VADDIO ConferenceSHOT AV User manual

Installation Guide for the
ConferenceSHOT AV
Enterprise-Class Conferencing System
Document 411-0001-31 Rev F
August 2020

ii
Contents
Overview 1
What's in this Guide 1
Features 1
Unpacking the Conferencing System 2
A Quick Look at the System 3
Front of the Camera and Speaker 3
Back of the Camera 4
Back of the Speaker 4
Installation 5
Don’t Void Your Warranty! 5
Before You Install the Camera 5
Installing the Wall Mount 6
About Ceiling-Mounted Cameras 6
Cabling Notes 6
About Echo Cancellation 7
Basic Connections 8
Installing the Camera without the Speaker 10
Installing the Camera and Speaker 11
Powering Up the System 12
Status Indicator Light 12
Operation, Storage, and Care 12
Next Steps 12
Glossary 13
Compliance and Conformity Statements 17
FCC Part 15 Compliance 17
ICES-003 Compliance 17
European Compliance 18
Photo Credits 19
Index 20

1
Overview
This guide covers the ConferenceSHOT AV system – a camera and detachable speaker available in black
or white, available individually or in conference room bundles.
ConferenceSHOT AV Camera
nNorth America – 999-9995-000B (black), 999-9995-000W (white)
nEurope and UK – 999-9995-001B (black), 999-9995-001W (white)
nAustralia and New Zealand – 999-9995-009B (black), 999-9995-009W (white)
This camera is no longer available in silver/black.
ConferenceSHOT AV Speaker
nWorldwide – 999-9995-003 (black)
nWorldwide – 999-9995-003W (white)
The ConferenceSHOT AV camera and speaker are also available in bundles that include other audio
accessories.
Refer to legrandav.com for the latest information on ConferenceSHOT AV product bundles.
What's in this Guide
This guide covers:
nUnpacking the system
nTips for a successful installation
nInstructions for installing the camera mount
nInformation on connecting the system components
nInstructions for mounting the camera and speaker
nCamera power-on
Complete product information is available in the Complete Manual for the ConferenceSHOT AV
Enterprise-Class Conferencing System.
Note
If you are responsible for configuring the equipment after installing it, please use the Complete
Manual instead of this guide. The product's Complete Manual includes all the information in this guide,
plus information on system administration, operation, and troubleshooting.
Features
nIntegrated HD camera and audio system ideal for small to medium conference rooms
n10x optical zoom, horizontal field of view of 74° in super-wide mode
n2.14 Megapixel effective, native 1080p/60 full HD image sensor
nAudio inputs for two Vaddio microphones
nAudio output for optional matching speaker – or integrate into existing audio infrastructure
nSimultaneous uncompressed USB 3.0 and IP (H.264) video with full-duplex audio streaming
nSelectable IP stream resolution; USB stream resolution auto-negotiated with conferencing client
nPrecise pan and tilt movements at up to 90° per second
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
macOS®, and Linux operating systems, compatible with most UC conferencing applications
nIntegration-ready Telnet control
nEnterprise-class IT administrative capabilities with full web controls for remote management
nPresenter-friendly IR remote control

Unpacking the Conferencing System
Make sure you received all the items you expected. Here are the packing lists for the ConferenceSHOT AV
system.
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
ConferenceSHOT AV camera
North America: 999-9995-000 (black/silver) or 999-9995-000W (white)
Europe and UK:999-9995-001 (black/silver)or 999-9995-001W (white)
Australia and New Zealand: 999-9995-009 (black/silver)or 999-9995-009W (white)
nConferenceSHOT AV camera (silver/black or white)
nVaddio IR Remote Commander
nPoE+ mid-span power injector with AC cord set(s)
nCat-5e cable, 10 ft (3 m)
nUSB 3.0 cable, 6 ft (1.8 m)
n4-contact Phoenix-style connector
nThin Profile Wall Mount with mounting hardware
ConferenceSHOT AV speaker
All locales: 998-9995-003 (black) or 998-9995-003W (white)
nConferenceSHOT AV speaker
nRail mount kit (mounts to the camera or the camera mount)
nPower/audio cable, 6 in. (15 cm)
For bundle contents, refer to the ConferenceSHOT AV product pages on legrandav.com.
2
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

A Quick Look at the System
This section covers the physical features of the system.
Front of the Camera and Speaker
Camera and zoom lens – The ConferenceSHOT AV camera features a 10X optical zoom lens (11X in
Super-Wide mode).
IR sensor – Receives signals from the IR remote. Make sure there's nothing directly in front of the camera
base, and point the remote at the camera.
Status light – The multi-colored LED indicates the camera's current state. This light can be turned off in
the administrative web interface.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
Speaker – Far-end conference audio for small rooms. Available in some ConferenceSHOT AV bundles or
separately.
3
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Back of the Camera
nNetwork PoE+ – RJ-45 connector. Connect to the network and to power via the Power and Data Out
port of the mid-span PoE+ power injector. Provides power and network access for IP streaming and
camera control via web interface or Telnet.
nUSB 3.0 – USB type B connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
nEasyMic ports – RJ-45 connectors. Connect Vaddio CeilingMIC, TableMIC, or other EasyMic-
compatible microphones.
nAudio output – Line level differential audio and 12 VDC power output to the optional amplified speaker
or other audio infrastructure.
Back of the Speaker
Use the provided speaker cable to connect the speaker to the camera's audio output.
4
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Installation
This section covers:
nSelecting the location for the camera
nInstalling the mount
nConnection diagrams
nMounting the camera
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
Always support the camera's body when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Caution
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Install the Camera
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions
where the camera is to be mounted.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
The camera will not perform well if it is pointed toward a light source such as a light fixture or window.
nIf the remote will be used, ensure that nothing blocks the IR lens in the camera's base.
Prepare for a successful installation:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nTalk to the network administrator. If installing the camera in a non-DHCP network (one that does not
automatically assign IP addresses), you will need to configure the camera with a static IP address as
directed by the network administrator.
5
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Installing the Wall Mount
The camera is shipped with a wall mount. Other mounting options are available as well. Contact us if you
don’t have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
This mount may be installed as shown, or flipped 180° so that the wall attachment is directly behind the
camera.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip mode ON for inverted operation. This orients the
video image correctly and sets the tilt motors to respond appropriately to tilt up and down commands from
the remote, web interface, and connected control devices. This control is available to the administrator on
the web interface's System page.
Cabling Notes
Caution
When building cables for Vaddio products, do not use pass-through RJ-45 connectors. If they
are crimped incorrectly, they can cause intermittent connections and degrade signal quality.
Incorrectly crimped pass-through connectors can also damage the connectors on the product,
which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
6
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near
sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
Label all cables at both ends.
About Echo Cancellation
When a microphone picks up the audio from a speaker (far-end audio) during a conference, it sends the far-
end audio back to the participants at the far end, creating an echo. Acoustic echo cancellation prevents
this.
Here's how it works:
1. The speaker feeds the far-end audio into the room. This signal also goes to the audio processor as the
reference that needs to be canceled.
2. The audio processor inverts the signal and sends it to the microphone.
3. The sum of the audio that the microphone picks up from the speaker and the inverted signal is 0: The
echo is canceled.
With the audio from the speaker canceled out, the audio from the microphone includes only the sounds
originating at your end of the conference.
For the ConferenceSHOT AV system’s acoustic echo cancellation to work,
nThe line outputs or the powered speaker must be connected to provide the audio to be canceled, and
nThe microphone(s) must be connected, to route the audio from the speakers to the audio processor.
nIn the soft conferencing client, you must select the speakers and microphone connected to the camera
as the conference audio devices.
7
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Basic Connections
Here is an example of how the camera might be set up in a medium-size conference room. (Shown:
ConferenceSHOT AV bundle – TableMIC 2.)In this setup, a PC uses a unified communications
conferencing application to manage the camera and connected microphones and speaker. When
connected in this way, the system provides echo cancellation.
8
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

The camera can also be connected without the speaker, using an HDMI audio embedder to include the far-
end audio in the HDMI output. (Shown: ConferenceSHOT AV bundle – TableMIC 1 without speaker.) This
allows you to use a display with integrated speakers. When connected this way, the system provides echo
cancellation.
This product is intended for installation and use only in environments where all PoE/PoE+ connections
originate within the building. It is not to be connected to lines that run outside the building where it is
installed.
9
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Installing the Camera without the Speaker
Caution
Before you start, be sure you can identify all cables correctly. Connecting a cable to the wrong port can
result in equipment damage.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
1. Route the cables through the opening in the mounting shelf.
2. Connect all required cables to the camera.
3. Secure the camera to the mounting shelf using the mounting screw (¼-20 x .375 in.) supplied with the
camera.
Note
If the camera is jostled or bumped while it is connected to power, it may require a pan-tilt reset.
10
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Installing the Camera and Speaker
1. If you are adding a speaker to a previously-installed ConferenceSHOT AV camera, remove its mounting
screw.
2. Place the camera on the mounting shelf if you have not already done so.
3. Secure the speaker rail, gasket, and camera to the mounting shelf with the 0.5 in. 1/4-20 flathead
screw.
4. Connect the speaker cable (power and line level signal) to the speaker.
5. Slide the speaker into place.
Note
If the camera is jostled or bumped while it is connected to power, it may require a pan-tilt reset.
11
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Powering Up the System
Connect camera power. The camera will initialize and move. This will take a few seconds. When an image
is available, the camera is ready to accept control information.
Status Indicator Light
The light in the camera's base indicates its current state.
nBlue – Camera is active
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking blue – USB cable is disconnected (UC color scheme)
nBlinking red – Video mute is on (UC color scheme)
nBlinking yellow – Motor out of calibration
Caution
Do not remove power or reset the camera while the indicator is yellow, showing a firmware update in
progress. Interrupting a firmware update can make the camera unusable.
Note
By default, the camera's status indicator light is active during normal operation; however, it can be
configured to remain off when the camera is powered up. The camera may be sending video even if the light
is off.
Operation, Storage, and Care
For smears or smudges on the product, wipe with a clean, soft cloth. Use a lens cleaner on the lens. Do not
use any abrasive chemicals.
Keep this device away from food and liquids.
Do not operate or store the device under any of the following conditions:
nTemperatures above 40° C (104° F) or below 0° C (32° F)
nHigh humidity, condensing or wet environments
nInclement weather
nSevere vibration
nIn a wind tunnel
nDry environments with an excess of static discharge
Do not attempt to take this product apart. There are no user-serviceable components inside.
Next Steps
The camera is now ready to configure and use. This information is available in the Complete Manual for
the ConferenceSHOT AV Enterprise-Class Conferencing System.
12
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Glossary
AEC
Acoustic echo cancellation. Audio processing that subtracts the far-end (speaker) audio from the sound
that your microphone picks up.
auto white balance
A setting that allows the camera to manage color adjustments automatically.
backlight compensation
A setting that reduces contrast to adjust for bright light behind the main subject of the shot.
bandwidth
Data transfer rate (bits per second) for the stream. In some cases, using a high bandwidth can slow
down other network traffic. On networks with very low bandwidth, video issues may result. Streaming at
a lower resolution or frame rate can reduce bandwidth usage.
chroma
A setting that adjusts color intensity.
detail
A setting that adjusts image sharpness. If detail is set too low, the image may appear unrealistically
smooth – like an episode of Moonlighting.
DHCP
Dynamic Host Configuration Protocol. A network management protocol that assigns an IP address to a
device automatically when it is connected to the network.
DIY
Do It Yourself. As in, "You can copy information from this document to create a DIY room guide
customized for your conference room." Yes! You can do that! In fact, the "Info for DIY Room Guides"
document is specifically designed for you to adapt and customize.
dynamic range
The amount of difference between extremes - for example, the darkest and lightest areas in a shot, or
the softest and loudest sounds that a microphone picks up.
EasyMic
Vaddio's proprietary connectivity standard for conferencing microphones.
echo cancellation
Audio processing that subtracts the far-end (speaker) audio from the sound that your microphone picks
up.
far end
(conferencing) A location in the conference other than the one where you are. Far-end video is what
you typically see in a conference – the people at the other end of the call.
Field of View (FOV)
How wide the video image is. Vaddio measures horizontal field of view. Some manufacturers use
diagonal field of view, which yields a bigger number for the same actual image area. Tilt your head to
one side and diagonal FOV will make sense.
flombodulator
A technically complex item the name of which you can't recall at the moment.
13
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

frame rate
The number of output video frames per second. Different outputs (such as the IP stream and the USB
stream) may use different frame rates. For streaming, higher frame rates use more bandwidth.
full-duplex
Simultaneous two-way (or multi-way) audio; conference participants at the near end can talk and still
hear the participants at the far end(s), as in a face-to-face meeting.
gamma
A setting that adjusts the range (gray density) between bright areas and shadows.
gateway
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
HDMI
A video output format; may also carry audio information.
HID audio controls
(Human Interface Device) Controls to enable conference participants to use the conferencing client to
control the audio.
home (camera)
The settings to which the camera returns after a reboot or on exiting standby mode. Depending on the
camera's capabilities, home may include zoom, color and lighting settings, and (for PTZ cameras)
pan/tilt position.
home button (microphone)
A One Touch trigger control on a tabletop microphone. The button can be associated with one macro in
momentary mode, or two macros in latching mode.
HTTP
HyperText Transfer Protocol. The magic that makes websites work.
HTTPS
HyperText Transfer Protocol Secure. The magic that uses encryption to make websites work securely.
See SSL certificate for more information.
IP address
Where a given device is on the IP network, logically. The IP address enables the network to route data
to the right device – and that's the reason IP address conflicts are bad.
IP address conflict
Two or more devices attempting to use the same IP address on a network. Results are unpredictable
but never good.
LED
Light-Emitting Diode. An indicator light.
macro
A defined sequence of commands that a device performs in response to a trigger event.
mic
Microphone. Pronounced "mike" because the etymology matters more than English pronunciation
rules, which are inconsistent anyway.
14
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

MTU
Maximum Transmission Unit. The largest number of bytes allowed in a packet. If you don't know what
that means, don't change MTU size.
near end
(conferencing) Your location in a conference. When you mute the video, your camera stops sending
near-end video.
NTP
Network Time Protocol. Ensures that NTP-enabled devices on the network all show the same system
time, so timestamps are accurate.
PoE, PoE+, PoE++
Power over Ethernet; a means of powering a device using its network connection. Requires a mid-
span power injector. PoE+ and PoE++ deliver more power than PoE.
preset
A stored camera position. Contains pan, tilt, and zoom position; may also include color settings.
RCLB
Really Cool Logo Badge. A visual cue that the device is a genuine Vaddio product. Accept no
substitutes!
resolution
1. The image size. For Vaddio cameras, resolution is expressed in terms of digital TV standards, with
1080p being the default in most cases. Resolution and frame rate are set together on Vaddio cameras.
2. The thing that usually flies out the window by January 10th.
RTMP
Real-Time Messaging Protocol. Used for livestreaming video (and audio, if available) to a service such
as YouTube Live.
RTSP
Real-Time Streaming Protocol. Used for streaming video and audio over your network.
soft conferencing client
A conferencing application (such as Zoom, Google Hangouts, or Skype for Business) that uses a
computer rather than requiring a conferencing codec.
SSL certificate
A file used with HTTPS proving that a web page really originates from its purported source. If you
enable or require HTTPS on a camera or other device without installing an SSL certificate, your
browser will pop up security warnings when you try to browse to the device's web interface.
streaming protocol
A set of rules that define how video and audio data are sent over the network. See RTMP and RTSP.
subnet mask
Network information automatically assigned in a DHCP network. If installing equipment on a non-
DHCP network, get this information from the network administrator.
trigger
An event, such as pressing the Home button on a connected TableMIC, that can be associated with a
macro (defined command sequence). Devices that originate trigger events are sometimes called
triggers or trigger devices.
15
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

UAC drivers
(Universal Audio Class) Standard USB audio drivers used by Vaddio conferencing products with audio
capabilities.
UCC, UC conferencing
Unified Communications Conferencing; refers to soft-client conferencing (such as Zoom or Skype for
Business) using a computer with USB-connected peripherals.
USB 2
An older, lower-speed USB protocol; good for audio but offers lower maximum resolutions for video
conferencing. USB 2 products can be connected to USB 2 or USB 3 ports on your computer.
USB 3
A high-speed USB protocol, capable of handling high-quality video and audio as in conferencing
applications. USB 3 products should be connected to USB 3 ports; performance may be degraded
otherwise.
USB playback
Audio from other sites (far-end audio) in a conference call.
USB record
Audio from your site (near-end audio) in a conference call.
UVC drivers
(Universal Video Class) Standard USB video drivers used by Vaddio cameras. They're the reason your
computer doesn't have to stop and download a driver when you connect your new Vaddio USB camera
to it.
UVC extensions
Controls in UVC drivers to allow participants at the far end of a conference to control your camera, if it
processes UVC commands. The administrator may choose to disable these.
16
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

Compliance and Conformity Statements
Compliance testing was performed to the following regulations:
FCC Part 15 (15.107, 15.109), Subpart B Class A
ICES-003, Issue 54: 2012 Class A
EMC Directive 2014/30/EU Class A
EN 55032: 2015 Class A
EN 55024: November 2010 Class A
IEC 60950-1:2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 Safety
FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15, Subpart B, of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be required
to correct the interference at his/her own expense.
Operation is subject to the following two conditions: (1) This device may not cause
interference, and (2) This device must accept any interference including interference that
may cause undesired operation of the device.
Changes or modifications not expressly approved by Vaddio can affect emission
compliance and could void the user’s authority to operate this equipment.
ICES-003 Compliance
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’emet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe A
préscrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications
du Canada.
17
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System

European Compliance
This product has been evaluated for Electromagnetic Compatibility under the EMC Directive for Emissions
and Immunity and meets the requirements for a Class A digital device. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate measures.
Standard(s) To Which Conformity Is Declared:
EMC Directive 2014/30/EU
EN 55032: 2015 – Conducted and Radiated Emissions
EN 55024: November 2010 – Immunity
IEC 60950-1: 2005 (2nd Edition); Am 1: 2009 + Am 2: 2013 – Safety
EN 60950-1: 2006 + A11: 2009 + A1: 2010 + A12: 2011 + A2: 2013 – Safety
IEC 62368-1: 2014 (2nd Edition) – Safety
18
Installation Guide for the ConferenceSHOT AV Enterprise-Class Conferencing System