
5. MAINTENANCE
Caution: child safety
Cleaning and user maintenance shall not be made by children.
Warning: switch off and unplug
The unit must be switched off and unplugged from the electrical supply before cleaning.
Yearly Safety Check
You should have your appliance inspected and tested for electrical safety at least once a year as required by the Electricity at Work
Regulations.
Electrical Mains Lead
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a
hazard. Do not use if the supply cord is damaged.
6. WARRANTY
As a manufacturer of catering equipment, Victor Manufacturing Ltd offers warranty on all goods manufactured by the company and
supplied by its United Kingdom Distributors.
Victor Manufacturing Ltd is renowned for its reliability and Victor Manufacturing Ltd provides on-site warranty in case of failure
included in the purchase price, which covers the costs of spare parts and labour on your Victor Manufacturing Ltd goods from the
date of invoice for a period of 24 months.
The Victor Manufacturing Ltd warranty does not affect any legal rights you have against the person who supplied your Victor
Manufacturing Ltd goods or any other legal right against Victor Manufacturing Ltd under the laws of the United Kingdom - it is an
addition to those rights.
All goods sold by Victor Manufacturing Ltd are subject to the Company’s standard conditions of sale, a copy of which is available
upon request.
Where the goods and components supplied by Victor Manufacturing Ltd are of the company’s design and manufacture, Victor
Manufacturing Ltd will make good any defects in those goods provided Victor Manufacturing Ltd liability will be limited to the
following:
It is the purchaser’s responsibility to prove that the unit is under warranty, e.g. receipt of purchase, invoice number, serial
number, etc.
Damaged in transit claims must be reported in writing to the company within 3 days of receipt for your claim to be validated.
Damaged goods will not be replaced or repaired if they have been used.
Victor Manufacturing Ltd must authorise all warranty repairs prior to the commencement of work. Work carried out on goods
prior to authorisation will not be covered nor will any resultant damage.
All warranty will be immediately invalidated if in the reasonable opinion of Victor Manufacturing Ltd, unauthorised repairs or
modifications have been made to the goods, in the case of accident, misuse, or damage caused by improper installation and
altered or missing serial numbers. Victor Manufacturing Ltd will not provide warranty repairs if in our opinion the problem
resulted from externally caused damage, use outside the goods specification, faults caused by inexperienced or non-approved
repairers. All warranty will be immediately invalidated if installation of equipment is not in accordance with Victor Manufacturing
Ltd installation instructions supplied.
Customer adjustments explained in the operating manual are not covered by Victor Manufacturing Ltd on-site warranty.
Assistance can be received by contacting the warranty desk.
The liability of Victor Manufacturing Ltd and its appointed engineers are limited to the cost of repairs (parts and labour only) of
the unit under warranty. Loss of food or other damages caused by faulty goods are not covered by the warranty.
No fault found warranty calls and installation errors are not covered under Victor Manufacturing Ltd warranty and will result in a
charge being made for the call-out and on-site labour for our appointed engineer. The Victor Manufacturing Ltd warranty does
not cover the replacement of used consumables, or parts that require period adjustment or lubrication, unless the part is faulty.
You must have evidence that routine maintenance has been carried out by a qualified engineer in accordance with the
instruction manual. This is of particular importance with refrigerated and gas fuelled appliances. Work made necessary by lack
of routine maintenance or cleaning is not covered by this warranty and will be chargeable.
Victor Manufacturing Ltd parts and labour warranty is valid for the United Kingdom Mainland only. (Parts only all areas outside
the United Kingdom Mainland.)
Some parts are automatically not covered by the Victor Manufacturing Ltd warranty (e.g. panels, glass, lamps, shelves, etc.)
Many surface finishes including paint and plastic coated steel can be scratched and damaged if not properly cared for; such
damage is not covered by the Victor Manufacturing Ltd warranty.