V-tech Vonage IP 8100-3 User manual

GETTING STARTED ......................................................................................... 1
Before you begin .......................................................................................... 1
GPL License Information ............................................................................. 2
Installation Directions ................................................................................... 4
THE SETUP WIZARD ..................................................................................... 11
Internet Connection Type .......................................................................... 13
Dynamic IP Address Screen ...................................................................... 14
PPPoE Screen ........................................................................................... 15
Set Static IP Address Screen .................................................................... 16
Setup Completed Screen ........................................................................... 17
MENU STRUCTURE ....................................................................................... 19
BASIC SETTINGS .......................................................................................... 20
Setup Wizard Screen ................................................................................. 20
ISP Connection Settings Screen ............................................................... 20
ADVANCED SETTINGS ................................................................................. 26
Virtual Server ............................................................................................. 26
Filters ......................................................................................................... 28
DMZ ........................................................................................................... 29
ADMIN SETTINGS .......................................................................................... 29
Settings ...................................................................................................... 30
DHCP Screen ............................................................................................ 31
Passwords ................................................................................................. 33
Other Options ............................................................................................ 34
Restore Settings ........................................................................................ 35
STATUS SCREENS ........................................................................................ 36
Broadband Telephone Information ............................................................ 36
Activity Logs ............................................................................................... 37
Traffic Statistics ......................................................................................... 38
DHCP Client .............................................................................................. 39
HELP ............................................................................................................... 40
GLOSSARY .................................................................................................... 41
TROUBLESHOOTING .................................................................................... 45
TECHNICAL SPECIFICATIONS ..................................................................... 49
Table Of Contents

1
Getting Started
Getting Started
Before you begin
1. Pre-register with Vonage Service by logging on to www.vonage.com.
2. Check and make sure you meet the system requirement below.
• You must have a personal computer with the following applications and
hardware:
• Microsoft® Internet ExplorerTM 5.5 or higher for Windows; or
Microsoft® Internet ExplorerTM 5.x or Apple® SafariTM 1.0 for Mac® OS
9 or higher
• CD-ROM drive
• 10/100 Base-T Ethernet Port
• DSL or two-way Cable broadband Internet Service
• Two-way broadband modem supporting a minimum of 90kbps uplink
• Ethernet port on modem; USB-only modems are not supported
3. During installation you may be required to enter a username and password
if you are a DSL user who is required to enter a user name and password
(PPPoE) to access the Internet, and you may be required to enter a specific
IP addresses if you have a static IP address. Before you begin, be sure to
contact your Internet Service Provider to obtain this information.
4. Check for package contents (see page 3 for a complete list) then follow the
step-by-step installation directions (see page 4) to install and configure the
IP 8100-2/8100-3.
NOTE: you may download the latest copy of the IP 8100-2/8100-3 User Man-
ual by accessing the Customer Support tab on www.vtechphones.com

2
Getting Started
Portions of the software associated with this product are open source, and fall
within the scope of the GNU General Public License (GPL). Accordingly, those
portions of code are available to the public, consistent with the requirements of
the GPL, in either source code format or object code format, depending upon the
nature of the code at issue. If you would like to exercise your right to receive the
available code, please send a cashier’s check, payable to VTech Communica-
tions, Inc., in the amount of $10.00 (U.S.$) to:
VTech Communications, Inc.,
9590 SW Gemini Drive, Suite 120
Beaverton OR 97008
ATTN: Information Technology Group / IP8100 GPL code request,
along with a written request for the available code. If your request does not fully
comply with the foregoing requirements, VTech reserves the right to reject your
request. Further, by requesting and receiving the available code, you release
VTech, its affiliates, and its and their officers, directors, employees, and repre-
sentatives (“VTech Parties”) from any liability or responsibility relating to such
code, and you acknowledge that the VTech Parties make no representations
with respect to the origin, accuracy, usability, or usefulness of such code, and
the VTech Parties have no responsibility to you whatsoever concerning the code,
including without limitation any responsibility to provide explanation, support,
upgrade, or any communication whatsoever. Your review or use of the available
code is at your sole risk and responsibility.
GPL License Information

3
Getting Started
6. Charger Wall Mounting Brackets
7. Belt Clips
8. User Documentation CD
9. Quick Start Guide
10. Batteries
1. Base Unit
2. Handsets
3. Handset Chargers
4. Ethernet Cables
5. Base Power Adapter
The IP 8100-2/8100-3 Broadband Telephone is an advanced Broadband VoIP
cordless telephone set, capable of supporting up to four handsets. Your pack-
age contains:
Base Unit
Handset
Base AC Adapter Handset Charger
Blue Ethernet Cable
Belt Clip User Docu-
mentation CD Quick Start Guide Charger Wall
Mounting Bracket
Battery
Your broadband telephone accommodates up to 4 handsets. You can add new
handset, model# IP 811, by visiting www.vtechphones.com or call VTech Com-
munications Inc. at 800-595-9511.
Yellow Ethernet Cable
Package Contents

4
Getting Started
Installation Directions
Warning: Do not route the ethernet cable to outdoors, and ensure that you are
using a safety approved DSL or Cable modem with proper electrical isolation.
STEP 1
Unplug the power cord from your Cable or DSL modem (the device your ISP
provided which provides high-speed Internet). Make sure that you turn your
computer off and that you do NOT plug in your IP 8100-2/8100-3 broadband
telephone until instructed to do so.
Helpful Hint: The modem should be powered off for at least 10 minutes. If it is
turned off for a shorter period of time, it may “remember” old information that will
prevent it from working properly.
STEP 2
Disconnect all cables between your Cable or DSL modem and your computer.
Installation Without A Router
PC
DSL or Cable Modem
INTERNET
IP 8100-2/8100-3
Base Unit
IP 8100-2/8100-3
Handset 1 & 2
NOTE: The IP 8100-2/8100-3 is expand-
able up to a total of 4 handsets. Uses
model IP 811 (sold separately)
WAN Port
PC/LAN Port

5
Getting Started
Installation Directions
STEP 3
Connect one end of the yellow ethernet cable to the yellow port, labeled “PC/LAN,”
located on the back of the IP 8100-2/8100-3 base unit and connect the other end
of the yellow cable to the ethernet port of your computer.
STEP 4
Connect one end of the blue ethernet cable to the blue port, labeled “WAN,” lo-
cated on the back of the IP 8100-2/8100-3 base unit and connect the other end
of the blue cable to the ethernet port on your cable or DSL modem.
STEP 5
Reconnect power cord to the modem then turn the modem on. Please wait until
all lights on the modem stop blinking.
Helpful Hint: This should take a few minutes, but may take as long as 10 min-
utes.
STEP 6
Plug the power cord into the power port located on the bottom or your IP 8100-
2/8100-3 and the other end into the electrical outlet. This turns the IP 8100-
2/8100-3 broadband telephone on.
Helpful Hint: DO NOT interrupt this registration process by unplugging the power
or by using the handsets until the READY indicator light on the front of IP 8100-
2/8100-3 base has gone from flashing yellow to a steady green.
Helpful Hint: Use only the power cord provided in this package; using an older
power cord can damage the broadband telephone.
STEP 7
Turn your computer on, and check your computer to see if your Internet is work-
ing, try to visit any website. If your Internet is working, please proceed to STEP
9. If not, please proceed to STEP 8.
STEP 8
Cable Users
If you receive Internet access through a Cable modem, you may need to reg-
ister the IP8100-2/8100-3 with your ISP. Please contact them to update your
information; you will likely need your WAN MAC address, which is located on
the bottom of the IP 8100-2/8100-3. Once your ISP has updated your account,
proceed to step 9.
-- OR --
DSL Users
If you have DSL and are required to enter a user name and password (PPPoE)
when accessing the Internet, you may be required to authenticate the IP 8100-
2/8100-3.

6
Getting Started
Installation Directions
A. Open a web browser such as Microsoft® Internet ExplorerTM using
the computer connected through your IP 8100-2/8100-3 ethernet port.
In the address of location field, type <http://192.168.15.1> and press
ENTER. This displays the login screen. Enter the default password
‘VTech’ and click on login.
B. On the Setup Wizard screen, click Run Wizard to start the set-up.
C. Follow Wizard screens to complete the setup.
STEP 9
Check for dial tone by pressing the ON button on your handset. If you do not hear
a dial tone, please refer to the Troubleshooting section of the user manual.
Congratulations! Even if you are transferring your number, you are ready to start
taking advantage of the great savings and superior quality of Vonage right now!
Please call 800-342-1791 to setup your voicemail service and to learn about other
free Vonage features included with every Vonage calling plan.

7
Getting Started
Warning: Do not route the ethernet cable to outdoors, and ensure that you are
using a safety approved DSL or Cable modem with proper electrical isolation.
STEP 1
Using the blue ethernet cable provided, connect one end into the blue port, labeled
“WAN,” located on the back of the IP 8100-2/8100-3 broadband telephone base
unit and connect the other end into an available LAN port on your router. If you
have a wireless router, place the base unit at least 3’ away from your router to
avoid interference.
Helpful Hint: If all the ethernet ports on your existing router are full, disconnect
one of the attached devices from the existing router. Plug the blue ethernet cable
into the now free port on your router. Connect the device you just unplugged from
your router to the yellow “PC/LAN” port located on the back of IP 8100-2/8100-3
broadband telephone base unit.
Existing
Network Router
IP 8100-2/8100-3
Base Unit
INTERNET
DSL or Cable Modem
PC
WAN Port
Laptop
IP 8100-2/8100-3
Handset 1 & 2
Installation With A Router
NOTE: The IP 8100-2/8100-3 is expandable
up to a total of 4 handsets. Uses model IP 811
(sold separately)
Installation Directions

8
Getting Started
STEP 2
Plug the power cord into the power port located on the bottom of your IP 8100-
2/8100-3 base unit and the other end into the electrical outlet. This turns the IP
8100-2/8100-3 broadband telephone on.
Helpful Hint: DO NOT interrupt this registration process by unplugging the power
or by using the handsets until the READY indicator light on the front of IP 8100-
2/8100-3 base has gone from flashing yellow to a steady green.
Helpful Hint: Use only the power cord provided in this package; using an older
power cord can damage the broadband phone.
STEP 3
Check for dial tone by pressing the ON button on your handset. If you do not hear
a dial tone, please refer to the Troubleshooting section of the user manual.
Congratulations! Even if you are transferring your number, you are ready to start
taking advantage of the great savings and superior quality of Vonage right now!
Please call 800-342-1791 to setup your voicemail service and to learn about other
free Vonage features included with every Vonage calling plan.
Installation Directions

9
Getting Started
DSL or Cable Modem
INTERNET
Laptop
PC
IP 8100-2/8100-3
Base Unit
IP 8100-2/8100-3
Handset 1 & 2
WAN Port
NOTE: The IP 8100-2/8100-3 is expandable up to
a total of 4 handsets. Uses model IP 811 (sold separately)
Installation With A Modem Router
Installation Directions
Warning: Do not route the ethernet cable to outdoors, and ensure that you are
using a safety approved DSL or Cable modem with proper electrical isolation.
STEP 1
Using the blue ethernet cable provided, connect one end into the blue port, labeled
“WAN,” located on the back of the IP 8100-2/8100-3 broadband telephone base
unit and connect the other end into an available LAN port on your router. If you
have a wireless modem router, place the base unit at least 3’ away from your
router to avoid interference.
Helpful Hint: If all the ethernet ports on your existing router are full, disconnect
one of the attached devices from the existing router. Plug the blue ethernet cable
into the now free port on your router. Connect the device you just unplugged from
your router to the yellow “PC/LAN” port located on the back of IP 8100-2/8100-3
broadband telephone base unit.
STEP 2
Plug the power cord into the power port located on the bottom of your IP 8100-
2/8100-3 base unit and the other end into the electrical outlet. This turns the IP
8100-2/8100-3 broadband telephone on.

10
Getting Started
Helpful Hint: DO NOT interrupt this registration process by unplugging the power
or by using the handsets until the READY indicator light on the front of IP 8100-
2/8100-3 base has gone from flashing yellow to a steady green.
Helpful Hint: Use only the power cord provided in this package; using an older
power cord can damage the broadband phone.
STEP 3
Check for dial tone by pressing the ON button on your handset. If you do not hear
a dial tone, please refer to the Troubleshooting section of the user manual.
Congratulations! Even if you are transferring your number, you are ready to start
taking advantage of the great savings and superior quality of Vonage right now!
Please call 800-342-1791 to setup your voicemail service and to learn about other
free Vonage features included with every Vonage calling plan.
Installation Directions

11
The Setup Wizard
The Setup Wizard
The Setup Wizard helps setup your IP 8100-2/8100-3. Open a web browser such
as Microsoft® Internet ExplorerTM using the computer connected to the IP 8100-
2/8100-3’s PC/LAN port, then follow the steps below.
NOTE: The screens you will see are stored in the IP 8100-2/8100-3; they are
not web site pages. During setup, ignore alerts that prompt you to re-connect to
the Internet.
1. In the address bar, type http://192.168.15.1 (do NOT type www).
2. Press the Enter key to display the login screen.

12
The Setup Wizard
3. Enter the default password ‘VTech’ to display the initial Wizard screen.
4. Click the Run Wizard button to display the Internet Connection Type
screen.
The Setup Wizard

13
The Setup Wizard
Internet Connection Type
Type (WAN)
At this screen you must choose an Internet connection type (you will be allowed to
choose only one). If you are not sure which to choose, ask your Internet Service
Provider. After you make a selection, click Next to display the setup screen for
the option you’ve chosen.
Dynamic IP Address
Choose this setting if you don’t have to enter a username and password to ac-
cess the Internet. Continue on page 14.
PPPoE
Choose this setting if you have DSL and are required to enter a username and
password to access the Internet. Continue on page 15.
Static IP
This setting is rarely required. Contact your ISP to confirm your IP address before
choosing this option. Continue on page 16.

14
The Setup Wizard
Dynamic IP Address Screen
The following screen appears if you select Dynamic IP Address as your Internet
connection type.
Click Next to continue or click Back to return to the previous screen. Clicking Exit
takes you back to the initial wizard screen without saving any changes.

15
The Setup Wizard
PPPoE Screen
The following screen appears if you select PPPoE as your Internet connection
type.
Enter the username and password (provided by your Internet Service Provider)
that you use when accessing the Internet. When finished, click Next to continue
or click Back to return to the previous screen. Clicking Exit takes you back to
the initial wizard screen without saving any changes.
Note: you may need to append the ISP’s domain suffix to the username, i.e.,
[email protected].

16
The Setup Wizard
Set Static IP Address Screen
The following screen appears if you select Static IP Address as your Internet
connection type.
Delete anything that appears in these fields when the screen is displayed, then
enter the WAN and DNS addresses provided by your ISP. Click Next to continue
or click Back to return to the previous screen. Clicking Exit takes you back to
the initial wizard screen without saving any changes.

17
The Setup Wizard
Setup Completed Screen
Click Save Setting for the changes to take effect or click Back to return to the
previous screen. Clicking Exit takes you back to the initial wizard screen without
saving any changes.

18
The Setup Wizard
Click Close Wizard to return to the initial wizard screen.
Test your connections
Re-launch your web browser. Your designated home page should appear. If your
home page does not appear, try the following:
• Reboot your computer.
• Turn off or unplug your modem for a few seconds, then turn it back on.
• If you still have no Internet access, please refer to the Troubleshooting section
of this manual.
Setup Completed Screen