Victron energy EV Charging Station User manual

Manual - EV Charging Station
rev 03 - 01/2023
This manual is also available in HTML5
ENGLISH

Table of Contents
1. Safety Instructions ................................................................................................................... 1
2. Description and features ............................................................................................................ 2
2.1. Description ................................................................................................................... 2
2.2. Features ...................................................................................................................... 2
2.3. What's in the box? ........................................................................................................... 3
3. Installation ............................................................................................................................. 4
4. Setup ................................................................................................................................... 5
4.1. First setup .................................................................................................................... 5
4.1.1. First setup via WiFi access point ................................................................................ 5
4.1.2. First setup via VictronConnect ................................................................................... 9
4.2. EV Charging Station setup ............................................................................................... 12
4.3. The main page ............................................................................................................. 15
4.3.1. Charging mode switch in detail ................................................................................ 15
4.4. Networks menu ............................................................................................................ 16
5. GX device setup, configuration and operation ............................................................................... 17
5.1. Modbus TCP activation ................................................................................................... 17
5.2. Setup menu and options .................................................................................................. 17
5.3. Overview and device menu .............................................................................................. 18
6. VictronConnect setup, configuration and operation ........................................................................ 19
6.1. Setup ........................................................................................................................ 19
6.2. Overview ................................................................................................................... 19
6.3. Settings ..................................................................................................................... 20
6.4. Product info ................................................................................................................ 20
6.5. Reset to defaults ........................................................................................................... 20
7. Reset to factory defaults and password recovery ........................................................................... 21
8. Maintenance ......................................................................................................................... 22
9. Technical specification ............................................................................................................ 23
10. FAQ .................................................................................................................................. 24
10.1. Q1: How do I prevent the charging station from being used by unauthorised persons? ......................... 24
10.2. Q2: Does the EV Charging Station have RFID? ...................................................................... 24
10.3. Q3: The light ring is annoying my neighbours very much during night, how can I disable the light ring? ...... 24
10.4. Q4: Why isn't my car recognized when I connect the charging cable? ............................................ 24
11. Appendix ........................................................................................................................... 25
11.1. Dimensions ............................................................................................................... 25
Manual - EV Charging Station

1. Safety Instructions
Please read the safety instructions below before using the EV Charging Station to avoid risks of fire, electric shocks, personal
injuries or equipment damage.
Installation and adjustments must be made by qualified personnel only. To reduce the risk of electric shock, do not perform any
servicing other than that specified in the operating instructions unless you are qualified to do so.
For electrical work, follow the local national wiring standard, regulation and these installation instructions. Connection to the mains
supply must be in accordance with the national regulations for electrical installations.
This product is designed and tested in accordance with international standards. The equipment should be used for its designated
application only and in accordance with the specified operating parameters.
Warnings and cautions:
• Never install near fire sources, explosive materials, combustibles or other flammable sources. Never use it
at places where gas or other chemical explosions could occur.
• It must be connected all the times to the ground, otherwise it will not allow charging.
• Turn off the EV Charging Station power before installing or performing operations to it.
• Make sure children are supervised if using the equipment.
• Do not put fingers or insert objects or sharp metallic objects into the terminals. Do not insert objects into any
other parts of the EV Charging Station.
• Do not use the device if the power cord or EV cable is broken, shows any signs of damage or does not
function properly.
• Do not use the EV Charging Station if it is broken, defective, cracked, damaged or does not function
properly.
• Do not apply strong force on the equipment, to prevent crashes and deterioration.
• Do not use any sharp objects to damage the product.
• Do not service the equipment by yourself, do not open, disassemble or make any modifications to it.
Contact your Victron Energy Distributor.
• Do not touch any live electrical parts.
• Do not place the EV cables connected to the charging station in water.
• Make sure ground connection is properly done to prevent equipment damage.
• Transport the device with care in its original package to avoid damage to it and its components.
• Store in a dry environment, at temperatures between –20 °C to 60 °C.
• Do not operate at temperatures outside the operating range of -25 ˚C to 50 ˚C.
• As the EV Charging Station can affect the functioning of certain medical electronic implants, check any
potential side effects with your electronic device manufacturer before using the device.
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2. Description and features
2.1. Description
The EV Charging Station with its three-phase and single-phase charging capabilities integrates seamlessly into the Victron
environment with its GX device connection via WiFi and enables easy operation and control via Bluetooth and the VictronConnect
App. It delivers a maximum of 22kW AC in three-phase or 7.3kW in single-phase mode. A built-in 4.3-inch LCD touch screen
enables easy monitoring and control.
Not only does this EV charging station fully integrate with a Victron Energy GX device and VRM, if you have solar, it can also be
set up to allow excess energy from the sun to directly charge your vehicle once your house batteries are full and feed-in is active.
The tough plastic enclosure is designed to withstand harsh weather and can be mounted inside or outside.
A programmable RGB light ring around the charging port (type 2 EV charging plug) allows for quick determination of the device
state and can be programmed from the integrated web interface to display different light effects based on the current state
(disconnected, charging, charged etc.).
2.2. Features
Three operation modes:
1. Automatic mode to ensure maximum PV system efficiency
Thanks to the seamless integration of the EV Charging Station with the rest of the Victron installation, it detects when surplus
power is available and uses only this power to charge the vehicle. Note that this mode requires a GX device in your system
and communication with the EVCS.
Instead of loosing surplus energy when the batteries are full if feeding back into the grid at a lower price, the energy is stored
into the EV battery.
• Seamless integration into the Victron installation
• Detects when excess power is available and uses only that to charge the vehicle before exporting it to the grid
• Ensures maximum PV efficiency
2. Manual mode to configure output current
Manual mode allows configurable output current between 6-32A.
The charging power is controlled in several ways:
• By using the slider on the LCD touch screen
• By using the web interface via a web browser
• From a GX device touch screen like the GX Touch 50 & GX Touch 70
• From the Remote Console
• By using the Controls on the Dashboard of our VRM Portal (requires a GX device)
• Via Bluetooth and the VictronConnect App
It allows charging to be started or stopped manually when an EV is connected to the charging station, regardless of PV
production.
3. Scheduled mode to allow automatic charging at custom time intervals
The Scheduler allows charging at different time intervals, for example at certain times during the night when grid energy is
cheaper.
In addition to the start and end time, various parameters such as charging current and interval can be defined.
WiFi Communication WiFi 802.11 b/g/n for configuration, control and monitoring
The internal WiFi module can be configured in Access Point mode or Station mode, for first setup, control and monitoring.
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Page 2 Description and features

Bluetooth communication via VictronConnect
Integrated Bluetooth capability enables easy monitoring and control of the EV Charging Station via VictronConnect from any
mobile device such as an iPhone, iPad or Android phone.
For more details see the VictronConnect setup, configuration and operation [19] chapter.
Integration with GX devices
Control and monitor the EV Charging Station from a GX device such as the Cerbo GX and the Remote Console.
For more details see the GX device setup, configuration and operation [17] chapter.
Integration with VRM
Several options are available in the VRM Portal:
• Real time reports
• Custom reports for configurable time periods
• Advanced functions such as remote firmware updates
• Change mode and charge current via Dashboard Controls on the VRM Portal and start/stop charging
Control and monitoring is also possible via VRM App (download from App Store or Google Play) and VRM App Widgets directly
from the home screen of a mobile device.
For detailed information, see the VRM Portal documentation.
LCD Touch Screen
Built-in 4.3" LCD touch screen for monitoring and control directly from the charging station.
Light Ring for fast viewing the device state
It also has a fully programmable RGB light ring around the charging port, which can be used to quickly determine the status of the
device even from a distance. It can be programmed via the web interface to display different light effects depending on the current
state (disconnected, charged, loaded, etc.).
2.3. What's in the box?
The following items are in the box:
• EV Charging Station with supplied 28mm nylon cable gland for power cables up to 19mm in diameter
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3. Installation
This product may only be installed by qualified personnel (licensed electrician).
It is suitable for wall mounting or pole mounting (vertical surface). In all cases, the surface should be solid and flat.
Precautionary measures
• Ensure that the AC input is protected by a fuse or magnetic circuit breaker rated at 40A or less. The
cable cross-section must be sized accordingly. If the AC input supply is rated at a lower value, the fuse or
magnetic circuit breaker should be sized accordingly.
• For charging at 22kW we recommended a 40 amp RCD type B protected supply.
• Recommended cable cross-section is 6mm² / AWG 10.
• Inside the device is a sticker with the model, serial number, WiFi password and, depending on the date of
manufacture, the unique Bluetooth pairing code. Note the password and pairing code on the internal label
for future reference. This initial password can be used for both logging in on the web page but also for WiFi
connection.
• The tightening force of the screws on the backing plate should be 1-1.2 Nm.
• The mounting surface should be solid and flat.
• Make sure you always have the latest version of this manual, which is updated regularly and available on
the EV Charging Station website.
Installation steps:
1. Remove the black backing plate by unscrewing the 8 screws.
2. Mark the wall where it should be mounted using the removed backing plate as a template.
3. Drill 4 holes with wall plugs ready for installation.
4. Measure a suitable location and drill through the wall for the cable (when main supply cable comes from inside the building).
5. Label each individual cable and pass it through the wall, the nylon gland, the grommet and into the charging station.
6. Terminate the cable ends with ferrules and connect to the relevant points.
7. If this is a single-phase installation, use L1, neutral and earth connections.
8. Tighten the nylon gland around the cable.
9. Reattach the black plate to the charging station and tighten the 8 screws.
10. Mount the station on the wall.
Watch this video for an installation example:
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4. Setup
4.1. First setup
4.1.1. First setup via WiFi access point
The charging station broadcasts its own WiFi access point as soon as the charging station is powered for the first time. The
following steps describe the first setup to prepare the charging station for operation.
1. Connect to the WiFi access point:
I. Scan the QR Code on the internal label.
II. Or go to the WiFi menu of your mobile device or laptop and manually add the access point that broadcasts automatically
its SSID. SSID and WiFi key are noted on a sticker inside the case.
III. Or scan the QR code shown on the display during the first setup phase. Note that after the first setup, another QR code
will appear on the display, linking to the Victron website.
Once connected to the access point, enter the default IP address 192.168.0.1 into a web browser. The First setup process will
then start:
2. WiFi setup: Configure the WiFi network by choosing the WiFi mode
I. Access point: The unit creates its own WiFi access point. This is either for setting up the unit or in the absence of a
separate WiFi network including a GX device. Set SSID, IP address and Netmask according to your needs.
1. Set SSID, IP address and Netmask according to your needs.
II. Station: Connects the device to a local WiFi network that includes other Victron devices like a GX device or VRM.
1. Change the WiFi mode from AP to Station.
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2. Click the Scan button (the scan period and RSSI threshold applies) to search for other WiFi networks or add manually
a known AP by clicking the Add button. Note the WiFi standards: 802.11 b/g/n (2.4Ghz only).
3. Tick the network you wish to connect to and then click Apply.
4. In the Password box, enter the external WiFi password and click Next.
In case you need a static IP rather then DHCP, change the IP mode button to Manual and fill in the static IP address,
Mask, Gateway and DNS.
3. Access setup:
I. Click into the Username field and type in your own username.
II. Click into the Password field and change the password to a new one with at least 8 characters, containing lower, upper
and special characters.
III. Confirm your new password.
IV. Click Next.
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4. Charging current setup:
I. Set the maximum charging current (10 - 32A).
II. Click Save to apply all settings. The system restarts and the login page of the web interface is displayed.
III. Log in with your credentials that you entered under 3.
IV. The main page is then displayed and the EV Charging Station is ready for use.
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Manual - EV Charging Station
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4.1.2. First setup via VictronConnect
Note that operation via VictronConnect requires Bluetooth to be enabled. Bluetooth is disabled on devices
shipped with firmware version 1.23 or earlier. In order to enable Bluetooth for these devices, it is mandatory
to first go through the First setup via Wifi access point [5] procedure and then activate it via the Networks
menu [16]. Devices shipped with firmware version 1.24 and higher have Bluetooth enabled by default.
The first setup is even easier via VictronConnect.
1. Open VictronConnect and find the entry for your EVCS (EVCS-HQXXXXXXXXX).
2. Tap on EVCS. This will start the pairing dialogue. Enter the pairing code which is either 000000 or a uniqe number on a
sticker inside the housing.
3. If pairing was successful, the status page will appear; ignore the page for now (using the EVCS is not yet possible) and tap
the cog wheel icon in the upper right to open the Settings page.
4. Go to the Network settings and tap on it.
5. One of the following parameters must be changed to complete the first setup and start using the EV:
I. Selected network mode: Access Point
The unit creates its own WiFi access point. This is either for setting up the unit or in the absence of a separate WiFi
network including a GX device.
If sticking with AP mode, then change at least the Access Point SSID, the Access Point passphrase or the Access Point
IP address in the Wireless Access Point settings.
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II. Selected network mode: Connect to local WiFi
Connects the device to a WiFi network that includes other Victron devices like a GX device or VRM.
1. Change the network mode to Connect to local WiFi, hit OK but do not store the settings yet. Leave the Settings
changed popup untouched.
2. Tap on SCAN FOR NETWORKS and make sure you have the password for your local network ready.
3. Once the scan is complete, a list of available networks will be displayed. Tap ADD for the network of your choice.
4. Enter the passphrase for this network in the popup and press OK.
5. Change the IP configuration if needed: Automatic (DHCP) or Manual for static IP (requires valid IP address, Netmask,
Gateway and DNS from your system administrator).
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6. Scroll up and tap on STORE SETTINGS to apply the new settings and confirm with YES. The EVCS will automatically
connect to the local network.
6. The first setup is now finished and the EV Charging Station is ready for use. For more details on how to operate the charging
station via VictronConnect, see the VictronConnect setup, configuration and operation [19] chapter
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4.2. EV Charging Station setup
After initial setup, set up the EVCS according to your needs. To do this, connect to the web interface and click on the Settings tab
for further setting options. The main page options are explained in The main page [15] chapter.
Six subtabs will appear:
1. Networks tab: See the Networks menu [16] chapter.
2. General tab: Provides setting options for the charger, GX device communication, display, time zone and device name.
a. Charger: Charger related settings.
i. EV charger position: Select where the EVCS is positioned in the system. Examples:
1. If the charging station is on the output of an inverter as one of the main’s AC outsources, select Inverter AC out.
2. If connected to the grid and the EVCS is positioned at the AC input of the grid before the inverter, select Inverter
AC in.
ii. EV charger autostart: If enabled, the EVCS will automatically start charging when the vehicle is connected.
iii. Contactor active when charged: Keeps the contactor closed after charging. For example, when an air conditioner is
active in the vehicle, it is powered by AC power rather than the car battery.
iv. Maximum charging current: 10 - 32A
v. Minimum charging current: From 6A up to 1A below max. value. Example: A Renault Zoe needs at least 10A.
vi. Min SoC to allow charging if no grid available (%): If you are off-grid and have no grid connection, you can set the
minimum system state of charge (SoC) percentage to retain some power to use in the property.
vii. Energy price per kWh (€): Enter the cost per kWh in EUR (later firmware versions will allow changing the currency
icon) to calculate the session cost saved.
viii. CP line calibration procedure: If the vehicle is not detected or if the vehicle is fully charged and the EVCS contactor
opens/closes, the calibration should be performed.
ix. Power calibration(0.6 - 1.4): If the displayed power value is not correct, a maximum correction factor of +/- 40% can
be applied.
x. Actual power (kW): Displays the current power value with which the EV is charged.
b. GX device: The EV Charging Station can be used:
i. As a stand alone device.
ii. As part of a larger Victron Energy system. When enabling GX device communication, the GX IP address is that of the
GX device. Modbus TCP must be enabled in the GX device (see Modbus TCP activation [17] section) itself to enable
communication.
Note that if GX communication is enabled and the IP address is not correct, the charging station will report the error
"low SoC" as it cannot get the SoC from the GX device. Make sure the GX IP address setting matches that of the GX
device.
A. Enable communication: Tick the box to enable communication with a GX device.
B. GX IP address: The IP address of your GX device.
C. Discover: Click the Discover button to search for the GX device. Select the GX device from the list that will pop
up; the GX IP address will then be entered automatically.
c. ModbusTCP Server:
EVCS ModbusTCP server. The address is the same as that of the GX device.
i. IP address whitelist state: Enable or disable the whitelist state.
Note that when the IP address whitelist state is enabled, only the devices from the IP address whitelist table below
can communicate with the EVCS.
ii. IP address whitelist table: Add IP addresses that are allowed to communicate with the EVCS.
d. Display:
i. Active backlight (%): The brightness of the displays when active.
ii. Idle backlight (%): The brightness of the displays when idle.
iii. Active timeout (s): The time after which the active display goes back to idle.
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iv. Lock charger display: Enable/disable control on the display.
v. Hide WiFi credentials: WiFi credentials are hidden.
e. Others:
i. Time zone: Choose the time zone.
ii. Device name: Change the name of the EV Charging Station, which will then also be updated in the GX device,
VictronConnect and the VRM portal.
3. Scheduler tab: The schedule required for the scheduled mode is created in this menu.
You can schedule scenes to activate automatically under certain conditions. These conditions include:
a. Start time: Start time of the schedule in hh:mm (24h time format applies)
b. End time: End time of the schedule in hh:mm (24h time format applies)
c. Current[6-32A]: Maximum charging current while the schedule is active
d. Repeat: The time interval at which the schedule is automatically executed again. Possible options:
i. Daily: Repeats daily
ii. Mon-Fri: Repeated from Monday to Friday
iii. Weekends: Repeats every weekend
iv. Custom: Choose the days of the week you want the scene to repeat
e. State: State of the scene. If disabled, the schedule for the scene will not run.
Once a scene has been created, press the Accept button and then the Save button. Note that the scenes are only active
when the charging station is in scheduled mode. A currently active scene is highlighted in green in the scheduler and marked
active. Scenes can be edited at any time. The same rules apply as described above.
Use the import and export buttons to import/export scenes in .json format.
4. Light Ring tab: Customises the ring of lights on the front of the station, around the vehicle socket. A variety of modes to
choose from, how long the mode is displayed, the brightness of the lights and their colour.
The coloured ring is to indicate at a glance what the EV Charging Station is doing: for example, when the vehicle is fully
charged, when there is a low state of charge.
Click the Save button at the bottom of the screen after any change or import/export the Light Ring settings in .json format.
5. Access tab: Change the username and password.
6. Backup & FW tab: Export or import saved settings, reset the charging station back to factory defaults and update firmware
manually.
a. FW Update: The EVCS firmware can be updated manually via the web interface or remotely via VRM: Remote firmware
update.
i. Select firmware file (*.evcsup): Press the Open button and browse to the location where the provided firmware file
is stored, then click Update. This will start the update process. After a successful update, the charging station restarts
and the main page is then displayed again. Note that all settings are retained.
b. Backup: Backup and restore all system settings from/to a .json format file.
c. Reset to factory defaults: Resetting the device to default values can be done in 2 ways:
i. From the webpage by selecting the Backup & FW menu and then press “Reset to factory defaults” or
ii. From inside the unit, by pressing the DEF button for more than 15 seconds. See image below. Note that if the DEF
button is pressed less than 15 seconds but more than 5 seconds, it will reset the password only.
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The DEF button procedure should only be performed by qualified personnel as this
process requires the EV Charging Station to be powered. Working under high voltage is
very dangerous and can be fatal if used incorrectly. Be sure to avoid touching parts in the
area marked in red.
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4.3. The main page
The main page of the web interface provides control and monitoring elements for the EV Charging Station. These are from top to
bottom:
• Charging mode switch: Change the charging mode to manual, auto or scheduled.
• Charging current slider: Adjust the charging current.
• Start/Stop button: Start or stop charging when in manual mode.
• Session statistics and an animated graphical overview to see the charging progress at a glance.
4.3.1. Charging mode switch in detail
The Charging mode switch is located on the main screen and provides three different operation modes:
•Manual mode: Enables the user to turn the vehicle charging ON and OFF manually, using the START STOP button. The
amount of current the station provides, can be changed using the Charging current slider.
•Automatic mode: The system will determine all the settings for the user. Similar to a GX device, the screen shows how the
current is flowing. In case a GX device (Cerbo GX or Color Control GX) is included in the system on the same network as the
EV Charging Station, there are a variety of settings that can be changed directly from the GX device related to either manual or
automatic mode. One can see the device, its summary as well as more advanced power graphs on the main dashboard of the
VRM Portal.
•Scheduled mode: Charge the EV at certain time intervals, for example during the night hours when grid energy is cheaper.
Note that it is only possible to switch to scheduled mode from VictronConnect or the web interface.
The manual and automatic modes ensure the best use of the charging station.
The charging mode can be changed via:
• The charger screen
• The web interface
• A GX device
• The VRM Portal
• Bluetooth and VictronConnect
The manual mode gives flexibility in choice and charges the car independently of PV production. By manually determining how
much power goes into a vehicle charge, you can make allowances for other loads in your home.
The automatic mode ensures maximum efficiency of the PV system and charges excess PV power to the EV before it is fed into
the grid.
When the EV Charging Station is connected to a Victron system and is in automatic mode, the surplus solar power can be used to
charge the vehicle instead of feeding it into the grid at a lower price.
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4.4. Networks menu
WiFi options and Bluetooth are configured via the network menu of the web interface. Available options are:
1. WiFi
a. WiFi mode: Toggles between access point and station mode.
i. Access point mode: The unit creates its own WiFi access point. This is either for setting up the unit or in the absence
of a separate WiFi network including a GX device. SSID, password, IP address and Netmask are configurable.
ii. Station mode : Connects the device to a WiFi network that includes other Victron devices like a GX device or VRM.
To do this:
A. Change the WiFi mode from AP to Station.
B. Click the Scan button to manually search for other WiFi networks or manually add a known AP by clicking the Add
button. Note the WiFi standards: 802.11 b/g/n (2.4Ghz only).
C. Tick the network you wish to connect to and then click Apply.
D. In the Password box enter the external WiFi password and click Next.
E. In case you need a static IP rather then DHCP, change the IP mode button to Manual and fill in the static IP
address, Mask, Gateway and DNS.
F. Click Save. Note that when Station mode is enabled, a WiFi strength indicator appears at the top of the web page.
iii. Scan period: If there is only one network to connect to (e.g. a router), the scan period can be set to 0 to
avoid unnecessary scanning during an existing connection. If the EVCS connects to more than one network, it is
recommended to leave it at the default (60). Note that this is about background network scanning. This parameter has
no effect on the manual scan button.
iv. RSSI threshold: An RSSI threshold can be applied to background scanning.
2. Bluetooth
Bluetooth establishes a direct wireless connection between a mobile device and the EV Charging Station to control and
monitor the EVCS via VictronConnect. The distance is usually a few meters indoors.
Note that Bluetooth is disabled on devices with firmware version 1.23 or earlier and must be manually enabled before
VictronConnect can be used. The default pairing code for this is 000000. Devices shipped with firmware version 1.24 and
higher have Bluetooth enabled by default. The pairing code for this is located inside the housing and is unique.
The pairing code can be changed via VictronConnect. A factory reset resets the pairing code to factory defaults.
To enable, disable or unpair Bluetooth via the network menu, the following options are available:
a. State: Enables or disables Bluetooth functionality. A change requires pressing the Save button to apply the new status.
b. Unpair all devices: Click to unpair the EVCS from your mobile device(s). Note that this will also restart the charging
station and you will still need to remove the pairing from your mobile device's Bluetooth menu.
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5. GX device setup, configuration and operation
5.1. Modbus TCP activation
The EV Charging Station communicates with the GX device via Modbus TCP. This must first be activated in the GX device and is
a mandatory step.
• In the GX device go to Settings → Services → Modbus TCP and enable Modbus TCP.
5.2. Setup menu and options
As soon as Modbus TCP has been activated, the EVCS appears in the device list and displays the current mode and charging
state.
Highlight the EVCS then press spacebar or cursor right to enter the next menu and at the setup menu item press spacebar again
to enter the setup menu. See the EV Charging Station setup [12] and the Description [2] chapter for the meaning of the available
options.
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GX device setup, configuration and
operation

5.3. Overview and device menu
The overview menu provides a button to activate (start) charging in manual mode and the following status information:
•Actual charging current: The charging current in A
•Total power: Total power of all phases
•L1..L3: Power of each individual phase
•Charging time: The charging time per session
•Charged energy: Charged energy per session
If you scroll further down the menu, you will see the Setup and Device menu. See the Setup menu and options [17] chapter for
details.
The last menu item is the Device menu, which provides additional device information such as the connection type, product ID,
VRM instance, firmware version and serial number. It is also possible to assign a custom name to the EVCS.
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GX device setup, configuration and
operation