ViewSonic Moderro NMP012 User manual

Moderro NMP012
User Guide

Thank you for choosing ViewSonic
As a world leading provider of visual solutions, ViewSonic is dedicated to
exceeding the world’s expectations for technological evolution, innovation,
and simplicity. At ViewSonic, we believe that our products have the
potential to make a positive impact in the world, and we are confident that
the ViewSonic product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic !

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Contents
1. Introduction
1.1 Scope ........................................................................................ 1
1.2 Terminology ............................................................................... 1
1.3 Overview of Moderro VideoWall Solution .................................. 1
1.4 Workflow.................................................................................... 3
2. Setting Up the Video Wall
2.1 Connecting the Hardware.......................................................... 4
2.2 Downloading, Installing and Launching the VideoWall
Application on Windows ....................................................... 4
2.2.1 Create an Account on Cloud Portal.................................................4
2.2.2 Log in and Download the VideoWall Application from the Cloud ....5
2.2.3 Install and launch the VideoWall Application...................................6
2.3 Creating Video Wall and Adding Devices .................................. 7
2.4 Discovering and Adding Device................................................. 8
2.5 Adding Device Manually ............................................................ 9
3. Configuring Device
3.1 Identify Device ......................................................................... 10
3.2 Rename Device ....................................................................... 11
3.3 Manage Storage ...................................................................... 11
3.4 Unregister Device .................................................................... 12
3.5 Reset to Defaults ..................................................................... 12
3.6 Reboot Device ......................................................................... 12
3.7 Manage Network and Time...................................................... 13
3.7.1 NTP (Network Time Protocol) .......................................................14
3.7.2 PTP (Precision Time Protocol) ......................................................15
3.7.3 Time zone .....................................................................................15
3.8 AV Output ................................................................................ 16
3.8.1 Brightness, Contrast, Saturation ...................................................16
3.8.2 Volume ..........................................................................................16
3.8.3 Audio Output .................................................................................16
3.9 Manage Display....................................................................... 17
3.9.1 HDMI Connection..........................................................................18
3.9.2 EDID (Extended Display Identification Data) ................................18
3.9.3 CEC ..............................................................................................18
3.9.4 RS-232..........................................................................................18
3.10 Upgrade Device Individually .................................................... 19

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4 Configuring Video Wall
4.1 Identify All Devices in Video Wall............................................. 20
4.2 Reboot All Devices in Video Wall............................................. 20
4.3 Delete Video Wall .................................................................... 21
4.4 Upgrade All Devices in the Wall at Once ................................. 21
5 Video Wall Composition
5.1 Change the Measurement Units.............................................. 22
5.2 Display Profiles........................................................................ 22
5.3 Grid Layout Mode .................................................................... 23
5.4 Artistic Layout Mode ................................................................ 26
6 Selecting and Configuring Content
6.1 Video File................................................................................. 29
6.2 Slideshow ................................................................................ 30
6.2.1 Slideshow Parameters ..................................................................31
6.3 YouTube and Vimeo ................................................................ 33
7 Configuring and Building
Compatible Video
7.1 Transcoder Settings................................................................. 36
7.1.1 Video Scaling ................................................................................36
7.1.2 Media Compatibility Mode.............................................................36
7.1.3 Transcoding Mode ........................................................................38
7.2 Save Built Content to Local Storage........................................ 39
8 Publishing Generated Video to
Device
9 Playing Back Video
9.1 Play Published Content ........................................................... 42
9.1.1 Start Video at Specified Time .......................................................42
9.2 Delete Asset from All Devices in the Wall ................................ 43
9.3 Play Multicast Stream.............................................................. 43
9.4 Wall View and Proof of Play .................................................... 44
10 Monitoring and Controlling from the Cloud Portal

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10.1 Moving Video Wall to Cloud Portal .......................................... 45
10.2 Monitoring from Cloud ............................................................. 45
10.3 Controlling from Cloud............................................................. 45
11 Device and Video Wall Status
12 Preferences
13 Upgrading VideoWall Manager
14. Other Information
Customer Support ............................................................................ 50

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1. Introduction
This chapter explains the scope of the user guide and provides an overview of the
Moderro VideoWall solution.
1.1 Scope
The document describes how to install, configure and operate Moderro
VideoWall Manager 2.0.24 with the Moderro Xpack Media Player and covers
the basics of VideoWall Management Service on the cloud.
1.2 Terminology
The following terms are used interchangeably in this user guide. They all refer
to Moderro video wall controller.
• Moderro Xpack Media Player
• Device
• Player
The following terms are used interchangeably in this user guide.
• Display
• Screen
1.3 Overview of Moderro VideoWall Solution
The Moderro VideoWall solution allows any organization to create stunning
video walls simply and affordably. Driven by Moderro Xpack Media Player and
managed by Moderro VideoWall Manager, the Moderro VideoWall solution
delivers high-impact digital messaging in almost any imaginable layout.
Infinitely Scalable
As this solution supports a virtually unlimited number of displays and Xpack
Media Players, there’s no limitation in the size of the video wall. Video can
be played in HD quality across multiple displays, while maintaining the video
aspect ratio, or stretched to fit the video wall. Each display can play a video
up to HD resolution. As more displays are added, the total display resolution
increases indefinitely.
Extremely Flexible
You can mix and match any brand, physical size, resolution or aspect ratio
of displays in the video wall. You can move and place each display at any
position at any angle. The video wall accepts almost any video and image file
type and resolution, including YouTube and Vimeo videos, as input sources
and transcodes them to a compatible format, if necessary, before publishing
them to the players. Real time feed is supported via UDP multicast stream.

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Highly-Efficient Cloud Based Service
Xpack Media Players and video walls can be monitored and managed with
our cloud-based service from a computer, anywhere, at any time. You can see
the content being played on each video wall by checking the screenshots sent
from each player. Status reports and detailed information about the player and
video wall are available for better monitoring.
Simple and Easy Installation and Operation
The setup of the Moderro VideoWall solution is easy. Utilizing existing LAN
infrastructure, without a dedicated central server, simply connect all system
components as shown below. Each Xpack media player is attached to a
display via HDMI cables and to a PoE network switch via an Ethernet cable.
Then install and launch Moderro VideoWall Manager on the PC in the same
subnet as the video wall players.

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1.4 Workow
Here is the workflow that describes the most common steps you would take to
play video on your video wall.
Video File
- If the video stream is not compatible, the VideoWall Manager will split and
separately re-encode streams, and then transfer the cropped portions of
the video to each device.
- If the video stream is compatible and the Media Compatibility Mode in the
Build section is set to “Faster build”, the VideoWall Manager will transfer
the entire video without re-encode to every device on the video wall and
then have each device output only the appropriate cropped portion of the
content.
Multicast
- All devices receive the entire image, and then each device outputs only the
appropriate cropped portion of the content.

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2. Setting Up the Video Wall
This chapter explains how to set up the equipment and start the video wall
application.
2.1 Connecting the Hardware
Refer to the Quick User Guide for the Moderro Xpack Media Player for easy
hardware installation instructions.
2.2 Downloading, Installing and Launching the VideoWall
Application on Windows
Refer to the Quick User Guide for the Moderro Xpack Media Player for easy
hardware ins
2.2.1 Create an Account on Cloud Portal
1. On your computer, open a browser and go to https://videowall.moderro.com. If
you receive a security warning, click to proceed to the website.
2. Click Sign Up on the top menu.
3. Enter your email address, username, and password.

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4. Click Sign Up.
5. A verification email will be sent to your email address.
6. Click the link in the email to activate your account.
2.2.2 Log in and Download the VideoWall Application from the Cloud
You must first login to download the VideoWall Manager.
1. Navigate to https://videowall.moderro.com.
2. Click Log In on the top menu.
3. Enter your username and password and click Log In.
4. Click Windows to download the Windows version of the VideoWall application.
5. Depending on your browser and download settings, the browser may prompt you
to save the downloaded file.
6. To save the file for later installation, click Save. Choose the folder location and
save the file to your local system.

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2.2.3 Install and launch the VideoWall Application
1. Double click on the saved *.exe file to start the installation process.
2. When Open File – Security Warning appears, click the Run button to run the
software.
3. When the warning Do you want to allow this app from an unknown publisher to
make changes to your device pops up, click Yes.
4. Select the language to use during the installation. Click OK.
5. Select Destination Location and click Next.
6. Select Start Menu Folder.
7. Check or uncheck Don’t create a Start Menu folder option. Click Next.
8. Select Additional Tasks. Check or uncheck Create a desktop shortcut option.
Click Next.
9. Click Install to start installing the VideoWall application. If C++ runtime package
is not installed, Visual C++ 2013 64-Bit Redistributable will be listed for Download
and Install dependencies.
10. If C++ runtime package is not installed, the dialog box appears. Click Yes to
download and install C++ runtime package.
11. Click Finish to exit the installer. If Launch VideoWall option is checked, the
application launches.

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2.3 Creating Video Wall and Adding Devices
1. Click New VideoWall button on the bottom of the Walls and Devices pane.
2. Enter the name of the wall.
3. Click Add.
4. Add Devices to Wall window appears.
If there are no unmanaged devices in the application:
1. Click Discover… button in the Add Devices to Wall window.
2. Discovered devices are listed under Discovered Devices. The grayed-out
devices are the devices managed by the cloud and can’t be added.
3. Select the devices you want to add from the Discovered Devices list and click
Add Selected Devices.
4. Added devices appear under Walls and Devices pane and Add Devices to Wall
window.
Select the devices you want to add to the wall from the Add Devices to Wall window
and click Add Devices.

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2.4 Discovering and Adding Device
Devices can be discovered and added to the application first, and then add them to
the videowall later.
1. Click Discover Devices button on the top of the Walls and Devices pane to
discover all devices in the same network. The grayed-out devices are the devices
managed by the cloud and can’t be added.
2. Select the devices you want to add from the Discovered Devices list and click
Add Selected Devices.
3. Added devices appear in Walls and Devices pane.

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2.5 Adding Device Manually
1. Click Discover Devices button to discover all devices in the same network.
2. Click Add Device Manually.
3. Enter IP address and give a name to the device.
4. Click Add.
5. Added device appears under Walls and Devices.
6. To close the Discover Devices window, click Cancel.

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3. ConguringDevice
This chapter explains how to configure the Xpack Media Player settings.
The area surrounded by a red box is called the Walls and Devices pane.
3.1 Identify Device
1. Select the device from the Walls and Devices pane.
2. Click the Identify button from the Device Control pane to display the following
information about the device on the screen.
• Date
• Name
• IP
• Uptime
• Product
• Version
• Build
• NTP
• PTP Mode/Source

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3.2 Rename Device
1. To rename the device, select the device from the Walls and Devices pane.
2. Click Rename button in the General tab.
3. Enter a new device name and click OK.
Note: The name of the device should not exceed 30 characters and only allows
alphanumeric characters and spaces.
3.3 Manage Storage
This section describes how to delete assets from each device. An asset is a
collection of video files and can be thought of as a playlist. To delete the same asset
from all devices in the same video wall, refer to section 9.2 “Delete Asset from All
Devices in the Wall”.
To delete specific assets from device storage:
1. Select the device from the Walls and Devices pane.
2. Click Manage Storage… button in General tab.
3. Select assets you want to delete from device storage.
4. Click Delete Selected. A confirmation dialog appears.
5. Click OK.
Note: Delete is unrecoverable.
To erase all assets from device storage:
1. Select the device from the Walls and Devices pane.
2. Click Manage Storage… button in General tab.
3. Click Erase All Data. A confirmation dialog appears.
4. Click OK.
To format the disk storage:
1. Select the device from the Walls and Devices pane.
2. Click Manage Storage… button in the General tab.
3. Click Format Storage to delete all data from storage and format the disk with
ext3 file system. A confirmation dialog appears.
4. Click OK.
5. All buttons except Reload and Close become inactive. A message which
shows format in progress (Formatting) is displayed. Formatting will continue in
background when you click Close while the formatting is in progress.
6. When the format is complete, all buttons except Delete Selected become active
again.

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3.4 Unregister Device
When the device in the video wall is unregistered, any active playback on the device
will be stopped. When a device that’s managed by the Cloud is unregistered, any
active playback on the device will be stopped and the device’s cloud-enable property
becomes false.
There are two ways to unregister a device from the application.
Method 1:
1. Select the device from the Walls and Devices pane.
2. Click Unregister button in the General tab. A confirmation dialog appears.
3. Click Unregister.
Method 2:
1. 1. Right click on the device in Walls and Devices pane.
2. 2. Click Unregister. A confirmation dialog appears.
3. 3. Click Unregister.
3.5 Reset to Defaults
The device properties can be reset to defaults at any time. All device properties will
be reset to defaults. Only the device properties get reset.
1. Select the device from the Walls and Devices pane.
2. Click the General tab.
3. Click Reset to Defaults. A confirmation dialog appears.
4. Click OK.
3.6 Reboot Device
To reboot a device, follow these steps.
1. Select the device from the Walls and Devices pane.
2. Click Reboot from the Device Control pane. A confirmation dialog appears.
3. Click Reboot.
4. Click OK to close the information dialog that states The device will now reboot.

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3.7 Manage Network and Time
Since the device doesn’t have a real-time clock that keeps track of the current time, it
needs to get current time from an external source.
The Network Time Protocol (NTP) is used to synchronize the time of a device to NTP
server time.
The Precision Time Protocol (PTP) is a protocol used to synchronize slave clocks
to a master clock to ensure that event timestamps in all devices use the same time
base.
We recommend users setup devices as follows.
- Set NTP Enable on one device and set it as a PTP master.
- Set all other devices in the same network as PTP slave and disable NTP.
Note: If NTP is enabled in the device, but the NTP server is not reachable, the time
will failover to Jan 01, 2000 (UTC).
Note: If the device could not get time during boot up, the device sets the time to Jan
01, 1970 (UTC).
By synchronizing the time accurately between devices, we can synchronize the
video playback.

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3.7.1 NTP (Network Time Protocol)
Enable NTP:
When NTP is enabled, the device will get time from the NTP server. Every 5 minutes,
the device synchronizes with the server. When a change in the configuration is
made, it requires a reboot to take effect.
1. Select the device from the Walls and Devices pane.
2. Click the Network tab.
3. Check NTP Enabled to enable NTP.
Configure NTP Server:
1. Select the device from the Walls and Devices pane.
2. Click the Network tab.
3. Click Edit. Edit window appears.
4. Enter NTP server per line and click OK.
Disable NTP:
By default, NTP is disabled.
1. Select the device from the Walls and Devices pane.
2. Click the Network tab.
3. Uncheck NTP Enabled to disable NTP.

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3.7.2 PTP (Precision Time Protocol)
After a configuration change, reboot the player to take effect.
1. Select the device from the Walls and Devices pane.
2. Click the Network tab.
3. Click on the PTP drop down list and select the mode.
PTP Master: Device will act as PTP master. Make sure only one PTP master
exists in the same subnet. If there are more than one PTP master running in the
same subnet, PTP slave devices may not synchronize correctly.
PTP Slave: Device will act as PTP slave and synchronize time to PTP master.
PTP Disable: Default value. Does not use PTP.
3.7.3 Time zone
The default time zone of the device is UTC (Coordinated Universal Time). If you want
to change that, follow the steps below.
1. Select the device from the Walls and Devices pane.
2. Click the Network tab.
3. Click on the Time Zone drop down list.
4. Choose a city that’s in the same time zone as the device.