Victor BC20Y User manual

VMA-0057 - OPERATOR/INSTALLATION MANUAL: BC20Y & BC30Y
CAUTION: This manual must be read and understood before
your appliance is installed, and operated.
OPERATOR/INSTALLATION MANUAL:
HOT HOLDING UNIT
MODEL NUMBER: BC20Y BC30Y
CONTENTS:
1. UNPACKING AND ASSEMBLY ..................................................................................4
2. INSTALLATION.........................................................................................................4
3. USE AND BEST PERFORMANCE...............................................................................5
4. CLEANING................................................................................................................6
5. WARRANTY .............................................................................................................7
6. ENVIRONMENTAL CONDITIONS..............................................................................8
7. SPECIFICATION........................................................................................................8
8. TROUBLESHOOTING................................................................................................9
9. UNIT DIMENSIONS................................................................................................10
PLEASE USE THE BOX PROVIDED BELOW TO RECORD YOUR MODEL AND SERIAL NUMBER FOR FUTURE
REFERENCE, THIS CAN BE FOUND ON PRODUCT DATA LABEL
Model Number:
Serial Number:

HOT FOOD MERCHANDISING UNIT
HOT FOOD MERCHANDISING UNIT
2

HOT HOLDING UNIT
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Thank youfor buying a Victor product. You can expect many years of reliable use from your
purchase, providing the operating, cleaning and maintenance instructions are followed. Failure to
follow these instruction may affect the warranty.
Following this manual will ensure the safe installation, operation and maintenance of the Victor
product. Check that the model number of your product, as printed on the data label, matches to one
of the model numbers listed on the instructions.
SYMBOLS USED IN VICTOR PRODUCT MANUALS
Read instruction manual
WARNING: Electrical danger
WARNING: Fire prevention
WARNING: Hot Surfaces
WARNING: Read instruction alongside this symbol
CAUTION: Air vent, Do not obstruct
WARNING: Heat source
CAUTION: Strong draughts
CAUTION: Humidity
WARNING: Do not jet wash or steam clean
Refrigeration operation specification
Recommended PPE. Gloves, Dust mask, Safety glasses

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1. UNPACKING AND ASSEMBLY
All protective coating used on stainless steel surfaces of the Hot Holding Unit must be removed. The
exposed surfaces can then be wiped clean with a damp cloth, using a mild detergent or soap if
necessary.
DO NOT USE ANY ABRASIVE MATERIAL OR FORM OF BLEACH FOR CLEANING PURPOSES.
Please see the cleaning section of this manual.
2. INSTALLATION
SITING
•Ensure the area is clean, level and clear of obstructions.
•Move the unit into the required position.
•Ensure all points in this section, with regards to siting, have been considered.
BURN OFF
Before first use, the unit must be “burnt off”, by running on full power for 1 hour to burn off any
grease and dust that may have accumulated during manufacturing. During this time some smoke and
burning smells may be experienced, this not a cause for alarm.
WARNING: Fire prevention -Where this appliance is to be positioned in close proximity to a wall,
partition, kitchen furniture, decorative finishes, etc., it is recommended that they be made of a non-
combustible material or clad in a suitable non-combustible heat insulating material and that the
closest attention be paid to fire preventative regulations.
Combustible materials must not be stored on and/or around this appliance.
WARNING: Hot Surfaces
During operation the metal parts of this appliance will get hot, this must be taken into consideration
when positioning this appliance.
WARNING: Strong draughts –When siting the unit avoid positioning in strong draughts (above 2m/s),
this will cause a reduction in temperature holding performance and in severe draughts cause a loss of
holding product at temperature.
WARNING: Electrical supply voltage - The appliance is fitted with a 13Amp plug, and must be
connected to socket with 13Amp protection. This model is suitable for 220 –240V A.C. supply only.
Ensure that the electricity supply is as stated on the model’s data plate
WARNING: Electrical earthing
This unit must be earthed, do not touch internal wiring.
Wires in the mains lead are coloured in accordance with the following code:
Green and Yellow - Earth (E)
Blue - Neutral (N)
Brown - Live (L)

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CAUTION: Operator:
This appliance must only be operated by suitably trained or qualified persons aged 16
years and above who have read and understood this manual. An operator is defined as
the person who is responsible for switching the appliance on, adjusting the
temperature and its safe use.
Children shall not play with the appliance.
3. USE AND BEST PERFORMANCE
This unit is only to be used to hold ready cooked products at a temperature to
comply with the Food Hygiene Regulations.
The Controllers are shown with the covers removed.
The controllers are pre-set to a factory set to ensure safe and efficient performance.
These settings should not be altered.
To obtain the best performance, follow the procedure below,
TURNING ON
(a) Ensure the unit is connected to the power supply.
(b) Turn the unit on using the On/Off Switch. This switches on and off all power to the unit.
(c) The heat lamps, inside the unit, remain on while the unit is switched on.
PREHEATING
(d) Before placing any food inside, the unit needs to be preheated for 30 minutes.
(e) The indicator lamps will be illuminated when power is being supplied to the heating element.
Once the shelf has reached its set temperature the lamp will cycle on and off.
Bottom Shelf
Controller
On/Off
Switch
Top Shelf
Controller
Bottom Shelf
Indicator
Top Shelf
Indicator

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4. CLEANING
The rack, water tray and crumb tray are all removable for cleaning.
Stainless steel surfaces will give you many years of trouble-free use, as long as you follow a few simple
rules. If it appears to mark, do not worry, it is usually not the steel but something deposited on it
which has stained.
Do wash all surfaces before use. You should use a damp cloth and a mild detergent, soap, or similar
cleaner. To remove any residue, wipe over with a cloth, rinsed well with clean water, and dry the
surfaces with a soft cloth. Clean regularly when in use. Do use soft cloths, nylon or bristle brushes.
Do not use metal scrapers, wire brushes or wire wool pads as they will scratch the steel. Do take care
when handling sharp objects as they can scratch the surface of the stainless steel. Any scratches on
stainless steel will blend together over a period of time and become less noticeable with age. There is
no detriment to the corrosion resistance or performance of the material.
Do not use bleach for cleaning purposes (remember dishwasher powders, sterilising agents and similar
products all contain chlorides). If used, black pit marks or other such effects may appear and
permanent damage may be caused. If bleach is used inadvertently, remove with a cloth rinsed in clean
water.
Do not splash the appliance with bleach when cleaning around the counter. If you do, wipe the
surface immediately with a cloth, rinsed in clean water, thoroughly.
Do not allow corrosive foodstuffs such as fruit juices, vinegar, mustards, pickles, mayonnaise, etc., to
remain on stainless steel for long periods. Wash and rinse away.
Do not leave steel objects or utensils standing on the stainless steel surfaces for long periods. They can
rust and leave marks. After cleaning with detergent, always remove residues with a wet cloth and wipe
dry, if left they can have an etching effect on the surface.
CORRECTLY APPLIED THE ABOVE INSTRUCTIONS WILL RESULT IN CONTINUOUS
GOOD LOOKS!
CAUTION: Child Safety
Cleaning and user maintenance shall not be made by children.
WARNING: Do not jet wash or steam clean
This appliance must not be cleaned with a jet wash or steam cleaner.
WARNING: Switch off and unplug
The unit must be switched off and unplugged from the electrical supply
before cleaning.

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5. WARRANTY
Victor Manufacturing Ltd is renowned for the quality and reliability of its catering equipment and
offers warranty on all goods manufactured by the company and supplied by its United Kingdom
Distributors.
On-site warranty in case of failure is included in the purchase price, which covers the costs of spare
parts and labour from the date of invoice for a period of 12 months.
The Victor Manufacturing Ltd warranty does not affect any legal rights you have against the person
who supplied our goods or any other legal right against Victor Manufacturing Ltd under the laws of
the United Kingdom –it is an addition to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the Company’s standard conditions of sale, a
copy of which is available upon request.
Where the goods and components supplied by Victor Manufacturing Ltd are of the company’s design
and manufacture, Victor Manufacturing Ltd will make good any defects in those goods provided
Victor Manufacturing Ltd liability will be limited to the following:
It is the purchaser’s responsibility to prove that the unit is under warranty, e.g. receipt of purchase,
serial number, etc.
Damaged in transit claims must be reported in writing to the company within 3 days of receipt for
your claim to be validated. Damaged goods will not be replaced or repaired if they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs prior to the commencement of work.
Work carried out on goods prior to authorisation will not be covered nor will any resultant damage.
All warranty will be immediately invalidated if in the reasonable opinion of Victor Manufacturing Ltd,
unauthorised repairs or modifications have been made to the goods, in the case of accident, misuse,
or damage caused by improper installation and altered or missing serial numbers. Victor
Manufacturing Ltd will not provide warranty repairs if in our opinion the problem resulted from
externally caused damage, use outside the goods specification, faults caused by inexperienced or non-
approved repairers. All warranty will be immediately invalidated if installation of equipment is not in
accordance with Victor Manufacturing Ltd installation instructions supplied.
Customer adjustments explained in the operating manual are not covered by Victor Manufacturing
Ltd on-site warranty. Assistance can be received by contacting the warranty desk.
The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the cost of repairs
(parts and labour only) of the unit under warranty. Loss of food or other damages caused by faulty
goods are not covered by the warranty.
No fault found warranty calls and installation errors are not covered under Victor Manufacturing Ltd
warranty and will result in a charge being made for the callout and on-site labour for our appointed
engineer. The Victor Manufacturing Ltd warranty does not cover the replacement of used
consumables, or parts that require period adjustment or lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been carried out by a qualified engineer in
accordance with the instruction manual. This is of particular importance with refrigerated and gas
fuelled units. Work made necessary by lack of routine maintenance or cleaning is not covered by this
warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid for the United Kingdom mainland only.
For all areas outside the United Kingdom mainland, warranty applies to parts only.
Some parts are automatically not covered by the Victor Manufacturing Ltd warranty (e.g. panels,
glass, lamps, shelves, etc.) Many surface finishes including paint and plastic coated steel can be
scratched and damaged if not properly cared for; such damage is not covered by the Victor
Manufacturing Ltd warranty.

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6. ENVIRONMENTAL CONDITIONS
This appliance contains electrical components and should be used and stored indoors only
under the conditions listed in the table below.
Environmental
Temperature
5°C –35°C
Relative Humidity
Max. 80% up to 31°C decreasing linearly to 50% at
40°C
Altitude
Not exceeding 2000m
Electrical Supply
Voltage fluctuation not exceeding 10%
7. SPECIFICATIONS
BC30Y Specification
Size
1050mm(W) x 600mm(D) x 750mm(H)
Weight (unloaded)
54 Kg
Supply Voltage
220-240V A.C
Max Current
10.1A
Power
2.5kW
Fuse
13A
BC20Y Specification
Size
730mm(W) x 600mm(D) x 750mm(H)
Weight (unloaded)
41 Kg
Supply Voltage
220-240V A.C
Max Current
10.1A
Power
2.5kW
Fuse
13A

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8. TROUBLESHOOTING
A.
Appliance not heating up
The Rocker Switch lamp is
off
Check the unit is plugged into a live socket.
Check the socket is turned on.
Check the appliance Rocker Switch in the ON position.
The Rocker Switch lamp is
on
Check the controller temperature setting is set correctly.
B.
The unit is not maintaining the food temperature
The controller temperature
setting is set too low
Increase the controller temperature setting.
C.
The food is getting too hot
The controller temperature
setting is set too high
Reduce the controller temperature setting.
D.
No Light/Lights.
All Lights are off
Check the unit is plugged into a live socket.
Check the socket is turned on.
Check the appliance Rocker Switch in the ON position.
One Light is off
Check the lamps is located in the holder correctly.
Change the lamp.

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9. UNIT DIMENSIONS
UNIT DIMENSIONS
UNIT
OVERALL WIDTH
OVERALL DEPTH
OVERALL HEIGHT
W
D
H
BC20Y
730mm
600mm
750mm
BC30Y
1050mm
600mm
750mm

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NOTES

Registered Office:
Victor Manufacturing Ltd
Prospect Works, South Street, Keighley BD21 5AA
Tel: [phone]
Email: [email protected]k
www.victoronline.co.uk
IN THE UNLIKELY EVENT YOUR EQUIPMENT FAILS:
Refer to the instruction manual to ensure the appliance is being operated correctly and review the
troubleshooting information to see if your fault is listed.
If the problem still cannot be resolved contact us with the following information,
•The model number (from the data label on the unit)
•The serial number (from the data label on the unit)
•A brief description of the fault you have.
•Your location and postcode.
Make sure you have your proof of purchase document (Invoice number or serial number) and the
model number of the equipment that has failed.
Contact the warranty department on the following numbers:
Telephone No: 01274 722125 (Office Hours)
Warranty Desk Email address: [email protected]k
Warranty repairs are carried out between 9:00 a.m. and 5:00 p.m. Monday –Friday.
Access required outside normal working hours may incur charges.