US Robotics USR0756-CB User manual

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U.S. Robotics 56K PC Card Modem and
U.S. Robotics 56K PC Card Modem with
XJACK®Connector
Quick Installation Guide for
Windows 95, 98, Me, NT 4.0, 2000, and XP
Operating Systems
Model 0756
Part Number R24.0323.00
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U.S. Robotics Corporation
935 National Parkway
Schaumburg, Illinois
60173-5157
USA
No part of this documentation may be reproduced in any form or by any means or used to make any
derivative work (such as a translation, transformation, or adaptation) without written permission from
U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation
and to make changes in the products and/or content of this document from time to time without obli-
gation to provide notification of such revision or change. U.S. Robotics Corporation provides this docu-
mentation without warranty of any kind, either implied or expressed, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose. If there is any software on
removable media described in this documentation, it is furnished under a license agreement included
with the product as a separate document, in the hard copy documentation, or on the removable media
in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please con-
tact U.S. Robotics and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this docu-
mentation and the software described herein are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private
expense. Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-
7014 (June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only
such rights as are provided in U.S. Robotics standard commercial license for the Software. Technical
data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-
14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend
provided on any licensed program or documentation contained in, or delivered to you in conjunction
with, this Quick Installation Guide.
Copyright © 2003 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics
logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identifica-
tion purposes only and may be trademarks of their respective companies. Product specifications sub-
ject to change without notice.
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Installation Guide
Package contents
Your U.S. Robotics 56K PC Card Modem package contains the following items:
• U.S. Robotics 56K PC Card Modem
• RJ-11 phone cord (model USR0756-XJ only)
• RJ-11 jack-to-PC card connector cable (model USR0756-CB only)
• Quick Installation Guide
• Installation CD-ROM, which contains software and a User Guide for use
with your new modem
What you will need
You will need the following to install your U.S. Robotics 56K PC Card Modem:
• Notebook computer with an empty PC card slot
• Analog telephone line
Caution: The U.S. Robotics 56K PC Card Modem requires a standard
analog telephone line. Do not connect your modem to a digital
telephone line. Digital lines are commonly used in office buildings and
hotels. If you are unsure whether your line is analog or digital, ask your
network administrator, building management, or your local telephone
company.
Before You Begin: Preparing for installation
Note: U.S. Robotics recommends uninstalling any other modems that
are installed in your system and unplugging all telephone cords
connected to these modems. Refer to your previous modem's
documentation for instructions.
Write down your new modem's serial number, which is located on the white bar
code sticker on the modem and on the modem's box, in the space below. If you
ever need to call our Technical Support department, you will need the serial
number and the model number to receive assistance. If you need to get
assistance or download drivers from the Web site, you will need the product ID.
Model Number Product ID Serial Number
0756 USR0756-XJ
USR0756-CB
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Installing the U.S. Robotics 56K PC Card Modem
Note: For computers that are running Windows NT 4.0, go to the section
entitled “Windows NT4.0 Installation” on page 6.
Step One: Install the modem.
Turn off your computer. Insert the modem into the PC card slot in your computer.
The top of the modem has an arrow indicating which end should be inserted into
the computer. Make sure that the modem is firmly seated in the PC card slot.
Step Two: Connect the phone cord.
• PC cards with model number USR0756-XJ
have an XJACK®connector. Push in on the
XJACK connector to pop it out of the PC
card. Connect one end of a standard RJ-11
phone cord to the XJACK connector and
the other end to an analog telephone wall
jack. Refer to this illustration:
• PC cards with model number USR0756-CB
do not have an XJACK connector and use
an RJ-11 jack-to-PC card connector cable.
Connect the PC card connector to the
modem and the RJ-11 connector to an
analog telephone wall jack. Refer to this
illustration:
• To connect to a telephone system outside North America, use an
adapter that is appropriate for the country you are in.
Step Three: Install the drivers.
Note: If at any time during the installation you are prompted to select
the location of your installation drivers, select the CD-ROM drive where
the Installation CD-ROM is loaded (D:\ for example).
Note: Windows 2000 and XP users must be logged in using an account
with administrative privileges before attempting to install the modem
drivers. Windows XP Home Edition users have administrative privileges
by default.
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Windows XP
Turn on your computer. When the Found New Hardware Wizard detects your
modem, insert the Installation CD-ROM into your CD-ROM drive. Windows
should automatically find the driver for your modem. (If not, select Install the
software automatically (Recommended) and click Next.) Select your U.S.
Robotics modem description and click Next. If a Hardware Installation message
box appears, click Continue Anyway*. Click Finish to complete the installation.
* U.S. Robotics has thoroughly tested this driver in conjunction with the supported hardware and has
verified compatibility with Windows XP.
Windows 2000
Turn on your computer and log in. Insert the Installation CD-ROM into your CD-
ROM drive. If the License Agreement window appears, click No. After Windows
detects your modem, you must update the driver.
Click Windows Start, Settings, and Control Panel. Double-click the System icon
and select the Hardware tab. Click Device Manager and double-click Modems to
expand the Modems key. Double-click Standard PCMCIA Card Modem from the
list. Click the Driver tab and click Update Driver.
When the Upgrade Device Driver Wizard appears, click Next. Select Search for a
suitable driver for my device (recommended) and click Next. Select CD-ROM
drives and click Next. When the driver is found on your CD-ROM drive, click Next.
A Digital Signature Not Found warning may appear. If it does, click Yes**. Click
Finish to complete the installation.
** U.S. Robotics has thoroughly tested this driver in conjunction with the supported hardware and has
verified compatibility with Windows 2000.
Windows Me
Turn on your computer. When the Add New Hardware Wizard appears, insert the
Installation CD-ROM into your CD-ROM drive. Select Automatic search for a
better driver (Recommended) and click Next. Click Finish to complete the
installation.
Windows 98
Turn on your computer. When the Add New Hardware Wizard appears, insert the
Installation CD-ROM into your CD-ROM drive and click Next. Select Search for
the best driver for your device (Recommended) and click Next. Select CD-ROM
drive and click Next. Click Finish to complete the installation.
Windows 95
Turn on your computer. When the Update Device Driver Wizard detects your
modem, insert the Installation CD-ROM into your CD-ROM drive and click Next.
Windows will find the installation file on your CD-ROM. Click Finish to complete
the installation.
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Windows NT 4.0 Installation
Note: Windows NT 4.0 users must be logged in using an account with
administrative privileges before attempting to install the modem
drivers.
Note: Do not insert your modem in the PC card slot of your notebook
computer until you complete the following installation procedure.
Turn on your computer. After you log in, insert the Installation CD-ROM into your
CD-ROM drive. Click Windows Start, Settings, and then Control Panel. Double-
click the Ports icon. Click Add. Select the next free COM Port Number (default
setting) and click OK. Click Don’t Restart Now. Click Close in the Ports window.
In the Control Panel window, double-click the Modems icon. Select Don't detect
my modem. I will select from a list and click Next. Click Have Disk. Type D:\ in
the dialog box. (If your CD-ROM drive uses a different letter, type that letter in
place of D.) Click OK. Select your U.S. Robotics modem description and click
Next. Select the COM port that was added above and click Next. Click Finish to
complete the installation. Close any open windows and shut down your
computer. Insert the modem into the PC card slot, connect the phone cord, and
turn on your computer.
Congratulations! You have completed the installation of your
U.S. Robotics 56K PC Card Modem. Now register your modem.
1. Insert the Installation CD-ROM into your CD-ROM drive. The Installation CD
window should automatically appear. If the License Agreement window
appears, click Yes.
If the Installation CD window does not appear, click Windows Start and
then Run. Type D:\setup.exe in the “Run” dialog box. (If your CD-ROM drive
uses a different letter, type that letter in place of D.)
2. Select Support, Registration & Warranty, and then click the URL under
Registration. Follow the on-screen instructions to complete the registration
of your modem. You may also register online at www.usr.com/productreg
Note: For information about installing the modem in Windows 3.1,
DOS, or Linux operating systems, refer to the User Guide on the
Installation CD-ROM included with your modem.
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Would you like to install the JetSetter software?
Note: You must install JetSetter software in order to use this modem in
countries outside the United States.
JetSetter software allows you to select the country where you plan to use your
modem and automatically configures the modem for that country's telephone
system to ensure compatibility and best performance.
1. Insert the Installation CD-ROM into your CD-ROM drive. The Installation CD
window should automatically appear. If the License Agreement window
appears, click Yes.
If the Installation CD window does not appear, click Windows Start and
then Run. Type D:\setup.exe in the “Run” dialog box. (If your CD-ROM drive
uses a different letter, type that letter in place of D.)
2. Select Software, JetSetter, and then Install. Follow the on-screen
instructions to complete the installation of the JetSetter software.
Would you like to install the Classic PhoneTools software?
Classic PhoneTools software allows your computer to perform the functions of a
fax machine, answering machine, and speakerphone all in one application.
(Answering machine and speakerphone capabilities are only available with voice
modems.) You can also use Classic PhoneTools to connect to another computer,
electronic bulletin board service (BBS), or office network using terminal
emulation.
1. Insert the Installation CD-ROM into your CD-ROM drive. The Installation CD
window should automatically appear. If the License Agreement window
appears, click Yes.
If the Installation CD window does not appear, click Windows Start and
then Run. Type D:\setup.exe in the “Run” dialog box. (If your CD-ROM drive
uses a different letter, type that letter in place of D.)
2. Select Software, PhoneTools, and then Install. Follow the on-screen
instructions to complete the installation of the Classic PhoneTools
software.
Note: Additional software may also be included on the Installation CD-
ROM. You can install this software in the same manner that is described
above.
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Troubleshooting
Having trouble with your modem? Try these basic
troubleshooting steps first!
Verify that the phone cord is installed correctly.
The phone cord should be plugged into the XJACK®connector or PC card
connector on the modem and into the telephone wall jack. Use the phone
cord included in your modem’s box, if possible.
Verify that the modem was installed correctly.
Make sure that your modem is physically installed correctly in your
computer. You must press the modem in firmly so that it is seated properly
in the PC card slot.
Next, make sure that the modem’s drivers have been installed correctly.
Follow the instructions for your operating system:
Windows XP (Classic View): Click Windows Start and then Control Panel.
Double-click the Phone and Modem Options icon.
Windows XP (Category View): Click Windows Start, Control Panel, Network
and Internet Connections, and then Phone and Modem Options.
Windows 2000: Click Windows Start, Settings, and then Control Panel.
Double-click the Phone and Modem Options icon.
Click the Modems tab. You should see a description of your new
U.S. Robotics modem and a COM port setting. If you do not see a
description of your modem, see the Note at the end of this section.
Make sure that your new U.S. Robotics modem is selected and click
Properties. Click the Diagnostics tab. Click Query Modem. You should see a
series of commands and responses from the modem. This means that the
installation was successful.
If you do not see commands and responses, shut down and restart your
computer. To determine whether your modem is functioning properly,
repeat the steps above. If your modem is still not working, refer to the
additional troubleshooting steps in this guide.
Windows Me, 98, and 95: Click Windows Start, Settings, and then Control
Panel. Double-click the Modems icon. In the Modems Properties screen,
you should see a description for your new U.S. Robotics modem. If you do
not see a description of your modem, see the Note at the end of this section.
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