected to this port.
Press <OK> or <GO> to start erasing tasks after plugging HDDs into
ports well.
Step 4: Completion!
Quantity of erasing OK/Fail and task time would show on LCD after the task completed.
Press ▲▼ keys to check the information of each port.
During process of erasing, press <Go> to check real-time status of each port.
Setting of Erase Function
There are 5 professional erase methods:
Quick Erase, Full Erase, DoD Erase, Secure Erase, 7 Full Erase.
Quick Erase
Prepare disposal HDDs. Insert disposal HDD to any port. Enter function “1.Quick Erase”.
Press <OK> or <GO> to start erasing.
Quick erase will only erase the index of the HDD. It is the quickest way to erase HDD. It will
damage the data in HDD. Please make sure you have backup all important data before using
this function. Use ▲▼ keys to the status of each port or erasing related information.
Full Erase (Entire HDD Area)
Prepare disposal HDDs. Insert disposal HDD to any port. Enter function “2.Full Erase”.
Press <OK> or <GO> to start erasing.
Full erase will erase the whole sectors on the target HDD. It will take longer time than quick
erase. Complies with NIST800-88 standards. Users can press <ESC> to cancel, but original
format and data might not be recoverable.

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DoD Erase (DoD5220.22 M)
Prepare disposal HDDs. Insert disposal HDD to any port. Enter function table “3.DoD Erase”.
Press <OK> or <GO> to start erasing.
DoD Erase is to comply with the U.S.A. Department of Defense’s standard DoD5220.22-M(E).
Fully erase the HDD three times bit-by-bit to overwrite HDD data and guarantees data not
recoverable. This DoD erase method will erase HDD over each sector three times: the first
time with zeros (0x00), second time with 0xFF(0xFF) and the third time with random
characters.
DoD Erase Method:
DoD Erase & Compare (DoD5220.22 M)
Prepare disposal HDDs. Insert disposal HDD to any port. Enter function table “4.DoD
EraseComp”. Press <OK> or <GO> to start erasing.
DoD EraseComp fully erases the HDD 3 times, 5220.22-M (E), and compare bit-by-bit based
on the step 3 to make sure the random correctly written.

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DoD EraseComp Method:
Note
*The erasing duration of DoD Erase mode is 3 times longer than full erase mode.
*The duration of DoD EraseComp is 4 times longer than full erase mode.
Secure Erase (NIST800-88)
Prepare disposal HDDs. Insert disposal HDD to any port. Enter function “5. Secure Erase”.
Press <OK> or <GO> to start erasing.
This function sends an ATA Secure Erase command. It overwrites every single track on the
hard drive with”00”. Even HPA/DCO or other data area which are not able to load, can be
erased all together.
Caution
Highly recommended, please DO NOT disrupts Secure Erase during
operation. Otherwise, it might cause error on reading the HDDs which
cannot be identified by the duplicators and computers. If fails, execute any
erase mode again or disable security to save HDDs back. We are not held
responsible for any damages.
Only devices support Enhanced Secure Erase are available to execute this function.
Seven Pass Erase“DoD 5220.22-M(ECE)”
Prepare disposal HDDs. Insert disposal HDD to any port. Enter function 6. “7 Pass Erase”.
Press <OK> or <GO> to start erasing.
7 Pass Erase (7-Pass DoD) is to comply with the U.S.A. Department of Defense’s standard DoD
5220.22-M(ECE). The mode is a DoD 7-Pass and complies with the DoD5220.22-M(ECE)
standard. It fully erases the HDD for 7 times bit-by-bit to overwrite HDD data and guarantees
data not recoverable. The 7-Pass Erase mode spends 7 times longer than full erase mode.
5.

11
7 Pass Erase Method:
Caution
Please DO NOT disrupt Secure Erase/Enhanced Secure Erase during operation.
Otherwise, it might cause error on reading the HDDs which cannot be
identified by the duplicators and computers. If fails, please execute secure
erase mode again.
6.

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Utility Function
1.Copy
Step 1: Prepare a source HDD and target HDDs.
Caution
It’s strongly recommended the source and target are the same capacity.
SATA 1.0/2.0/3.0 HDD are all supported on the duplicator. Various
adapters are required to copy device with different interfaces, e.g. IDE,
eSATA, mSATA
Step 2: Place source HDD into source port, targets HDD to other ports.
Note
When all the target HDD ports are plugged, the machine will start duplicating
automatically. If not all ports are plugged, the number of working targets shows
on LCD. Press <OK> to start.
Step 3: Use ▲▼ keys to select “7.1.Copy HDD”, and then press <OK>. Duplication will start
to proceed.
Note
Press ▲▼together for 5 seconds to stop operation on the slowest HDD.
It is able to use “On-Time Monitor” feature to check operation speed of
every port.
Step 4: Completion!
Quality of copy OK/Fail and duplication time would show on LCD after duplication completes.
During process of duplication, every port captures in real-time and message shown on LCD.
Before executing this function, users can go to "8.2.Copy Area" to set the copy area and copy
mode. After finishing these two settings, go back to function "7.1.Copy HDD" and press <OK>,
and the system will start copying.

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Note
It is recommended to execute Compare after Copy to confirm the accuracy
To guarantee data consistency, we highly recommend the capacity of source
and targets should be the same.
It is strongly suggested to use “Copy+Compare HDD" to achieve a perfect
duplication.
How to skip bad sectors?
Enter function [8.3 Setup Skip Error], you can set the number of bad sectors that you accept
to skip during Copy process. If the HDD is very critical for content correctness, it is strongly
recommended to keep the skip error to be”0”.
Set Copy Area of Source HDD
Appropriate copy area can greatly reduce operation time and have better efficiency. There
are four copy modes with different copy area, please go to function "Copy Area".
[Skip error]
0
4 Copy Area
System and Files
Whole HDD
ALL Partitions

Percentage (%)
System and Files
Whole HDD
ALL Partitions
Percentage (%)
Source
%

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➊System and Files: (Quick Copy data area only)
It will copy source HDD’s System and Files instead of the whole HDD. The system will analyze
the source HDD and identify the data area to copy. As long as the source HDD’s data within
the target HDD’s space, the copy will be processed. FAT16/32/64, NTFS, ext2/ext3/ext4, HFS+,
HFS, HFX are supported for this copy mode.
➋ALL Partitions
Copy all of the partitions area bit-by-bit no matter there is data exist or not. The capacity of
target HDDs have to be bigger than the partition required capacity.
Partition1 (150G)
Data 30G
Partition2 (200G)
Data 90G
Only 120G data area will be copied, it takes 12 minutes.
Source
Duplication
Target
500G
150G
150G
Undefined
Partition 1
Partition 2
Partition1 (150G)
Data 30G
Partition2 (200G)
Data 90G
Partition 1
Partition 2
Partition 1
Partition 2
Only 350G partition area will be copied, it takes 48 minutes.
Source
Duplication
Target
500G
350G

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➌Whole HDD
Mirror copy the whole source HDD, no matter of the content, format, partition or empty
space. This mode does not analyze the data.
➍Percentage (%)
Copy the selected percentage range of source HDD
150G
Undefined
Partition 1
Partition 2
Partition1 (150G)
Data 30G
Partition2 (200G)
Data 90G
150G
Undefined
Partition 1
Partition 2
150G
Undefined
Partition 1
Partition 2
Entire 500GB HDD will be copied.
Source
Duplication
Target
500G
500G
Source
Duplication
150G
Undefined
Only copies the selected area, other area or data will not be copied.
Target
500G
17%
32%
17%
32%

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2-Compare
Step 1: Prepare source HDD and target HDDs for comparison.
Step 2: Place source HDD to source port, target HDDs to the rest ports.
Step 3: Use▲▼to select “7.2.Compare HDD”and then press <OK>. Data comparison will
be proceed.
Note
When all the target HDD ports are plugged, the machine will start duplicating
automatically. If not all ports are plugged, the number of working targets shows
on LCD. Press <OK> to start.
It is recommended to copy data by function “7.3.Copy+Compare HDD”.
Comparison function is to check the correctness of copying result. After finishing copying,
function “7.1 Copy HDD”, go to Function, “7.2 Compare HDD”, and press <OK> to start
executing comparing processing from source to target (bit-by-bit).
3-Copy+Compare
This function provides a more convenient option. Instead of going to function “7.2.Compare"
and pressing <OK> again after copying, function, "7.3.Copy&Compare" will automatically run
the compare function after finishing copying to make sure if the copied result is correct.
Caution
The user is responsible to verify the targets' quality. Please pick a few
completed targets for testing in a mass production environment for QC.
System Info
● Enter function "5.Utility"-->"System Info", by pressing "OK", the firmware version shown on
the screen.
Change the first Start-up Menu.
● Enter function "6.Setup"-->"Start-up Menu" to reset selected function as the first to show
on LCD. Choose the most frequently used one as start-up item. Select from function 1 to 7.
(1.Copy/2.Compare/3.Copy+Compare/4. Erase/5. Utility/6. Setup/7.Log Manager) Reboot the
system and setting will effective immediately.

17
Restore factory default.
Enter function "6.Setup"-->"Restore Default" .
Press <OK>. The system will clear all parameter back to the original factory default settings.
System Update.
This function is to execute firmware updating of system. Please unzip latest BIOS and save it
to the root directory.
Two methods for update- please select more convenient device for you to update.
Update by USB Drive
Step 1: Create Update USB
Download the latest firmware and save it to the root directory of the USB drive.
Note
Make sure the partition format of USB drive as FAT 16/32.
Step 2: Attach to USB port
Insert USB drive into USB port located at the side panel of erase.

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Step 3: Enter “Update System”
Select and enter function “7.6 Update System”. Press <OK> to start updating. Update will be
completed in one minute.
Caution
Please do not disrupt during BIOS update, otherwise it would cause
irretrievable error on duplicator. We are not held responsible for any damage.
Troubleshooting When Duplication Fails
Check if too many bad tracks on HDDs can cause duplication failures.
Check the setting of function "Skip Error". Enter function "5.Utility"-->""Skip Error".
Make sure all HDDs are properly and firmly connected.
Make sure the capacity of source HDD is smaller than target.
Enter function "5.Utility"-->""Show Disk Info". Press ▲▼UP/Down keys to check HDD
info connected to each port.