VADDIO EasyIP Systems User manual

Complete Manual for
EasyIP Systems
Featuring the EasyIP Decoder, EasyIP Mixer, and EasyIP 10 Camera
Document 411-0041-35 Rev C
June 2020

ii
Contents
Overview 1
What's in this Guide 1
The EasyIP Ecosystem 2
EasyIP Cameras 2
EasyIP Decoder 2
EasyIP Mixer 2
PoE+ Switch 2
Camera Features 2
Decoder Features 3
Mixer Features 3
Unpacking the EasyIP System Components 4
EasyIP 10 AV-over-IP PTZ Camera 4
EasyIP Decoder AV-over-IP Switching USB Endpoint 4
EasyIP Mixer AV Switcher 5
A Quick Look at the EasyIP Family 6
EasyIP 10 Camera 6
EasyIP Decoder 7
EasyIP Mixer 8
Installation 9
Don’t Void Your Warranty! 9
Before You Start 9
Before Installing a Camera 10
Cabling Notes 10
Basic Connections – EasyIP Decoder and EasyIP 10 Cameras 11
Basic Connections – EasyIP Mixer 12
Using Dante Devices with the EasyIP Mixer 13
Installing the Wall Mount 13
About Ceiling-Mounted Cameras 13
Installing the Camera 14
Powering Up the EasyIP System 15
Initial Set-Up and Access to Administrative Controls 16
Browser Support 16
Initial Device Set-up Process Overview 17
About the Vaddio Device Controller 17
About the Vaddio Deployment Tool 17
Access and Initial Device Set-Up Using the Vaddio Device Controller 18
Initial Device Set-Up and Access Using the Vaddio Deployment Tool 19
Manual Access and Initial Device Set-Up 20
Initial Access to the Web Interface 20
Access the Web Interface of an EasyIP Decoder or EasyIP Mixer Manually 21

Access the Web Interface of an EasyIP Camera Manually 22
Next Steps for New Deployments 23
Web Interface Quick Reference 24
EasyIP Decoder Basic Operation – Operator's Pages 24
EasyIP Mixer Basic Operation – Operator's Pages 24
Administrative Pages 24
System Administration 26
Setting Passwords and Access 26
Configuring Other Security Settings 27
Changing the Hostname 28
Specifying Time Zone and NTP Server 28
Adding Room Information to the Device's Web Interface 29
Configuring System Behavior 30
Locating and Pairing to Cameras on the Network – EasyIP Decoder 30
Locating and Pairing to Cameras on the Network – EasyIP Mixer 32
Configuring Streaming Behavior 33
Viewing a Stream 33
Configuring USB Streaming 33
Configuring the USB Stream Format for Specific Applications 34
Locating and Pairing to Dante Devices 35
Configuring Audio Settings 37
Muting All Audio Inputs Together 37
Muting and Controlling Volume Per Input or Output 38
Enabling Phantom Power to Microphones – EasyIP Mixer 39
About Echo Cancellation 39
Fine-Tuning Microphone Performance – EasyIP Decoder 40
Fine-Tuning Microphone Performance – EasyIP Mixer 41
Fine-Tuning Speaker Performance – EasyIP Decoder 43
Fine-Tuning Speaker Performance – EasyIP Mixer 44
Synchronizing Audio with Video in the USB Stream – EasyIP Mixer 45
Routing Audio – EasyIP Mixer 46
Working with Video – EasyIP Decoder 48
Working with Video – EasyIP Mixer 49
Working with the EasyIP Mixer's Video Inputs 49
Configuring the EasyIP Mixer's Video Output 50
Working with Graphics – EasyIP Mixer 50
Setting up Macros and Triggers 53
Writing and Editing Macros 54
Testing Macros 55
Assigning Macros to Triggers 57
Testing Triggers 58
iii
Complete Manual for EasyIP Systems

Example: Assigning a Function to the Connected Microphone's Home Button 58
Locking the Front Panel Controls – EasyIP Mixer 59
Configuring System Standby Behaviors 59
Configuring and Adjusting Cameras 60
Setting Cameras to Respond Independently to the IR Remote 61
Inverting the Image for Ceiling-Mounted Cameras 61
Setting the Home Position and Other Preset Shots 62
Renaming Presets 63
Adjusting the Color and Image Quality Settings 63
Lighting and Image Quality Quick Reference 64
Color Adjustment Quick Reference 65
Setting the Speeds for Manual Camera Movements 65
Setting the Speeds of Camera Movements to Presets 66
Setting the Direction for Camera Movements 66
Adjusting the Focus 67
Camera Indicator Light Settings 67
Other Camera Behavior Settings 68
System Maintenance 69
Saving (Exporting) or Restoring (Importing)a Configuration 70
Installing a Firmware Update 71
Installing a Firmware Update for a Connected Vaddio Microphone – EasyIP Decoder 72
Rebooting the Device 72
Using the Camera's Remote Control 73
Quick Reference 73
IR Remote Details 74
Storing a Preset Using the Remote 74
Clearing a Preset Using the Remote 74
Operating the System Using the Web Interface 75
Quick Steps: Muting and Standby 75
Working with Audio 76
Moving the Camera to a Preset Position 76
Accessing Camera Controls 77
Moving the Camera Manually 77
Selecting a PIP Source and Layout 78
Working with On-Screen Graphics – EasyIP Mixer 78
Telnet Serial Command API 80
Camera Commands 81
camera home 81
camera pan 82
camera tilt 83
camera zoom 84
iv
Complete Manual for EasyIP Systems

camera focus 85
camera preset 86
camera ccu get 87
camera ccu set 88
camera standby 89
camera led 90
camera icr 90
Video Management Commands 91
video mute 91
video pip 92
video source 92
video type 93
Audio Management Commands 94
audio mute 94
audio volume 95
audio route 96
audio crosspoint-gain 97
Communication and Network Commands 98
camera authenticate 98
camera comm host 98
streaming settings get 99
network settings get 99
Control and Power Commands 100
trigger 100
camera standby 101
system standby 102
Maintenance and Troubleshooting Commands 103
camera recalibrate 103
network ping 103
system reboot 104
system factory-reset 104
version 105
Telnet Information and Session Management Commands 106
history 106
help 106
exit 106
Specifications 107
EasyIP 10 Camera 107
EasyIP Decoder 107
EasyIP Mixer 108
Troubleshooting and Care 109
v
Complete Manual for EasyIP Systems

System and Power issues 109
Camera 110
Audio 110
Status Indicator Light 111
Correct a Camera Motor Calibration Error 111
Restoring Factory Default Settings 113
Contacting Vaddio Technical Support 114
Viewing Diagnostic Logs 114
Operation, Storage, and Care 115
Glossary 116
Compliance and Conformity Statements 119
FCC Part 15 Compliance 119
ICES-003 Compliance 119
European Compliance 120
Photo Credits 121
Index 122
vi
Complete Manual for EasyIP Systems

1
Overview
This guide discusses the following products:
nEasyIP 10AV-over-IP PTZ camera, 999-30200-000 (black, worldwide)
EasyIP 10 AV-over-IP PTZ camera, 999-30200-000W (white, worldwide)
nEasyIP Decoder AV-over-IP switching USB endpoint, 999-60210-000 (worldwide)
nEasyIP Mixer AV switcher, 999-60320-000 (worldwide)
What's in this Guide
This guide covers
nUnpacking
nPhysical features
nInstallation
nSystem administration and performance/behavior configuration
nTelnet API reference
nSpecifications
nTroubleshooting
nWarranty and compliance/conformity information
For your convenience, the information you need to install EasyIP products is available in the smaller,
stand-alone Installation Guide for EasyIP AV-over-IP Systems.

The EasyIP Ecosystem
Vaddio®EasyIP products are designed to be used together, and have limited or no compatibility with other
types of products.
nEasyIP cameras deliver video in Vaddio's proprietary EasyIP format.
nAn EasyIP Decoder or EasyIP Mixer is required to convert the cameras' output signal to an IP and/or
USB stream.
nThe decoder and mixer do not recognize other types of cameras.
nThe decoder or mixer automatically detects EasyIP cameras on its own subnet.
nCameras are not required to be on the same subnet as the device that manages them.
nEasyIP products require PoE+ power. Typically the EasyIP system is powered by a PoE+ switch.
EasyIP Cameras
EasyIP cameras may be installed anywhere on the network. They require only a PoE+ power connection.
An EasyIP Decoder or EasyIP Mixer is needed to decode the AV-over-IP signal.
EasyIP Decoder
The decoder is the central component of a basic EasyIP installation. Its functions include
nVideo – pair with up to four cameras at a time, control the active camera via web interface, and decode
the camera's AV-over-IP signal.
nAudio – connect two Vaddio microphones and a speaker.
nUSB streaming – configure for UVC-compliant or client-custom USB streaming for conferencing
applications.
EasyIP Mixer
The mixer is the central component of a full-featured EasyIP pro AV room solution. Its functions include
nVideo – pair with up to four cameras at a time, control the active camera via web interface, and decode
the camera's AV-over-IP signal.
nAudio – connect two microphones and two speakers; pair with Dante®audio products on your network.
Built-in audio mixer.
nUSB streaming – configure for UVC-compliant or client-custom USB streaming for conferencing
applications.
PoE+ Switch
A PoE+ switch simplifies installation, eliminating the need for PoE+ power injectors and placing all the
connected products on the same subnet.
Camera Features
n2.14 Megapixel effective, native 1080p/60 full HD image sensor
n10x optical zoom, horizontal field of view of 67°
nResolutions up to 1080p/60
nPrecise pan and tilt movements at up to 90° per second
nIntegration-ready Telnet control
nPairs with an EasyIP Decoder, which provides video and audio connectivity and manages streaming
nJust one cable – the EasyIP connection to a PoE switch
nEnterprise-class IT administrative capabilities with full web controls for remote management
2
Complete Manual for EasyIP Systems

Decoder Features
nUncompressed USB 3.0 streaming
nStreaming video resolutions up to 1080p/60
nFull-duplex audio streaming
nAudio inputs for two Vaddio microphones
nHDMI video output for local display
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
macOS®, and Linux operating systems, compatible with most UC conferencing applications
nIntegration-ready Telnet control
nPairs with up to four EasyIP 10 cameras on your network to provide control and manage streaming
nEnterprise-class IT administrative capabilities with full web controls for remote management
Mixer Features
nUncompressed USB 3.0 streaming
nStreaming video resolutions up to 1080p/60
nFull-duplex audio streaming
nLine-level inputs for two microphones
nLine-level outputs for two speakers
nAudio mixer and video switcher
nSupport for Dante®microphones and speakers
nHDMI video output for local display
nUniversal Video Class (UVC) and Universal Audio Class (UAC) drivers supported in Windows®,
macOS®, and Linux operating systems, compatible with most UC conferencing applications
nIntegration-ready Telnet control
nPairs with up to four EasyIP 10 cameras on your network to provide control and manage streaming
nEnterprise-class IT administrative capabilities with full web controls for remote management
3
Complete Manual for EasyIP Systems

Unpacking the EasyIP System Components
Make sure you received all the items you expected.
EasyIP 10 AV-over-IP PTZ Camera
Worldwide: 999-30200-000 (black), 999-30200-000W (white)
The box should contain these items:
nCamera (black or white)
nVaddioIR Remote Commander
nThin Profile Wall Mount with mounting hardware
nCat-5e cable, 10 ft. (3 m)
nQuick-Start Guide
Caution
Always support the camera's base when lifting or moving it. Lifting the camera by its head or mounting arm
will damage it.
EasyIP Decoder AV-over-IP Switching USB Endpoint
Worldwide: 999-60210-000
The box should contain these items:
nEasyIP Decoder
nUSB 3 cable, 6 ft. (1.8 m)
nCat-5e cable, 3 ft. (0.9 m)
n4-position Phoenix-type connector
nHalf-rack mounting kit
nQuick-Start Guide
4
Complete Manual for EasyIP Systems

EasyIP Mixer AV Switcher
Worldwide: 999-60320-000
The box should contain these items:
nEasyIP Mixer
nHalf-rack mounting kit
n3-position Phoenix-style connectors (qty. 6)
nCat-5 cable, 3 ft (0.9 m)
nUSB 3.0 cable, type A to type B, 6 ft (1.8 m)
nQuick-Start Guide
5
Complete Manual for EasyIP Systems

A Quick Look at the EasyIP Family
nEasyIP 10 camera – Great video, simple installation, minimal set-up.
nEasyIP Decoder – Decodes the AV-over-IP signal from the camera(s) and originates a USB stream.
nEasyIP Mixer – Lovely and mostly symmetrical, hypoallergenic and guaranteed not to shed fur.
EasyIP 10 Camera
The EasyIP 10 camera delivers great video with simple installation and minimal set-up. Use it with an
EasyIP Decoder or EasyIP Mixer.
Camera and zoom lens – 10X optical zoom lens.
IR sensor – Receives signals from the IR remote.
Status light – Multi-colored LED that indicates the camera's current state.
nBlue – Camera is active
nPurple – Standby mode or booting
nYellow – Firmware update is in progress
nBlinking red – Video mute is on (UC color scheme)
nBlinking yellow – Motor out of calibration
Network/PoE+ – RJ-45 connector. Connect to a powered port on the PoE+ switch.
It doesn't get much easier than that, does it?
6
Complete Manual for EasyIP Systems

EasyIP Decoder
The EasyIP Decoder receives and decodes the AV-over-IP signal from the camera(s) and originates a USB
stream.
Status light – Provides basic information about the device.
nIlluminated: Normal operation.
nOff: No power to the device.
nBlinking: Error.
IP Address button– Press to display the decoder's IP address in its USB stream.
Dimensionally enhanced logo badge – We have spared no expense to provide a puffy logo badge to
elevate your experience. It's quite shiny, and offers superior tactile appeal.
nNetwork/PoE+ – RJ-45 connector. Connect to a powered port on the PoE+ switch.
nUSB 3.0 – USBType B connector. Connect to a computer for use with soft conferencing applications.
Provides uncompressed USB 3.0 stream.
nEasyMic – RJ-45 connectors. Connect to a TableMIC or other microphone with EasyMic connectivity.
nAudio output – Line level differential audio and 12 VDC power output to the optional amplified speaker
or other audio infrastructure.
7
Complete Manual for EasyIP Systems

EasyIP Mixer
Ideal for large classrooms and multi-camera applications, the EasyIP Mixer pairs to Dante audio inputs and
outputs, and manages up to four Vaddio EasyIP cameras. It's the Art of Easy in a production switcher.
nSwap button – Changes the selected input. If the PIP is turned on, this also exchanges the PIP and
main image on the HDMI output.
nPIP button – Toggles the PIP on or off. Illuminated when the PIP is on.
nStream button – Toggles HDMI and USB stream on or off. Illuminated when the stream is available.
nIP button – Toggles the IP address display. Illuminated when the streams are displaying the IP
address instead of video.
nReset button and power/status light – Illuminated when the device has power. Blinks to indicate an
error condition. Press the button to reboot the device.
nDimensionally enhanced logo badge – We have spared no expense to provide a lovely,
dimensionally enhanced logo badge to elevate your visual experience. It's quite shiny. We hope you'll
enjoy it.
nNetwork/PoE – Power, control via web interface, and Dante audio.
nUSB 3.0 – Uncompressed video output with PCM audio for conferencing applications.
nRS-232 – Connect to an optional third-party control system.
nTrigger – Connect up to five trigger devices.
nHDMI In – Video (and audio, if available) from a connected camera or other HDMI source.
nHDMI Out - Output video (and audio, if available) from the selected input.
nAudio In Mic/Line In 1 and Mic/Line In 2 – Microphone or other audio inputs. Can be configured to
supply phantom power.
nAudio Out Line Out 1 and Line Out 2 – Far-end audio from conferencing application or as configured in
the audio matrix.
8
Complete Manual for EasyIP Systems

Installation
Please refer to the Installation Guide for EasyIP AV-over-IP Systems for a more system-oriented view
of EasyIP product installation. It includes information not available in this manual.
This section covers:
nSelecting the location for the camera
nInstalling the camera mount and mounting the camera
nCabling notes
nConnection diagrams
And a required safety note here:
Note
PoE type networks connected to this equipment are for intra-building use only and should not be connected
to lines that run outside of the building in which this product is located.
Don’t Void Your Warranty!
Caution
When handling cameras, always support the camera's body when lifting or moving it. Lifting the camera by
its head or mounting arm will damage it.
Caution
This product is for indoor use. Do not install it outdoors or in a humid environment without the appropriate
protective enclosure. Do not allow it to come into contact with any liquid.
Caution
Do not install or operate this product if it has been dropped, damaged, or exposed to liquids. If any of these
things happen, return it to Vaddio for safety and functional testing.
Before You Start
Work with the network administrator to plan your EasyIP deployment. Atypical EasyIP system
includes network equipment.
Do these things before installing any Vaddio product:
nBe sure you can identify all cables correctly.
nCheck Cat-5 cables for continuity.
nTalk to the network administrator.
oInform the network administrator if you are installing the EasyIP system with a PoE+ switch. The
Luxul switch sold as part of the EasyIPecosystem is configured for DHCP operation. The network
administrator may need to take steps to ensure a trouble-free installation.
oIf you will be responsible for configuring the devices that you install, ask what hostnames (if any)
you should assign to them.
9
Complete Manual for EasyIP Systems

Before Installing a Camera
Things to keep in mind when deciding where to install the camera:
nConsider camera viewing angles, lighting conditions, line-of-sight obstructions, and in-wall obstructions
where the camera is to be mounted.
nEnsure that the camera body can move freely and will normally point away from the ceiling and lights.
The camera will not perform well if it is pointed toward a light source such as a light fixture or window.
nIf the remote will be used, ensure that nothing blocks the IR lens in the camera's base.
Cabling Notes
The TableMIC is shipped with one Cat-5e cable to connect it to your conferencing installation.
The CeilingMIC is shipped with one Cat-5e cable to connect it to the interface box.
Caution
When building cables for Vaddio products, do not use pass-through RJ-45 connectors.
Incorrectly crimped pass-through connectors can damage the connectors on the product,
which will void your warranty.
Intact – will make reliable contact
with cable connector
Damaged – Bent contact fingers
will NOT make reliable contact
with cable connector
Use Cat-5e or better cable. We recommend using high-quality connectors and a high-quality crimping tool.
If connectors are crimped incorrectly, they can cause intermittent connections and degrade signal quality.
We recommend shielded cabling if the cables will be coiled, run tightly with other cables, or routed near
sources of electromagnetic interference such as power lines or fluorescent light fixtures.
Caution
Check your cables. Connecting a cable to the wrong port or using the wrong pin-out can result in equipment
damage and will void the warranty.
Pro Tip
Label all cables at both ends.
10
Complete Manual for EasyIP Systems

Basic Connections – EasyIP Decoder and EasyIP 10 Cameras
Here is an example of a simple EasyIP deployment. In this setup, an EasyIP Decoder manages up to four
EasyIP 10 cameras and provides hard-wired audio connections. A PoE+ switch provides power and
network connectivity to the EasyIP products. The EasyIP Decoder connects directly to a computer as a
USB conferencing device.
Vaddio recommends making all connections while the PoE+ switch is turned off.
If no PoE+ switch is used, a mid-span PoE+ power injector (sold separately) is required for each EasyIP
device.
Note
EasyIP 10 cameras require an EasyIP Decoder or EasyIP Mixer to decode the AV-over-IP signal and
originate a USB stream.
The EasyIP Decoder is compatible with EasyIP cameras only. It does not detect or pair with other types of
cameras.
Caution
Do not connect the PoE+ switch to the network without guidance from an on-site network specialist.
11
Complete Manual for EasyIP Systems

Basic Connections – EasyIP Mixer
Here is an example of an EasyIP deployment using an EasyIP Mixer. In this setup, the EasyIP Mixer
manages up to four EasyIP 10 cameras and provides hard-wired audio connections for speakers and
microphones. The EasyIP Mixer can also pair to network-connected Dante speakers and microphones,
managing up to four of each. Acomputer connects to the system as a USB conferencing device and HDMI
content source.
A PoE+ switch provides power and network connectivity to the EasyIP products. If no PoE+ switch is
used, a mid-span PoE+ power injector (sold separately) is required for each EasyIP device.
Vaddio recommends making all connections while the PoE+ switch is turned off.
Note
The EasyIP Mixer is compatible with EasyIP cameras only. It does not detect or pair with other types of
cameras.
Caution
Do not connect the PoE+ switch to the network without guidance from an on-site network specialist.
12
Complete Manual for EasyIP Systems

Using Dante Devices with the EasyIP Mixer
The EasyIP Mixer is compatible with Dante audio products. These products connect to the EasyIP Mixer
over the network.
To work with Dante devices, you will need to download and install the free Dante Controller application
from Audinate Pty. Ltd.:
www.audinate.com/products/software/dante-controller
Things to know about Dante Controller:
nDante Controller does not work over Wi-Fi or across subnets. Your computer must be on the same
subnet as the Dante devices you need to work with.
nDevice names and IP addresses shown in Dante Controller do not match the corresponding information
shown in Vaddio devices' web interfaces.
nDante Controller allows you to rename devices, so you can make their identifying labels match what's
displayed in the Vaddio web interface.
Audinate provides information, training, and documentation for Dante technology on their website.
Installing the Wall Mount
The camera is shipped with a wall mount. Other mounting options are available as well. Contact us if you
don’t have the camera mount you need.
You can install the camera wall mount to a 2-gang wall box or directly to the drywall.
nIf you mount it to drywall, use the wall anchors provided with the wall mount.
nIf you mount it to a wall box, use the cover plate screws supplied with the wall box.
If you install the camera wall mount to drywall, use the wall anchors provided with the mount.
Your camera mount may look somewhat different.
About Ceiling-Mounted Cameras
If you use an inverted mount, set the camera's Image Flip mode ON for inverted operation. This orients the
video image correctly and sets the tilt motors to respond appropriately to tilt up and down commands from
the remote, web interface, and connected control devices. This control is available to the administrator on
the web interface's System page. See Inverting the Image for Ceiling-Mounted Cameras.
13
Complete Manual for EasyIP Systems

Installing the Camera
1. Route the cable through the opening in the mounting shelf and connect it to the camera.
2. Place the camera on the mount.
Image for illustration only; not to scale. Camera and mount details may differ.
3. Attach the camera to the mount using the mounting screw supplied with the camera.
Note
If the camera is jostled or bumped while it is connected to power, it may require a pan-tilt reset.
14
Complete Manual for EasyIP Systems