Unify OpenScape CP400 User manual

© Unify Software and Solutions GmbH & Co. KG
Alle Rechte vorbehalten. 05/2018
Sachnummer: A31003-C1000-U116-3-7619
unify.com
User Interface
Soft Keys
Navigation Keys
Audio Keys
Programmable Keys
The phone has four softkeys with status LEDs, which provide several
functions dependent on a particular situation.
Example: Telephone menu Example: Conversation list
By pressing the key you can activate e.g. Call Forwarding.
\
Toggle to menu
@
μScroll upwards
Hold down: Jump to top of list
ZConfirm input or perform action
«Move cursor to the right
Step down one menu level
^Cancel function, delete characters left of the
cursor, step up one menu level
€Scroll downwards
Hold down: Jump to the end of list
Decrease/increase volume
"
Deactivate/active the microphone
;
Activate/deactivate the loudspeaker
:
Activate/deactivate the headset
.
This keys can programmed by longpress
with telephony functions or equipped
with one-touch dial numbers. With one
touch the programmed function is exe-
cuted.
Notification-LED
With the Notification LED different phone status can be
identified:
Function-Icons (selection)
Status-Icons (selection)
Icon Explanation
Accept call
Reject call
Deflect call
Place call on hold
Transfer call without consultation
Transfer call with consultation
Alternate
Resume held call
Request callback
Add participant
Show participant details
Show all participants
Icon Explanation
cIncoming call
bOutgoing call
gActive call
eYou have placed the call on hold
–Your call partner has placed the call on hold
Secure/unsecure call
Missed call new/seen
Off: Idle
Green solid: Active call
Green pulsing: Incoming call
Amber solid: Call(s) on hold
Amber pulsing: Held call re-presenting
Red solid: New missed call
OpenScape
Desk Phone CP400
OpenScape Business
OpenScape 4000
Quick Reference Guide

Using your OpenScape Desk Phone CP400
Place a call
• Lift handset, dial number or
• Dial number and lift handset or
• For handsfree mode or if headset is connected:
dial number.
Answer a call
• Lift handset or
• for handsfree mode: press :or
• if headset is connected: press ..
End a call
•Hangup,or
• For handsfree mode: press :or
• If headset is connected: press..
Dial from Conversation List
1. Press Soft Key "Conversations" from Menu screen.
2. Press €and μto select the desired conversation or
type in start of name.
3.
Press Z and lift handset.
Open listening
During a call with handset:
• Press :.
Switch off open listening:
• Press :.
Switch between Handset and Handsfree Mode
Switch to handsfree mode during a Call:
• Hold down :until you hang up handset.
Switch to handset:
• Lift handset.
Using your OpenScape Desk Phone CP400
Consultation
During a call with Party A:
1. PressZ. Party A is put on hold.
2. Call Party B.
3. If the conversation with Party B is finished, press
Z or
wait, until Party B has hang up.
You are now connected again to Party A.
Toggle
During a call with Party A:
1. PressZ. Party A is put on hold.
2. Call Party B.
3. If connected to Party B, press „Toggle“ _, to toggle.
Pressing „Toggle“ _repeatedly toggles between Party A
and B.
Make a conference call
During a call with party A:
1. PressZ. Party A is automatically put on hold.
2. Call party B.
3. Once connected with party B, press „Conference“ _.
You are now connected in a conference with parties A
and B.
Transfer a call
During a call with party A:
1. PressZ. Party A is automatically put on hold.
2. Call party B.
3. Once connected with party B, press „Transfer“ _. Al-
ternatively, the call can be transferred already before
announcing the call.
The party A will be transfered to party B.
Call back
1. Call an internal Party. The Party does not lift the hand-
set or is busy.
2. PressZ, the call back is activated.
3. As soon as the not reached Party has hung up, the call-
back is triggered and your telephone rings..
4. Answer the call back. The not reached Party is called.
Using your OpenScape Desk Phone CP400
Program Call Forwarding for all Calls
1. Press\.
2. Select "Forward all calls" with « .
3. Press Soft Key
K .
4. Enter the destination number and press
Z .
5. Press
\ .
Turn Call Forwarding on/off for all Calls
•Press\.
• Press Soft Key "Without condition" to toggle between
on/off.
Program Favourites
1. Press @.
2. Press Soft Key "Favourites".
3. Press Soft Key Kto enter edit mode.
4.
Press Soft Key Kto enter desired Soft Key.
5.
Press Soft Key Kto enter normal key function.
6. Press €and μto select the desired function.
7.
Press Soft Key Qto confirm.
8. If required, edit the label and/or settings.
9.
Press Soft Key Qto save your changes.
10.
Press Soft Key Qto leave Favourites edit mode.