vollara AIR & SURFACEPRO User manual

AIR &SURFACEPRO
READ MANUAL CAREFULLY FOR PROPER USE AND OPERATION.
PORTABLE AIR PURIFICATION SYSTEM
x2
Creating Nature’s Purity Indoors.
2017 Space Technology
Hall of Fame Inductee
Nature’s Healthy Ions

2
CONTENTS
Introduction ...............................................2
Specifications..............................................2
Important Safety Instructions ...............................3
Your New Vollara Air & Surface Pro...........................4
Inspection & Installation ....................................4
Unit Features...............................................4
Operation..................................................5
Placement of Unit ..........................................5
Settings & Adjustments .....................................6
LCD Display................................................6
Maintenance Reminders ....................................7
General Maintenance .......................................7
Optional HEPA Filter Sheet ................................. 8
Removing the Filter Assembly ...............................9
Removing the ActivePure® Cell .............................10
Installing the ActivePure® Cell ..............................10
Troubleshooting ...........................................11
Replacement Parts ........................................12
Warranty Information ......................................13
SPECIFICATIONS
Electrical:
• 100 ~ 240 VAC 50/60 Hz External Power Supply
• 43 watts maximum power consumption
• Positive and Negative ion generation
Size:
• Dimensions:
11.75” high x 9.5” wide x 10” deep
• Weight: 7.6 pounds
Coverage:
• Covers a range of 500 sq. ft. (42m2) to 3,000 sq. ft. (279 m2)**
** Depends on variables such as severity and frequency of pollution, humidity, and
temperature.
Warranty:
• Three (3) year limited warranty
GENERAL INFORMATION
If you have any questions concerning this, or any Vollara product, contact your Vollara
Independent Business Owner or Vollara Customer Service at 800.989.2299.
PRODUCT OVERVIEW
Congratulations, you have purchased one of the most effective, technologically advanced air purifiers available. Your new Vollara Air & Surface
Pro is designed to provide years of trouble-free, low maintenance operation. Be sure to read and follow all service procedures outlined in this
owner’s manual, and use only genuine Vollara replacement parts available from your Vollara Independent Business Owner.
FILL IN AND SAVE
Please record the name and phone number of your Vollara Independent Business Owner:
Name ______________________________________________________________________________________________________________________
Phone ______________________________________________________________________________________________________________________
Serial # _____________________________________________________________________________________________________________________

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IMPORTANT SAFETY INSTRUCTIONS
CAUTION: Do not operate unit near heat sources, open flame, or combustible vapors or gases.
CAUTION: • Allow your Vollara Air & Surface Pro to warm to room temperature before operating; damage may result from
turning on a cold unit
SAVE THESE INSTRUCTIONS
Read this manual in its entirety before using your Vollara Air & Surface Pro
• NEVER locate air cleaner where it may fall into a bathtub or other water container; to protect against electrical hazards, DO NOT
immerse in water or other liquids
• DO NOT touch the control panel or plug with a wet hand
• DO NOT run cord under carpeting; DO NOT cover cord with throw rugs, runners, or similar coverings; arrange cord away from
traffic area and where it will not be tripped over
• DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or
damage the air cleaner
• To prevent a possible fire, DO NOT block the air intakes or exhaust in any manner; DO NOT use on soft surfaces, like a bed, where
openings may become blocked
• To avoid fire or shock hazard, plug the unit directly into an electrical outlet
• To disconnect air cleaner, turn controls to OFF, then remove plug from outlet; pull firmly on the plug, DO NOT unplug by pulling
on the cord
• Always unplug the unit before moving or cleaning, or whenever the air cleaner is not in use
• DO NOT use outdoors or on wet surfaces
• DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit, doing so will void your warranty
• Connect to properly grounded outlets only
• To reduce the risk of electrical shock, do not change the plug in any way; do not use adaptors
WARNING: • When using electrical appliances, basic precautions should always be followed to reduce risk of fire, electric shock,
and injury to persons, including the following:
• Eye damage may result from directly viewing the light produced by the lamp used in this product; always turn off &
unplug unit before removing filters or bulbs
• Do not operate this unit without the Filter Assembly AND back cover installed
• Disconnect power cord before servicing

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• Removes airborne and surface contaminants like mold, bacteria, fungi and viruses
• Includes our exclusive patented ActivePure® Technology (#9.867.897)
• Reduces odors, smoke and tobacco smells
• Improves the quality of indoor air and surfaces, up to 3,000 sq. ft. (279 m2)
• Safe for human, pets and plants when used as directed
• New patent pending cell design
• Customizable to your environment, using the controls on the front of the unit
• Maintenance Reminders alert you when normal maintenance needs to be performed or service is required
1. Remove protective packaging
2. Remove unit from shipping carton
3. Remove all protective materials
4. Check for shipping damage and loose or broken parts
5. Read Owner’s Manual thoroughly prior to installation
6. Determine placement location for the unit (See “Placement of Unit” on page 5)
7. Insert the Power Supply Plug into the power receptacle on the rear of the unit. Plug the appropriate cord into the Power Supply and into
a working electrical outlet
8. Using the Power button, turn the unit ON
YOUR NEW VOLLARA AIR & SURFACE PRO
INSPECTION & INSTALLATION
UNIT FEATURES
• Exclusive ActivePure® Technology
• Positive and Negative Multipoint and RF Ion Generation
• Five Speed Fan
• LCD Display
• Maintenance Reminders
• Replaceable ActivePure® Cells
• Removable Rear Grill
• Universal Power Supply with cords

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1. Adjust the fan speed to your preference, keeping in mind that higher fan speeds will give better results.
2. Using the A·PURE/A·PURE x2 button, set the unit to A·PURE, for typical use, or A·PURE x2, for increased smoke and odor control.
Suggested locations listed in the order of preference:
1. Nearest the source of the worst pollution.
2. Near a cold-air return to thoroughly circulate the benefits of your Vollara Air & Surface Pro
throughout the area.
3. In the area most heavily used to achieve maximum benefit.
NOTE: The rear of the unit should always have at least one inch of open area to allow
unrestricted airflow.
OPERATION
PLACEMENT OF UNIT
x2
x2
x2
Fan Speed
ActivePure®
Setting
Fan Setting
CAUTION: To prevent injury, be sure the power cord is not accessible to small children.
A·PURE MODE: The unit’s display shows the fan speed (low to high)
and A·PURE to indicate that the ActivePure® Cell and ionization are both
functioning normally.
A·PURE x2 MODE: A·PURE x2 lights up, indicates that (2) ActivePure®
Cells and ionization are both functioning normally.
ION MODE: Ion lights up, indicates only ionization is functioning.
POWER OUTAGES: Memory before power off settings.

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If a maintenance reminder or a service reminder appears, the
backlight will brighten and constantly flash until the Reminder
Reset button is pressed or the service problem is corrected.
The Vollara Air & Surface Pro can be turned on or off, and adjusted, using the control panel on the front of the unit.
NOTE: If you are operating your central heating and air conditioning fan or other ventilation system continuously, set the coverage up to
the total ventilated indoor area. Otherwise, set the coverage up to the size of the room.
The LCD Screen is used to display all current settings (see page 5)
as well as any maintenance reminders.
SETTINGS & ADJUSTMENTS
LCD DISPLAY
POWER (stand by)
Turns the unit ON and OFF.
FAN UP/FAN DOWN
Adjusts the five speed fan.
A·PURE/A·PURE x2
Toggles the unit between A·PURE Mode (ActivePure® and Ionization) and A·PURE x2 Mode (ActivePure® Cells and Ionization.
REMINDER RESET
Clears the maintenance reminders after performing routine maintenance.
x2
x2
Power ON/OFF
Reminder Reset Fan UP
Fan DOWN A·PURE /
A·PURE x2
Modes (A·PURE / A·PURE x2
Fan Speed
(5 Levels)
Replace
Screen Anion Operation
Flicker: Replace ActivePure® Cell
Red Light: ActivePure® Cell Malfunction

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CAUTION: Unplug the unit before performing any maintenance procedures.
When maintenance is required, the Display Screen will brighten and flash and the maintenance reminder will appear.
MAINTENANCE REMINDERS
GENERAL MAINTENANCE
Periodic maintenance is required to ensure that your Vollara Air & Surface Pro operates properly. The unit will display a PERFORM
CLEANING reminder when it's time to perform regular maintenance. If you are operating your unit in a severely polluted environment,
cleaning of the unit, ActivePure® Cell, and Filter Assembly should be done more frequently. Shown here are basic procedures that should be
carried out to keep your unit running at top performance.
For optimal performance, and to prevent damage not covered by your warranty, install the Optional HEPA Filter. Failure to perform routine
maintenance could adversely affect the proper function of the unit or cause it to fail prematurely.
NOTE: If a unit is returned for repair, and it is determined that neglect of the unit or unauthorized tampering with any mechanical or
electronic component of the unit caused the failure, VolIara reserves the right to void the product warranty. This will require the
owner to pay for any required repairs.
CLEANING THE CASE
Wipe the unit with a soft cloth dampened (not wet) with water. Do not use chemicals or solvents. Vacuum the Top and Rear Grills
periodically to remove any lint buildup.
REPLACE RCI CELL
The ActivePure® Cell is no longer working correctly.
• Replace the ActivePure® Cell (replacement cells are available from your local VolIara Independent Business Owner)
NOTE: The ActivePure® Cell should be replaced every two (2) years, even if the unit does not display this message.
PERFORM CLEANING
(approx. every 30 days)
• Clean the Filter Assembly (see page 8)
• Vacuum the ActivePure® Cells
• Vacuum Top and Rear Grill Openings
NOTE: Be sure to press the Reminder Reset button to clear the reminder following regular maintenance (see below).
RESETTING THE REMINDERS
The reminder you need to reset is the PERFORM CLEANING and PERFORM RCI CELL reminder (after performing maintenance, press the
Reset button and the screen will stop flashing to let you know the reminder has been cleared). All the other service reminders will clear
automatically once the unit has been turned off and back on and the problem has been corrected.

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CLEANING THE ACTIVEPURE® CELLS
Remove the ActivePure® Cells and carefully vacuum accumulated lint Do not wash the ActivePure® Cells. Damage from water may result.
FILTER ASSEMBLY CLEANING
1. When visibly dirty, simply remove the rear Filter Assembly from the unit (see pages 7 - 8), and with a hand-held vacuum, remove the
heavy particulate. This method will extend the life of the Filter Assembly.
2. If the Filter Assembly can’t be cleaned by vacuuming, replace the Filter Assembly.
FILTER ASSEMBLY REPLACEMENT
Contact your Vollara Independent Business Owner for replacement filters. See pages 8 - 9 for removal and installation instructions.
CHANGING THE ACTIVEPURE® CELL
The ActivePure® Cell (RCI) should be replaced when REPLACE RCI CELL appears on the display, or twelve (12) months when used
continuously or two (2) years if used less than 12 hours a day, whichever comes first. To change the ActivePure® Cell, follow the
instructions on page 10.
GENERAL MAINTENANCE CONTINUED
WARNING: Unplug the unit before performing any maintenance procedures.
UNINSTALLING THE OPTIONAL HEPA FILTER SHEET
WARNING: Unplug the unit before performing any maintenance procedures.
The Optional HEPA Filter Sheet is designed specifically for areas with tobacco smoke, multiple pets, or anywhere excessive levels of
contamination are in the air.
• Protects your air purifier from indoor contaminants, which may shorten the life of your product
• Reduces monthly maintenance and cleaning time up to 90%
• Helps reduce odors
• Great in kitchen environments
• Helps reduce VOC’s and other contaminants
NOTE: Removing the optional HEPA filter sheet will increase the airflow of the unit.

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REMOVING THE FILTER ASSEMBLY
UNINSTALLING THE OPTIONAL HEPA FILTER SHEET CONTINUED
1. Unplug unit. 2. Press the top of the back cover
to release the back panel.
3. Lift up to remove the
back panel.
4. Press the tab down release
the Filter Assembly.
5. Lift the Filter Assembly up
and out to remove.
WARNING: Unplug the unit before performing any maintenance procedures.
WARNING: Do not operate the Vollara Air & Surface Pro without the Filter Assembly and back cover properly installed.
3. Replace the back
cover by inserting the
bottom in first and
snapping into place.
2. Replace the Filter Assembly,
inserting the bottom of the
Filter Assembly first.
Remove the Filter Assembly (see
below).
1a.
Remove the HEPA Filter Sheet on
top of the Prefilter.
1b.

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REMOVING THE ACTIVEPURE® CELLS
INSTALLING THE ACTIVEPURE® CELLS
NOTE: Use genuine VolIara replacement parts only. Parts from anyone other than VolIara may damage your unit and void your warranty.
1. Unlock the
ActivePure® Cell
connector by pressing
on the connector’s
locking tabs.
2. Pull the connector
straight out to unplug.
3. Remove two (2)
thumbscrews.
4. Slide the
ActivePure®
Cell down and
out of unit.
1. Slide the ActivePure® Cell
up and into the unit. Be
sure the back lip of the
ActivePure® Cell engages
the two slotted protrusions
at the rear of the unit, and
that the angle brackets
and studs are correctly
aligned.
2. Insert the two
thumbscrews and
tighten. Insert the
ActivePure® Cell
connector into the plug
at the rear of the unit.
3. Press the
connector firmly
until the two tabs
lock into place.
4. Replace the Filter
Assembly, inserting
the bottom of the
Filter Assembly first.
5. Replace the back
cover by inserting
the bottom in and
snapping into
place.
CAUTION: Do not look directly at the glowing lamp. Prolonged exposure, even to reflected UV light, can cause eye damage
according to the American Conference of Governmental Industrial Hygienists (ACGIH) Standards.
WARNING:
WARNING:
• Unplug the unit before performing any maintenance procedures
• Do not operate the Vollara Air & Surface Pro without the Filter Assembly and back cover properly installed
• Unplug the unit before performing any maintenance procedures
• Do not operate the Vollara Air & Surface Pro without the Filter Assembly and back cover properly installed