WebGate HS1620F-PD User manual

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HD-CCTV DVR
Install & User Guide
HD-CCTV DVR Manual.
Thank you for purchasing a Webgate Digital Video Recorder.
Before installation or operation please become familiar with the user manual and other referenced
manuals mentioned in the booklet.
User manual, software and hardware described here are protected by copyright by law. With the
exception of copying for general use within fair use, copying and reprinting of the user manual, either
partially or in entirety, or translating it into any another language without the consent of our
Corporate office is strictly prohibited.
Product Warranty and Limited Responsibility
The manufacturer does not assume any responsibility concerning the sale of this product and does not
delegate any right to any third party to take any responsibility on its behalf. The product warranty does
not cover cases of accidents, negligence, alteration, misuse or abuse. No warranty is offered for any
attachments or parts not supplied by the manufacturer.
The manufacturer does not assume any responsibility for followings
Malfunctions due to negligence by user
Deliberate disassembly and replacement by user
Connection of power source other than a properly rated power source
Malfunctions caused by natural disasters (fire, flood, tidal wave, etc)
The warranty period for HDD is one year
Any data damage due to HDD damage
The product is not for exclusive use of crime prevention but for assistance in cases as fire or
theft. We take no responsibility for damage from any incident.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger,
headset, USB
cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the
environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and
recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product or their local government office, for
details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its
electronic accessories should not be mixed with other commercial wastes for disposal.
Correct disposal of batteries in this product
(Applicable in the European Union and other European countries with separate battery return systems.)
This marking on the battery, manual or packaging indicates that the batteries in this product should not be disposed of with
other household waste at the end of their working life. Where marked, the chemical symbols Hg, Cd or Pb indicate that the
battery contains mercury, cadmium or lead above the reference levels in EC Directive 2006/66. If batteries are not properly
disposed of, these substances can cause harm to human health or the environment.
To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle
them through your local, free battery return system.
Copyright ©2015 DAEMYUNG CORPORATION. All rights reserved.

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Introduction
Warning
Warning
Please do not bend or press power cord by force which could lead to fire.
Be careful not to pull or plug with wet hands to avoid fire or electric shock.
In case of changing built-in lithium battery, it should be replaced with same brand or similar one to
prevent a danger of explosion. Since old batteries could be a factor of environment contamination, please
disposed of them properly.
Do not throw the batteries in fire or heating units. Neither short circuit nor disassembly is prohibited.
Do not recharge battery used for remote controller.
Do not open the top cover otherwise it could lead to electric shock and product damage.
The previous recorded data is deleted if record continues when HDD is full so please check disk setup
status.
Manufacturer takes no responsibility for any damaged data due to customer’s carelessness or negligence.
A-rated device(Broadcasting Communication Equipment for business use only)
Users/Sellers should under this is A-rated device for business use only and it must not be used outside of
family.
Caution
Do not place heavy objects on top of the product.
Product is for indoor use only and it is not water or damp proof. Use product to its environmental
specifications (Temperature & Humidity). To clean the product, gently wipe the outside with a clean dry
cloth.
Product uses AC power of 110V ~ 240V. Be cautious not to cause electric damages to the product.
Be careful not to drop the product. Physical shocks may harm the product including internal HDD. In
addition, please do not throw or drop it.
Product is made of metal you can hurt another human if you throw or used as a weapon. Keep away
from the reach of children and install in a safe place.
If Product does not operate properly, please contact the closest WEBGATE distributor for service.
Tampering or disassembling the product will void the warranty.
The product can transmit real time video over network or internet and can be used for monitoring
purpose depending on installation sites. So please check and review related regulations before
installation.
Experience and technical skills are needed for the installation of this product. Improper installation may
cause fire, electric shocks, or defects. Contact the nearest Webgate dealer for installations.
Contents of the manual can differ according to firmware or Software upgrade, and the appearance of
products may be changed for the improvement of quality without an advance notice
◈System power off
In case user turn off device by force while device is working, it could give damage on HDD and device so
please turn off device safely using power button located in the front panel. You should install a UPS system
for safe operation in order to prevent damage caused by an unexpected power failure.
◈Working Temperature
The working temperature of the product is 5°C~45°C or 41°F~113°F. DVR may not work properly if left in
low temperature for a long period of time. If such is the case, then store at room temperature for some
time before using it again.

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Contents
Introduction 2
Warning 2
Key Features 5
Specification by Models 7
Components 8
Product Description 9
Installation 15
Connecting other devices 18
Setup Wizard 24
Usage 26
FUNC Menu 26
Menu structure 26
Monitoring 28
Default setting 29
Remote monitoring & control 33
Playback, Search and Copy 35
Playback 35
Screen composition/names of the functions 36
Copy 38
Configuration 39
System configuration 39
Disk 40
Network 46
Devie Settings 51
Event Configuration 56
Recording Set Up 61
Web Viewer 64
System requirement 64
Installation 64
login 64
User set up 64
Monitor 65
Playback 68

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JAVA Viewer 71
System requirement 71
Installation 71
Login 71
Monitor 72
Playback 73
Webeye 74
Mobileviewer 74
Appendix 75
Problem solving [FAQ] 75
Compatible HDD 77
Factory default set-up values * 77
Product specification 81
Product Dimension 86

5
Key Features
Hybrid
Various video format of 1080P, 720P, 960H, NTSC/PAL, EX-SDI
(DoubleReach) and IP cameras can be displayed simultaneously.
It supports real-time live monitoring and record/playback on
various format and it records from 5 seconds before event and
record up to 30fps per channel.
Various video record
- HD 1080p camera
- HD 720P camera
- EX-SDI (Double Reach) camera
- SD 960H camera
- SD (NTSC/PAL) camera
Supports manual & schedule recording at all times.
Supports archiving event list(sensor, video loss, motion detection, Text, Fire detection)
Max 5 seconds pre-alarm recording per each channel
FULL HD
FULL HD high quality video shows far superior resolution than SD video product. Over 1200 TV lines at 1080p
resolution can be visible.
SD
Full HD
D1 Resolution
1080P Resolution
720P Resolution
HD-SDI
It is product using HD-SDI technology transmitting HD quality images through coaxial cable.
Supporting resolution is as follows
Transmission method –SMPTE 292M : HD-SDI
Resolution –1920x1080p 25/30Hz, 1280x720p 50/60Hz
EX-SDI (Enhances transmission distance by Max. 400m)
It is a technology that increases transmission distance by 400m for HD-SDI cameras.
If DR101P-TX (EX-SDI transmitter) is connected with HD-SDI camera, or if D1080 series camera is connected
directly to Penta-Brid DVR, HD video’s transmission distance can be extended up to 400m.
Full HD : 1080p
HD : 720p
SD : D1

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Fire Detection
WEBGATE’s fire detection camera(C1080BL-AF-F2/C1080PBL-AF-F2) which is equipped with feature to detect
Fire can be connected to DVR and it will notify manager of fire alarm quickly thoughout DVR, CMS and mobile
phone.
SD 960H, NTSC/PAL
960H, NTSC/PAL cameras can be working with DVR.
PoC (Power over Coax) *
Power to PoC type camera can be supplied over coaxial cable.
Connect PoC type camera of WEBGATE to DVR. No additional power for PoC type camera is required because
power is supplied to PoC type camera over coaxial cable.
CoC (Control over Coax) *
PoC type camera can be controlled over coaxial cable using CoC function.
PoC type camera of WEBGATE can be controlled and upgraded over coaxial cable without additional RS-485
cabling from DVR using CoC function.
Surveillance Screens
Every channel will display HD streams without interruptions and will offer many different types of screens.
Various Surveillance Screen Mode - Single, Multi Screens (1,4,9,10,13,16,CustomA,B,C) *
Auto Screen Sequence, Event Pop-up
SPOT –Single, Multi screen division(1,4,9,16), Auto screen sequence *
Voice Recording
Supports real time voice input and recordinig function.
Real time 4ch voice input and recording function
Input : 4ch RCA, Output : 1ch RCAI(Rear), 1ch HDMI(Rear)
Audio recording and playback can be played Simultaneously
Search and Playback
Various useful functions for search & playback
Simultaneous playback for every channel
Playback by time, date, channel
Time / Calendar / Event / Thumbnail / Bookmark search
Forward / Backward search function of freeze frame
Save and Backup
You can record video data into the internal HDD, and image can be copied to USB memory.
Backup device : USB stick
External storage device : e-SATA HDD or NS04R (exclusive storage device)
* Adopted differently based on product specification

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Network
Supports LAN, xDSL, and etc., and key functions can easily be controlled by web browser or customized CMS
program.
HD Live monitoring/playback/backup from the remote site
Multi-streaming feature for slow network environment (supports nHD monitoring)
Sending event info(image) using E-Mail/ FTP
Recorded video playback, save, search function, and DVR control function on PC via CMS
Supports 10/100/1000 Mbps Ethernet/xDSL
Managing up to 1024 DVRs with CMS
Others
User friendly GUI and mouse
Easy and simple firmware upgrade, and recorded video back up function using USB stick
Using Ac the PC Playback function, replay the DVR’s HDD on a PC
Supports PTZ control and PRESET function
Easy control of up to 255 DVR with a single remote control
Specification by Models
Models
CASE
HDD
EX-SDI
Fire
detection
PoC/CoC
HS1620F-PD
Full
SATA*5 + eSATA
O
O
O
HSC821F-PD
Middle
SATA*2 + eSATA
O
O
O
HS1620F-D
Full
SATA*5 + eSATA
O
O
X
HSC1621F-D
Middle
SATA*2 + eSATA
O
O
X
HSC821F-D
Middle
SATA*2 + eSATA
O
O
X
(O : Supported / X : not-Supported)

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Components
Please check the below to make sure you have every part.
HS1620F-PD / HS1620F-D
DVR
Remote Control & Batteries
Mouse
power cord
PoC adaptor(optional) *
Rack bracket
screw
SD video input extension
cable (*)
SW & Manual CD
Quick guide
HS821F-PD / HS1621F-D / HSC821F-D
DVR
Remote Control & Batteries
Mouse
power cord
PoC adaptor(optional) *
Rack bracket(optional) *
screw
SD video input extension
cable (*)
SW & Manual CD
Quick guide
* Adopted differently based on product specification

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Product Description
HS1620F-PD / HS1620F-D
Front view
part name
function description
1
Power
turns ON/OFF the power
2
PWR
It turns on when power is ON
REC
Shows record status while recording
EVENT
Turns on if event is triggered
NET
Shows network connection status and it flickers if network is connected
3
USB port
USB port for flash memory or mouse.
HS1620F-PD
Rear view
part name
function description
1
Power Input
AC100V~AC240V power cord socket
2
Ground Connection
Connection terminals that connects DVR to an outside device
3
SPOT
Connection port for SPOT monitor
4
Audio Input/Output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
5
Sensor, Relay, Com2/3, RS-485 terminating
resisters
Sensor : External sensor input terminal..
Relay : Relay connect terminal.
Com2/3 : For connection with RS-485 device.
Set terminating resisters when using RS-485 method.
6
COM1
RS-232C D-SUB
7
eSATA port
For connection with external eSATA HDD.
8
HD Channel Input
Camera input BNC port for 1080P, 720P,
EX-SDI (DoubleReach) cameras

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part name
function description
9
HDMI Output
HDMI monitor connection output port
10
Ethernet, Storage
Ethernet : network connecting terminal (RJ-45)
11
VGA Output
VGA monitor connection output port.
12
PoC power input
Socket for PoC adaptor connection.
13
SD channels input
BNC input port for 960H, NTSC/PAL cameras.
HS1620F-D
Rear view
part name
function description
1
Power Input
AC100V~AC240V power cord socket
2
Ground Connection
Connection terminals that connects DVR to an outside device
3
SPOT
Connection port for SPOT monitor
4
Audio Input/Output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
5
Sensor, Relay, Com2/3, RS-485 terminating
resisters
Sensor : External sensor input terminal..
Relay : Relay connect terminal.
Com2/3 : For connection with RS-485 device.
Set terminating resisters when using RS-485 method.
6
COM1
RS-232C D-SUB
7
eSATA port
For connection with external eSATA HDD.
8
HD Channel Input
Camera input BNC port for 1080P, 720P, 960H, NTSC/PAL,
EX-SDI (DoubleReach) cameras
9
HDMI Output
HDMI monitor connection output port
10
Ethernet, Storage
Ethernet : network connecting terminal (RJ-45)
11
VGA Output
VGA monitor connection output port.

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HSC821F-PD / HSC1621F-D / HSC821F-D
Front view
part name
function description
1
Power
turns ON/OFF the power
2
PWR
It turns on when power is ON
REC
Shows record status while recording.
EVENT
Turns on if event is triggered
NET
Shows network connection status and it flickers if network is connected
3
USB port
USB port for flash memory or mouse.
HSC821F-PD
Rear view
part name
function description
1
Power Input
Socket for AC100V ~ AC240V power code
2
Ground Connection
Connection terminals that connects DVR to an outside device
3
SPOT
Connection port for SPOT monitor
4
Audio Input/Output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
5
Sensor, Relay, Com2/3, RS-485
terminating resisters
Sensor : External sensor input terminal..
Relay : Relay connect terminal.
Com2/3 : For connection with RS-485 device.
Set terminating resisters when using RS-485 method.
6
COM1
RS-232C D-SUB

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part name
function description
7
eSATA port
For connection with external eSATA HDD.
8
HD Channel Input
Camera input BNC port for 1080P, EX-SDI (DoubleReach) cameras
9
HDMI Output
HDMI monitor connection output port
10
Ethernet
Ethernet : network connecting terminal (RJ-45)
11
VGA Output
VGA monitor connection output port.
12
PoC power input
Socket for PoC adaptor connection.
13
SD channels input
BNC input port for 960H, NTSC/PAL cameras.
HSC1621F-D
Rear view
part name
function description
1
Power Input
Connection socket for DC 12V power code
2
Ground Connection
Connection terminals that connects DVR to an outside device
3
SPOT
Connection port for SPOT monitor
4
Audio Input/Output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
5
Sensor, Relay, Com2/3, RS-485
terminating resisters
Sensor : External sensor input terminal..
Relay : Relay connect terminal.
Com2/3 : For connection with RS-485 device.
Set terminating resisters when using RS-485 method.
6
COM1
RS-232C D-SUB
7
eSATA port
For connection with external eSATA HDD.
8
Channel Input
Camera input BNC port for 1080P, 720P, 960H, NTSC/PAL,
EX-SDI (DoubleReach) cameras
9
HDMI Output
HDMI monitor connection output port
10
Ethernet
Ethernet : network connecting terminal (RJ-45)
11
VGA Output
VGA monitor connection output port.

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HSC821F-D
Rear view
part name
function description
1
Power Input
Connection socket for DC 12V power code
2
Ground Connection
Connection terminals that connects DVR to an outside device
3
SPOT
Connection port for SPOT monitor
4
Audio Input/Output
Audio Input : Audio input connection terminal
Audio Output : Speaker output terminal
5
Sensor, Relay, Com2/3, RS-485
terminating resisters
Sensor : External sensor input terminal..
Relay : Relay connect terminal.
Com2/3 : For connection with RS-485 device.
Set terminating resisters when using RS-485 method.
6
COM1
RS-232C D-SUB
7
eSATA port
For connection with external eSATA HDD.
8
Channel Input
Camera input BNC port for 1080P, 720P, 960H, NTSC/PAL,
EX-SDI (DoubleReach) cameras
9
HDMI Output
HDMI monitor connection output port
10
Ethernet
Ethernet : network connecting terminal (RJ-45)
11
VGA Output
VGA monitor connection output port.

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Remote control
Can use every function of the DVR and control
several DVRs with only one remote control. To
be able to use the remote control, please create
a user ID on the remote control ID section of
system settings. (See the right picture for
working angle of a remote control)
Remote control

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Installation
Check settings
This DVR is high quality security device with a high capacity built-in HDD and important curcuits. Before
installation, please read carefully below recommendations as high internal temperature of the product can lead
to damages and shorten product life cycle.
Recommendations on installing a DVR in a rack.
1. Don’t seal the inside of rack where DVR is installed.
2. Keep airflow through inlet and outlet.
3. If there is another device installed in the rack, secure additional space or install air ventilation.
4. Installation of an air circulation fan around each inlet and outlet is strongly recommended.
(Install filter around inlet or outlet for harmful substances)
5. Keep ambient temperature between 5°C~45°C around DVR.
Warnings if HDD is installed
1. Please be extra careful not to damage HDD as it easily breaks.
2. During installation, make sure insulated coat doesn’t come off or isn’t placed in the worng place.
3. Don’t lose screws and parts.
(If screws an parts are not screwed or assembled correctly, product may not operate)
4. Check HDD compatibility list HDD
(Please check with CS team)
5. Partition table must be removed for HDDs used in PC or other DVR models before installation.
Adding HDD
Remove the power cord before installation to protect DVR against possible damage and an electric shock
Please call the store you purchased the product from if it isn’t operating correctly due to installation or
configuration mistakes.
Warnings regarding Data loss
Please handle with care so HDD data isn’t damaged.
Check HDD compatibility before installing additional HDD.
Be careful not to give any shock on HDD during operation which could lead to possible damage or malfunction
.
Cases when HDD and its data can be damaged.
To minimize the data loss, please copy data as often as you can.
Physical shock during disassembly or installation may lead to Data damage.
Sudden power outage or turn off of DVR can damage HDD.
Please don’t try to move or shock DVR while HDD is working.

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HDD installation
HS1620F-PD / HS1620F-D
1. Unscrew bracket screws that are fixing it to a DVR..
2. Push HDD bracket to a direction shown in the right picture and
separate from fixtures.
3.Lift HDD bracket to a direction shown in the right picture and
separate from the bottom.
4. Place HDD in a HDD bracket and fasten 4 screws on each side.

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5. Place HDD bracket fastened with screws in DVR and fasten it on
the bottom with screws.
<Note>
Below is SATA cable socket sequence of a mainbaord.
Up to 5 HDDs can be installed inside DVR.
HS1600F-D
Main Board
Disk Manager
INT A
INT A
INT B
INT B
INT C
INT C
INT D
INT D
INT E
INT E
eSATA
eSATA
HSC821F-PD / HSC1621F-D / HSC821F-D
1. Install HDD and hold HDD using screw at the bottom of DVR.
<Note>
Arrange of SATA cable socket is as follows.
2ea of HDDs can be installed in DVR.
HS1620F-D/HSC821F-PD
Main b’d socket
Disk manager
INT A
INT A
INT B
INT B
eSATA
eSATA

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Connecting other devices
Basic connections
HDMI Monitor connection
1920X1080p resolution is suppoeted. Please check if monitor can support this resolution before connection.
DVR output resolution : 1920 x 1080p
<Note>
We strongly recommend using HDMI certified cable when connecting to DVR.
VGA Monitor connection
800X600, 1024X768, 1280X1024, 1920X1080 resolution is suppoeted. Please check if monitor can support this
resolution before connection.
VGA output resolution change in the menu
[FUNC menu - tool –VGA resolution] click then select preferable resolution and reboot DVR.
VGA output resolution change by remote control
Press [FUNC-4-2-3-1-4-X-FUNC-MULTI] key in order to change VGA resolution.(based on X value)
X : 1 800x600
X : 2 1024x768
X : 3 1280x1024
X : 4 1920x1280
Connecting a Camera
Connect 1080P, 720P, 960H, NTSC/PAL camera using recommended cable.
<Note>
Please use “SD video input extension cable” to connect 960H, NTSC/PAL camera. (HS1620F-PD, HSC821F-PD)

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Recommended cable *
* Depends on manufacturer and models.
* The transmission distance will be almost doubled in case it is used with WEBGATE’s D1080 Series camera or EX-SDI
(DoubleReach) Converter
<warnings>
Transmission distance will be affected by cable types and installation site environment
Transmission distance of the chosen cable will be various based on reduction rate of 750MHz (reduction
rate of dB/100m < 25dB is recommended)
Foamed or high-foamed trishield cable is recommended.
Impedance 75Ω must be used for coax cable connection and connector work.
Beware of deformation of cable due to high pressure over the cable.
Don’t pull the cable with too much force.
For DVR input/output, cables will be tied at the rear of the rack. If tied too tightly, inside/outside insulator can be
deformed so tie it loosely within cable’s curvature range.
Connecting a power cord
When power cord is connected, DVR starts booting automatically.
How to turn off DVR while it is operating : press power switch for 5 seconds, and a pop-up window will
appear, then select “YES” to turn off the power. For turn back on the power again, push the Power button.
Connecting an audio
RCA cable to connect audio input/output devices to DVR
Connecting external device
Connecting USB Device
USB port can be used for copy of recorded data and for mouse.
See below table for USB Device specifications.
<Note>
USB stick needs to be FAT32 formatted.
DVR may not recognize USB Flash memories that require additional program on MS Windows.
Connecting eSATA Device
If external eSATA storage is used, it can be connected to a rear eSATA port. Additional power for eSATA device
will be required as DVR doesn’t supply power.
.
<Note>
1. Check compatibility of eSATA with DVR as not all eSATA are compatible with DVR.
2. If eSATA is connected to DVR when it is on, it may not be recognized depending on external devices. So
we recommend following the below steps.
Cable Type
HD-SDI transmission
distance *
Use
5C2V
about 90M
Analog signal
4C-FB(T), 4C-HFB(T), RG59
about 140M
High-foamed cable, double or triple
shielded cables are recommended
5C-FB(T), 5C-HFB, L-6CHD, RG6
about 180M
HD-SDI cable
5C-HFBT
about 200M
HD-SDI cable
USB specifications
Ver 2.0 or later
Usable device
USB Stick
Voltage specifications
DC 5V / Max. 200mA