vollara FRESHAIR BOX User manual

READ MANUAL CAREFULLY FOR PROPER USE AND OPTIMAL OPERATION.
PORTABLE ELECTRONIC PURIFIER

2
PRODUCT OVERVIEW
Congratulations on your purchase! Your new Vollara®FreshAir Mobile is designed to provide years of trouble-free, low
maintenance operation. Be sure to read and follow all service procedures outlined in this owner’s manual, and use only genuine
Vollara replacement parts.
If you have any questions concerning this, or any Vollara product, contact your
Vollara Independent Business Owner or Customer Service at 800.989.2299 or email
[e-mail]
CONTENTS
Product Overview . . . . . . . . . . . . . . . . . . . 2
Specifications . . . . . . . . . . . . . . . . . . . . . 2
Storage & Disposal . . . . . . . . . . . . . . . . . . .2
Important Safety Instructions . . . . . . . . . . . . . 3
For Canadian Customers Only . . . . . . . . . . . . . 4
Parts & Accessories . . . . . . . . . . . . . . . . . . 5
Operation . . . . . . . . . . . . . . . . . . . . . . . 6
Mounting the Base . . . . . . . . . . . . . . . . . . . 7
Adjusting the Wire Stand . . . . . . . . . . . . . . . . 7
Wire Stand Positions . . . . . . . . . . . . . . . . . . 8
12 Volt DC Car Adapter . . . . . . . . . . . . . . . . . 8
Power Adapters . . . . . . . . . . . . . . . . . . . . 9
Portability . . . . . . . . . . . . . . . . . . . . . . 10
Cleaning the Unit. . . . . . . . . . . . . . . . . . . 10
Troubleshooting . . . . . . . . . . . . . . . . . . . 11
Replacement Parts & Service . . . . . . . . . . . . . 12
Warranty Information . . . . . . . . . . . . . . . . 13
FCC Declaration & Responsible Party . . . . . . . . . 14
GENERAL INFORMATION
Vollara, LLC reserves the right to change or
modify any specification without notice.
SPECIFICATIONS
Vollara FreshAir Mobile
• Model Number: A1018D
• Sales Number: 9940059
Technology:
• ActivePure®
Electrical:
• 12VDC or 110 - 240 VAC
• 50/60Hz with adapter
• Power Usage: 12 Volts, 10.7 Watts Max
• Conforms to UL STD 867
Mechanical:
• Fuse: 2 Amp Buss type (12VDC adapter only)
• 3 Speed Fan
Weight & Dimensions:
• 8 ounces (0.23 kg)
• 3.625” W x 6” H x 1.0” D (9.21cm x 15.25cm x 2.54cm)
(w/o base)
Operating Temperature:
• 45°F – 100°F (7°C – 38°C)
Recommended Maximum Coverage
in a Contiguous Space1:
• Up to 50 sq. ft. (4.6m²) for single occupant use.
Not for use in medical or health care environments.
*Dependent on occupancy of the space
Warranty:
• Limited 1 year warranty
1. Assumes 8 foot ceilings. Solutions should be customized based upon a variety of factors
including HVAC system capabilities and settings, air flows taking into account walls, air
pressure, and doors, ambient air temperatures and humidities, variable density, known
VOC concentrations, and other layers of protection.
FILL IN AND SAVE
Record information regarding your new Vollara FreshAir
Mobile here. Retain for future reference.
Model No.
Serial No.
Date of Purchase
Vollara Independent Business Owner:
Name
Phone No.
Address
STORAGE AND DISPOSAL
Do not dispose of this product as household waste.
Electrical waste and electronic products should be
appropriately recycled as required by practices
established by your local authority.

3
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Read this manual in its entirety before using your Vollara FreshAir Mobile
• Keep out of the reach of children
• Disconnect power cord before servicing
• DO NOT immerse in water or other liquids
• DO NOT touch the control panel or plug with a wet hand
• DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock
or fire, or damage the air cleaner
• To prevent a possible fire, DO NOT block the air intakes or exhaust in any manner; DO NOT use on soft surfaces, where
openings may become blocked
• To disconnect air cleaner, turn controls to OFF, then remove plug from outlet; pull firmly on the plug, DO NOT unplug by
pulling on the cord
• Always unplug the unit before moving or cleaning, or whenever the air cleaner is not in use
• DO NOT use outdoors or on wet surfaces
• DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit, doing so will void your warranty
• Connect to properly grounded outlets only
• To reduce the risk of electrical shock, do not change the plug in any way
• The unit must be disconnected from its power source before servicing, and should not have the
power reconnected unless the case is correctly and completely reassembled.
• Use O3Boost in accordance with directions found in this manual only.
• Not for use on 12 volt positive ground or 24 volt vehicles. Doing so may damage the product
• UV Lamp in operation
• Do not operate the Vollara®FreshAir Mobile unless the case is completely
and correctly assembled. Failure to comply may result in serious eye damage
• Do not operate unit near heat sources, open flame, or combustible vapors or gases.
CAUTION
WARNING

4
FOR CANADIAN CUSTOMERS ONLY
VOLLARA®FRESHAIR MOBILE
Sales No. : 9940059
This UV device helps reduce the spread of viruses in the air.
Keep out of the reach of children
Please read the label and owner's manual before using: www.vollara.com/manuals
PRECAUTIONS:
WARNING: UV radiation emitted from this device. Unintended use of the device, or damage to the housing, may result in
exposure to ultraviolet radiation. Ultraviolet radiation may cause eye and skin irritation. Avoid exposing eyes and skin to
ultraviolet radiation.
FIRST AID INSTRUCTIONS: Please contact your healthcare provider in the event of injury caused by this device.
DIRECTIONS FOR USE:
Plug the cord into a working electrical outlet, leaving at least one inch of open area to allow for airflow. Please see owner's
manual for detailed instructions on using, handling, storing and disposing of the device, and procedures to mitigate any
associated risks.
The use of this device is a supplement to and not a substitute for standard infection control practices; users must continue to
follow all current infection control practices, including those related to the cleaning and disinfection of environmental surfaces.
FOR INQUIRIES CONTACT:
AERUS CANADA, INC.
Laird Business Park
3480 Laird Road, Units 2–5
Mississauga, Ontario, Canada, L5L 5Y4
W. Parrell, Manager
[phone]
[email protected]
Aerus Canada, Inc. is aliated with Vollara, LLC
1300 Valley Drive, Bristol, Virginia 24201

5
PARTS & ACCESSORIES
A. Wire Stand (9950153)
B. Base (9950154)
C. Knob/Clamp Pack (2) (9950155)
D. 12 Volt DC Adapter (9950157)
E. 2.0 AMP Fuse (9950162)
F. AC ADAPTER (9950158)
G. ActivePure® Bulb Assembly Service Kit (9950209)
C
C
C
C
A
B
D
E
A. WIRE STAND 9950153
B. BASE 9950154
C. KNOB/CLAMP PACK (2) 9950155
D. 12VDC ADAPTER 9950157
E. 2.0 AMP FUSE 9950162
F. AC ADAPTER 9950158
Fuse for 12VDC Adapter only
L
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PUSH
F
ORDER PART# 9950159
FRESH AIR MOBILE SERVICE KIT
ACTIVEPURE
®
TARGET
TARGET FRAME
Red Wires
UV BULB
ACTIVEPURE
®
PLATE
C
C
C
C
A
B
D
E
A. WIRE STAND 9950153
B. BASE 9950154
C. KNOB/CLAMP PACK (2) 9950155
D. 12VDC ADAPTER 9950157
E. 2.0 AMP FUSE 9950162
F. AC ADAPTER 9950158
Fuse for 12VDC Adapter only
L
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PUSH
F
ORDER PART# 9950159
FRESH AIR MOBILE SERVICE KIT
ACTIVEPURE
®
TARGET
TARGET FRAME
Red Wires
UV BULB
ACTIVEPURE
®
PLATE
C
C
C
C
A
B
D
E
A. WIRE STAND 9950153
B. BASE 9950154
C. KNOB/CLAMP PACK (2) 9950155
D. 12VDC ADAPTER 9950157
E. 2.0 AMP FUSE 9950162
F. AC ADAPTER 9950158
Fuse for 12VDC Adapter only
L
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L
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PUSH
F
ORDER PART# 9950159
FRESH AIR MOBILE SERVICE KIT
ACTIVEPURE
®
TARGET
TARGET FRAME
Red Wires
UV BULB
ACTIVEPURE
®
PLATE
C
C
C
C
A
B
D
E
A. WIRE STAND 9950153
B. BASE 9950154
C. KNOB/CLAMP PACK (2) 9950155
D. 12VDC ADAPTER 9950157
E. 2.0 AMP FUSE 9950162
F. AC ADAPTER 9950158
Fuse for 12VDC Adapter only
L
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PUSH
F
UV BULB
ACTIVEPURE TARGET
3-PIN CONNECTOR
G

6
OPERATION
1. If desired, mount the base in an appropriate location (see page 6).
2. Adjust the wire stand (see page 6).
3. Plug in either the 12 Volt DC car adapter or the AC adapter.
4. The Vollara® FreshAir Mobile unit will come on when power is supplied to the unit.
5. Adjust the Purifier by pressing the Purifier UP and Purifier DOWN buttons. When the unit is off, all the LED lights
will also be off.
6. Set the O3Boost by pressing the O3Boost UP and O3Boost DOWN buttons. See the Settings chart (below) for
proper adjustments. When the O3Boost is set to off, the LEDs will also be off; the Purifier LED(s) will remain on.
DO NOT EXCEED RECOMMENDED SETTINGS.
PURIFIER
O
3
BOOST
LOW LOW
HIGH HIGH
MED MED
UP
PURIFIER
DOWN
PURIFIER
UP
BOOST
DOWN
BOOST
LEDs
Setting Coverage
Low: Compact Car, Pickup
Med: Large Sedan, SUV, or Semi-Cab
High: RV/Motor Home or Houseboat
OFF: Purifier o: ionization & fan may continue operating if desired.
CAUTION
• When running continuously for extended periods of time, it may be necessary to clean the unit
more frequently than normal. Remove any dust from the outside as well as the inside the unit to
maintain optimal performance. A lack of cleaningmaintenance may lead to product performance
or life issues.
• DO NOT place unit where it may be exposed to temperatures above 100°F as doing so may cause
the plastic to deform.

7
ORTHEN
ADJUSTING THE WIRE STAND
The wire stand on the Vollara FreshAir Mobile allows for quick release from the base, provides a stand or hanger for the unit
independent of the base, and allows the unit to either stand or hang from the base depending on how the base is mounted.
To adjust the wire stand, loosen the two knobs on the sides of the unit approximately 1/2 turn. The unit may then be tilted up or
down to adjust the angle or moved on the wire stand to change the height. You can also remove and change the position of the
wire stand to accommodate several different mounting methods. To reinstall, simply align the two clamp collars and insert the
wire stand. Once the unit is adjusted, tighten both knobs to hold it in place.
MOUNTING THE BASE
The base for the Vollara®FreshAir Mobile can be mounted using the included suction cups, Velcro, or screws,
depending on preference. When using suction cups or Velcro, be sure the surface is smooth and clean. Dirt, grease,
protectants, and other substances will affect performance and holding ability.
• Peel and stick one part
of the Velcro to the base,
then attach the other to
a clean, dry surface, or...
• Attach suction cups by
pressing and twisting
into the base, or...
• Screws may be used for
extra security and where
the other methods are
not appropriate.

8
12 VOLT DC CAR ADAPTER
Vollara® FreshAir Mobile has an operating voltage range of 11 Volt DC to 14.6 Volt DC. If the voltage coming into the unit is too
high, the unit may blow the 12 Volt DC adapter fuse. This type of problem usually indicates something is wrong with a vehicle’s
electrical system. If the unit shuts down while using the 12 Volt DC automotive adapter and you are unsure of the cause, check
the adapter fuse. If the fuse is not blown, test the unit using the supplied AC adapter. Once the voltage problem (drained car
battery, electrical system problem, etc.) is corrected by a qualified service person, you will be able to resume using your Vollara
FreshAir Mobile with the 12 Volt DC adapter.
• Sitting on a flat surface with
or without the base
• Hanging over an edge
pointing down (laundry
hamper, garbage can, etc.)
• Sitting on a flat surface without
the base
• On a vertical surface with the
base (wall mount, window, etc.)
• Hanging over an edge pointing
up (seat pocket in car)
NOTE: Unit can be used without attaching the base or wire stand.
WIRE STAND POSITIONS

9
POWER ADAPTERS
• Insert the car adapter into an
appropriate 12 Volt automotive type
power outlet.
To change the car adapter fuse, unscrew and remove the front
of the adapter. Replace with the same type and rating only:
2 amp Buss type fuse (service part #9950162).
12 Volt DC Adapter Fuse
Vollara® FreshAir Mobile comes with both a 12 Volt DC car adapter and a 100 - 240 volt 50/60 Hz AC adapter with
interchangeable plugs.
NOTE: For proper operation using the 12 Volt car adapter, make sure the fit in the power outlet is snug. A loose fit may can
issues in unit operation or blown fuses.
THEN
• Insert the small adapter plug into the
opening located underneath at the
rear of the unit.
PRESS HERE
• Select and install the proper
international plug into the
AC adapter. Insert correctly
assembled adapter into a
standard electrical outlet.
NOTE: when installing one of the
interchangeable plugs, be sure to twist and
lock it into place. When removing a plug, press
the raised tab to release, then turn the plug
out the top.
PUSH
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OR
CAUTION
Not for use on 12 Volt positive ground or 24 Volt vehicles. Doing so may damage the product.

10
PORTABILITY
Depending on how it is mounted, your Vollara® FreshAir Mobile can be ready to take with you in just a few seconds.
NOTE: If you prefer to remove the base and unit together, mount the base with Velcro or suction cups to a clean, dry surface.
• Once the unit is assembled and
the base mounted, simply snap
the wire stand into the base.
The latch at the front of the
base should snap into place,
locking in the stand and unit.
• To remove the unit from an
attached base, press down
on the front latch and slide
the unit back, then up.
PRESSSLIDE THEN LIFT
• For added convenience,
mount extra bases where you
use your unit most. See your
Vollara Independent Business
Owner for more information.
Depending on conditions, your Vollara FreshAir Mobile will require periodic cleaning of certain internal components every one to
three months.
ActivePure® Target:
Clean the target by gently removing dust with a small, soft brush.
UV Bulb:
The UV bulb should be gently wiped with a soft, dry cloth. Avoid handling the UV Bulb more than necessary.
ActivePure® Ozone Plate:
The top area of the ActivePure® Purification Plate can be cleaned with ammonia or alcohol and a cotton swab. Do not use water.
Allow to dry thoroughly.
Case:
Clean the exterior of your Vollara Fresh Air Mobile with a soft cloth dampened (not wet) with water.
Do not use harsh chemicals or solvents.
Fan / Interior of Unit:
The interior and fan may be cleared of dust using canned air suitable for electronics.
NOTE: See Parts & Accessories, Page 4,.
CLEANING THE UNIT
CAUTION
The unit must be disconnected from its power source before servicing, and should not have the
power reconnected unless the case is correctly and completely reassembled.

11
TROUBLESHOOTING
Under no circumstances should your Vollara® FreshAir Mobile unit be operated while any part of the
case is damaged, missing, or disassembled. If the case is damaged, return your unit to Vollara for repair or
replacement. Direct exposure to the internal UV light may cause eye damage.
WARNING
Troubleshooting — What To Look For First
1. Unit does not operate/the O3Boost does not operate/all LEDs off
• Unplug and reinsert the adapter plug and adapter to check where the power supply is plugged in to be sure it
has power.
• If using the 12 Volt DC car adapter, remove the fuse by unscrewing the end of the adapter and check to see if it is blown.
Replace it with the same type and rating fuse only (See Specifications on page 2). If the fuse is not blown, check the
outlet for proper voltage.
2. UV bulb or O3Boost may not be working
• Press the PURIFIER UP or PURIFIER DOWN buttons to turn the Purifier function ON.
• If checking O3Boost operation, press the O3Boost UP button to turn the O3Boost ON
• Remove the Bulb Assembly, clean, and reinstall (see diagram on Page 4).
• If cleaning and reinstalling does not correct the problem, replace the Bulb Assembly (service kit #9950209).
• When looking through the rear inlet vents in low light you should see a slight bluish glow. If there is no glow, replace the
Bulb Assembly (service kit #9950209).
3. Lack of air flow:
• Make sure the intake vents are not blocked and the front of the unit is clear.
• Check to see if the fan is operating (if not, see above).
If your unit fails to operate properly after performing troubleshooting, contact your
Vollara Independent Business Owner or Customer Service at 800.989.2299 or
email customerser[email protected]

12
REPLACEMENT PARTS (QTY) PART NUMBER
2.0 AMP Fuse 9950162
12 Volt DC Adapter 9950157
AC ADAPTER 9950158
ActivePure® Bulb Assembly Service Kit 9950209
Base 9950154
Knob/Clamp Pack (2) 9950155
Wire Stand 9950153
To order replacement parts, contact your Vollara®Independent Business Owner
or Customer Service for further assistance at 800.989.2299 or
email customerser[email protected].
REPLACEMENT PARTS & SERVICE

13
WARRANTY INFORMATION
WHAT IS COVERED BY THIS WARRANTY
We warrant the Vollara FreshAir Mobile to the consumer,
subject to the conditions below, against defects in
workmanship or material, provided that the products are
returned to a service location within the following time
periods:
• Vollara FreshAir Mobile within one (1) year from date of
purchase
INSTALLATION AND MAINTENANCE REQUIREMENTS
This warranty is expressly conditioned upon proper
installation, operation, cleaning and maintenance, all in
accordance with the Owner’s Manual. Failure to meet any of
these requirements will void this warranty. Servicing of your
Vollara FreshAir Mobile by parties other than our authorized
representative and/or using parts other than genuine parts
will also void this warranty.
• Replacing the ActivePure Cell every (1) one year with a
genuine Vollara part (proof of change may be required)
HOW TO OBTAIN WARRANTY SERVICE
Customer must contact Vollara Customer Service or go online
to www.vollaraintl.com/vollara/warrantyregistration.aspx to
activate their warranty within one (1) year of purchase. We will
repair or replace and return the product, without charge and
within a reasonable period of time, subject to the conditions
in the above paragraphs, if its examination shall disclose any
part to be defective in workmanship or material. If we, in our
discretion, are unable to repair the product after a reasonable
number of attempts, we will provide either a refund of the
purchase price or a replacement unit, at the company’s
option.
WHAT IS NOT COVERED BY THIS WARRANTY
This product is intended for household use only.
Ordinary wear and tear shall not be considered a defect
in workmanship or material. These warranties do not
apply to loss or damage caused by accident, fire, abuse,
misuse, improper installation, modification, misapplication,
commercial use, or by any repairs made with parts other
than genuine Vollara parts.
MISSING SERIAL NUMBERS AND UNAUTHORIZED
CHANNELS
If a valid serial number is missing from the product, the
warranty will be voided. Vollara products are authorized for
sale through Vollara Independent Business Owners only.
Warranties are voided if a product is purchased through
unauthorized channels, this includes websites that are not
authorized to sell our products OR to use Vollara trademarked
names, images and logos as well as Internet auction sites (e.g.
ebay and Craigslist). The only approved Internet presence
for Vollara products is www.vollara.com. To confirm warranty
coverage prior to purchasing a product, contact Vollara
Customer Service at 800.989.2299 with the serial number
located on the back of the unit.
EXCLUSION OF OTHER WARRANTIES AND CONDITIONS
EXCEPT AS PROVIDED HEREIN, AND TO THE EXTENT
CONSISTENT WITH APPLICABLE LAWS, WE MAKE NO
REPRESENTATION OR WARRANTY OF ANY KIND. ALL
OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
ARE HEREBY EXPRESSLY DISCLAIMED, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
LIMITATION OF LIABILITY FOR SPECIAL, INCIDENTAL,
OR CONSEQUENTIAL DAMAGES
TO THE EXTENT CONSISTENT WITH APPLICABLE LAWS,
WE SHALL NOT IN ANY CASE BE LIABLE FOR SPECIAL,
INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
FROM BREACH OF EXPRESSED OR IMPLIED WARRANTIES,
CONDITIONS, GUARANTEES OR REPRESENTATIONS,
BREACH OF CONTRACT, NEGLIGENCE OR ANY OTHER
LEGAL THEORY. Such excluded damages include, but are not
limited to, loss of profits or revenue, and loss of the use of the
products.
FOR U.S. APPLICATION ONLY
This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Some
states do not allow limitations on warranties, or on remedies
for breach. In such states, the above limitations may not
apply to you.
FOR CANADIAN APPLICATION ONLY
Exclusion of Subsequent Owners: Except as otherwise
required by applicable legislation, this warranty is not
transferable. This warranty gives you specific legal rights
and you may also have other rights which vary from province
to province. Some provinces and territories do not allow
limitations on warranties, or on remedies for breach. In such
provinces or territories, the above limitations may not apply
to you. If any provision of this warranty or part thereof is
held by a court of competent jurisdiction to be invalid, illegal,
or unenforceable, the validity, legality and enforceability of
the remaining provisions or parts thereof will not in any way
be aected or impaired within the jurisdiction of that court.
This entire warranty shall continue to be valid, legal and
enforceable in any jurisdiction where a similar determination
has not been made.
This warranty is provided by:
Vollara, LLC
1300 Valley Drive
Bristol, VA 24201
SERVICE
Every eort is made to ensure customers receive an up-
to-date instructions manual on the use of our products;
however, from time to time, modifications to our products
may without notice make the information contained herein
subject to alteration. For the latest information, please visit
our website at www.vollara.com/manuals.
WARRANTY INFORMATION
Limited One (1) Year Warranty
To register your Vollara® FreshAir Mobile unit, visit www.vollaraintl.com/vollara/warrantyregistration.aspx.

14
FCC Declaration of Conformity
Name: Vollara® FreshAir Mobile
Model: A1018D
Manufactured for: Vollara, LLC
This device complies with Part 15 of the FCC Rules.
Responsible Party
Vollara, LLC
1300 Valley Drive
Bristol, VA 24201
Ph: 800.989.2299
Signature:
Printed Name: Andrew Eide
Title: Vice President of Product Development
and Manufacturing
Date: 11/10/21
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant of part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there
is no guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television, which
can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
• Consult the Independent Business Owner for help.
FCC DECLARATION & RESPONSIBLE PARTY

15
Vollara, LLC | 1300 Valley Drive | Bristol, VA 24201 | 800.989.2299
Assembled in P.R.C. | © Vollara, LLC. All Rights Reserved
For information regarding the use of this product please contact your
Vollara Independent Business Owner or Customer Service at 800.989.2299
or email [e-mail].
www.vollara.com
FAM_OM_65-00817_VA-01561B_1121