V-tech SIP Cordless Series User manual

Master User Guide
SIP Cordless Series
SIP classic trimstyle 1-line hotel telephone - S1310,
SIP classic trimstyle 2-line hotel telephone - S1320,
SIP classic 1-line hotel telephone - S1410,
SIP classic 2-line hotel telephone - S1420,
SIP classic charging base - C3300,
SIP classic 1-line accessory handset - C3400,
SIP classic 2-line accessory handset - C3500,
SIP contemporary trimstyle 1-line hotel telephone - S2310,
SIP contemporary trimstyle 2-line hotle telephone - S2320,
SIP contemporary 1-line hotel telephone - S2410,
SIP contemporary 2-line hotel telephone - S2420,
SIP contemporary charging base - C4300,
SIP contemporary charging stand - C4310,
SIP contemporary 1-line accessory handset - C4400 and
SIP contemporary 2-line accessory handset - C4500

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Important safety instructions
9JGPWUKPI[QWTVGNGRJQPGGSWKROGPVDCUKEUCHGV[RTGECWVKQPUUJQWNFCNYC[UDGHQNNQYGFVQTGFWEGVJGTKUMQHſTGGNGEVTKEUJQEM
and injury, including the following:
6JKURTQFWEVUJQWNFDGKPUVCNNGFD[CSWCNKſGFVGEJPKEKCP
This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone
0GVYQTM2560QT2NCKP1NF6GNGRJQPG5GTXKEGU2165
4GCFCPFWPFGTUVCPFCNNKPUVTWEVKQPU
(QNNQYCNNYCTPKPIUCPFKPUVTWEVKQPUOCTMGFQPVJGRTQFWEV
7PRNWIVJKURTQFWEVHTQOVJGYCNNQWVNGVDGHQTGENGCPKPI&QPQVWUGNKSWKFQTCGTQUQNENGCPGTU7UGCFCORENQVJHQTENGCPKPI
&QPQVWUGVJKURTQFWEVPGCTYCVGTUWEJCUPGCTCDCVJVWDYCUJDQYNMKVEJGPUKPMNCWPFT[VWDQTUYKOOKPIRQQNQTKPCYGV
DCUGOGPVQTUJQYGT
&QPQVRNCEGVJKURTQFWEVQPCPWPUVCDNGVCDNGUJGNHUVCPFQTQVJGTWPUVCDNGUWTHCEGU
5NQVUCPFQRGPKPIUKPVJGDCEMQTDQVVQOQHVJGVGNGRJQPGDCUGCPFJCPFUGVCTGRTQXKFGFHQTXGPVKNCVKQP6QRTQVGEVVJGOHTQO
QXGTJGCVKPIVJGUGQRGPKPIUOWUVPQVDGDNQEMGFD[RNCEKPIVJGRTQFWEVQPCUQHVUWTHCEGUWEJCUCDGFUQHCQTTWI6JKU
RTQFWEVUJQWNFPGXGTDGRNCEGFPGCTQTQXGTCTCFKCVQTQTJGCVTGIKUVGT6JKURTQFWEVUJQWNFPQVDGRNCEGFKPCP[CTGCYJGTG
RTQRGTXGPVKNCVKQPKUPQVRTQXKFGF
6JKURTQFWEVUJQWNFDGQRGTCVGFQPN[HTQOVJGV[RGQHRQYGTUQWTEGKPFKECVGFQPVJGOCTMKPINCDGN+H[QWCTGPQVUWTGQHVJG
V[RGQHRQYGTUWRRN[QPVJGRTGOKUGUEQPUWNV[QWTFGCNGTQTNQECNRQYGTEQORCP[
&QPQVCNNQYCP[VJKPIVQTGUVQPVJGRQYGTEQTF&QPQVKPUVCNNVJKURTQFWEVYJGTGVJGEQTFOC[DGYCNMGFQP
Never push objects of any kind into this product through the slots in the telephone base or handset because they may touch
FCPIGTQWUXQNVCIGRQKPVUQTETGCVGCUJQTVEKTEWKV0GXGTURKNNNKSWKFQHCP[MKPFQPVJGRTQFWEV
6QTGFWEGVJGTKUMQHGNGEVTKEUJQEMFQPQVFKUCUUGODNGVJKURTQFWEVDWVVCMGKVVQCPCWVJQTK\GFUGTXKEGHCEKNKV[1RGPKPIQT
TGOQXKPIRCTVUQHVJGVGNGRJQPGDCUGQTJCPFUGVQVJGTVJCPURGEKſGFCEEGUUFQQTUOC[GZRQUG[QWVQFCPIGTQWUXQNVCIGUQT
QVJGTTKUMU+PEQTTGEVTGCUUGODNKPIECPECWUGGNGEVTKEUJQEMYJGPVJGRTQFWEVKUUWDUGSWGPVN[WUGF
&QPQVQXGTNQCFYCNNQWVNGVUCPFGZVGPUKQPEQTFU
Unplug this product from the wall outlet and refer servicing to an authorized service facility under the following conditions:
9JGPVJGRQYGTUWRRN[EQTFQTRNWIKUFCOCIGFQTHTC[GF
+HNKSWKFJCUDGGPURKNNGFQPVQVJGRTQFWEV
+HVJGRTQFWEVJCUDGGPGZRQUGFVQTCKPQTYCVGT
+HVJGRTQFWEVFQGUPQVQRGTCVGPQTOCNN[D[HQNNQYKPIVJGQRGTCVKPIKPUVTWEVKQPU#FLWUVQPN[VJQUGEQPVTQNUVJCVCTGEQXGTGF
D[VJGQRGTCVKQPKPUVTWEVKQPU+ORTQRGTCFLWUVOGPVQHQVJGTEQPVTQNUOC[TGUWNVKPFCOCIGCPFQHVGPTGSWKTGUGZVGPUKXGYQTM
D[CPCWVJQTK\GFVGEJPKEKCPVQTGUVQTGVJGRTQFWEVVQPQTOCNQRGTCVKQP
+HVJGRTQFWEVJCUDGGPFTQRRGFCPFVJGVGNGRJQPGDCUGCPFQTJCPFUGVJCUDGGPFCOCIGF
+HVJGRTQFWEVGZJKDKVUCFKUVKPEVEJCPIGKPRGTHQTOCPEG
#XQKFWUKPICVGNGRJQPGQVJGTVJCPEQTFNGUUFWTKPICPGNGEVTKECNUVQTO6JGTGKUCTGOQVGTKUMQHGNGEVTKEUJQEMHTQONKIJVPKPI
&QPQVWUGVJGVGNGRJQPGVQTGRQTVCICUNGCMKPVJGXKEKPKV[QHVJGNGCM7PFGTEGTVCKPEKTEWOUVCPEGUCURCTMOC[DGETGCVGF
YJGPVJGCFCRVGTKURNWIIGFKPVQVJGRQYGTQWVNGVQTYJGPVJGJCPFUGVKUTGRNCEGFKPKVUETCFNG6JKUKUCEQOOQPGXGPV
CUUQEKCVGFYKVJVJGENQUKPIQHCP[GNGEVTKECNEKTEWKV6JGWUGTUJQWNFPQVRNWIVJGRJQPGKPVQCRQYGTQWVNGVCPFUJQWNFPQVRWV
CEJCTIGFJCPFUGVKPVQVJGETCFNGKHVJGRJQPGKUNQECVGFKPCPGPXKTQPOGPVEQPVCKPKPIEQPEGPVTCVKQPUQHƀCOOCDNGQTƀCOG
UWRRQTVKPIICUGUWPNGUUVJGTGKUCFGSWCVGXGPVKNCVKQP#URCTMKPUWEJCPGPXKTQPOGPVEQWNFETGCVGCſTGQTGZRNQUKQP5WEJ
GPXKTQPOGPVUOKIJVKPENWFGOGFKECNWUGQHQZ[IGPYKVJQWVCFGSWCVGXGPVKNCVKQPKPFWUVTKCNICUGUENGCPKPIUQNXGPVUICUQNKPG
XCRQTUGVECNGCMQHPCVWTCNICUGVE
1PN[RWVVJGJCPFUGVQH[QWTVGNGRJQPGPGZVVQ[QWTGCTYJGPKVKUKPPQTOCNVCNMOQFG
6JGRQYGTCFCRVGTUCTGKPVGPFGFVQDGEQTTGEVN[QTKGPVGFKPCXGTVKECNQTƀQQTOQWPVRQUKVKQP6JGRTQPIUCTGPQVFGUKIPGFVQ
JQNFVJGRNWIKPRNCEGKHKVKURNWIIGFKPVQCEGKNKPIWPFGTVJGVCDNGQTECDKPGVQWVNGV
7UGQPN[VJGRQYGTEQTFCPFDCVVGTKGUKPFKECVGFKPVJKUOCPWCN&QPQVFKURQUGQHDCVVGTKGUKPCſTG6JG[OC[GZRNQFG%JGEM
YKVJNQECNEQFGUHQTRQUUKDNGURGEKCNFKURQUCNKPUVTWEVKQPU
In wall mounting position, make sure to mount the telephone base on the wall by positioning the eyelets on the telephone base
CPFVJGOQWPVKPIDTCEMGVCICKPUVVJGOQWPVKPIUVWFU6JGPUNKFGVJGVGNGRJQPGDCUGFQYPQPDQVJOQWPVKPIUVWFUWPVKNKVNQEMU
KPVQRNCEG4GHGTVQVJGHWNNKPUVTWEVKQPUKPInstallationKPVJGWUGTŏUOCPWCN
 CAUTION-GGRUOCNNOGVCNNKEQDLGEVUUWEJCURKPUCPFUVCRNGUCYC[HTQOVJGJCPFUGVTGEGKXGT
CAUTION: There may be a risMQHGZRNQUKQPKHCYTQPIV[RGQHJCPFUGVDCVVGT[KUWUGF5555%
 %%CPF%Use only the supplied rechargeable battery (BT264392/BT266342) or replacement battery
(BT266342)&KURQUGQHWUGFDCVVGTies according to the information in The RBRC®sealKPVJGWUGTŏUOCPWCN
6JGGSWKROGPVKUVQDGUWRRNKGFHTQOCPKFGPVKſGF75$RQTVEQORN[KPIYKVJVJGTGSWKTGOGPVUQH.KOKVGF2QYGT5QWTEG
SAVE THESE INSTRUCTIONS
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Table of contents
Parts checklist ....................................................................................................................................................................................1
Telephone layout................................................................................................................................................................................2
SIP classic trimstyle 1-line - S13102
SIP classic trimstyle 2-line - S13203
SIP classic 1-line - S14104
SIP classic 2-line - S14205
SIP classic charging base - C3300 6
SIP classic 1-line accessory handset- C3400 7
SIP classic 2-line accessory handset- C3500 8
SIP contemporary trimstyle 1-line - S2310 9
SIP contemporary trimstyle 2-line - S2320 10
SIP contemporary 1-line - S2410 11
SIP contemporary 2-line - S2420 12
SIP contemporary charging base - C4300 13
SIP contemporary charging stand - C4310 14
SIP contemporary 1-line accessory handset - C4400 15
SIP contemporary 2-line accessory handset - C4500 16
Installation ........................................................................................................................................................................................ 17
SIP classic trimstyle 1-line/2-line - S1310/S1320 17
SIP classic 1-line/2-line - S1410/S142020
SIP classic charging base - C330023
SIP classic 1-line/2-line accessory handset - C3400/C3500 24
SIP contemporary trimstyle 1-line/2-line - S2310/S2320 25
SIP contemporary 1-line/2-line - S2410/S2420 28
SIP contemporary charging base - C4300 31
SIP contemporary charging stand - C431032
SIP contemporary 1-line/2-line accessory handset - C4400/C450033
Telephone settings ..........................................................................................................................................................................34
SIP classic trimstyle/1-line/2-line - S1310/S1320/S1410/S142034
SIP contemporary trimstyle/1-line/2-line - S2310/S2320/S2410/S242034
Telephone operation........................................................................................................................................................................35
SIP classic trimstyle 1-line - S131035
SIP classic trimstyle 2-line - S132036
SIP classic 1-line - S141037
SIP classic 2-line - S142039
SIP contemporary trimstyle 1-line - S231042
SIP contemporary trimstyle 2-line - S232043
SIP contemporary 1-line - S241045
SIP contemporary 2-line - S242048
Appendix........................................................................................................................................................................................... 51
Troubleshooting 51
Precautions for users of implanted cardiac pacemakers 53
Operating range53
#DQWVEQTFNGUUVGNGRJQPGU53
The RBRC®seal53
VTech Hospitality limited warranty program54
(%%#%6#CPF+%TGIWNCVKQPU55
Maintenance56
6GEJPKECNURGEKſECVKQPU 57
Index..................................................................................................................................................................................................59

1
Parts checklist
Parts checklist
Items contained in the respective telephone package:
Model Name Model number Parts included
SIP classic
trimstyle 1-line
S1310
SIP classic
trimstyle 2-line
S1320
SIP classic 1-line S1410
SIP classic 2-line S1420
SIP classic
charging base
C3300
SIP classic 1-line
accessory handset
C3400
SIP classic 2-line
accessory handset
C3500
SIP contemporary
trimstyle 1-line
S2310
SIP contemporary
trimstyle 2-line
S2320
SIP contemporary
1-line
S2410
SIP contemporary
2-line
S2420
SIP contemporary
charging base
C4300
SIP contemporary
charging stand
C4310
SIP contemporary
1-line accessory
handset
C4400
SIP contemporary
2-line accessory
handset
C4500
Mounting bracket
with a screw
Telephone base
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Telephone base with
faceplate and overlay
Telephone base
Charging base
Telephone base
Telephone base
Charging base
Charging stand
Cordless handset
Cordless handset
Cordless handset
Cordless handset
Telephone base with
faceplate and overlay
Corded handset
Corded handset
Cordless handset
Cordless handset
Mounting bracket
with a screw
Battery
BY1021BY1021
Battery
Battery
Battery
Cat-5 network cable
Cat-5 network cable
Screw
Screw
Cat-5 network cable
Cat-5 network cable
Screw
Screw
BY1021BY1021
Cat-5 network cable
Corded handset
Corded handset
Cordless
handset
BY1021
Battery Screw
Cat-5
network cable
Mounting bracket
with a screw
Cordless
handset
BY1021
Battery Screw
Cat-5
network cable
Mounting bracket
with a screw
Cat-5 network cable
Cat-5 network cable
Cat-5 network cable
Cat-5 network cable
Battery
Battery
Screw
Screw
BY1021BY1021

2
Telephone layout
Telephone layout
SIP classic trimstyle 1-line - S1310
Wall mount clip
POWER.'&
TALK
REDIAL HOLD OFF
FLASH
LOW BATTERY.'&
MUTE
+/VOLUME/-
/SPEAKER

3
Telephone layout
SIP classic trimstyle 2-line - S1320
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
/SPEAKER REDIAL
LOW BATTERY.'&
MUTE
+/VOLUME/-
Wall mount clip
POWER.'&

4
Telephone layout
SIP classic 1-line - S1410
TALK
REDIAL HOLD OFF
FLASH
LOW BATTERY.'&
MUTE
+/VOLUME/-
MESSAGE WAITING.'&
CHARGE.'&
HOLD
+/- VOLUME
MUTE
FLASH
REDIAL
#WVQFKCNMG[U
MESSAGE WAITING.'&
4,.#0RQTV
/FIND HANDSET
Wall mount clip
/SPEAKER
/SPEAKER
LINE
RJ-45 computer port
USB port (charging only)

5
Telephone layout
SIP classic 2-line - S1420
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
REDIAL
LOW BATTERY.'&
MUTE
MESSAGE WAITING.'&
+/VOLUME/-
/SPEAKER
CHARGE.'&
LINE 1 LINE 2
CONF
MESSAGE WAITING.'&
4,.#0RQTV
Wall mount clip
/FIND HANDSET
HOLD
+/- VOLUME
MUTE
FLASH
REDIAL
#WVQFKCNMG[U
/SPEAKER
RJ-45 computer port
USB port (charging only)

6
Telephone layout
SIP classic charging base - C3300
Wall mount clip
CHARGE.'&

7
Telephone layout
SIP classic 1-line accessory handset- C3400
Telephone layout
TALK
REDIAL HOLD OFF
FLASH
LOW BATTERY.'&
MUTE
+/VOLUME/-
MESSAGE WAITING.'&
/SPEAKER

8
SIP classic 2-line accessory handset- C3500
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
/SPEAKER REDIAL
LOW BATTERY.'&
MUTE
MESSAGE WAITING.'&
+/VOLUME/-

9
Telephone layout
SIP contemporary trimstyle 1-line - S2310
Telephone layout
Wall mount clip
POWER.'&
TALK
REDIAL HOLD
OFF
FLASH
INTERCOM
MUTE
+/VOLUME/-
/SPEAKER
LOW BATTERY.'&

10
SIP contemporary trimstyle 2-line - S2320
Telephone layout
Wall mount clip
POWER.'&
LINE 1
CONF
LINE 2
HOLD
OFF
FLASH
MUTE
+/VOLUME/-
/SPEAKER
REDIAL
INTERCOM
LOW BATTERY.'&

11
Telephone layout
SIP contemporary 1-line - S2410
Telephone layout
TALK
REDIAL HOLD OFF
FLASH
INTERCOM
MUTE
+/VOLUME/-
MESSAGE WAITING.'&
MESSAGE WAITING.'&
/SPEAKER
LOW BATTERY.'&
CHARGE.'&
HOLD
MUTE
FLASH
REDIAL
/SPEAKER
/FIND HANDSET
LINE
Wall mount clip
#WVQFKCNMG[U
INT
-/VOLUME
+/VOLUME
4,.#0RQTV
RJ-45 computer port
USB port (charging only)

12
SIP contemporary 2-line - S2420
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
MUTE
MESSAGE WAITING.'&
+/VOLUME/-
/SPEAKER REDIAL
INTERCOM
LOW BATTERY.'&
CHARGE.'&LINE 1 LINE 2
CONF
MESSAGE WAITING.'&
Wall mount clip
/FIND HANDSET
HOLD
MUTE
FLASH
REDIAL
#WVQFKCNMG[U
/SPEAKER
-/VOLUME
+/VOLUME
4,.#0RQTV
RJ-45 computer port
USB port (charging only)
INT

13
Telephone layout
SIP contemporary charging base - C4300
Telephone layout
Wall mount clip
CHARGE.'&

14
SIP contemporary charging stand - C4310
Telephone layout
CHARGE.'&

15
Telephone layout
SIP contemporary 1-line accessory handset - C4400
Telephone layout
TALK
REDIAL HOLD
INTERCOM
MUTE
+/VOLUME/-
MESSAGE WAITING.'&
/SPEAKER
LOW BATTERY.'&
OFF
FLASH

16
SIP contemporary 2-line accessory handset - C4500
Telephone layout
LINE 1
CONF
LINE 2
HOLD OFF
FLASH
MUTE
MESSAGE WAITING.'&
+/VOLUME/-
/SPEAKER REDIAL
INTERCOM
LOW BATTERY.'&

17
Installation
Installation
SIP classic trimstyle 1-line/2-line - S1310/S1320
Telephone base installation
6JGVGNGRJQPGDCUGECPDGCFCRVGFVQFGUMVQRWUGQTOQWPVQPCUVCPFCTFVGNGRJQPGYCNNRNCVG
Installation option - desktop position:
6WTPVJGVGNGRJQPGDCUGQXGTYKVJVJGDQVVQOUKFGHCEKPIWRConnect the Cat-5 network cable into the 4,.#0RQTVQPVJG
telephone DCUG
2QUKVKQPVJGOQWPVKPIDTCEMGVCUUJQYP+PUGTVVJGVCDUKPVQVJGWRRGTITQQXGUCPFVKIJVGPVJGUETGYVQCHſZVJGOQWPVKPI
DTCEMGVKPRNCEG
Plug the other end of the Cat-5 netowrk cable into the network wall jack (with PoE)Then connect the coiled handset cord to the
VGNGRJQPGDCUG



4,.#0RQTV
Network wall jack (with PoE)