UK Segboards Smart Segboard User manual

UK Segboards
Smart Segboard User Manual
www.uksegboards.co.uk

Contents Page
Section 1 –Safe use of the Segboard
Section 2 –Using a smart Segboard
Section 3 –The Segboard protection function
Section 4 –Segboard driving practice
Section 5 –Driving safety instructions
Section 6 –Learning charging and maintenance of batteries
Section 7 –The charging step & Remote Use
Section 8 –Temperature too high or too low
Section 9 –Master Reset
Section 10 –Frequent questions and answers

1) Safe use of the Smart Segboard
UK Segboards hope that you can use this product safely and have fun
by using our Segboard in safe manner. Just think of it as learning to
ride a bicycle or drive a car, where practice is required to become a
safe user.
We strongly recommend you read this manual carefully and keep it for
future reference. Before you start to use your Segboard please check
for damage, missing or loose parts. If there are any issues, please
contact us immediately by emailing us on [e-mail]
Please read these instructions carefully. You will find there is a lot
of information, including the speed limit indicator light warning and
safety shutdown.
Please do not modify any parts of the Segboard. This can affect
the performance of your Segboard as well as invalidating the
warranty. Any misuse or attempts to modify the Segboard can
result in serious harm or injury.
User Weight
The weight of the user is limited to the specification on
the packaging. The recommended maximum user
weight limit is 100kg. Any persons heavier than 100Kg
may risk injury by using the Segboard and may damage
the product as well as invalidating the warranty.
The minimum user weight is 20kg.
Smart Segboard range
The range of the smart Segboard is affected by a number of factors,
including:
Terrain: on a smooth and flat ground the range of the
Segboard will increase. On an uneven terrain, the range will
decrease.
Weight: User’s weight will affect the range of the Segboard.
Environment temperature: please refer to the specification
of the packaging for the recommended storage temperature.

Maintenance: reasonable charging and maintenance of the battery
can increase the range.
Speed and driving style: use at a medium speed to increase range.
Sudden acceleration and de-acceleration or stopping can
decrease the range of the battery and increase the risk of injury.

The speed limit
The maximum speed of the Segboard is 10-12 km/hour. When
attempting to use the Segboard over the maximum allowed speed, the
Segboard will send out an alarm and sustained use over the speed limit
may cause damage to the Segboard and increase the risk of injury.

2) Using a Smart Segboard
Step 1 –Start the Segboard by pressing the power switch on the back of
the Segboard.
Step 2 –Place both feet equally on the rubber pads, one foot at a time.
At this point we highly recommend you get someone to help you to
maintain balance and to ensure safe mounting on the board.
Step 3 –Maintaining a steady upright balance will ensure the Segboard
does not move. By leaning forward/backwards you are able to dictate its
direction and speed. You can stop the Segboard by returning to the upright
balance.
Step 4 –The Segboard can be directed left or right, simply by applying
more weight/pressure with your feet to the side you want the Segboard
to move.
Sharp steering and erratic use can result in injury.
The smart Segboard must NOT be used on an uneven surface.

3) The Smart Segboard Protection Function
During use of the smart Segboard, users are prompted of any issues
with the Segboard by way of the indication symbol appearing red next
to the battery light.
The following issues will cause a red light to appear on the Segboard
or the Segboard will make an alarm sound.
-The battery voltage is too low
-During charging
-When the maximum speed reached
-When the battery is low
-The smart Segboard rocking back and forth for more them 30
seconds continuously
-When tyres are locked
-When the battery voltage is lower than the protection value.
-Continued maximum current discharge, such as attempting to use
above the permitted slope and the maximum speed
simultaneously
WARNING!
If there is a problem with the Segboard, it will automatically lock and
will require you to manually unlock it.
Once the battery is completely discharged you are advised to safely
park the board immediately and do not continue its use as the lack of
power will result in the inability to keep the board stable, and thus
increase the risk of injury.
Continued use of the board when the battery is at minimum charge,
will affect the life of the battery and may also result in destabilising the
board and cause injury.
If the battery light appears red, then you will need to stop using
the Segboard and then recharge the Segboard to eliminate it to
cut off whilst you ride it, as this may cause serious injury.

4) Segboard Driving Practice
For your safety please ensure that you have practiced how
to use the board in conditions that are not a danger to you
or others.
Please wear comfortable sportswear, flat shoes and let the body
maintain flexibility. Please practice in an open environment until
you can easily get on the Segboard and move forward, backwards,
turn, stop and get off safely.
When initially learning how to use the board ask another person to
assist you to maintain balance.
Attention should be paid to ensure the ground is flat and level.
In case of unfamiliar terrain you are advised to slow down and
exercise extra caution i.e on gravel, rocky surfaces or unstable
surfaces.
The Segboard is designed for use on flat surfaces, when using
on uneven surfaces you should decelerate and move very
slowly.

5) Driving Safety Instruction
WARNING!
Under no circumstances should you use the smart Segboard in a
busy environment where you are likely to lose control, collide and
fall and cause injury to yourself or others.
You must keep both feet on the Segboard at all times during use. 


In order to avoid damage to the Segboard or cause you/others
harm, you must carefully read and refer to this instruction manual. 


When using the Segboard you MUST ensure you are
wearing protective clothing, such as; a helmet, knee
and elbow pads etc. 


The smart Segboard is for personal use and is
prohibited for any public transportation. 


Any person with any medical conditions MUST consult
a doctor for advice before use of the Segboard. 


Pregnant women and people with
disabilities are prohibited from using the
Segboard. 

Do not use the Segboard if you are under the influence of drugs
or alcohol. 


The smart Segboard much only be used on dry
surfaces and in dry conditions. 

The smart Segboard is for intended only for indoor use, and not
in public places 

6) Learning Charging and Maintenance of Batteries
Please read this section carefully to protect and preserve the life
of the battery.
Lack of battery
-Amber/Red indicator lights shows battery is low.
-Flashing red light shows there is insufficient power in the battery
and you are advised to stop using the Segboard and charge the
battery before re use. If the battery runs out whilst riding the
Segboard, this could cause an injury and must be avoided at all
times.
If you notice any of the following, please stop any further use of the
Segboard immediately:
-Emitting smell, heat or smoke
-Leakage of any part or material
Do NOT remove the battery or attempt to remove the cover or any
other parts of the Segboard.
You must ensure that anyone does NOT come in contact with
internal components of the Segboard, including the battery and its
cells.

7) The Charging Step & Remote Use
-Ensure the charger is in a perfect working order and wires
attached properly to the plug
-Open or Locate the charging port at the rear of the Segboard.
-Insert the charger into the unit ensuring the pins are correctly
aligned. DO NOT USE any excessive force to push the charger into
the port as this may cause damage and will invalidate the warranty
-Now plug the adaptor into the power socket
-The red light indicates the Segboard is charging
-When the red lights turns green it means the Segboard is fully
charged and ready to use. At this stage, you must remove the
adaptor and stop the charging process. This will assist in preserving
the battery life.
You must use the plug provided 

The charging time in approximately 2-3 hours for a full charge 

Remote for certain Segboard Models
Power Off/Lock
Power On/Unlock
Beep Sound/Alarm

8) Temperature Too High or Too Low
To ensure the smart Segboard is operated at
its optimal level, the temperature of the
environment in which the battery is used,
stored and charged should be maintained as
per the table below.
Item
Parameter
The battery type
36V 4.4A Lithium (Samsung)
Charging time
2-3 hours
Voltage
36V
Initial capacity
2-2 AH
Working temperature
-15 ° c to 50 ° c
Charging temperature
0 to 40 ° c
Storage time (-20 ° c and 25 ° c)
12 months
Stored relative humidity
5% to 95%

9) Master Reset
CALIBRATING THE SEGBOARD
If the Segboard is making is sounding a continuous alarm or Red error
light is showing, then its sensors may need be tuned or reset. You need
to calibrate the device, which takes about 60 seconds. Follow these steps
to resolve the problem.
1. Make sure you do not press down on the foot pads during
calibration. This will cause permanent damage to the sensor
associated with the foot pad, and the part will need to be replaced.
Before calibration, press up and down on the foot pads to make
sure they are in the fully off position, which is fully horizontal and
parallel to the ground.
2. Perform calibration on ground that is as flat as possible. No hills, no
sloping driveways, no inclines. The best place to calibrate the
Segboard is indoors on a completely flat surface, but any flat ground
will do.
3. Align the two halves of the Segboard with each other. They should be
perfectly aligned and not twisted away from one another in any way.
4. Keep the halves aligned, make sure the Segboard is parallel with the
ground. The footpads should be flat and parallel with the ground.
5. Push and hold the power button for about 5 seconds. You will first

hear a single beep , but after a few seconds you will hear another
beep. At that time let go of the power button.
5. You will see the lights flash.
6. You will see all the lights turn off.
7. You will see a slow light sequence flash.
8. When you see the slow flash of the lights demo, calibration
is done. Turn off device.
11. Turn on device as per normal, the Segboard can be used as
normal.
You may need to calibrate the device every so often if you notice a
misalignment. You may also need to calibrate after you crash it into
something as the sensors get knocked and misaligned. We make sure
that we pre-calibrate each of our products before we ship them out, but
during transport the sensors may get knocked about and this may cause
misalignment.

10) Frequent Questions and Answers
1) If it doesn’t feel balanced under your feet?
Each wheel is connected to a separate motor. It is therefore important that
both motors must be synchronised with each other for a smooth ride. In
order to do that please follow the below instructions;
-Switch off the board
-Level both the pedals/sides so that they exactly aligned with each other
-Press the power button and keep it in pressing position. After a few
seconds, the lights will both start blinking
-Once the blinking stops, after one or two seconds they will be turned
on for a few seconds however they will be in steady state at this time.
They sync process is complete
-Switch off the device and turn it back on again. It is now ready to ride
-Please note: During the sync process keep the Segboard steady
as sliding/movement will affect the sync process.
2) How to use the Bluetooth for the Bluetooth Segboard?
Pair your phone with the board Bluetooth and play the music on your
phone.
3) How to charge?
Connect the charger socket to the port and switch on device. You will
see battery mode light starts blinking, when fully charged the light will
change colour to green. For first time use, please charge it for around
2/3 hours.
4) If the board doesn’t start for the first time?
Please fully charge the board, if it still doesn’t work please speak to us
for technical help and advice.
5) Precautions;
Please keep it away from moisture and water. Please DO NOT use it in
rainy or wet conditions.

Any other queries?
Contact us on
[email protected]