
10
TROUBLESHOOTING - What to look for first.
1. I have plugged in the unit, turned "ON" the power switch, and nothing happens…
what's wrong?
• Make sure the electrical outlet is capable of providing power to the unit.
• Check the Lint Screen located at the back of the machine to ensure that the safety switch
activator clip depresses the safety switch.
• Check to see if the proper fuse is installed and that it is serviceable.
• Ensure that the fuse cap is completely seated and secured in its receptacle.
2. The fan is operating although the unit won't produce any ozone…what's wrong?
• Check the purification plate for serviceability. If it is cracked or broken, the plate will
require replacement. Ensure maintenance procedures required for the plate have been
performed according to the "Maintenance" section (page 8) of this Owner's Manual.
Order new plates from your Dealer.
• Electrical stainless steel contacts are not contacting the screen portion of the purification
plate. Inspect the unit for any loose connections.
• Do not attempt to disassemble the unit, due to the Limited Warranty of the product.
3. How am I able to know if the Frequency-Type Ionizer is working?
• Current models with the FT Ionizer system have a neon light bulb mounted on the base of
the FT antenna. When the power switch to the unit is turned ON, the neon light bulb will
illuminate, indicating that the FT Ionizer is functioning normally (see page 9, “Indicators of
Operation”).
4. The purification plate is making a noise, has a burning smell, and/or appears to arc or
spark. What is the problem?
• The purification plate is most likely cracked. Refer to the answers for question
# 2, as they apply to this question also.
5. What are the most typical application problems?
• Symptom:
A belief that the proper equipment is placed in the environment and the
equipment appears unsuccessful.
Problem: Lack of air movement, improper placement of the unit.
• Symptom:
Strong odors still remain within the environment after placement.
Problem: Lack of ozone, improper placement of the unit.
• Symptom:
A strong odor of ozone is present within the environment.
Problem: Too much ozone accumulation within the environment, as a result of improper
purifier control setting, and/or lack of air movement.
•Symptom:
Visual haze of smoke and/or particulate remain within the environment.
Problem: Lack of ionization and/or air movement.