Unify OpenScape CP600 User manual

OpenScape Desk Phone CP600/CP600E
OpenScape 4000
User Guide HFA
A31003-C1000-U114-3-7619

Provide feedback to further optimize this document to [e-mail].
As reseller please address further presales related questions to the responsible presales organization at Unify or at your
distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in
place - a ticket via our partner portal or contact your distributor.
Our Quality and Environmental Management Systems are
implemented according to the requirements of the ISO9001 and
ISO14001 standards and are certified by an external certification
company.
Copyright © Unify Software and Solutions GmbH & Co. KG 08/2018
All rights reserved.
Reference No.: A31003-C1000-U114-3-7619
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as
described or which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed in
the terms of contract.
Availability and technical specifications are subject to change without notice.
Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and
Solutions GmbH & Co. KG. All other company, brand, product and service names are
trademarks or registered trademarks of their respective holders.
unify.com

Important Notes 3
Important Notes
Symbol
Software update
During a software update, the phone must not be disconnected from the power supply unit and/or
the LAN. An update action is indicated by messages on the display and/or by flashing LEDs.
Care and cleaning instructions
• Never spray the phone with liquids as the penetrating fluids can lead to malfunctions or may da-
mage the device.
• Do not use substances such as alcohol, chemicals, solvents or scouring agents, as these sub-
stances can lead to surface damage.
• Clean the phone with a soft and slightly damp cloth.
Online resources
This document along with additional information is available online at: http://www.unify.com/
Support.
Technical notes, current information about firmware updates, frequently asked questions, and lots
more can be found on the Internet at: http://wiki.unify.com/.
For safety reasons, the phone should only be supplied with power as follows:
• using the appropriate original power supply unit,
• over a LAN with PoE (Power over Ethernet), which complies with the IEEE
802.3af standard.
Never open the telephone! Should you encounter any problems, consult system
support.
Use only original accessories!
The use of other accessories is hazardous and will render the warranty, extended
manufacturer's liability, and the CE and other markings invalid.
The device conforms to the EU Directive as attested by the CE marking. The CE
Declaration of Conformity and, where applicable, other existing declarations of con-
formity as well as further information on regulations that restrict the usage of subs-
tances in products or affect the declaration of substances used in products can be
found in the Unify Expert WIKI at http://wiki.unify.com/ under the "Declarations of
Conformity" section.
The adjacent symbol indicates that any electrical and electronic products installed
and sold in countries of the European Union to which the WEEE2 Directive 2012/19/
EU applies should be disposed of separately from the municipal waste stream in
appropriate collection systems.
Information concerning the proper disposal of your Unify product in the business-to-
business market segment is available from your local sales representative in Unify or
partner sales.
7
7
7

4Important Notes
License information
• More information about the EULA and Open Source licenses you can find on the Web interface,
section ”Licenses”page 155.
Installation location information
• The telephone may only be operated using the LAN cabling internally in the building. The device
should be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or
Cat-6 for 1000 Mb/s. Make sure in the building installation that this cable shielding is earthed.
• The telephone is designed for operation in a sheltered environment within a temperature range
of 5 °C to 40 °C.
• Putting the telephone in a room with higher levels of dust can result in a reduced service life of
the device.
• Do not place the device in direct sunlight or other sources of direct heat. This is liable to damage
the electronic components and the casing.
• Do not install the phone in bath or shower rooms.

5
Table of Contents
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Care and cleaning instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Online resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
License information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation location information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Icons used in the manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Displays for describing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Selected action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Action not selected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Conversation display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Intended use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Telephone type information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Speakerphone quality and display legibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Multi-line phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Getting to know the OpenScape Desk Phone CP600/CP600E15
The User Interface of Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ports on the underside of the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using network ports more efficiently . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
softkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Audio controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Mode keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Navigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Different display interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Context-dependent displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Action with softkey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Action via dialpad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Action with navigation key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Operating your OpenScape Desk Phone CP600/CP600E . . . 26
Navigating in menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Opening details of a conversation or conducting a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Editing conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Searching for conversations or contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Display the history of a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Deleting conversations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Telephony interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Telephony view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

6
Programmable keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Programmable keys in the Favorites menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Programmable keys on the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Meaning of LED displays on Function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Display function of the function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
User settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Setting up the phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Display adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Energy saving mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Contrast for the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Brightness for the OpenScape Key Module 600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Idle screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Idle screen activate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upload your images for Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Screen type set-up for the Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Automatic start of the Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Set up display time for Idle screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Change connection volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Adjust ringer volume in call or while idle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Deactivate the ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Activate alert tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Room acoustic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Setting headset port use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Call settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Activate/deactivate second call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Central speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Speed dial with extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Individual speed dial numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Programming function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Function keys setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting up a selected dialing key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Making calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Answering a call via the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Answering a call via the loudspeaker (speakerphone mode) . . . . . . . . . . . . . . . . . . . . . . . . 66
Answering a call via the headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Answering a call with the DSS key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Accepting calls for a colleague in the team . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Selectively picking up a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Addressed via speakerphone (direct speaking) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Switch microphone on/off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Dialing/Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Dialing with handset off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

7
Dial with the handset on-hook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Dialing with connected headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Choose from conversations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Calling with a direct station select (DSS) key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Returning a missed call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Using speed dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Forwarding calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Use call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Using callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Saving a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Accepting a callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Checking/deleting a saved callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switch to speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Switching to the handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Open listening in the room during a call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Parking a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Call second individual (consultation) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Accepting a second call (Call waiting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Carry out DMTF-suffix/dial tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Rollover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Discoverability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Pairing NFC-enabled devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Using a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Connecting the Bluetooth headset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Testing a Bluetooth headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Transferring contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Receiving a vCARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Sending a vCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Using a Bluetooth conference phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Bluetooth settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Activating and deactivating Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Changing the Bluetooth name of your OpenScape CP600 . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Managing Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Blacklist for Bluetooth devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Removing a Bluetooth device from the blacklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Eddystone Beacon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Phoning on several lines (multi-line) . . . . . . . . . . . . . . . . . . . . 98
Line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Line usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Accepting calls on the line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Accepting calls in the order provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Answering a prioritized call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Activating/deactivating ringing mode (call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Forwarding calls for lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Call transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Dialing with line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Call waiting with a direct station select (DSS) key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

8
During the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Holding calls on line keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Holding and then reaccepting a call on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Exclusively holding and reaccepting a call on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Directed line pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Saved number redial for a particular line (stored phone number) . . . . . . . . . . . . . . . . . . . . 107
Most recent extension number dialed for a particular line . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Saving an extension number for “saved number redial to line” . . . . . . . . . . . . . . . . . . . . . . 108
Line mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Retrieving messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Identifying the line used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Alternately phoning on several lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Ending connection on a line key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Entering a call on a line (three-way) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Allowing or preventing entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Preventing entry. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Witness or tape connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Accepting calls for the manager in the secretarial office. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Accepting calls for the manager during a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Switching calls directly to the manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Accepting calls on the manager’s phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Accepting a call for another “Management/Secretarial” team . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using the second phone for the manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Activating/deactivating second call for the manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Using buzz function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Messenger calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Setting a representative for the secretarial office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Other settings and functions . . . . . . . . . . . . . . . . . . . . . . . . . 118
Save appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Appointment function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Save appointments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Using timed reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Using a different phone for a call in the same way as your own . . . . . . . . . . . . . . . . . . . . . . . 119
Identify yourself on another phone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Switch off identification on another device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Set your own connection to another phone (Mobility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Mobility variants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connect to “guest telephone”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connect to “home phone” again . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Transfer connection to next phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
OpenScape 4000 as house call system (intercom system) . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
System-wide voice calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Speaker call in a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Announcement (Broadcast) to all members of a management group . . . . . . . . . . . . . . . . . 129
Forward calls for another connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Save destination for other phone - Activate call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . 130
Save destination for fax /PC/busy stations- call forwarding activated . . . . . . . . . . . . . . . . . 131
Check/turn off call forwarding for other phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Check/deactivate call forwarding for fax/PC/busy stations . . . . . . . . . . . . . . . . . . . . . . . . . 133
Change call forwarding for other connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

9
Special functions for parallel call (ONS) . . . . . . . . . . . . . . . . 134
Leaving/entering a hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Private / Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Activating/deactivating do not disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Speaker call protect on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Caller ID suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
User password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Locking the phone to prevent misuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Locking the phone in the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Lock local phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Secure calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Query status in idle mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Querying the status when connected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Information about secure calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Identifying anonymous callers ("tracing") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Local phone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Volumes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Set local ringtones. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Select and configure call type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Ringer mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Insecure call alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Block dialing for outgoing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Setting up Exchange access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
SD-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Displaying network information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Resetting user data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Initiating the reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Web interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Launching the web interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Administrator pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
User pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
User menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Fixing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Responding to error messages on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Contact partner in case of problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Key terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

10
General information
About this manual
This document contains general descriptions of the technical options, which may
not always be available in individual cases. The required features must therefore
be individually defined in the terms of the contract.
If a particular function on your phone is not available to you as described, this
may be due to one of the following reasons:
• The function is not configured for you and your telephone. Please contact your
system administrator.
• Your communication platform does not feature this function. Please contact
your sales partner for information on how to upgrade.
This User Guide is intended to help you familiarize yourself with the OpenScape
Desk Phone CP600/CP600E and all of its functions. It contains important infor-
mation on the safe and proper operation of the OpenScape Desk Phone CP600/
CP600E. These instructions should be strictly complied with to avoid operating
errors and ensure optimum use of your multifunctional telephone in the network.
This User Guide should be read and followed by every person installing, opera-
ting or programming the OpenScape Desk Phone CP600/CP600E.
These operating instructions are designed to be simple and easy to understand.
Providing clear step-by-step instructions for operating the OpenScape Desk
Phone CP600/CP600E.
Administrative tasks are dealt with in a separate manual. The Quick Reference
Guide contains quick and reliable explanations of frequently used functions.
For your own protection, please read in detail the section dealing with sa-
fety. Follow the safety instructions carefully in order to avoid endangering
yourself or other persons and to prevent damage to the unit.

11
Icons used in the manual
Tips
zRefers to a setting established via the web-interface.
Displays for describing operation
Selected action
Original illustration on display
Step-by-step illustration in the User Guide
A dark background is not used in the step-by-step illustration in order to ensure
legibility in the User Guide.
The information area on the left is shown in a left-aligned field.
When an action is selected, it will be shown right-aligned in green. The action is
executed by selecting the softkey.
ZThe selected function can alternatively be confirmed using the Zkey on the
navigator (page 19).
Indicates additional important information in relation to handling.
ñ
Indicates required intervention by the administrator.
Consult
Start transfer
Andre-Marie Ampere
3336
Start conference
Save number
Directed pickupc
Andre-Marie Ampere
3336
Consult o_

12
Action not selected
Illustration on display
Step-by-step illustration in the User Guide
If an action is not selected, it is shown right-aligned in a light color. The associ-
ated softkey is also shown. The action can be executed by pressing the softkey
without the action being selected.
Conversation display
When the phone is idle, the first entry in the conversation list is selected.
Information displayed for a selected conversation
If a conversation (contact and history at the same time) is selected in the list, it
is highlighted in green. This description is only used if it aids understanding. This
is the usually what is displayed:
Consult
Start transfer
Andre-Marie Ampere
3336
Start conference
Save number
Start transfer J_
Conversations
Daniel Bernoulli
bReceived call {1}(1:35:50) 9:44
Andre-Marie Ampere
bReceived call {1}(45:56) 8:45
Georg Simon Ohm
Isaac Newton
-
Daniel Bernoulli -11:22 O
cReceived call {1} (1:35:50)

13
Confirm the selected conversation with the softkey to establish the connection
or with the «key to open the context menu.
Information displayed for a non-selected conversation
Conversations are displayed in a light color if they are not selected. This descrip-
tion is only used if it aids understanding. This is the usually what is displayed:
Call directly with the softkey to establish the connection.
Navigation and action in lists
€μMake selection from the list and move entries in the list using the navigator keys.
€Press and hold to skip to the end of the list.
μPress and hold to skip to the start of the list.
^Go back.
«Open contacts and details. Switch to next lower level.
_Execute the softkey action in the list element.
ZHas the same function as the softkey but works only on a selected element.
OpenScape Key Module 600
If an OpenScape Key Module 600 is connected, functions and phone numbers
can be programmed on the keys.
The programmed function and selected-dialing keys are illustrated as follows in
the User Guide:
The OpenScape Key Module 600 key shown here is referred to as a Function
key in the User Guide.
Function keys in the menu Favorites
@If nec. Press the Main Menu key.
Open using the softkey.
Select the required page with the softkey.
An unused function key in the Favorites menu.
An example being with the Function key assigned to the disconnect function,
Daniel Bernoull - O_
Andre-Marie Ampere 11:22 O
cReceived call {1}(45:56)
Andre-Marie Ampere O_
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14
Service
If you experience problems or defects with the phone, please dial the service
number for your country.
Intended use
The OpenScape Desk Phone has been developed as a device for voice trans-
mission and connection via a LAN, and should be placed on a desk or mounted
on a wall. Any other use is regarded as unintended.
Telephone type information
The identification details (exact product designation and serial number) of your
telephone can be found on the underside of the base unit. Specific details con-
cerning your communication platform can be obtained from your administrator.
Please have this information ready when you contact the service department re-
garding faults or problems with the product.
Speakerphone quality and display legibility
• To ensure good speakerphone quality, the area in front of the telephone (front
right) should be kept clear.
The optimum handsfree distance is approx. 50 cm.
• Proceed as follows to optimize display legibility:
– Turn the phone and tilt the display so that you can view the display head-
on and thus eliminate reflections.
Multi-line phone
Your OpenScape Desk Phone CP600/CP600E is a "multi-line telephone." This
means that multiple lines can be configured, which is not the case with single-
line phones. Each line is assigned an individual phone number that you can use
to make and receive calls.
The service department can help you only if you experience problems or
defects with the phone itself.
Should you have any questions regarding operation, your specialist re-
tailer or network administrator will be glad to assist you. For queries regar-
ding connection of the telephone, please contact your network provider.

15
Getting to know the OpenScape Desk Phone
CP600/CP600E
The following sections describe the most frequently used controls and displays.
The User Interface of Your Telephone
1 You can make and receive calls as normal using the handset.
2The graphic display permits intuitive operation of the phone page 22.
Please note that the screen is greyscale on CP600E.
3UsetheMenu key to open the main menu.
4UsetheNavigator to navigate through the applications on your telephone page 19.
5 You can use the softkeys to activate a function or open a menu page 18.
6The audio keys are provided to allow you to optimally configure the audio features on your
telephone page 18.
7Incoming calls, new voice messages, and missed calls are visually signaled via the notifica-
tion LED page 39.
8Thedialpad can be used to enter phone numbers and write text page 20.
9Use the call forwarding key to open a menu where you can set up variable call forwarding,
for example, if UC is not used page 23.
10 NFC transmitter (logo: ) for simple Bluetooth pairing page 84.
Please note that Bluetooth and NFC are available only on CP600.
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Tuesday 27 June 2017
Favorites
Service/Settings
Conversations
forwarding on
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CFNR on
Alessandro Volta

16
Ports on the underside of the phone
Properties of your OpenScape Desk Phone CP600/CP600E
Display type
4.3" color graphic display, 480 x 272 pixels.
Please note that the screen is greyscale on
CP600E.
Illuminated display ;
Full-duplex hands-free listening ;
Headset ;
Bluetooth 2.1 BR/EDR
and Bluetooth 4.1 LE page 90.
;
Please note that Bluetooth is not available on
CP600E.
10/100/1000 Mbps Switch page 17 ;
Web-Based Management (WBM) page 155 ;
notification LED (red/green/orange) ;
OpenScape Key Module 600 optional ;
Headset
Hand-
set
Network switch
PC
Key module
Service interface
Power supply
unit
Country-specific cable

17
Using network ports more efficiently
The OpenScape Desk Phone CP600/CP600E has a Gigabit Ethernet switch. This means that you
can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for
connecting the telephone and PC must first be activated on the telephone by your administrator.
Using this connection option saves one network port for each switch used and requires shorter
network cables.
OpenScape Key Module 600
The OpenScape Key Module 600 is a key module attached to the side of the phone that provides
an additional 12 illuminated, programmable Function keys at two levels.
These keys can be populated and used according to your needs page 37.
The diagram shows the OpenScape Key Module 600. You can attach up to four OpenScape Key
Module 600s to OpenScape Desk Phone CP600 and up to two OpenScape Key Module 600s to
OpenScape Desk Phone CP600E.
OpenScape Desk Phone CP600/CP600ENetwork switch PC

18
Keys
softkeys
Audio controls
Audio keys
Volume
Use the controls to adjust the properties of your phone, for example the volume.
Mode keys
You can switch to the relevant application using these keys.
Key Function when key is pressed
_Activates the function of the left display option or opens another menu. Used in the Fa-
vorites menu as a Function key page 37.
Key Function when key is pressed
:/ÉActivate/deactivate the loudspeaker page 66.
./ÊUse headset page 66.
;/ÆActivate/deactivate microphone (also for speakerphone mode) page 69.
Key Function when key is pressed
@Switch to the main menu page 22.
\Configure call forwarding page 23.

19
Navigator
This control allows you to navigate in lists and perform actions in the selected area.
Operation Functions when key is pressed
Press the «key. In conversation mode:
• Open subscriber information
In settings:
• Go down one level
Press the ^key. In lists and menus:
• One level back
In input fields:
• Delete character to the left of the cursor
Press the €key. In lists and menus:
• Scroll down
• Press and hold: Skip to the end of the list/menu
Press the μkey. In lists and menus:
• Scroll up
• Press and hold: Skip to the start of the list/menu
Press the Zkey.
Execute an action for the selected entry.

20
Dialpad
Numeric input
If you enter a number when the telephone is in idle mode, for example, an input field opens auto-
matically for numeric input. Only the digits 0 to 9 as well as the * and # characters can be entered
via the keypad in "123 mode" (indicated at the left margin of the input field).
Text input
In cases where text input is possible, you can use the dialpad to input text, punctuation, and spe-
cial characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press
the numerical keys repeatedly.
Example: To enter the letter "U" in the "Company" field, press the number 8key on the dialpad
twice. All available characters for this key are displayed during input. After a short while, the cha-
racter in focus is displayed in the input field.
Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associ-
ated with the phone number's digits as indicated on the telephone spell a name, e.g. 0700 -
PATTERN = 0700 - 687837).
If you want to enter a number in an alphanumeric input field, hold down the corresponding
key to bypass the character selection.
softkeys
33
3334
dMissed call Wednesday
Paul Baum
oWednesday
3336
bDialed call x 31 Sep
3335
bDialed call x 29:Sep
Move cursor left
Company:
Move cursor right
Copy