Ubiquiti UniFi Security Gateway PRO User manual

Enterprise Gateway Router
with 2 Combination
SFP/RJ45 Ports
Model: USG-PRO-4

Introduction
Thank you for purchasing the Ubiquiti Networks® UniFi®
Security Gateway Pro. This Quick Start Guide is designed
to guide you through installation and also includes
warrantyterms.
Package Contents
UniFi Security Gateway Pro
EnterpriseGateway Router
with2 Combination
SFP/RJ45Ports
Model:USG-PRO-4
Power Cord Mounting Screws
(Qty. 4)
Cage Nuts
(Qty. 4)
Quick Start
Guide
UniFi Controller System Requirements
• Linux, MacOSX, or Microsoft Windows 7/8/10
• Java Runtime Environment 1.6 (or above)
• Web Browser: Google Chrome (Other browsers may have
limited functionality)
• UniFi Controller software v4.8 or higher (available at:
downloads.ubnt.com/unifi)
IMPORTANT: We strongly recommend using UPS backup
and power regulation to prevent equipment damage due
to stability issues with local AC power.
TERMS OF USE: All Ethernet cabling runs must use CAT5 (or above). It is the professional
installer’s responsibility to follow local country regulations and indoor cabling requirements.

Network Requirement
A UniFi Cloud Key or management station running the UniFi
Controller software, located either on-site and connected to
the same Layer-2 network, or off-site in the cloud or NOC
UniFi Switch
USG-PRO-4
(DHCP Server)
Internet
UAP-AC-PRO UAP-AC-LR
LAN
WAN
UniFi Cloud Key
(UniFi Controller)
Remote Access to
UniFi Controller
1G
UniFi Switch
1G
UAP-AC-M-PRO
Remote Access to
UniFi Controller
DOWNLOADTHROUGHPUT&LATENCY DEVICESON2.4GHZCHANNEL
DEVICESON5GHZCHANNEL
UPLOADTHROUGHPUT&LATENCY
LATENCY THROUGHPUT
SPEEDTEST
msec Mbps
70.94 1
2.33
25 22
597
0.9 116
200+0700+0
0.01 413
2290.2
2118
547
ACTIVEDEVICE
WAN
Inacve 0
Pending
0
Inacve 0
Pending 0
7
ACTIVEDEVICES
Inacve 0
Pending
0
118
ACTIVEDEVICES
LAN WLAN
DEEPPACKETINSPECTIONCLIENTSDEVICES
250
200
150
100
50
0
10
8
6
4
2
0
24HRS 12HRS NOW
Avg/MaxThroughput Latency
Latency[msec]
Throughput[Mbps]
100
80
60
40
20
0
10
8
6
4
2
0
24HRS 12HRS NOW
Latency[msec]
Throughput[Mbps]
NetworkProtocols
StreamingMedia
Web/Web2.0
FileTransfer
SocialNetwork
Other
Motorola
Lenovo
SamsungE
Dell
Acer
Other
WLAN
LAN
WAN
118
7
1
582GB
23.3GB
22.7GB
8.47GB
3.6GB
5.46GB
258
241
220
213
130
110
126
DEVICES
645GB
TRAFFIC
1172
CLIENTS
1 2 3 4 5 6 7 8 9 10 11
36 40 44 48 52 56 60 64
100 104 108 112 116 120 124 128
132 136 140 144 149 153 157 161 165
CURRENTSITE
Default
USERNAME
admin
Sample Network Diagram
All UniFi devices support off-site management controllers.
For setup details, see the User Guide on our website at:
www.ubnt.com/download/unifi

Hardware Overview
Front Panel Ports
Console SFP
USB
LAN
WAN
Interface Description
Console
RJ45 serial console port for Command
Line Interface (CLI) management. Use
an RJ45-to-DB9 serial console cable, also
known as a rollover cable, to connect
the Console port to your computer. Then
configure the following settings as needed:
• Baud rate 115200
• Data bits 8
• Parity NONE
• Stop bits 1
• Flow control NONE
USB Reserved for future use.
LAN
RJ45 ports support 10/100/1000 Ethernet
connections. By default, the LAN1 port is
set to DHCP Server, and its IP address is
192.168.1.1/24.
WAN
RJ45 ports support 10/100/1000 Ethernet
connections. A WAN port is active only if
the corresponding SFP port is empty. By
default, the WAN1 port is set to DHCP Client.
SFP
SFP ports are hot-swappable and support
10/100/1000 fiber SFP modules. If an SFP
module is plugged in, then the SFP port is
active, and the corresponding WAN port is
deactivated. By default, the SFP1 port is set
to DHCP Client.

Front Panel System LED
System
State Status
White Factory defaults, waiting for adoption.
Blue Successfully adopted by a network and
working properly.
Alternating
White/Blue
Device is busy; do not touch or unplug it.
This usually indicates that a process such
as a firmware upgrade is taking place.
Flashing Blue
This is used to locate a device.
When you click Locate in the UniFi
Controller software, the System LED
will flash blue. The software will also
display the location of the UniFi Security
Gateway Pro on the map.

Front Panel Port LEDs
SFP: Speed/Link/ActWAN: Speed/Link/ActLAN: Speed/Link/Act
LED State Status
LAN / WAN / SFP
Speed/
Link/
Act
Off No Link
Amber Link Established at 10/100Mbps
Flashing Indicates Activity
Green Link Established at 1000Mbps
Flashing Indicates Activity
*640-00128-04*
640-00128-04

Front Panel Button
Reset
Button Description
Reset
Resets to factory defaults. The UniFi
Security Gateway Pro should be running
after bootup is complete. Press and hold
the Reset button for about 10 seconds
until the right LED on the WAN2 port starts
flashing and then becomes solidly lit.
After a few seconds, the LED will turn off,
and the UniFi Security Gateway Pro will
automatically reboot.
Back Panel
Mounting Holes
Power
Ventilation Holes
Mounting Holes
Fans
Note: There are additional ventilation holes on the sides
of the UniFi Security Gateway Pro.

Installation Requirements
• Phillips screwdriver
• Standard-sized, 19" wide rack with a minimum of 1U height
available
• For indoor applications, use Category 5 (or above) UTP
cabling approved for indoor use.
• For outdoor applications, shielded Category 5 (or above)
cabling should be used for all wired Ethernet connections
and should be grounded through the AC ground of the
power supply.
We recommend that you protect your networks from
harmful outdoor environments and destructive ESD events
with industrial-grade, shielded Ethernet cable from Ubiquiti
Networks. For more details, visit:
www.ubnt.com/toughcable
WARNING: To reduce the risk of fire or electric shock,
do not expose this product to rain or moisture.
Note: Although the cabling can be located outdoors,
the UniFi Security Gateway Pro itself should be
housed inside a protective enclosure.

Hardware Installation
WARNING: FAILURE TO PROVIDE PROPER VENTILATION
MAY CAUSE FIRE HAZARD. KEEP AT LEAST 20 MM OF
CLEARANCE NEXT TO THE VENTILATION HOLES FOR
ADEQUATE AIRFLOW.
1. Connect the Power Cord to the Power port of the UniFi
Security Gateway Pro.

2. Attach the UniFi Security Gateway Pro to the rack using the
four Mounting Screws. (If the rack has square slots, then use
the Cage Nuts with the Mounting Screws.)
3. Connect the other end of the Power Cord to a power outlet.