US Robotics 56K SERIAL CONTROLLER FAXMODEM User manual

56K Serial Controller
Faxmodem
Quick Installation Guide
Guide d'installation rapide
Installationsanleitung
Guida per l'installazione rapida
Guía breve de instalación
Příručka pro rychlou instalaci
Snabbinstallationsguide
Краткое руководство по установке
Installasjonsveiledning
HızlıKurulum Kılavuzu
R24.0783.00
rev 1.2 10/09

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Contents
English . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction ........................................................................... 3
Installation ............................................................................ 4
Troubleshooting ...................................................................... 9
Additional Information ............................................................13
Français. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Introduction ..........................................................................15
Installation ...........................................................................16
Dépannage ........................................................................... 22
Informations complémentaires ................................................ 25
Deutsch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Einführung ........................................................................... 27
Installation .......................................................................... 28
Fehlerbehebung .................................................................... 34
Weitere Informationen ........................................................... 37
Italiano . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Introduzione ......................................................................... 39
Installazione ........................................................................ 40
Risoluzione di problemi ......................................................... 45
Informazioni aggiuntive ......................................................... 48
Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Introducción ..........................................................................51
Instalación ........................................................................... 52
Solución de problemas........................................................... 57
Información adicional .............................................................61
Polski . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Wprowadzenie ................................................................... 63
Instalacja .......................................................................... 64
Rozwiązywanie problemów .................................................. 70
Dodatkowe informacje......................................................... 73
Svenska . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Introduktion ......................................................................... 75
Modeminstallation ................................................................ 76
Felsökning ............................................................................81
Additional Information ........................................................... 84

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Русский . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Установка ......................................................................... 87
Установка модема ............................................................ 88
Устранение неисправностей .............................................. 93
Дополнительные сведения ................................................ 96
Norsk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Introduksjon .........................................................................97
Installere ..............................................................................98
Feilsøking ........................................................................... 103
Tilleggsinformasjon.............................................................. 106
Türkçe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Kurulum ...........................................................................107
Kurulumu .........................................................................108
Sorun Giderme .................................................................112
Ek Bilgiler ........................................................................115
Support / Assistance / Servizio assistenza / Asistencia técnica /
Destek ................................................................................ 137

English
3
English
Introduction
Package Contents
Physical Features
• 56K Serial Controller
Faxmodem
• Serial modem cable
• Power adapter • USRobotics Installation CD-ROM
• Telephone cable and/or
adapter/splitter
LED Name State Condition
RD
Receive
Data Blinking Receiving data
SD
Send Data Blinking Sending data
PWR
Power On Receiving power
CD
Carrier
Detect On Receiving a valid data signal from a remote modem; data transmission is possible
serial port power port
telephone
jack
CD
PWR
SD
RD
power button
LEDs

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English
System Requirements
yAnalogue telephone line
yOperating system: Windows Vista™, Windows® XP, Windows® 2000,
Windows NT® 4.0, Windows® Me, Windows® 98, or Windows® 95 OSR2
yCD-ROM drive
yAvailable serial port
y500 MHz processor or higher
y128 MB RAM
Installation
Step One: Prepare for installation
1. Uninstall all other modems that are installed on your computer. For instruc-
tions, refer to the documentation for your previous modem.
2. Unplug all telephone and power cords connected to your previous modems.
3. Shut down your computer.
Step Two: Install the hardware
1. Find the serial port on the back of your computer by looking for the label,
COM, MODEM, RS-232, |O|O|, or SERIAL. Do not use the AUX,
GAME, LPT, or PARALLEL port.
If your computer has only a 25-pin serial port, you need to purchase a DB25/
DB25 serial cable. The serial modem cable provided with the 56K Serial
Controller Faxmodem is intended for use with a 9-pin serial port on your
computer.
2. Use a serial modem cable to connect the serial port on the modem to a serial
port on your computer.

English
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3. Use the provided telephone cord to connect the phone jack on the modem
an analogue telephone wall jack.
Caution: Use an analogue phone line only. The modem will be damaged if
you connect it to a digital phone line.
Most office phones are wired through digital lines. If you do not
know whether your phone line is analogue or digital, consult your
telephone service provider or building facilities department.

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English
4. Use the provided power adapter to connect the power port on the modem to
an electrical outlet.
5. Press and release the power button to turn the modem on.
6. Turn your computer on.
Step Three: Install the drivers
Windows Vista
You must be logged in as an administrator in order to install this modem. When
you turn your computer on, Windows automatically detects the modem.
1. Insert the USRobotics Installation CD-ROM into your CD-ROM drive.
2. If the CD does not start automatically, click Windows Start > Computer
and double-click the CD-ROM drive.
3. If the Auto Play window appears, click run autorun.exe.
4. If prompted, enter the password of an administrative user and press ENTER.
5. If prompted by the USRobotics Installation CD-ROM, select your preferred
language and accept the End User License Agreement.
6. Click Install Modem and follow the on-screen instructions to install the
driver for the modem.
Note:If the power LED does not light, the modem may not be turned on.
Make sure that the power supply is connected between the modem
and the electrical outlet.
CD
PWR
SD
RD

English
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7. If a Windows Security message appears, click Install.*
Windows XP
You must be logged in as an administrator in order to install this modem. When
you turn your computer on, the Found New Hardware Wizard starts.
1. If the Found New Hardware Wizard prompts you to search online, select
No, Not this time and follow the on-screen instructions to install the
generic driver.
2. When the Found New Hardware Wizard is finished, insert the USRobotics
Installation CD-ROM into your CD-ROM drive.
3. If the CD does not start automatically, click Windows Start > My Computer
and double-click the CD-ROM drive.
4. If prompted, select your preferred language and accept the End User License
Agreement.
5. Click Install Modem and follow the on-screen instructions to install the
driver for the modem.
6. If you see a prompt regarding Windows Logo testing, click Continue Any-
way.**
7. Click Finish to complete the installation.
Windows Me
1. When the New Hardware Wizard detects the modem, insert the Installation
CD-ROM into your CD-ROM drive.
2. Select Automatic search for a better driver (Recommended) and click
Next.
3. When prompted, click Finish.
Windows 2000
1. Insert the Installation CD-ROM into your CD-ROM drive.
2. If prompted, select your language and accept the End User License Agree-
ment.
The U.S. Robotics Faxmodem Installation Wizard starts.
3. Click Next.
4. Click Yes in any Digital Signature Not Found window that appears.
5. When prompted, click Finish to complete the installation.
* USRobotics has thoroughly tested this driver in conjunction with the supported hardware and has
verified compatibility with Windows Vista, XP, Me, and 2000.
**USRobotics has thoroughly tested this driver in conjunction with the supported hardware and has
verified compatibility with Windows Vista, XP, Me, and 2000.

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English
Windows 98SE
1. When the Add New Hardware Wizard detects the modem, insert the Installa-
tion CD-ROM into your CD-ROM drive and click Next.
2. Select Search for the best driver for your device (Recommended) and
click Next.
3. Select CD-ROM drive and click Next.
Windows installs the U.S. Robotics 56K FAX EXT driver.
4. Click Next, then click Finish to complete the installation.
Windows NT
1. Before you log on, insert the USRobotics Installation CD-ROM into your
CD-ROM drive.
2. Click Windows Start > Settings > Control Panel.
3. Double-click Modems.
The Modems Properties Window appears.
4. Click Add.
5. When the Install New Modem window appears, click Next.
6. When Windows detects the Standard Modem driver, click Change.
7. Click Have Disk.
8. Type D:\ and click OK, where Dis the drive letter assigned to your CD-
ROM drive.
9. Select U.S. Robotics 56K FAX EXT (non-PnP) and click OK.
10. Click Next.
11. Click Finish to complete the installation.
When the Modems Properties window appears, you will see the COM port
that is assigned to your modem.
12. Click Close.
13. If the System Settings Change window appears, click Yes to restart your com-
puter.
Windows 95 OSR2
1. When the Update Device Driver Wizard detects the modem, insert the
Installation CD-ROM into your CD-ROM drive and click Next.
2. When prompted, click Finish to complete the installation.
Congratulations. You have successfully completed the installation proce-
dure. Please register your 56K Serial Controller Faxmodem at
www.usr.com/pro-
ductreg/ .

English
9
Additional software (optional)
For your convenience, The USRobotics Installation CD-ROM provides the fol-
lowing optional software that complements your modem:
yUSR MoH enables the V.92 feature “Modem On Hold” which suspends
your Internet connection when the modem detects an inbound telephone
call.***
yPhonetools software lets you send and receive faxes and is included as an optional
piece of software for your convenience.
To install any of these programs:
1. Eject the USRobotics Installation CD-ROM and re-insert it into the CD-
ROM drive.
If the USRobotics Installation CD-ROM does not start automatically:
A. Click Windows Start > Run.
B. In the Run dialogue box, type D:\setup.exe where Dis the drive letter
assigned to your CD-ROM drive.
2. On the USRobotics Installation CD-ROM, select Software.
3. Select the software that you want to install.
4. Click Install and follow the on-screen instructions to install the software.
Troubleshooting
General
If you have any trouble with the modem, first perform the following steps:
1. Verify that all connectors and power cables are properly connected to the
modem and the back of your computer.
2. Verify that the modem is switched on and the CD or PWR LED is on.
3. Verify that the modem is connected to a serial port on the back of your com-
puter. Do not use the AUX, GAME, LPT, or PARALLEL port.
4. Shut down and restart your computer.
If you still have trouble with the modem, follow these steps to verify whether it
was installed correctly:
Windows Vista:
1. Click Windows Start > Control Panel.
2. Click Hardware and Sound.
3. Click Phone and Modem Options.
***You must subscribe to Call Waiting service with your telephone service provider in order to use the “Modem On
Hold” feature.

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English
On the Modems tab, you should see a description of the modem. If you
do not, the installation was not successful; perform the installation proce-
dure again.
4. On the Modems tab, select the description of the modem and click Prop-
erties.
5. On the Diagnostics tab, click the Query Modem button.
If you see a series of commands and responses from the modem, the
installation was successful.
If you do not see a series of commands and responses, the installation
was not successful; perform the installation procedure again.
Windows 95/98/Me:
1. Click Windows Start > Settings > Control Panel.
2. Double-click the Modems icon.
On the Modems Properties screen, you should see a description of the
modem. If you do not, the installation was not successful; perform the
installation procedure again.
3. On the Diagnostics tab, ensure that the correct modem is highlighted,
then click More Info.
If you see a series of commands and responses from the modem, the
installation was successful.
If you do not see a series of commands and responses, the installation
was not successful; perform the installation procedure again.
Windows NT:
1. Click Windows Start > Settings > Control Panel.
2. Double-click the Modems icon.
On the Modems Properties screen, you should see a description for the
modem. If you do not, the installation was not successful; perform the
installation procedure again.
Windows 2000/XP:
1. Click Windows Start > Settings (if applicable), > Control Panel.
2. Double-click the Phone and Modem Options icon.
On the Modems tab, you should see a description of the modem. If you
do not, the installation was not successful; perform the installation proce-
dure again.
3. On the Modems tab, ensure that the correct modem is highlighted and
click the Properties button.
4. On the Diagnostics tab, click the Query Modem button.
If you see a series of commands and responses from the modem, the
installation was successful.
If you do not see a series of commands and responses, the installation
was not successful; perform the installation procedure again.

English
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My communication software does not recognize the modem.
Solution 1:
Your communication software may not function properly if any of the following
are true:
yMore than one version of the software is installed on your computer.
yYou are using an old version of the software.
yMore than one communication software package is installed on your compu-
ter.
USRobotics highly recommends using the communication software provided
with the modem on the USRobotics Installation CD-ROM.
Solution 2:
Your software’s COM port settings may be incorrect. In the setup section of your
software, ensure that the software’s port settings match those for the modem.
For instructions on adjusting the port settings in your software, refer to your
communication software’s documentation.
Solution 3:
Make sure that your Windows Dial-Up Networking connection is using the cor-
rect modem.
Windows Vista:
1. Click Windows Start > Control Panel > Network and Internet > Net-
work and Sharing Center > Manage network connections.
2. Right-click the description of the dial-up networking connection, and
select Properties.
3. Make sure that your new modem is selected.
Windows XP:
1. Click Windows Start > Control Panel, and double-click Network
Connections.
2. Double-click the description of the dial-up networking connection, and
select Properties.
3. Make sure that your new modem is selected.
Windows 2000:
1. Click Windows Start > Settings > Network and Dial-up Connec-
tions.
2. Double-click the description of the dial-up networking connection, and
select Properties.
3. Make sure that your new modem is selected.
Windows NT, Me, 98, and 95:
1. Double-click My Computer.
2. Double-click Dial-Up Networking.

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3. Right-click the connection you are trying to use, and select Properties.
4. Make sure that your new modem is selected.
My modem doesn’t dial out or doesn’t answer incoming calls.
Solution 1:
You may have a bad telephone cord. Try another telephone cord.
Solution 2:
You may have plugged the modem’s phone cord into a digital line. Contact the
department responsible for your phone system if you are unsure whether your
phone line is analogue or digital.
Solution 3:
If your phone system requires an access code to access an outside line, be sure to
include the code in the number that you are dialling.
Solution 4:
If your voice mail alters your dial tone when messages are waiting, restore the
normal dial tone by retrieving your messages before using the modem to dial out.
My modem sounds as if it is connecting to another modem,
but the connection fails.
You may have a poor connection. Try placing the call again.
My modem isn’t achieving a 56K Internet connection.
Solution 1:
Contact your ISP to verify that the number you are dialling supports V.90/V.92
speeds.
Solution 2:
Contact your telephone company to verify that the telephone line for your
modem supports V.90/V.92 speeds.
Solution 3:
Line interference or the routing of the telephone call to your ISP may be causing
a slower connection speed. Try placing the call again.
Solution 4:
Verify that the modem is connecting to a V.90/V.92 server. A pair of 56K
modems will not connect to each other at 56K speeds.

English
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Additional Information
For regulatory and warranty information, see the User Guide on the
USRobotics Installation CD-ROM.
For operation and configuration information, see the User Guide on the
USRobotics Installation CD-ROM.
For additional troubleshooting and technical support, see:
1. The User Guide on the USRobotics Installation CD-ROM.
2. The Support section of the USRobotics Web site at
www.usr.com/support/.
Many of the most common difficulties that users experience have been
addressed in the FAQ and Troubleshooting Web pages for your modem. The
Support pages also contain current support contact information and docu-
mentation.
3. The support contact information on the last page of this guide.

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English

Français
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Français
Introduction
Contenu de la boîte
Caractéristiques matérielles
y56K Serial Controller
Faxmodem
yCâble série pour modem
yAdaptateur secteur yUSRobotics Installation CD-ROM
yCordon téléphonique et/ou adaptateur/répartiteur
Voyant
DEL Nom Etat Condition
RD
Réception de
données Clignotant Réception de données en cours
SD
Envoi de données Clignotant Envoi de données en cours
PWR
Alimentation Activé Sous tension.
CD
Détection de
porteuse Activé Reçoit un signal valide (porteuse) prove- nant d'un modem distant ; la transmis-
sion de données est possible
Le port série Le port d'alimentation
Le port
téléphonique
CD
PWR
SD
RD
L'interrupteur
d'alimentation
Les voyants DEL

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Français
Configuration requise
yLigne téléphonique analogique
yWindows® Vista, XP, 2000, NT 4.0, Me, 98 ou 95 OSR2
yLecteur CD-ROM
yPort série disponible
yProcesseur 500 MHz ou supérieur
y128 Mo de RAM
Installation
Etape 1 : préparation à l'installation
1. Désinstallez tous les autres modems présents sur votre ordinateur. Pour
obtenir des instructions, reportez-vous à la documentation de votre modem
précédent.
2. Débranchez tous les cordons téléphoniques et d'alimentation de vos modems
précédents.
3. Eteignez votre ordinateur.
Etape 2 : installation du matérie
1. FLe port série se trouve à l'arrière de votre ordinateur et porte une inscription
COM, MODEM, RS-232, |O|O| ou SERIAL. N'utilisez pas les ports AUX,
GAME, LPT ou PARALLEL.
Si votre ordinateur est équipé uniquement d'un port série à 25 broches, vous
devez vous procurer un câble série DB25/DB25. Le câble série pour modem
fourni avec le 56K Serial Controller Faxmodem fonctionne seulement avec
un port série à 9 broches.
2. Utilisez un câble série pour modem pour connecter le port série du modem
au port série de votre ordinateur.

Français
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3. Utilisez le cordon téléphonique fourni pour connecter la prise téléphonique
du modem à une prise téléphonique analogique murale..
Attention :utilisez uniquement une ligne téléphonique analogique. Le
modem risque d'être endommagé si vous utilisez une ligne télé-
phonique numérique.
La plupart des téléphones d'entreprises fonctionnent avec des
lignes numériques. Si vous ne savez pas si votre ligne téléphonique
est analogique ou numérique, adressez-vous à votre opérateur télé-
phonique ou à l'administration responsable des installations dans
les bâtiments

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Français
4. Utilisez l'adaptateur secteur fourni pour connecter le port d'alimentation du
modem à une prise électrique.
5. Appuyez ensuite sur le bouton d'alimentation et relâchez-le pour mettre le
modem sous-tension.
6. Allumez votre ordinateur.
Etape 3 : installation des pilotes
Windows Vista
Pour installer ce modem, vous devez être connecté en tant qu'administrateur.
Lorsque vous allumez votre ordinateur, Windows détecte automatiquement le
modem.
1. Insérez le CD-ROM d'installation USRobotics dans votre lecteur de CD-
ROM.
2. Si le CD ne se lance pas automatiquement, cliquez sur Démarrer > Poste de
travail et double-cliquez sur le lecteur CD.
3. Si la fenêtre Exécution automatique apparaît, cliquez sur Exécuter auto-
run.exe.
Remarque:si le voyant DEL d'alimentation ne s'allume pas, il se peut que le
modem soit éteint. Assurez-vous que l'adaptateur secteur est correcte-
ment branché entre le modem et la prise électrique.
CD
PWR
SD
RD