Uniden UIP1868P User manual

UIP1868P
OWNER'S
MANUAL

[1]
www.uniden.com
WELCOME/FEATURES 2
TERMINOLOGY 4
CONTROLS & FUNCTIONS 5
GETTING STARTED 7
Setting up the Phone 7
Expanding Your Phone 14
Registering Expansion Handsets 15
Installing the Beltclip 17
Headset Installation 17
Display and Icons 18
Soft Key Function 19
Main Menu Options 20
Setting Menu Options 21
BASICS 30
Using Your Phone 30
Call Waiting 32
Placing a Call on Hold 32
Redialing a Call 33
Adjusting the Ringer, and Earpiece and Speaker Volume 34
Muting the Ringer 35
Muting the Microphone 36
Traveling Out of Range 36
Privacy Mode 37
Conferencing 37
Find Handset 38
Using One Touch Voice Mail Access 39
PHONEBOOK 40
Setting up the Phonebook 40
Viewing the Phonebook 44
Making Calls Using the Phonebook 45
Speed Dialing 45
Editing or Erasing a Stored Name, Phone Number, Distinctive
Ring and Speed Dial 46
Copying Phonebook Entries 47
CALLER ID 48
Caller ID and CIDCW 48
MULTI-HANDSET FEATURES 52
Multi-Handset Features 52
Using DirectLink Mode 52
Using the Room/Baby Monitor 54
Using the Intercom 55
TROUBLESHOOTING 58
Troubleshooting 58
ADDITIONAL INFORMATION 65
Note on Power Sources 65
General Information 67
Liquid Damage 68
PRECAUTIONS & WARRANTY 69
I.C. NOTICE 70
INDEX 71
Contents

WELCOME/FEATURES [2]
www.uniden.com
With the UIP1868P voice-over-Internet Protocol (VoIP) telephone, Packet8 VoIP service
and your broadband connection, you can access the Internet and make phone calls
simultaneously. The UIP1868P connects directly to your broadband modem. It separates
voice signals from data signals and sends voice traffic to its cordless handsets and data
traffic to your computer.
If you a have a local switch or router supporting a LAN, the UIP1868P will pass all
Ethernet traffic through to your LAN.
Note: Illustrations in this manual are used for explanation purposes.
Some illustrations in this manual may differ from the actual unit.
• 5.8GHz Digital Expandable
• Corded/Cordless Telephone System
• Dual Keypad and LCD Screen at Base
• Ten Multi-Handset Expandability
• Hands-Free Duplex Speakerphone in the Handset and Base
• Caller ID/Call Waiting Deluxe (Subscribe through Service provider)
• 100 Programmable Memory Locations in the Base and Each Cordless Handset
• Intercom/Call Transfer Between Handsets or Handset and Base
• 20 Distinctive Ring Options (Ten Ringer Tones and Ten Melody Ringers)
• Mute and Hold Features
• Do Not Disturb (DND) Feature
• DirectLink™Mode
• Room/Baby Monitoring
• Battery Level Indicator
• Clock Display
•AnimationDisplays
WELCOME/FEATURES
Welcome
Features

[3] WELCOME/FEATURES
www.uniden.com
This series features AutoTalk™and AutoStandby™. AutoTalk allows you to answer a call by just removing
the handset from the cradle so you don't have to waste time pushing buttons. AutoStandby allows you to
hang up by simply returning the handset to the cradle.
To protect you against mis-billed calls that might result from your phone being activated by other
equipment, this series has Random Code™digital security, which automatically selects one of more than
10,000,000 digital security codes for the handset and base.
Digital Spread Spectrum Technology uses a wider frequency band than standard digital transmissions. The
result is a more secure conversation with the clarity of digital sound, extended range, and minimal
interference from other cordless phones.
IntegriSound™Built in sound quality which provides life-like conversations.
With DirectLink™mode, you can use two or more handsets as radio tranceivers (walkie-talkies).
Be sure to visit our web site: www.uniden.com
Uniden®is a registered trademark of Uniden America Corporation.
AutoTalk, AutoStandby, DirectLink, IntegriSound and Random Code are trademarks of Uniden America.
Accessibility
If you have a disability and need customer service assistance or if you have any questions about how
Uniden's products can accommodate persons with disabilities, please call the accessibility voice/TTY
line:1-800-874-9314
A representative is available to talk to you M-F, 8:00 am to 5:00 pm, CST. After hours, you can leave us a
message, and we will call you back. Information is also available on our website, www.uniden.com, under
the "Accessibility" link.
WELCOME/FEATURES

TERMINOLOGY [4]
www.uniden.com
Terminology
•Standby Mode - The handset maybe sitting or off the cradle, but is NOT in use. talk/flash or speaker has not been
pressed. The corded base handset is on the base and speaker on the base has not been pressed.
No dial tone is present.
•Talk Mode - The handset is off the cradle and talk/flash or speaker has been pressed, or pick up the corded
base handset and speaker on the base is pressed and enabling a dial tone.
•VoIP - Voice over Internet Protocol, a method of sending voice signals over broadband Internet
connections.
•Station - The main base or any registered handset.
TERMINOLOGY

[5] CONTROLS & FUNCTIONS www.uniden.com
Controls & Functions
1. Handset Antenna
2. Beltclip Hole
3. Speakerphone Speaker and Ringer
4. Handset Battery Compartment
5. New Message LED
6. Handset Earpiece
7. LCD Display
8. soft Keys (P. 19)
9. /vol /(volume up/down) (P. 34 & 21)
10.
*
/tone/< (P. 51 & 41)
11.speaker (P. 30)
12.intcom/hold (P. 55 & 32)
13.Headset Jack Cover
14.talk/flash (P. 30 & 32)
15.end (P. 32)
16.cid (P. 49)
17.#/> (P. 51 & 41)
18.phonebook (P. 40)
19.Handset Microphone
20.Handset Charging Contacts
2
1
4
3
5
6
7
8
9
10
11
12 19
20
14
17
18
15
16
13
CONTROLS &
FUNCTIONS

CONTROLS & FUNCTIONS [6] www.uniden.com
26
27
24
25
23
32
33
31 3940302928
41 42 43 44 45
21 22
35
36
37
38
34
21. phonebook ( P. 40 )
22. In use LED
23. New Message LED
24. call id (P. 49)
25. Corded Base Handset
26. Base Speaker
27. Curl Cord
28. intercom/hold (P. 55 & 32)
29. find handset (P. 38)
30. do not disturb /DND LED (P. 35)
31. /tone/<(P. 51 & 41)
32. LCD Display
33. /vol
/(volume up/down)
(P. 34 & 21)
34. soft Keys (P. 19)
35. speaker/speaker LED (P. 31)
36. flash (P. 32)
37. mute
(P. 36)
38. exit
(P. 21)
39. mic (microphone)
40. #/> (P. 51 & 41)
41. VoIP1 port
42. WAN port
43. LAN port
44. Reset Switch
45. Power port
CONTROLS &
FUNCTIONS

[7] GETTING STARTED www.uniden.com
Setting up the Phone
Safety Recommendations
To ensure general safety, follow these guidelines:
• Do not open or disassemble this product.
• Do not expose the product to moisture.
• Do not perform any action that creates a potential hazard to people or makes the
equipment unsafe.
• Ultimate disposal of this product should be handled according to all national laws and
regulations.
• Do not touch the wires on the cable ports or the wires of cables connected to a port as
hazardous voltage may be present on these wires when the equipment is powered on.
• The plug-socket combination must be accessible at all times because it serves as the power
disconnect.
• To avoid electric shock, do not connect the UIP1868P to any RJ-11 telephone wall jacks.
Use caution when connecting cables. This could damage the UIP1868P or the telephone
wiring in the building.
• Do not work on the system or connect or disconnect cables if lightning or thunder are
present in your area.
• Do not cover or block the air vents on the top or bottom surface of the UIP1868P.
Overheating can cause permanent damage to the unit.
• Read the instructions completely before connecting the system to its power source.
GETTING STARTED

GETTING STARTED [8] www.uniden.com
911 Service Notice
Packet8 services do not include traditional 911 emergency dialing. Packet8 offers
Enhanced 911 service (an FCC standard developed for emergency calling from
wireless phones) at an additional monthly fee. A subscription to Packet8's Enhanced
911 service is required for emergency calling. Packet8's Enhanced 911 optional
service is not available in all areas.
Before You Start!
Visit the Packet8 activation website http://activate.packet8.net/ and enter the
MAC address ID found on the bottom of your UIP1868P. After you activate the
UIP1868P, you will receive an email containing a 10-digit activation code. You will
need this activation code in Step 3.
STEP 1: Check Your Equipment
Check your broadband setup and the other equipment you will need:
• A broadband modem and a broadband Internet connection
• A computer with an Ethernet port (or a local Ethernet switch or router)
• One CAT-5 Ethernet cable
• The Packet8 10-digit activation code that was emailed to you when you created your
account. (If you don't have this email, go to www.packet8.net and enter the email address
and password used to create the account in the account sign in at the top of the screen.)
• If you want to use a backup phone along with the UIP1868P, you will need a standard
telephone cable (RJ-11).
If you ordered your
UIP1868P directly from
Packet8, it will already
be activated for you.
Your 10-digit activation
code was in the
confirmation email you
received when your
UIP1868P shipped. (If
you don’t have this
email, go to
www.packet8.net and
enter the email address
and password used to
create the account in
the account sign in
page.)
note
GETTING STARTED
UP747BH CH08 GetStart.fm Page 8 Friday, June 17, 2005 9:49 AM

[9] GETTING STARTED www.uniden.com
Check Your Broadband Configuration
The UIP1868P supports the two most common broadband connection protocols:
DHCP and PPPoE. If your broadband connection uses DHCP, you do not need to
change any settings on the UIP1868P. If your broadband connection uses PPPoE,
you will need to enter your user name and password in the UIP1868P. If your
broadband provider has given you a static IP address, you will need to enter that
information in the UIP1868P. For more information on configuring your UIP1868P
visit http://www.uniden.com/voip.
STEP 2: Connect Your UIP1868P
Once your account is set up, you can connect your UIP1868P.
1) Use the coil cord to connect the corded handset to the base.
2) Use the included Ethernet cable to connect your broadband modem to the RJ-45 port
labeled WAN.
GETTING STARTED

GETTING STARTED [10] www.uniden.com
3) Use another Ethernet cable to connect your PC to the RJ-45 port labeled LAN. If you use
a switch or router for a local network, connect it to the LAN port instead.
4) OPTIONAL: If you have a second phone you want to use for line 1, connect it to VoIP1.
CAUTION
Do not connect the UIP1868P to a regular telephone wall jack.
•You can also connect a
wireless access point
to the LAN port, if
desired.
•VoIP1 is not a separate
line. Any phone
connected to VoIP1
will share VoIP line 1
with all the UIP1868P's
cordless handsets.
note
GETTING STARTED

[11] GETTING STARTED www.uniden.com
5) Use the included AC abapter to connect the POWER port to a 120 Vac continuous power
outlet.
CAUTION
To avoid risk of fire or electrical hazard,
use ONLY the included AC adapter!
All the LEDs will flash several times, and
the PWR LED will remain on. If the
UIP1868P was properly recognized by
Packet8's network, the CA LED will remain
on. Test your connection by making a call
with the corded handset and browsing to a web page from your PC. If you have any
difficulty, see the Troubleshooting section.
Step 3 Activate your Packet8 Service
Once you have connected your UIP1868P, you can activate your Packet8 service
• You will need your 10-digit activation code that was sent to you by email when your
Packet8 order shipped. (You can also obtain your activation code at www.packet8.net by
signing in at your account page.)
• Pick up your telephone handset and dial the Activation Service number 012-0001.
• Follow the voice instructions and enter your 10-digit activation code.
• When you enter a valid code, your account will be activated and your Packet8 phone
number will be emailed to you. This Packet8 phone number can also be found in your
account details page after signing in at www.packet8.net.
GETTING STARTED

GETTING STARTED [12] www.uniden.com
Install the rechargeable battery pack into the handset
1) Press down on the handset battery case cover (use the
finger indention for a better grip) and slide the cover
downward to remove.
2) Plug the battery pack connector (red & black wires) into
the jack inside the battery compartment. (The connector
notches fit into the grooves of the jack only one way.)
Match the wire colors to the polarity label in the battery
compartment, connect the battery and listen for a click to
insure connection.
3) Make sure you have a good connection by slightly pulling
on the battery wires. If the connection is secure, the
battery jack will remain in place.
4) Place the battery case cover back on the handset and slide
it upwards until it clicks into place.
• Use only the Uniden
(BT-446) rechargeable
battery pack supplied
with your cordless
telephone.
• Replacement battery
packs are also available
through the Uniden
Parts Department.
note
GETTING STARTED

[13] GETTING STARTED www.uniden.com
Connect the charger
The handset is powered by a rechargeable battery pack. The battery recharges
automatically when the handset is placed in the charger.
1) Connect the AC adapter to the DC IN 9V
jack and to a standard 120V AC wall
outlet.
Caution: To avoid risk or fire or shock, use
only the included AC adapter.
2) Set the charger on a desk or tabletop,
and place the handset in the charger
with the keypad facing forward.
3) Make sure that the charge LED
illuminates.
If the LED does not illuminate, check to
see that the AC adapter is plugged in
and the handset makes good contact with the base charging contacts.
4) Charge the handset battery pack for at least 15-20 hours before using your new cordless
handset for the first time.
For maximum range:
•Keep the antenna free
of obstruction.
•When the handset is
not in use place it in
an upright position.
•Do not hold the
handset where you
would block the signal.
•Metal and reinforced
concrete may affect
cordless telephone
performance.
note
Correct
Incorrect
GETTING STARTED

GETTING STARTED [14] www.uniden.com
Expanding Your Phone
Ten Handset Expandability
Your phone supports up to ten handsets, including
any handsets supplied with your phone. You can
now place a fully-featured cordless handset
anywhere AC power is available to connect the
handset charger.
Handsets can be used in DirectLink Mode or on an intercom call without interfering
with incoming calls. It is possible to have a 4-way conference among the base, two
handsets, and one outside line.
All of the handsets ring when a call is received.
Backwards/Forwards Compatibility
Your phone is compatible with other Uniden 5.8GHz Digital Expandable Handsets.
Compatible models include the TCX805, ELX500, TCX400, and TCX440. (Please check
www.uniden.com for an updated list of expansion handsets compatible with this
series.)
10 Handsets
GETTING STARTED

[15] GETTING STARTED www.uniden.com
Registering Expansion Handsets
Handsets supplied with the phone are registered to the
base by the factory. When charged, pre-registered
handsets display a handset ID number. Handsets that have
not been registered display
Place handset on main base to
register
. When you register an extra handset to the base, the handset ID will be
assigned.
Before the expansion handset is registered, the battery pack MUST be charged for
15-20 hours.
To register expansion handsets, follow the steps below:
1) Make sure the main base is in standby mode.
2) On the base, press the MENU soft key, and then select HS Registration.
3) On the handset, press and hold #for two seconds. To cancel registration, press
the CANCEL soft key on the base.
4) While the handset is registering,
Handset Registering will appear in the Handset
LCD. When
Registration Complete is displayed, the handset has been registered
to the base. If
Registration Failed appears, please try these steps again.
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If a handset has ever
been registered to a
different base, you
must de-register the
handset before you
can register it to the
new base (see page
16.)
note
GETTING STARTED

GETTING STARTED [16] www.uniden.com
De-register the Handset
You can deregister the handset's ID from the main base unit or the base ID from the
handset. You will usually only deregister the handset if you want to change the
base you use it with, if you are having a problem with your phone, or if you need to
change the digital security code. The digital security code is an identification code
used to connect the handset and the base unit. Normally, setting the code is not
necessary. In the rare situation that you suspect another cordless telephone is
using the same security code, you can change the code by de-registering and re-
registering all handsets.
1) On the handset, press the MENU soft key. Select
Deregister HS in the menu and press the OK soft key.
Deregister HS? appears.
2) Press volume up/down to select
Yes and then the
OK soft key.
When de-registration is complete you will hear a confirmation tone, and
Deregistration Complete appears.
3) After de-registering the handset, you must re-register the handset before you
can use it.
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GETTING STARTED

[17] GETTING STARTED www.uniden.com
Installing the Beltclip
To attach the beltclip
Insert the beltclip into the holes on each side of the handset.
Press down until it clicks.
To remove the beltclip
Pull either side of the beltclip to release the tabs from the
holes.
Headset Installation
Your cordless handset may be used with an optional headset.
To use this feature, insert the headset plug into the headset
jack. Your phone is ready for hands-free conversations.
(Headsets may be purchased by calling the Uniden Parts
Department or visiting the web site. See back cover page.)
GETTING STARTED

GETTING STARTED [18] www.uniden.com
Display and Icons
Example of the standby mode display
•Handset
•Base
* This icon changes depending on ringer volume level (High, low and off)
ICON Appears During DESCRIPTION
Standby/Talk Battery icons indicate the handset battery status. This icon changes depending on
the battery status (empty, low, medium and full).
Standby The Ringer off icon indicates that ringer is turned off.
Talk The Mute icon appears when you mute the handset or base.
Talk The Speaker icon appears when the handset speaker phone is used (handset only).
Talk The Privacy icon appears when the Privacy Mode is turned on.
Standby When a new message is received, an envelope icon is displayed on the LCD screen
(base only).
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Ringer off icon (when the ringer is off)/ day of the week and time / battery icon
Handset ID and Banner
Number of new Caller ID calls received (If there are no new Caller ID messages,
the Handset ID appears here.)
* Ringer Volume Level
Day of the week and time
envelope icon
Number of new Caller ID calls received
GETTING STARTED

[19] GETTING STARTED www.uniden.com
Soft Key Function
"Soft" keys are keys that change function during the operation of the phone. There are three soft keys on
the base and three soft keys on each handset. Soft keys allow you to:
- Access the main menu
- Redial one of the last three numbers dialed
Note: The soft keys will not appear while the handset is charging.
The function of each soft key is determined by the icon that appears directly above it. For example, when
the handset is in standby mode, pressing soft key 1 will redial the last number. When the handset is in
talk mode, pressing soft key 1 will mute the microphone.
Complete information on the features controlled by the soft keys can be found under each feature.
In standby mode
Handset Base
In talk mode
Handset Base (base speaker phone) (Corded base handset)
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Soft key 1 Soft key 2 Soft key 3
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Soft key 1 Soft key 2 Soft key 3
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GETTING STARTED