weBoost DRIVE REACH OTR FLEET User manual

®
Installation Guide
Cell Signal Booster For Fleet Trucks
DRIVE REACH OTR FLEET
A WILSON ELECTRONICS BRAND
NEED HELP? support.weboost.com 866.294.1660
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______
Index
Package Contents 1
STEP 1: Select Mounting Location 2
STEP 2: Assemble The Antenna 3
STEP 3: Mount Outside Antenna 5
STEP 4: Mount Inside Antenna 7
STEP 5: Wiring The Power Supply To Vehicle Battery 8
STEP 6: Connect Coax Cables To Booster 9
STEP 7: Connect Power Supply To Booster 10
Light Patterns
11
Troubleshooting
12
Safety Guidelines
13
Specifications
15
Warranty
16
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
1
________
Package
Contents
Booster
& Bracket
Outside
Antenna
Inside
Antenna
Power
Supply
Mast Extensions
& Side Exit Adapter
3-Way Antenna
Mount
Antenna
Spring
Thread
Lock
Cable
Adapter
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CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
______
Step 1: Select Mounting
Location
Depending on the type of truck, there may be built-in antenna
mounting points. If the vehicle does not have built-in mounting
points, the antenna includes a three-way mount that will work
on vehicles with mirror rails. The antenna will also work with
third party CB antenna mounts.
Select mounting location on vehicle. The antenna can be
mounted in any CB mount or antenna mounting point on the
vehicle. For best performance mount the antenna above the
metal cab (it does not need to be above cab wind deflector).
Typical Antenna
Mounting Points
NOTE: Mount at least 12 inches from any other antennas. Free of obstructions.
NOTE: If the vehicle is using two CB antennas co-phase wiring, removing one
antenna will cause reduced performance of the remaining CB antenna.
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
3
______
Step 2: Assemble The
Antenna
Mast
Extension
Mast
Extension
Mast
Extension
OR
Antenna
Side Exit
Adapter
cable
cable
from antenna
OTR
Antenna
Once you have determined the
best location for the antenna
and have determined if Mast
Extensions are needed, insert
cable through mast.
If using Mast Extension(s) add
thread locker (provided) to thread
point(s). Screw into place.
Add thread locker (provided) to
thread point and screw on the
Side Exit Adapter.
NOTE: Mast Extensions may not be
needed depending on your mounting
point.
NOTE: Be sure the antenna is the correct
height before applying thread locker.
NOTE: When adding the side exit adapter
hold the antenna vertically and screw the
adapter from the bottom up. This reduces
cable twisting.
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4
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
______
(STEP 2 cont.)
NOTE: The included spring should
only be used on shorter masts
variations.
17”
32”
45”
OTR
Antenna
Mast
Extension
Antenna Spring
(can be used
optionally)
(Antenna Spring
should not be used
on this length)
Antenna Spring
(can be used
optionally)
run cable through
Mast Extension
Mast
Extension
Side
Exit Adapter
run cable through
Mast Extension
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
5
______
Step 3: Mount Outside
Antenna
3-Way
Antenna Mount
mirror rail
or bird perch mount
side exit
adapter
mast
The cable is strong enough
that it may be shut in most
vehicle doors without
damaging the cable.
Top of Mirror Mirror ArmUpper Side
3-Way Mount
on bird perch
These are some typical antenna mounting points. If the vehicle
does not have built-in mounting points, a three-way mount is
included that will work on vehicles with mirror rails.
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6
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
______
(STEP 3 cont.)
Side Exit Adapter must
be used with Spring
Add thread lock on
all threads with tube
provided
Remove nut &
shakeproof washer
Mount disc washer with
lip in the DOWN position
Fasten nut with lip in
the UP position
Remove bolt &
plastic washer
If installing with the Spring, disassemble and reassemble the
3-Way Mount as shown below.
Disassemble
Reassemble
Spring
Side Exit
Adapter
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
7
______
Step 4: Mount Inside Antenna
Identify a place to mount the In-Vehicle Antenna, either on the
side of the seat or on the dash and mount. The location should
be at least 18 inches but no more than 36 inches from where
the cellular device will be used. Use the Velcro® adhesive
strip/adhesive strip provided and attach to desired location.
In-Vehicle
Antenna
In-Vehicle
Antenna
Velcro®
Velcro®
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8
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
Before connecting the power supply, disconnect the vehicle battery
leads to avoid any electrical shocks during installation.
Locate a place where cables are already running through the firewall
(rear wall of engine bay) to the inside of the cabin.
Locate the same firewall hole from inside of the vehicle cabin.
Route the power cables of the power supply from the inside of the
vehicle cabin out through firewall hole.
Note: The cables must be routed inside to outside since the power
supply brick won’t fit through the firewall holes. The power supply
brick should remain inside the vehicle cabin.
Connect the positive lead of the power supply (lead with red tape)
to the disconnected positive (+) lead of the battery (not the positive
terminal on the battery itself).
Connect the negative lead of the power supply (lead without tape)
to the disconnected negative (-) lead of the battery (not the negative
terminal on the battery itself).
Connect the positive (+) lead back to the vehicle battery.
Connect the negative (-) lead back to the vehicle battery.
Use steps below as a draft/template of the general install of
the power supply.
______
Step 5: Wiring The Power
Supply To Vehicle Battery
1
2
3
4
5
6
7
8
NOTE: Having the power supply directly connected to the battery may
drain the battery’s life. Please review the vehicle’s owner’s manual for more
information. Adding a “fuse tap” may be another solution. A “fuse tap” is an
electrical part that functions as a power splitter and is meant to be installed
in the car’s fuse box, making the amp shut o when the vehicle’s ignition
switch is turned o.
IMPORTANT: Power supply must be wired to fuse.
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
9
______
Step 6: Connect Coax Cables
To Booster
Connect the cable from the Outside Antenna to the port
labeled “Outside Antenna” on the Drive Reach booster.
Connect the cable from the In-Vehicle Antenna to the port
labeled “Inside Antenna” on the booster.
from Outside Antenna
from Inside Antenna
NOTE: Bracket can be used to fasten booster in a specific location if desired.
The Velcro® strip on the bottom of the bracket can also be used to keep
booster from sliding around.
bracket
Drive Reach
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10
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
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Step 7: Connect Power
Supply To Booster
Connect the power supply cord to the end of the booster,
labeled “ .”
NOTE: Do NOT connect the power to the Signal Booster until you have
connected both the Inside and Outside Antennas.
Power Supply
from Outside Antenna
from Inside Antenna
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
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NEED HELP? support.weboost.com 866.294.1660
______
Light Patterns
Solid Green
This indicates that your booster is functioning properly and there are no issues with
installation.
Blinking Red, Then Solid Green
This indicates that one or more of the booster bands has reduced power due
to a minor feedback loop condition called oscillation. This is a built in safety
feature to prevent harmful interference with a nearby cell tower. If you are already
experiencing the desired signal boost, then no further adjustments are necessary.
If you are not experiencing the desired boost in coverage then refer to the
Troubleshooting section.
Solid Red
This is due to a major oscillation (feedback) loop. This is a built in safety feature
that causes a band to shut off to prevent harmful interference with a nearby cell
tower. Refer to Troubleshooting section.
Light O
If the Drive Reach Signal Booster’s light is off, verify your power supply has power.
NOTE: The Signal Booster can be reset by disconnecting and reconnecting
the power supply.
After troubleshooting you must initiate a new power cycle by disconnecting and
then reconnecting power to the Booster.
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12
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
FREQUENTLY ASKED QUESTIONS
How can I contact customer support?
Customer Support can be reached Monday thru Friday by calling 866.294.1660, or
through our support site at support.weboost.com.
Why do I need to create distance between the booster and the antenna?
Antennas connected to a booster create spheres of signal. When these spheres
overlap, a condition called oscillation occurs. Oscillation can be thought of as noise,
which causes the booster to scale down it’s power or shut down to prevent damage.
The best way to keep these spheres of signal from overlapping is to maximize
separation between the inside and outside antennas.
______
Troubleshooting
FIXING BLINKING OR SOLID RED ISSUES
This section is only applicable if the booster is red or blinking red and you are not
experiencing the desired signal boost.
1
2
3
Unplug the Booster’s power supply.
Relocate the inside and outside antenna further from each other. The objective
is to increase the separation distance between them, so that they will not
create this feedback condition discussed before.
Plug power supply back in.
Monitor the indicator light on your booster. If, after a few seconds of ‘power
on’, a solid or blinking red light appears, repeat steps 1 through 3. Increase the
separation distance until the condition is corrected and/or desired coverage
area is achieved. Note: Horizontal separation of the two antennas typically
requires a shorter separation distance than vertical separation.
If you are having any diculties while testing or installing your booster, contact
our weBoost Customer Support team for assistance (866.294.1660).
4
5
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
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______
Safety Guidelines
Use only the power supply provided in this package. Use of a non-weBoost product may damage
your equipment.
All inside panel and dome antennas must have at least 6’ of separation distance from all active users,
and low profile antennas must have at least 1.5’ separation distance from all active users.
Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the
cell phone.
RF Safety Warning: Any antenna used with this device must be located at least 8 inches from
all persons.
FOR MORE INFORMATION ON REGISTERING YOUR SIGNAL BOOSTER WITH YOUR
WIRELESS PROVIDER, PLEASE SEE BELOW:
Sprint: http://www.sprint.com/legal/fcc_boosters.html
T-Mobile/MetroPCS: https://support.t-mobile.com/docs/DOC-9827
Verizon Wireless: http://www.verizonwireless.com/wcms/consumer/register-signal-booster.html
AT&T: https://securec45.securewebsession.com/attsignalbooster.com/
U.S. Cellular: http://www.uscellular.com/uscellular/support/fcc-booster-registration.jsp
This is a CONSUMER device.
BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your
provider’s consent. Most wireless providers consent to the use of signal boosters. Some providers
may not consent to the use of this device on their network. If you are unsure, contact your provider.
You MUST operate this device with approved antennas and cables as specified by the
manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person.
You MUST cease operating this device immediately if requested by the FCC or licensed wireless
service provider.
WARNING. E911 location information may not be provided or may be inaccurate for calls served by
using this device.
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14
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
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Antenna Kit Options
The following accessories are certified by the FCC to be used with the Drive Reach
OTR Fleet.
Outside antenna maximum permissible
antenna gain (dBi) 50
Inside antenna maximum permissible
antenna gain (dBi) 50
1.1 -0.6 0.5
-0.44 1.13 2.02 1.44 1.96
BAND 12/17 BAND 13 BAND 5 BAND 4 BAND 25/2
-0.4 1.6
Ω
50
50
50
50
Antenna Type
Mini-Mag Antenna SMB
OTR Antenna Truck Edition
12” Mag Mount
Mini-Mag Fin Antenna SMB
Coax Type
LMR-100
RG-58
RG-174
LMR-100
Kit #
314418
304415
311125
311215
Ln(ft)
10
15
12.5
10
MOBILE OUTSIDE ANTENNA KIT OPTIONS
Ω
50
Antenna Type
Low Profile In-Vehicle SMB
Coax Type
LMR-100
Kit #
314419
Ln(ft)
10
MOBILE INSIDE ANTENNA KIT OPTIONS
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
15
Drive Reach
Product Number U470054
Model Number 460054
FCC ID PWO460054
Connectors SMB-Jack
Antenna Impedance 50 Ohms
Frequency 698-716 MHz, 728-756 MHz, 777-787 MHz, 824-894 MHz, 1850-1995 MHz, 1710-1755/2110-2155 MHz
Maximum Power
Power output for single cell
phone (Uplink) dBm
700 MHz
Band 12/17
28.3
700 MHz
Band 13
29.1
800 MHz
Band 5
29.50
1700 MHz
Band 4
28.50
1900 MHz
Band 2/25
28.30
Power output for single cell
phone (Downlink) dBm
700 MHz
Band 12/17
5.2
700 MHz
Band 13
5.2
800 MHz
Band 5
5.2
2100 MHz
Band 4
5
1900 MHz
Band 2/25
5.1
Noise Figure 5 dB nominal
Isolation > 90 dB
Each Signal Booster is individually tested and factory set to ensure FCC compliance. The Signal Booster cannot be adjusted without
factory reprogramming or disabling the hardware. The Signal Booster will amplify, but not alter incoming and outgoing signals in order
to increase coverage of authorized frequency bands only. If the Signal Booster is not in use for five minutes, it will reduce gain until a
signal is detected. If a detected signal is too high in a frequency band, or if the Signal Booster detects an oscillation, the Signal Booster
will automatically turn the power o on that band. For a detected oscillation the Signal Booster will automatically resume normal
operation after a minimum of 1 minute. After 5 (five) such automatic restarts, any problematic bands are permanently shut o until the
Signal Booster has been manually restarted by momentarily removing power from the Signal Booster. Noise power, gain, and linearity
are maintained by the Signal Booster’s microprocessor.
This device complies with Part 15 of FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by weBoost could void the authority to operate this equipment.
______
Specifications
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16
CELL SIGNAL BOOSTER DRIVE REACH OTR FLEET
2 YEAR WARRANTY
weBoost Signal Boosters are warranted for two (2) years against defects in
workmanship and/or materials. Warranty cases may be resolved by returning the
product directly to the reseller with a dated proof of purchase.
Signal Boosters may also be returned directly to the manufacturer at the
consumer’s expense, with a dated proof of purchase and a Returned Material
Authorization (RMA) number supplied by weoost. weBoost shall, at its option,
either repair or replace the product.
This warranty does not apply to any Signal Boosters determined by weBoost
to have been subjected to misuse, abuse, neglect, or mishandling that alters or
damages physical or electronic properties.
Replacement products may include refurbished weBoost products that have been
recertified to conform with product specifications.
RMA numbers may be obtained by contacting Customer Support
DISCLAIMER: The information provided by weBoost is believed to be complete
and accurate. However, no responsibility is assumed by weBoost for any business
or personal losses arising from its use, or for any infringements of patents or other
rights of third parties that may result from its use.
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DRIVE REACH OTR FLEET CELL SIGNAL BOOSTER
17
Notes
NEED HELP? support.weboost.com 866.294.1660
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3301 East Deseret Drive, St. George, UT
866.294.1660 www.weboost.com support.weboost.com
Copyright © 2020 weBoost. All rights reserved.
weBoost products covered by U.S. patent(s) and pending application(s)
For patents go to: weboost.com/us/patents
NOT AFFILIATED WITH WILSON ANTENNA GDE000264_Rev01_03.02.20
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