urmet domus IPERVOICE SYSTEM User manual

IPERVOICE SYSTEM
INSTALLATION MANUAL

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IPERVOICE SYSTEM
SUMMARY MT124-025D / Version 4.10
1 IPerVoice in brief ......................................................................................................................... 8
2 Digital audio/video transmission................................................................................................ 10
3 General Characteristics .............................................................................................................. 12
4 System Architecture................................................................................................................... 14
4.1 The External Level: the IP network...........................................................................................................15
4.1.1 The External Level IP devices......................................................................................................................16
4.2 The Internal Level: the IP riser columns ...................................................................................................25
4.3 The internal level: the dedicated CAT5 riser columns..............................................................................28
4.4 The Internal Level: The IP apartments......................................................................................................32
4.5 The Internal Level: the distribution in traditional apartments.................................................................35
4.6 Multi-Server Architecture.........................................................................................................................40
4.6.1 Switchboard Installation.............................................................................................................................42
4.6.2 IP Addressing inside a Multi-Server System ...............................................................................................42
5 IPervoice Services ...................................................................................................................... 44
5.1 The Video Door Phone Service .................................................................................................................44
5.1.1 Services Functions ......................................................................................................................................46
5.2 The Switchboard Service ..........................................................................................................................54
5.2.1 Service functions ........................................................................................................................................57

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5.3 Panic Service (Panic Alarm) ......................................................................................................................60
5.4 Room Monitor Service..............................................................................................................................61
5.5 Local Activations Service ..........................................................................................................................62
5.6 The CCTV Service ......................................................................................................................................63
5.7 The Access Control Service.......................................................................................................................65
5.7.1 Proximity Key Management .......................................................................................................................66
5.7.2 Time Bands .................................................................................................................................................66
5.7.3 Anti pass-back.............................................................................................................................................67
5.8 The Telephony Service (VoIP)...................................................................................................................67
6 Technical prescriptions .............................................................................................................. 68
6.1 Prescriptions for External Level................................................................................................................68
6.2 Prescriptions for Internal Level.................................................................................................................70
7 Installation Prescriptions............................................................................................................ 76
7.1 External Level (Street Side).......................................................................................................................76
7.1.1 Wiring Instructions .....................................................................................................................................77
7.2 Internal Level (Riser Side) .........................................................................................................................78
7.2.1 Wiring Instructions .....................................................................................................................................79
7.3 Warning about RJ45 Connectors use........................................................................................................80
7.4 Advices for devices installation ................................................................................................................81
7.4.1 Call Modules and Access Control Installation.............................................................................................81
7.4.2 Apartment Stations Installation .................................................................................................................82
7.5 Video Signal Adjustment ..........................................................................................................................83
7.6 Apartment Stations Configuration ...........................................................................................................84
7.6.1 Dip Switch Configuration............................................................................................................................84
7.6.2 Button Function Assignment ......................................................................................................................86
8 IPervoice Configuration.............................................................................................................. 88
8.1 General Information .................................................................................................................................88
8.2 The Frontend ............................................................................................................................................89
8.2.1 FrontEnd in Multi-Server Mode..................................................................................................................91
8.2.2 The main menu...........................................................................................................................................92
8.2.3 Devices tree ................................................................................................................................................94
8.2.4 System structure.........................................................................................................................................95
8.2.5 Preliminary Checking ..................................................................................................................................96

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8.3 The “StartUp Wizard” ...............................................................................................................................97
8.3.2 Site Configuration.....................................................................................................................................100
8.3.3 IP/CAT5 Gateway Configuration...............................................................................................................102
8.3.4 IP Call Module Configuration....................................................................................................................109
8.3.5 IP Video Door Unit configuration (Entry Panel)........................................................................................111
8.3.6 Concierge Switchboard configuration ......................................................................................................113
8.3.7 Video Server Configuration ......................................................................................................................115
8.3.8 IP Key Reader Configuration.....................................................................................................................116
8.3.9 Special Decoder Configuration .................................................................................................................117
8.3.10 VoIP Telephone Configuration .................................................................................................................118
8.3.11 End of Configuration with StartUp Wizard ...............................................................................................126
9 IPervoice Devices advanced Configuration ............................................................................... 127
9.1 IP/CAT5 Gateway....................................................................................................................................127
9.2 IP Call Module.........................................................................................................................................128
9.2.1 Block Group ..............................................................................................................................................129
9.2.2 Remarks about Secondary Call Modules ..................................................................................................130
9.2.3 Interface Options......................................................................................................................................131
9.2.4 Special Functions ......................................................................................................................................132
9.2.5 Doors ........................................................................................................................................................133
9.3 IP Video Door Unit (Entry Panel) ............................................................................................................137
9.3.1 Interface Options......................................................................................................................................138
9.3.2 Call Buttons ..............................................................................................................................................139
9.3.3 Special Functions ......................................................................................................................................140
9.3.4 Doors ........................................................................................................................................................141
9.4 Concierge Switchboard...........................................................................................................................142
9.4.1 Competence Area.....................................................................................................................................142
9.4.2 Special Functions ......................................................................................................................................143
9.4.3 Switchboard in Multi-Server Mode ..........................................................................................................144
9.4.4 Registered Servers....................................................................................................................................144
9.4.5 Competence Area e Special Functions in Multi-Server Mode ..................................................................146
9.5 Video Server ...........................................................................................................................................147
9.6 IP Key Reader..........................................................................................................................................148
9.6.1 Special Functions ......................................................................................................................................149
9.7 Moduli Controllo accessi avanzato su rete IP (IP Modules) ...................................................................150

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9.7.1 Aggiunta di una nuova porta ....................................................................................................................151
9.8 Special Decoder ......................................................................................................................................154
9.9 VoIP Telephone.......................................................................................................................................157
9.10 Stairs Preset Commands.........................................................................................................................160
9.10.1 Default Path Images .................................................................................................................................160
9.10.2 Call Buttons ..............................................................................................................................................161
9.10.3 Special Functions ......................................................................................................................................163
10 Column Devices Configuration......................................................................................... 165
10.1 Column Devices Programming ...............................................................................................................165
10.1.1 SoftMobile software Installation..............................................................................................................166
10.1.2 System Data Download to PDA and Smartphone device .........................................................................168
10.1.3 Download of system data to column devices...........................................................................................170
10.1.4 Parameters for column devices configuration .........................................................................................181
10.2 4-user Decoders configuration ...............................................................................................................183
10.3 Lift Interface Configuration ....................................................................................................................184
10.3.1 Operating mode .......................................................................................................................................184
11 Apartments Configuration............................................................................................... 190
11.1 Apartment Selection...............................................................................................................................190
11.2 Adding an apartment..............................................................................................................................192
11.3 Apartment advanced configuration .......................................................................................................194
11.3.1 Call Forwarding.........................................................................................................................................194
11.3.2 Floors accessible by the residents of the apartment................................................................................195
11.3.3 In the calling call module..........................................................................................................................196
11.3.4 Path Images ..............................................................................................................................................197
11.3.5 Call Buttons ..............................................................................................................................................198
11.3.6 Special Functions ......................................................................................................................................199
11.4 Resident Management ...........................................................................................................................201
11.4.1 Residents Address Book Updating............................................................................................................204
11.4.2 Door Code Configuration..........................................................................................................................205
11.4.3 Key Code Configuration............................................................................................................................207
11.4.4 Automatic Key Code Wizard.....................................................................................................................209
11.5 Apartment Stations Configuration .........................................................................................................215
11.6 Intercom Interface Configuration...........................................................................................................217
11.7 IP Apartments Configuration..................................................................................................................220

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11.7.1 Call Forwarding all’interno di un appartamento IP ..................................................................................221
12 Advanced functions configuration ................................................................................... 223
12.1 “numeric code” addressing mode with prefix........................................................................................223
12.2 Time Profiles ...........................................................................................................................................226
12.2.1 Time Profile Door......................................................................................................................................228
12.2.2 Time Profile Access...................................................................................................................................229
12.2.3 Holidays ....................................................................................................................................................230
12.3 Access Profile..........................................................................................................................................231
12.3.1 Access Profiles in Multi-Server Mode.......................................................................................................233
12.4 Door Profiles...........................................................................................................................................234
12.4.1 Door Profiles Call Module.........................................................................................................................235
12.4.2 Door Profiles Key Reader..........................................................................................................................237
12.5 External Person Groups ..........................................................................................................................239
12.5.2 Entering Names in Multi-Server Mode.....................................................................................................244
12.6 User custom fields ..................................................................................................................................246
12.7 Zones ......................................................................................................................................................248
12.8 Server Configuration...............................................................................................................................251
12.8.1 Server Configuration in Multi-Server Mode .............................................................................................254
12.9 Software Users Configuration ................................................................................................................257
12.9.1 Predefined Users ......................................................................................................................................258
12.9.2 Software User Rights ................................................................................................................................258
12.9.3 Software User ...........................................................................................................................................259
12.9.4 Changing the Password ............................................................................................................................260
13 System Maintenance and Utility Functions ...................................................................... 261
13.1 Backup of system configuration data .....................................................................................................261
13.1.1 Backup of system configuration data in Multi-Server mode....................................................................263
13.2 Restore of system configuration data ....................................................................................................264
13.2.1 Restore of system configuration data in Multi-Server mode ...................................................................265
13.3 Checking server and IP devices firmware version ..................................................................................265
13.4 IPervoice Server Upgrade .......................................................................................................................267
13.4.1 IP devices automatic upgrade ..................................................................................................................270
13.4.2 IPervoice servers upgrade in Multi-Server mode .....................................................................................271
13.5 IPervoice devices replacement...............................................................................................................272
13.5.1 IP devices replacement.............................................................................................................................272

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13.5.2 Column devices replacement ...................................................................................................................275
13.6 Adding new devices................................................................................................................................275
13.6.1 Adding new IP devices ..............................................................................................................................276
13.6.2 Adding new IP devices using their Mac Address ......................................................................................278
13.6.3 Adding new column or apartment devices...............................................................................................279
13.7 Deleting devices (and other system components).................................................................................280
13.7.1 Deleting IP and Column devices ...............................................................................................................280
13.7.2 Deleting other system components .........................................................................................................281
13.8 Template Export .....................................................................................................................................282
13.8.1 Compiling the import file..........................................................................................................................283
13.9 Data Import ............................................................................................................................................284
13.10 System Log..............................................................................................................................................285
13.10.1 Customized log search..............................................................................................................................286
13.10.2 Search in the System Log in Multi-Server Mode ......................................................................................288
13.11 Search .....................................................................................................................................................289
13.11.1 Search by Access Profile ...........................................................................................................................289
13.11.2 Search by Last Name ................................................................................................................................290
13.11.3 Search by Topological Code......................................................................................................................290
13.11.4 Search by Logic Code or Numeric Code....................................................................................................291
13.11.5 Search by Type and Device Name ............................................................................................................291
13.11.6 Search by Door Code ................................................................................................................................292
13.11.7 Search by Key Code (Badge code) ............................................................................................................292
13.11.8 Search in Multi-Server Mode....................................................................................................................293
14 Stand Alone-FrontEnd Usage (IPervoice sa-fe) ................................................................. 295
14.1 Hardware and Software Requirements..................................................................................................296
14.2 Pre-Installation Checks / Updates ..........................................................................................................297
14.3 IPervoice sa-fe Installation .....................................................................................................................298
14.4 Post Installation Checks..........................................................................................................................298
14.5 Starting the Application..........................................................................................................................300
14.5.1 Switching to Mobile Mode (Local Mode) .................................................................................................301
14.5.2 Back to Server Mode (on-line Mode) .......................................................................................................303
14.6 The Main Menu ......................................................................................................................................304
14.7 Application Structure and Functions ......................................................................................................304
14.8 Adding and Configuring New IP Devices.................................................................................................305

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14.9 Column Devices Configuration using IperVoice sa-fe.............................................................................307
14.9.1 Selecting the Device to be Configured and Transferring System Data.....................................................307
14.9.2 Bluetooth Programming Interface identification .....................................................................................309
14.9.3 Checking Configuration Data....................................................................................................................310
1IP ER V OICE
IN BRIEF
IPervoice is the first digital video door phone system that uses CAT5 cables throughout, both for the
external network between different buildings, and also for riser columns used to interconnect the
apartments. While external network is always fully IP compatible
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, in the riser columns either an IP
network is deployed
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, or a specifically dedicated protocol is used. In the first case IPervoice will become
a very flexible Full IP system, while in the second case the use of dedicated protocol on CAT5 cables,
allows for cost saving. The IPervoice structure is designed to satisfy the needs of any residential building
even with a large number of users: there are no limits for system extension and number of riser columns
that can be managed.
Describing IPervoice simply as a last-generation digital video door phone system is not enough. The
versatility of the system and its modular features can be exploited not only to manage access control,
but also technological installations, such as video surveillance, intrusion alarms and fire alarms - in
addition to many other functions that are fully integrated.
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The IP network used by IPervoice must be private and isolated from other IP networks present in the building, in order not
to compromise the features and the proper operation of the system.

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IPervoice is a system based on an “open” communication standard. The use of the SIP protocol (Session
Initiation Protocol) allows the connection of third party devices that use the same standard. However, to
ensure the system correct operation, it is advisable to use only URMET certified devices.

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2D IGITAL AUDIO / VIDEO TRANSMISSION
In IPervoice, audio and video signals are digitally transmitted through the IP network. This means that
sounds and images are converted into numbers, or digits, before they are sent from one device to
another.
To make the videos fluid enough, the system must capture many images, called frames, in one second.
Typically, 25 frames per second at least are needed to allow the human eye to observe images and
perceive movements continuously and fluidly between one frame and the next one. It is also necessary
that the resolution of the captured images is good enough to obtain satisfactory detail. All these
features would require the transfer of a lot of data (the digits) on the IP network, that would soon
overwhelm its capacity to send more data at the same time.
Figure 1 : Digital audio/video transmission
To solve this problem appropriate mathematic algorithms are used, that allow the information to be
“compressed” while it is sent through the network. Once arrived, this information can be
“decompressed” using an inverse process and is then ready for use.
These algorithms are called “CODEC” (code-decode) and are substantially software programs or
hardware devices that digitally encode and/or decode an audio or video signal, in order to save it on a
storage support, from where it can later be recalled for reading or, as in the typical case of IPervoice,
transmitted on the IP communication channel. In encoding/decoding phase, the codecs also perform the
compression (and/or decompression) of the data, reducing the data volume, in order to make the
stream of encoded data easier to be transmitted.