WebGate MH1600H Instruction Manual

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MH1600H / MH1600M / MH3200M
Digital Video Recoder

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2
Introduction
Thank you for purchasing a Webgate digital video recorder.
This manual is for MH1600H, MH1600M, MH3200M.
Before product installation and operation, please become thoroughly familiar with this user
manual and other manuals referenced by this manual.
This user manual and the software and hardware described here are protected by copyright law.
With the exception of copying for general use within fair use, copying and reprinting the user
manual, either partially or in entirety, or translating it into another language without the consent
of Webgate Inc. is strictly prohibited.
This specification may change without prior notice for improvement of product performance.
Product Warranty and Limits of Responsibility
The manufacturer does not assume any responsibility concerning the sale of this product and
does not delegate any right to any third party to take any responsibility on its behalf. The
product warranty does not cover cases of accidents, negligence, alteration, misuse or abuse.
No warranty is offered for any attachments or parts not supplied by the manufacturer.
Malfunctions due to negligence by the user
Deliberate disassembly and replacement by the user
Connection of a power source other than a properly rated power source
Malfunctions caused by natural disasters (fire, flood, tidal wave, etc.)
Replacement of expendable parts (HDD, FAN, etc.)
※ The warranty period for the HDD and Fan is one year after purchase.
This product is not for exclusive use of crime prevention but for assistance in cases as

fire or theft. We take no responsibility for damage from any incident.
Caution
As this equipment undergone EMC registration and suitable for business purpose, distributors
and users are aware of this point.
FCC Compliance Statement
Caution: Any changes or modifications in construction of this device which are not expressly
approved the party responsible for compliance could void the user's authority to operate the
equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications, Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.
Warning
This is a class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures
Warning
1. Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries
According to the Instructions
2. In case of changing built-in lithum battery, it should be replaced as same or kindred one to
prevent a danger of explosion. Since old batteries could be a factor of environment
contamination, be cautious to treat them.
3. Do not throw the batteries to fire or heating. Neither short circuit or disassembly is prohibited.

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4. Do not charge the batteries provided with Remote Controller
Important Notice
1. Do not place heavy objects on the top of the product.
2. This equipment is indoor use and all the communication wiring are limited to inside of the
building
3. Product is for indoor use. It is not weatherproof. Use product with referring to its
environmental specifications (Temperature & Humidity). To clean the product, gently wipe the
outside with a clean dry cloth.
4. Product uses AC power of 110V ~ 240V. Be cautious not to cause electric damages to
product.
5. Be careful not to drop the product. Physical shocks may harm the product including internal
HDD. In addition, be sure the product is secured after installation.
6. Product is made of metal. Therefore you can hurt human beings if you throw it to them or hit
on them. When installing product, be cautious to locate on safe places where children are
unreachable.
7. If Product does not operate properly, please contact the closest WEBGATE distributor for
after sales service. Tampering or disassembling the product will void the warranty.
8. Security surveillance laws may differ for each country. Therefore, please contact the local
region first to avoid any surveillance law violations.
9. "Rack Mount Instructions - The following or similar
rack-mount instructions are included with the installation instructions:
A) Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the
operating ambient temperature of the rack environment may be greater than room ambient.

Therefore, consideration should be given to installing the equipment in an environment
compatible with the maximum ambient temperature (Tma) specified by the manufacturer.
B) Reduced Air Flow - Installation of the equipment in a rack should be such that the amount
of air flow required for safe operation of the equipment is not compromised.
C) Mechanical Loading - Mounting of the equipment in the rack should be such that a
hazardous condition is not achieved due to uneven mechanical loading.
D) Circuit Overloading - Consideration should be given to the connection of the equipment to
the supply circuit and the effect that overloading of the circuits might have on overcurrent
protection and supply wiring. Appropriate consideration of equipment nameplate ratings
should be used when addressing this concern.
E) Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to
the branch circuit (e.g. use of power strips)."
Experience and technical skills are needed for the installation of this product as an improper
installation may cause fire, electric shocks, or defects. Any installation job should be performed
by the vendor you purchased this product from.
The content of this manual can differ according to firmware or Software upgrading, and the
standard and appearance of products may be changed for the improvement of quality without
an advance notice.

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Contents
Introduction ............................................................................................................................... 1
KEY FEATURES .............................................................................. 11
INSTALL MANUAL.......................................................................... 14
1. FEATURE ................................................................................. 14
1.1 Supplied Accessories .................................................................................................... 14
1.2 Description & Function .................................................................................................. 15
1.2.1 Front ...................................................................................................................... 15
1.2.2 Rear ........................................................................................................................... 17
1.2.3 REMOTE CONTROLLER ...................................................................................... 20
2. INSTALLATION ........................................................................... 22
2.1 Installation and Connection ........................................................................................... 22
2.1.1 Connecting & Running ........................................................................................... 22
2.2 Running OSD menu...................................................................................................... 24
2.2.1 OSD menu configuration ........................................................................................ 24
2.2.2 Setting remote controller ........................................................................................ 25
2.2.3 Installation examples ............................................................................................. 27
2.2.4 Basic Setting ......................................................................................................... 29
2.3 Connecting and configuring DIO ports ........................................................................... 34
2.3.1 Wire Handlin .......................................................................................................... 34
2.3.2 Inserting & removing wire....................................................................................... 34
2.3.3 Connecting and configuring sensor ........................................................................ 35
2.3.4 HDD ...................................................................................................................... 46
2.3.5 Remote monitor and control ................................................................................... 47
2.3.6 External device connection .................................................................................... 50
2.3.7 NVS04 connection ................................................................................................. 51
USER MANUAL .............................................................................. 53

3. MENU USE .............................................................................. 53
3.1 Menu Structure ............................................................................................................. 53
3.2 Function Menu .............................................................................................................. 53
3.3 Factory Reset ............................................................................................................... 54
4. MONITORING .......................................................................... 59
4.1 Basic Screen .............................................................................................................. 59
4.2 Single Full Screen Mode ............................................................................................... 59
4.3 Multi Screen Mode ........................................................................................................ 59
4.4 Screen Description ....................................................................................................... 59
4.5 Auto Switch Mode (Sequence) ...................................................................................... 60
4.5.1 System Standard Mode .......................................................................................... 60
4.5.2 User Sequence Mode ............................................................................................ 61
4.6 Event Screen ................................................................................................................ 61
4.7 Zoom Screen Mode ...................................................................................................... 62
4.8 Pause Live Screen ....................................................................................................... 62
4.9 PTZ Control .................................................................................................................. 63
4.9.1 Pan/Tilt/Zoom ............................................................................................................. 65
4.9.2 Focus ......................................................................................................................... 65
4.9.3 Load Preset ................................................................................................................ 65
4.9.4 Save Preset ................................................................................................................ 65
4.9.5 Auxiliary On ................................................................................................................ 65
4.9.6 Auxiliary Off ................................................................................................................ 65
4.9.7 Menu .......................................................................................................................... 65
5.PLAYBACK .................................................................................. 66
5.1 Playback Mode ............................................................................................................. 66
5.1.1 Playback on Standard monitor (16 / 9 division) ....................................................... 66

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5.1.2 Playback function .................................................................................................. 66
5.2 SEARCH MODE ........................................................................................................... 67
5.2.1 Time Search .......................................................................................................... 67
5.2.2 Schedule Search ................................................................................................... 67
5.2.3 Event Search ......................................................................................................... 68
5.2.4 Thumbnail Search.................................................................................................. 69
5.3 Copy............................................................................................................................. 71
5.3.1 CD/DVD ................................................................................................................ 71
5.3.2 RE4 ....................................................................................................................... 72
5.3.3 AVI ........................................................................................................................ 74
6. CONFIGURATION ....................................................................... 75
6.1 Recording Structure ...................................................................................................... 75
6.2 System Setup ............................................................................................................... 75
6.2.1 Date/Time .............................................................................................................. 75
6.2.2 Disk ....................................................................................................................... 79
6.2.3 User Setup ............................................................................................................ 87
6.2.4 Utility ..................................................................................................................... 89
6.3 Network ........................................................................................................................ 92
6.3.1 xDSL ..................................................................................................................... 93
6.3.2 WRS ...................................................................................................................... 94
6.3.4 Notifier ................................................................................................................... 96
6.4 Device Setup ................................................................................................................ 97
6.4.1 Camera Setup ....................................................................................................... 97
6.4.2 Monitor Setup ........................................................................................................ 98
6.4.3 Audio Setup ......................................................................................................... 100
6.4.4 Text Setup ........................................................................................................... 101
6.4.5 Serial Setup ......................................................................................................... 103
6.5 Event Setup ................................................................................................................ 105
6.5.1 Event Check ........................................................................................................ 105
6.5.2 Sync Event .......................................................................................................... 106
6.5.3 Motion Detection .................................................................................................. 111

6.5.4 Sensor ................................................................................................................. 113
6.5.5 Preset .................................................................................................................. 113
6.6 Recording setup ......................................................................................................... 114
6.6.1 Program setup ..................................................................................................... 114
6.6.2 Manual/Schedule recording setup ........................................................................ 116
7. WEB VIEWER ........................................................................... 121
7.1 System requirement.................................................................................................... 121
7.2 Login .......................................................................................................................... 122
7.3 User Setup ................................................................................................................. 123
7.4 Browser available ....................................................................................................... 123
7.5 Monitor ....................................................................................................................... 124
7.5.1 Screen division and changing video position ........................................................ 124
7.5.2 Move to Playback ................................................................................................ 125
7.5.3 Channel On/Off .................................................................................................... 126
7.5.4 Sensor Indication ................................................................................................. 126
7.5.5 Relay operation ................................................................................................... 126
7.5.6 Using Microphone ................................................................................................ 126
7.5.7 Event Data........................................................................................................... 127
7.5.8 Video Recording & Save Saving .......................................................................... 127
7.5.9 Using PTZ ........................................................................................................... 128
7.5.10 Using Audio ......................................................................................................... 129
7.5.11 Closing Video Channel ........................................................................................ 129
7.6 Playback..................................................................................................................... 130
7.6.1 Video Division & Changing Channel ..................................................................... 130
7.6.2 Image recording ................................................................................................... 130
7.6.3 Print..................................................................................................................... 131
7.6.4 Backup ................................................................................................................ 131
7.6.5 Web Monitor ........................................................................................................ 132
7.6.6 Channel On/Off .................................................................................................... 132
7.6.7 Saving time & Checking Rec, Capacity ................................................................ 132
7.6.8 Searching Calander ............................................................................................. 132

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7.6.9 Functional function at the bottom of monitor ......................................................... 133
8 JAVA VIEWER .......................................................................... 134
9 USER MANUAL FOR MOBILE VIEWER ................................ 135
9.1 Log-In page ................................................................................................................ 135
9.2 Monitoring page .......................................................................................................... 135
TROUBLE SHOOTING ................................................................. 137
THE WAY TO CHECK THE MANUFACTURING DATE ............... 139
AVAILABLE HDD .......................................................................... 140
COMPATIBLE CD/DVD LIST ........................................................ 140
SPECIFICATION............................................................................ 140
PRODUCT DIMENSION ................................................................ 143

KEY FEATURES
Monitoring Screen
Supports real live video with high resolution per each channel and variable display mode.
Real H.264 Video
Various monitoring
Single, 4ch, 9ch, 10ch, 16ch
Auto Switching(AUTO)
Composite 4 ea, DVI 2ea
Audio Recording
Supports real-time audio input and recording
Simultaneous 16ch audio input & recording available
Input : 4ch RCA, 12ch D-SUB, Output : 1ch(Rear)
Simultaneous audio recording and playback available
Recording
It supports 480/960ips recording at H.264 High-Resolution and available to record max. 5
seconds before triggering an event.
H.264 Video recording with High-Quality
MH1600H : D1 - 480ips
MH1600M : HALF – 480ips
MH3200M : HALF – 960ips

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Supports manual & schedule recording
Video loss detection
Supports archiving event list (Sensor, Video loss, Motion detection, Text)
Available record Max 5 seconds before triggering an event per each channel
Search / Playback
It supports variable and convenient functions for search & playback.
Play back by time,date,channel
Easy and convenient search using mouse
Pre/Post search from a freeze frame
Play back by Event (Sensor, Video Loss, Motion Detection, Text)
Easy search by Remote controller
Back up device
It is available to back up to DVD-R,CD-R,USB memory by user’s choice
Supports various back up device : DVD-R, CD-R, USB
HDD external unit (recordin unit for external capacity expension)
Network
It supports variable network like LAN, XDSL and easily control from remote site using PC
client viewer.
E-mail notification thru, TCP/IP, DHCP in case of triggering an event
Live monitoring form remote site (Whole screen or available to select quad
screen)
Available to playback, recording, search and DVR management thru. network
viewer in PC
Available to record, search & playback by time from remote site.

Supprots 10/100Mbps Ethernet/xDSL
Multiple DVR connection
ETC
Supports User friendly GUI and mouse function
Supports User friendly GUI and mouse function
Easy and simple firmware upgrade thru. USB memory
PTZ Control (SPEED DOME), PRESET fucntion
Available to control up to 16 DVRs with one remote controller
Event information (Image) transmission feature using Twitter

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Install Manual
1. Feature
1.1 Supplied Accessories
Unpack and check all the items as below
AC Cord, Remote control, Setup CD, HDD Fixing Screw, Rack Mount

1.2 Description & Function
1.2.1 Front
Division Description
1 DVD-Multi for
Back up
Back up use for recorded data by DVD/CD media
2 Jog / shuttle Playback direction change and speed control
3
Touch Panel
switch /
channel LED
To select single channel with illuminating of relevant
channel LED
4
REC To start and stop recording
LOCK To lock the buttons on the front panel/remote controller in
monitoring status
5 ESC To exit menu or close pop-up window.
MENU To enter Menu
6
Recording LED Display recording status.
Event LED Display event status
Copy LED Display copy status
Network LED Display network status
Internal HDD
LED
Display recording status to internal HDDs
External HDD
LED
Display recording status to external HDDs by eSATA
7
FUNC To start Function menu
SEAR To start Search mode
Copy To run copy mode.

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Relay To run and pause Relay action by manual.
Mon Switching monitor
PTZ To use Focus / Menu / Preset / Aux during PTZ
Sequence To run or stop user sequence.
Multi To change DVISION in live or playback mode.
8
■(STOP) To stop replay in playback mode.
◀l(SREW) To move to reverse direction by one frame
◀◀(REW) To move or select in menu and change replay speed to
reverse direction in playback mode
◀▶(PLAY) To select playback mode and change playback direction
▶▶(FWD) To move or select in menu and change replay speed to
forward direction in playback mode.
l▶(SFWD) To move to forward direction by one frame
ll(PAUSE) To move or select in menu and pause live/ replay video.
9 USB port Use connecting USB memory or Mouse
10
◀ To move to left in menu
▶ To move to right in menu
▲ To move to upper in menu
▼ To move to lower in menu
Enter To select menu or enter the selected menu
11 Power To turn On/Off power

1.2.2 Rear
1.2.2.1 MH1600H
No
Input/ Output name Description
1 Power connector Socket for AC100V~AC240V power cord.
2 CH1~16 BNC input for camera connection
3 Loop out BNC output(Loop) for camera connection.
4 Monitor 1~4 BNC connection for monitor output.
5 Audio input(RCA) RCA connection for Audio input
6 Audio output Speaker output terminal.
7 Ground Ground between DVR & external device.
8 SMPS Fan Control the temperature of SMPS
9 D-Sub Audio port D-Sub port for Audio
10
Sensor IN Input for external sensor.
11
Relay Relay Connection terminal.
12
Com2,3 For RS-485
13
Com1 RS-232C D-SUB.
14
DVI OUTPUT 1,2 Video output port to connect PC monitor.
15
eSATA port For eSATA external HDD connection
16
Storage For external HDD connection
17
Ethernet For network connection (RJ-45)

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1.1.1.1. MH1600M
No
Input/ Output name Description
1 Power connector Socket for AC100V~AC240V power cord.
2 CH1~16 BNC input for camera connection
3 Loop out BNC output(Loop) for camera connection.
4 Monitor 1~4 BNC connection for monitor output.
5 Audio input(RCA) RCA connection for Audio input
6 Audio output Speaker output terminal.
7 Ground Ground between DVR & external device.
8 SMPS Fan Control the temperature of SMPS
9 D-Sub Audio port D-Sub port for Audio
10
Sensor IN Input for external sensor.
11
Relay Relay Connection terminal.
12
Com2,3 For RS-485
13
Com1 RS-232C D-SUB.
14
DVI OUTPUT 1,2 Video output port to connect PC monitor.
15
eSATA port For eSATA external HDD connection
16
Storage For external HDD connection
17
Ethernet For network connection (RJ-45)

1.2.2.3 MH3200M
No
Input/ Output name Description
1 Power connector Socket for AC100V~AC240V power cord.
2 CH1~32 BNC input for camera connection
3 Monitor 1~4 BNC connection for monitor output.
4 Audio input(RCA) RCA connection for Audio input
5 Audio output Speaker output terminal.
6 Ground Ground between DVR & external device.
7 SMPS Fan Control the temperature of SMPS
8 D-Sub Audio port D-Sub port for Audio
9 Sensor IN Input for external sensor.
10
Relay Relay Connection terminal.
11
Com2,3 For RS-485
12
Com1 RS-232C D-SUB.
13
DVI OUTPUT 1,2 Video output port to connect PC monitor.
14
eSATA port For eSATA external HDD connection
15
Storage For external HDD connection
16
Ethernet For network connection (RJ-45)

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1.2.3 REMOTE CONTROLLER
It is available to use all functions of DVR. If several DVR are set with unique ID numbers,
they can be controlled with one remote controller. To use remote controller, it is necessary
to set ID first which want use. Keep pressing ID button repeatedly (Up to Max. 16 times)
and use it matching DVR & ID.
No. Item Description
1 ID To select Remote Controller ID
2 LOCK LOCK
3 COPY To indicate copy menu, copy recorded data to USB
4 BACKUP Not use
5 RELAY ON To manually ON
6 RELAY OFF To manually OFF
7 SEQ Auto sequencing
8 MULTI To change division
9 ZOOM To run digital zoom
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