Basic Call Features Voice Mail Features
+This feature require specific pre-programming.
Contact your System Administrator for details.
Make
a Call
1. Pick up the handset or press SPEAKER.
2. Use the keypad to dial a station or external phone number.
Note: If you are dialing an external number, you may be
required to enter an authorization, account, and/or
access code.
3. Hang up the handset or press SPEAKER to send the
conversation.
Answer
a Call
When the phone is ringing:
1. Lift the handset or press SPEAKER.
2. Press the flashing green line (Flex) button.
Call Last
Number Dialed 1. Lift the handset or press SPEAKER.
2. Press the REDIAL soft button.
Put a
Call
on Hold
While on a call:
1. Press HOLD/SAVE to place the current call on hold.
2. Press the flashing red line (Flex) button to retrieve the call.
Transfer
a Call
While on a call:
1. Press the TRANS soft button or TRANS/PGM to put the current
call on hold.
2. Dial the destination target (station or hunt group).
When the destination target answers:
3. Announce to the destination target who is calling, then hang
up to complete the
(screened) transfer.
OR
While the destination target phone is ringing:
Hang up to complete the (unscreened) transfer without
announcing the caller to the destination.
Note: Press the TRANS soft button or TRANS/PGM to
reconnect to the caller, as needed.
Set Up a
Conference
Call+
1. Use the basic steps for placing a call to make the first call in
the conference.
2. Press the CONF to put the current call on hold while you add
another participant.
3. Dial the next participant.
•Repeat steps 2 and 3 to add more participants (up to the
maximum allowed by your system).
4. Press the CONF twice to connect all of the participants.
Mute a Call+During a conversation:
Press MUTE to prevent other party from hearing anything
from your end of the conversation.
Use 2.5mm
Headset Jack
1. Press TRANS/PGM, then one of the following:
•171 to enable the setting.
•75 to toggle between the speaker and the headset.
•76 to select whether to have calls ring to the speaker,
headset, or both.
2. Press HOLD/SAVE to store the setting.
Set/Change
Your Password
1. Dial TRANS/PGM, then enter 31 to set your password.
Note: To change your password press TRANS/PGM, then
enter 32.
2. Use the dialpad to enter a password (3 to 5 digits).
3. Press [#], and listen for a confirmation tone.
Record Your
Voice Mail
Greeting
1. Press TRANS/PGM.
2. Enter 61, then press #.
At the prompt:
3. Begin recording your greeting.
4. Press HOLD/SAVE or SPEAKER to end and save the recording.
•A confirmation tone sounds.
Check
Messages from
Your Office
Phone
1. Press CALL BACK.
At the prompt:
2. Enter your password, then # to play the first message.
3. Follow the prompts to listen to (and manage) your messages
(see below).
Check
Messages
from
Outside
the Office+
1. Call the main office number.
When you hear the Auto Attendant greeting:
2. Press the access digit.+
At the prompt:
3. Enter your station number.
4. Enter your password, then press #.
5. Follow the prompts to listen to (and manage) your messages
(see below).
Listen to
&
Manage
Messages
1. Dial into Voice Mail using either of the methods shown above
(that is, from inside or from outside the system).
•New messages will automatically be played first, then any
saved messages.
At the prompt:
2. Do one of the following:
•Press #1, or the DELETE soft button to delete the current
message.
•Press #2 or the NEXT soft button to play the next
message.
•Press the #3 or the REPEAT soft button to play the
message again.
•Press #5 to reply to the current message (see below).
•Press #6 to forward the current message (see below).
Reply to a
Message
While listening to a message:
1. Press #5 to dial the voice mailbox of the station that
left the message.
At the prompt:
2. Record your reply.
Forward a
Message
While listening to a message:
Enter the destination voice mailbox to forward the message.
Note: You will be prompted to add a comment. Once
forwarded, the message will be removed from your
mailbox.
Set Cell Phone
Notification
1. Press Trans/PGM.
2. Enter 68, then press 1 (to turn on notification).
3. Press HOLD/SAVE to store the setting, then press TRANS/PGM,
again.
4. Enter 69, then the number at which you want to be notified.
5. Press HOLD/SAVE to store the setting.
